Premium Essay

Bruce Tuckman's Business Model

Submitted By
Words 701
Pages 3
University of Westminster
Westminster Business School

Module Code and Title : BKEY401.1 Perspectives on Organisations

Team Working Dynamics: Tuckman’s Forming, Storming, Norming, and Performing Model

Student Name : Shah Md Rafkhat Afser
Student ID Number : W149924252

Seminar Leader Name : Lucy Shimidzu

Word Count :

Date : 4th November 2015

The Origin of the word, “team” is basically a set of animals yoked together, emphasizing the common purpose and mutual independence of the team members. Moreover Team can also be identified as collection of interdependent in their own tasks, who also shares responsibility for outcomes, who see themselves and who are seen by others as an intact social entity which is embedded …show more content…
He maintained that these phases are necessary for the growth of the team, since they face different challenges, finding certain solutions and try to work together in order to get extraordinary results. This Business model describes the pathways to high-performance and efficiency through a detailed development model with specific stages. Tuckman later decided to include a fifth stage called - Adjourning .(Developmental Sequence in Small Groups, 1965). Tuckman’s model is crucial because it identifies the fact that groups do not initially start off functioning and full-formed. He suggests that teams grow through clear specific stages, from their formation as groups of individuals, to becoming task-focused and united teams. He pinpointed that groups evolved into teams via four stages, First of all, an orientation and testing phase which often led to a phase which is characterised by a degree of conflict. This then generally resolved itself, leading to a more socially close-knitted phase. Lastly, the groups settles to a functional phase, during which they focused on role-relatedness.(Miller, …show more content…
Behaviour is motivated by the desire to be accepted by their peers/colleagues, which avoids confliction. Serious Issues and emotions are avoided, and focus on more detailed work which is team organisation, who does what, when to meet, (White and Vaughan, 2005). Only the team leader, play an important role at this particular stage, because team members' roles and responsibilities aren't clear .This is the time when everyone tries to identify the basic concept of team .The second stage is the “Storming” phase where ideas are in competition for consideration. This is the phase during which, the problems are established as is how the team will function and how decisions will be made. The teams addresses these topics directly and assertively and then move to the next phase. Other teams doesn't even get leave this stage. Certain types of leaders may be clashing for control during this stage. There will be clashes, disputes may lead team members to accuse and question the basic concept of “team”. Then Comes the Norming Stage, this is when and where team members starts to bond, establishing certain ground rules, break down who does what, sets out the processes and how things will be done. This stage is defined as by some the phase where a growing sense of togetherness starts building. Lastly after the norming phase, the Performing Stage starts, where increased attention to

Similar Documents

Free Essay

Bruce Tuckman

...University of Westminster Westminster Business School Module code and title: BKEY401 Perspective in organisations Teamwork Theory: Bruce Tuckman Student name: Rumyana Karaisenova Student ID number: w1548746 Seminar leader name: Xanthy Kallis Word Count: 718 Date: 04/11/15 Bruce Tuckman is American psychologist best know for his theory called “Tuckman’s stages of group development". Tuckman’s theory is one of the most famous group development theories. His theory has been use for a lot further developments group theories including Belbin’s group theory, Fishers theory and Tubbs small group theory. Tuckman’s model is significant because it recognizes the fact that groups do not start such as a fully-formed and functioning group and finish like one whole. He suggests, that teams improve their performance through clearly defined stages, from their creation as groups of different people, to good organized, focused, task solving group. First developed in 1965, Tuckman’s model is worldly known as a basis for effective group building. The value of Tuckman’s model is, that it helps us to understand that the teams are development and improve themselves in different part of their work. According to Tuckman groups go through five stages, they are forming, storming, norming, performing and adjourning. The first stage is the forming: this is where the group see each other for the first time and the task is given to them. The next phase is storming. This is the stage...

Words: 837 - Pages: 4

Free Essay

Albert

...team, the important technique is people need to respect each other, and try to understand everyone’s culture diversity (Trompenaars and Hampden-Turner, 1998, p.60-61). Also have different organizational structure to adapt different culture, so leader is important, because this person might influence this team work is successful or not (Trompenaars and Hampden-Turner, 1998, p.64-66). As a good team leader, have a correct organization can make team operation more effective, and it also depend on different culture background and team constitution, for instance, which countries are team members from (Robert, Mansour, Paul and Peter, 2002). Conclusion In recent years more people face of multi-culture work, owing to increase globalization business, so it is essential to understand different culture and how to operate and work with different background’s people. However it cannot avoid conflict and people have different opinion, but in the process respect and good communication and help members solve problems (Richard and Tim, 2009). Reference Lee, K. and Carter, S. (2012), Global Marketing Management. (Third Edition), Oxford: Oxford University. Guirdham, M. (2005), communicating across cultures at work. (Second Edition), London: Palgrave Macmillan. Dicken ,P. (2007), Global Shift (5th Edition) London: Sage Publications Trompenaars, F. and Hampden-Turner, C. (1998) Riding the waves of culture. (second edition) New York: McGraw-Hill Raymond, W. (1983), Writing...

