FedEx video After watching the video, please answer the following questions: 1. List the business processes displayed in the video. A business process is a collection of related, structured activities or tasks that produce a specific service or product for a particular customer(s). In FedEx case, the business process is the packages sorting in order to ship them to customers in many destinations inside and outside the U.S. As displayed in the video, first, a FedEx agent picks up a package and
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Managing Information Systems FedEx Case 1. List the business processes displayed in the video. - Pick up the package & scan the box. - Transfer of the packages & letters to a big rig - Packages are loaded to a conveyor and sorted regarding its final destination - The belt carries the package to a scan that register each of them according to their weigh and size. - The packages are then pushed different ways depending on their destination - The packages with unreadable label are treated
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COURSE ASSIGNMENT: EVALUATING FEDEX INFORMATION SYSTEMS List the business processes displayed in the video Based on the video uploaded in youtube, focusing on the procedures of packages’ sorting and shipment (and not on any other e.g Receiving and handling paper bills of lading, dealing with customer specific shipping information etc), one could identify the following business processes: - Collecting packages from senders’ location - Transferring packages to the
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be shipped, the driver drives the packages to their locations, delivers them, and scans them with the DIAD to confirm their delivery and if they were signed for. 3. What role does wireless communication play in the UPS systems? =Wireless communication plays a major role in this companies communication. The DIAD tablet has WIFI communcation and it reports back shipping and delivery data instantly to the data centers. It also allows for quick communication between driver and the package distribution
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Q1: UPS 1 What are the inputs, processing, and outputs of UPS’s package tracking system? INPUTS: barcoded label (which has all the information regarding addresses, names and other info of the packages, all of this translated into a barcode). PROCESSING: the DIAD. OUTPUT: the information about the package (which was firstly translated into a barcode) that can be read by the DIAD, and so, the DIAD displays the addresses, names, etc. 2 What technologies are used by UPS? How are these technologies
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Essentials of MIS 11 Video Cases Essentials of Management Information Systems: Managing the Digital Firm, 11th Edition Kenneth Laudon and Jane Laudon Azimuth Interactive, Inc. Copyright 2014 Questions and Answers Chapter 1: Business Information Systems in Your Career Case 1: UPS Global Operations with the DIAD 1. List the various ways that DIAD improves customer service. Faster pickup and delivery schedules. Real-time tracking of packages
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FEDEX CASE 1. List the business processes displayed in the video: 1. Federal express currier picks up a package 2. Currier scans the box to electronically alter FedEx that the package is in their hands 3. Packages are brought to a hub (a large FedEx warehouse) 4. Packages are unloaded onto a conveyer belt that carries to a scanner that weighs the boxes and measures the size. This tells FedEx how much to charge the customer for shipping. 5. Packages go to a multidirectional
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Question 1: List the business processes displayed in the video. FedEx is a logistical service company employing 100 000 employees all around the world. They are specialised in transportation, e-commerce and business services. In order to be successful in their job they came up with a really efficient information system. We are now going to describe the different business processes shown in the video that retraces the entire journey of a package. 1. First a FedEx employee goes to the house
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Management Information Systems, 13E Laudon & Laudon Lecture Files by Barbara J. Ellestad Chapter 5 IT Infrastructure and Emerging Technologies As information becomes a valuable resource of a digital firm, the infrastructure used to care for it takes on added importance. We’ll examine all of the components that comprise today’s and tomorrow’s IT infrastructure and how best to manage it. 5.1 IT Infrastructure When you mention the phrase “information technology infrastructure,” most people
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CIS 534 - Advanced Network Security Design 1 CIS 534 Advanced Network Security Design CIS 534 - Advanced Network Security Design 2 Table of Contents Toolwire Lab 1:Analyzing IP Protocols with Wireshark ........................................................................ 6 Introduction ............................................................................................................................................. 6 Learning Objectives .............................
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