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Bcom 275 Week 1

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Communication Process Model

Grey Scott

1

2 Assignment 1.1: Communication Process Model

Directions: Think of two misunderstandings you experienced when communicating with someone else at work, home, or school. Then fill in the blanks of the chart below.
|Who was the sender? |Example 1: Co-worker, Example 2: Myself |
|Who was the receiver? |Example 1: Myself, Example 2: Trainee |
|What was the message? |1: I need help with something that you have shown me. 2: We have |
| |a tight time schedule. |
|What channel was used to send the message? |1: Face to face (light and sound). 2. Face to face (light and |
| |sound). |
|What was the misunderstanding that occurred? |1: I had not sufficiently explained the process to the trainee, |
| |but I interpreted the question to say that they were not |
| |listening/paying attention to me. 2: While training a new |
| |employee, I decided that I did not have enough time to explain |
| |everything, so I did the process myself. They interpreted this

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