Words: 1623 - Pages: 7

Free Essay

Reflective Report

...Teamwork Weaknesses in Future 10 6.0 Oral Presentation and Teamwork 10 7.0 Conclusion 11 1.0 Introduction Reflection is an essential and vital skill in business and marketing research. It relates to personal experiences encountered and is a good exercise that sharpens our skills in critical thinking. It refers to all the activities that provide an individual with the opportunity to self-examine, assess and question ones opinions, values, beliefs and make sense of their experiences. Boud et al (1985) highlighted that reflection spurs us to become conscious of our intellect which relates to our particular learning experiences. We as human beings are daily reflecting on our feelings and emotions about particular events in our lives as they happen. By reflecting, I will look back at the past events which happened in working as a team to develop and make a presentation about hand held hair dryers. This will show my learning experience throughout the whole process and my feelings and experiences. Learning through reflection is an effective method especially if there is a clear understanding of frameworks that shows a structural process that directs and guides the whole process and act of reflection. There are various models developed to that one can choose from to suit an individual or a particular situation. It is vital that an individual chooses a framework that feels most comfortable and one which will aid them in learning...

Words: 2820 - Pages: 12

Free Essay

Team Building

...SIMON ALLEMAN ILM LEVEL 3 FIRST LINE MANAGEMENT (M3.11)-BUILDING THE TEAM. Developing and maintaining trust in the workplace. Developing trust in my workplace is a two-way-duty, responsibility of the management, as well as the employees. Trust begets trust. If I am not capable of keeping my team members trust, then I have no right to expect them to trust me, and even more so within my work place. Workplace ethics at Sirus Automotive demands that I be absolutely honest in my dealings within the company and to my team members. Earning Trust- When I had to start building and maintaining trust with my team members I needed to understand that by me making tall claims about having transparent administration, was not enough. My team members were hired at Sirus because of their skill set and educational qualifications, I had to remember that they were not born yesterday. They are all intelligent enough to understand if something is not quite right. So I had to give them credit and not insult their intelligence. I had to keep the functioning of the section running as smooth and efficient as I told them it would be and to keep them as stress free as possible as to making their job easier through efficiency. If this would not have been the case they would have felt exploited and the feeling of mistrust and discontent would have begun to set in. Confidentiality- Of paramount importance to me in the building of trust within my team and all other employees. With the company aside...

Words: 1689 - Pages: 7

Premium Essay

Mgmt591- Building a Coalition Case Study

...Building A Coalition Group Development According to Bruce Tuckman's model of group development, the stages include forming, storming, norming, performing, and adjourning. A group starts in the forming position where the ground rules are established and the team members hardly know each other. As it moves to the storming stage, the members of the group are still individualized and resist any form of leadership. The storming stage is where it is likely for the group to get stuck. With the help of a good boss, the norming stage will come next in which the concept of teamwork is accepted. Once that is mastered, the performing stage comes into play in which the team continues to work in a good trusting atmosphere to complete their task. Finally, a reflection is made over the team's accomplishments and that is to be known as the adjourning stage. In the case study Building a Coalition, the members of the group are currently in the forming stage of their group development. This being because they have yet to identify exactly what three members are going to be included in the final team. Once their team members are set that will get the ball rolling to proceed to the next stage, storming. The Woodson Foundation could have benefited from understanding the stages of group development in that it could have acted as an effective resource that has proper guidelines in place to know what it takes to form a highly functioning team. From the information presented in the article, it is...

Words: 956 - Pages: 4

Premium Essay

Team Development Measurement by Dynamic Fuzzy

...The 1st International Conference on Information Science and Engineering (ICISE2009) Team Development Measurement by Dynamic Fuzzy Social Network Analysis Lixin Zhou School of Software and Microelectronics, Peking University, 102600 zhoulx@vip.sina.com Abstract—How to obtain a high performing team quickly and effectively is very important in a project management. Communication is most essential part in a project team. In this paper, a method of measuring team performance by dynamic social network analysis is put forward. With dynamic fuzzy social network analysis, we can find the organizational structure of a team, the pattern of communication in a team. Then, the performance of a team can be analyzed by the organizational structure and communication pattern of a team. Keywords- fuzzy social network analysis, team development, measurement team development are described in section 2, in section 3, we describe social network in a project, in section 4, we describe how to build relationships and networks in project management team development; in section 5, we put forward the approach of fuzzy social network analysis; in section 6, the conclusion has been presented. II. STAGES IN PROJECT MANAGEMENT TEAM DEVELOPMENT I. INTRODUCTION Team development includes developing individual and group competencies to enhance project performance. By coming together as a true team, the project will be more successful. Team development can be achieved a variety of different ways...

