Industrial Management & Data Systems Emerald Article: Adopting customer relationship management technology Yurong Xu, David C. Yen, Binshan Lin, David C. Chou Article information: To cite this document: Yurong Xu, David C. Yen, Binshan Lin, David C. Chou, (2002),"Adopting customer relationship management technology", Industrial Management & Data Systems, Vol. 102 Iss: 8 pp. 442 - 452 Permanent link to this document: http://dx.doi.org/10.1108/02635570210445871 Downloaded on: 24-11-2012 References:
Words: 7757 - Pages: 32
3G MOBILE LICENSING POLICY: FROM GSM TO IMT-2000 A COMPARATIVE ANALYSIS GSM Case Study This case has been prepared by Audrey Selian , ITU. 3G Mobile Licensing Policy: GSM Case Study is part of a series of Telecommunication Case Studies produced under the New Initiatives program of the Office of the Secretary General of the International Telecommunication Union (ITU). The author wishes to acknowledge the valuable guidance and direction of Tim Kelly and Fabio Leite of the ITU in the development
Words: 31979 - Pages: 128
creating and implementing our e-Surface product in major retail outlets. By utilizing Wi-Fi and touch screen interface technologies we aim to develop a product which allows users to order items quickly online outside the store, before going in to pick up their product. For the consumer, this will decrease time spent shopping, decrease shopping associated stress and give them instant access to all the retailers’ products. Furthermore, this easy and quick customer access to all product offerings will
Words: 4101 - Pages: 17
This presentation will highlight goals and successes of the Club IT and what is desired to be done to help to keep them going in this competitive market. I will also offers an analysis of Club IT, provide a brief description of the organization and their demographic information, a set of short and long term goals and a strategic plan to achieve these goals, how the will the information systems will fulfill those roles. A complete inventory of Club and its current hardware, software, and kinds
Words: 2176 - Pages: 9
accepted and agreed on for implementation of the following: Final Network Design The integrative network design project for Kudler Fine Foods will include Transmission Control Protocol/ Internet Protocol (TCP/IP) will be used as a means of communication within a private network or the internet for Kudler Fine Foods network devices. Hypertext Transfer Protocol (HTTP) is used for transfer of multimedia files, video, sound, and text over the internet. Kudler Fine Foods will implement File Transfer
Words: 4817 - Pages: 20
Wireless in AmericA Innovative ■ Competitive ■ World Leader is the most innovative and competitive in the world-—the gold standard that others aspire to emulate. The U.s. wireless industry The industry is providing American wireless users with the best value proposition on the planet. We use our devices to talk more, pay less and have more wireless broadband subscribers than any other developed country. The industry’s competition and innovation have also created a fantastic array of choices
Words: 9934 - Pages: 40
3G Mobile Licensing Policy: From GSM To IMT-2000 - A Comparative Analysis This case has been prepared by Audrey Selian , ITU. 3G Mobile Licensing Policy: GSM Case Study is part of a series of Telecommunication Case Studies produced under the New Initiatives program of the Office of the Secretary General of the International Telecommunication Union (ITU). The author wishes to acknowledge the valuable guidance and direction of Tim Kelly
Words: 30528 - Pages: 123
what are the potential health issues associated with cellular telephone use? Whether it’s the increased use of cell phones by children, or the overall increase in cell phone use by adults, human exposure to electromagnetic radiation is happening in ways never dreamed of before. Very young children are using them, teenagers live on them—and some even sleep with them on their pillows, as cell phones are often used as alarm clocks. What do these exposures consist of and what do they mean
Words: 10153 - Pages: 41
The Wealth of Networks The Wealth of Networks How Social Production Transforms Markets and Freedom Yochai Benkler Yale University Press New Haven and London Copyright _ 2006 by Yochai Benkler. All rights reserved. Subject to the exception immediately following, this book may not be reproduced, in whole or in part, including illustrations, in any form (beyond that copying permitted by Sections 107 and 108 of the U.S. Copyright Law and except by reviewers for the public press), without written permission
Words: 214717 - Pages: 859
3.6.3 The Asia-Pacific Experience 37 4 Comparing and Contrasting the Development of GSM and the Road to IMT-2000 37 4.1 Lessons from GSM that Apply to 3G 38 4.1.1 The Shifting Dynamic of Major Players 38 4.1.2 The Critical Role of Equipment Manufacturing 39 4.1.3 Learning from the Numbers 41 4.1.4 Timeline for Deployment 42 4.2 Lessons from GSM that Don’t Apply to 3G 43 4.2.1 A Harmonized Approach to License Allocation 43 4.2.2 The Underlying
Words: 30510 - Pages: 123