Words: 1851 - Pages: 8

Premium Essay

What Is Leadership?

...build an inspiring vision, and create something new. Leadership is about mapping out where you need to go to "win" as a team or an organization; and it is dynamic, exciting, and inspiring.  Yet, while leaders set the direction, they must also use management skills to guide their people to the right destination, in a smooth and efficient way. In this article, we'll focus on the process of leadership. In particular, we'll discuss the "transformational leadership" model, first proposed by James MacGregor Burns and then developed by Bernard Bass. This model highlights visionary thinking and bringing about change, instead of management processes that are designed to maintain and steadily improve current performance. Note: Leadership means different things to different people around the world, and different things in different situations. For example, it could relate to community leadership, religious leadership, political leadership, and leadership of campaigning groups. This article focuses on the Western model of individual leadership, and discusses leadership in the workplace rather than in other areas. Leadership: A Definition According to the idea of transformational leadership  , an effective leader is a person who does...

Words: 1476 - Pages: 6

Premium Essay

Human Resource Task 3

...Slide 2 Performance appraisal Effective performance reviews produce outcomes that benefit the staff and the organizations. According to Schneir (1982) performance appraisal includes the identification, measurement, and management of human performance in organizations. Performance appraisal is a set of procedures. Is a process that needs to be tailored to the operations of a business. A performance appraisal is good for employees’ growth which in turn contributes to the company’s success. Slide 3 The main purpose of performance appraisals is to help an employee improve their job performance. During the performance appraisal it is time to look objectively at how an employee is meeting the job’s expectations. Providing feedback to the employee of how well they are doing is the easiest part of performance appraisal. Letting the employee know that they are doing a great job is positive reinforcement which result in the employee continuing to perform at its best. In the contrary, informing an employee that he is not performing as expected is difficult, but necessary. According to Schneir (1982) appraisal should be more than a past-oriented activity that criticizes or praises workers for their performance in the preceding year. Rather, appraisal must take a future-oriented view of what workers can do to achieve their potential in the organization. This means that managers must provide workers with feedback and coach them to higher levels of performance. When...

Words: 4107 - Pages: 17

Premium Essay

Team

...quality of deliveries * Loss of productivity and margins The above has been used as a working example in the essay which aims to discuss what makes an effective delivery team and enables productive teamwork in an IT service company (described in the previous section). Team and Teamwork Team (Together Everyone Achieves More). A team can be said to be comprising of a group of people linked in a common purpose. Team for some is a four lettered word which at times is used too much or too less. The business definition of teamwork relates to the collective decision making processes that lead to goal oriented relationships formed between all participants. Generally, what is required from teams are the integration of work from the people involved, the generation of motives and solutions to the problem concentrated on, high involvement, team leadership and continuous encouragement. In an interview with J. Richard Hackman by Daine Coutu published in Harvard Business Review, May 2009, the discussion reveals that teams and teamwork may not always work. Problems with co-ordination, keeping motivation going, social loafing, competing with other teams erode the benefit of collaboration that team and team working bring. Types of Teams Although there are various types of team, teams can be broadly classified into the following: A) Self-managed teams B) Problem solving teams C) Virtual teams D) Cross functional team Self-managed teams are where members work together for...

Words: 1989 - Pages: 8

Free Essay

High Performance Teams

...Assessment1 30675904 Waseem Al Rousan High Performance Teams Content J3 M2 Assessment1 30675904 Waseem Al Rousan Contents Introduction: ................................................................................................................................................. 2 What is a group ............................................................................................................................................. 2 Team Development Stages: Group Formation Theory (Tuckman’s 4/5 Stage Model) ................................. 3 Group performance theories ........................................................................................................................ 3 The T7 Model of Team Effectiveness ........................................................................................................ 3 Rubin, Plovnick, and Fry Model—The GRPI Model of Team Effectiveness .............................................. 4 Katzenbach and Smith Model—Focusing on Team Basics........................................................................ 6 High performing team case study/Umniah’s IT Infrastructure team ........................................................... 6 Team Performance Measurement and Management .............................................................................. 8 Team Behaviors and Values ...................................................................................................................... 9 Organizational...

Words: 3823 - Pages: 16

Free Essay

Team Building

...other better and could gain a trust. Nonetheless, you will see a clear difference between two very famous authors Tukman and Belbin. Both authors are very well known for explaining and analysing team building. At the end of the essay some personal experience about working in a big team will be provided also. The clear overall essay summary will be provided in a conclusion . The reason why this topic was chosen because for Human Resource specialist it is crucial to know how to work in a team, to find out what are techniques to build a team and how to adopt yourself in a team. Usually Human resources are located in organizations where people are working in groups and teams. It is very important to work well in teams therefore to achieve business goals. Very often HR specialist have to provide trainings to employees for that reason it is good to know the main concepts about team building. Firstly, if person has decided to work in a big or small team he should...

Words: 2229 - Pages: 9

Free Essay

It Best Practices

...IT BEST PRACTICES Assignment 2 – Worth 10 points of the grade TRUE OR FALSE – Each question is worth 3 points. 1. In the Tuckman model, storming occurs when team members have different opinions for how the team should operate. TRUE 2. The first dimension of psychological type in the MBTI signifies whether people draw their energy from other people (extroverts) or from inside themselves (introverts). TRUE 3. In the Social Styles Profile team building activity, drivers are reactive and people-oriented. FALSE 4. Managers should strive to use a win/win approach in making decisions, but in competitive situations they sometimes must use a win/lose paradigm. TRUE 5. Project managers must try to avoid conflict at all costs as all conflict within groups is bad. FALSE Please answer all questions – Each is worth 10 points. 1. Give 5 reasons why teams would be created? Great cooperation or teamwork is the key for elite in any business or non benefit association. This is investigated in more detail below: A. Promotes workplace synergy : Mutual support, shared goals, cooperation and encouragement provides workplace synergy. With this, colleagues can feel a more noteworthy feeling of achievement, are on the whole in charge of results accomplished and bolster people with the motivation to perform at more elevated amounts. At the point when colleagues know about their...

Words: 2479 - Pages: 10

Premium Essay

Unit 1

...Unit 1 Development Effective Communication in Health and Social Care P1: explain the role of effective communication and interpersonal interaction in a health and social care. Communication is the sharing of ideas and information. Most people communicate in many different ways: * In order to give or provide information. * To express their emotions/thoughts/feelings * To get to know each other * To persuade others * You need to communicate to get your point on cross * To develop PIES (physical, intellectual, emotional, social skills and language) Different types of communication Four types of communication 1. Group communication Taking part in a group discussion involves some additional issues as compared to one-to-one communication. * Group leaders: some groups such as team meetings have a leader or chairperson. Having a leader is very useful because they can help people to express their ideas; group leaders often encourage people to focus on a particular task within a group. * Group ‘ambiance’: group discussion only works well if people want to be involved. Sometimes people feel threatened if they have to speak within a formal group of people or they might stay quiet because they are worried about the reaction of others. It is important that the groups have the right emotional atmosphere. Formal groups often use...

Words: 2923 - Pages: 12

Premium Essay

Group Process

...and trust break down within a team, the team will not progress and will cease to function. Having strong communication will help ensure that a team is successful. Trust between team members is essential to keep communication lines open. Each team member has a responsibility to respect and be honest with the entire group. Having a contract in place that defines responsibilities and goals will help clarify goals and expectations which the team has collaborated on together. By so doing, the team as a whole will be able to communicate clearly, productivity will be high, and their ability to reach their end goals is strong. Bruce Wayne Tuckerman, born in 1938, has carried out research into the theory of group dynamics. In 1965, he published one of his theories called “Tuckermans’ Stages.” The stages are forming, storming, norming, and performing. Within the business setting, the shift from yesterday’s “singular” culture to today’s “team” culture has brought about a new era of learning, development, and innovation. However, this shift has also brought with it a certain...

Words: 2143 - Pages: 9

Premium Essay

Business

...The Compare of Organizational Behavior In case of Siemens and Tesco Liu Xuan(Eileen) Table of contents 1.0 Introduction 2 1.1 Compare organizational structure and culture between Siemens and Tesco 2 1.2 The impact of organizational culture on the business performance of Siemens 7 1.3Discuss the factors influencing individual behavior 7 2.1 Compare the leadership style of Siemens with Tesco 8 2.2 How organization theory underpins the practice of management within Siemens 9 2.3 Evaluation of the main approaches to management theory 9 3.1 The impact that different leadership may have on motivation in organizations in periods of change 10 3.2 Compare the application of different motivational theories 10 3.3The usefulness of motivation theories for managers in Siemens 11 4.1 Mechanisms for developing effective teamwork in Siemens 11 4.2 Factors that may promote or inhibit the development of effective teamwork in Siemens 12 4.3 Evaluate the technology on team functioning in Siemens 13 5.0 Conclusions and recommendations 13 6.0 Reference 13 1.0 Introduction Organizational behavior refers to the reaction of individual, group or organization itself to the stimulation of endogenous or exogenous from the perspective of organization. The purpose of report is to application the theory in the organization behavior including the organization structure, enterprise culture, the leadership style, management approach, motivation theory, team work mechanism...

Words: 3411 - Pages: 14