Premium Essay

Bsa/375 - Riordan - Part 1

In:

Submitted By Shirle
Words 932
Pages 4
Riordan Manufacturing Service Request

BSA/375
March 17, 2014

Riordan Manufacturing Service Request
Key Stakeholders The first stakeholder of importance is the person submitting the service request, Hugh McCauley, the Chief Operations Officer (COO) of Riordan Manufacturing. Because the new system will build on the current system initially implemented as part of the financial system, the Chief Financial Officer (CFO), Dale Edgel, should be the second key stakeholder (Riordan 1, 2013). From there the list starts with the director of the Human Resources Department, Yvonne McMillian, as the third person of importance. Yvonne has the ability to direct the analysis team to the key users of the current system, plus provide permission for the team to conduct the necessary information gathering. Other key stakeholders include, but are not limited to * Andrea Gamby - Employee Relations Manager * Carl Green - Employee Relations Specialist (HQ) * Employee Relations Specialist from each Plant Site * Terri Carranza - Compensation & Benefits Manager * Anne Pham - Compensation Analyst * Silvija Peterson - Payroll Manager * Ana Richlich - Payroll/Tax Clerk * Eric Myers - Recruiter-Professional Staff * Marl Carillo - Training & Development Specialist * Chad Sterken - Safety Manager * Safety Technicians from each Plant Site

(Riordan 2, 2013). This list should include the people directly affected by the proposed system changes. No matter what method of information gathering is used during the analysis phase, all cautions need to be taken to ensure that all areas concerned have equal input into the uses of the current system and the necessary requirements for the new system.
Project Scope and Feasibility The Human Resources Department uses software originally designed for the Finance & Accounting (F & A)

Similar Documents

Premium Essay

Bsa/375 - Riordan Sr-Rm-022 Part 1

...HRIS Development at Riordan Manufacturing Devlin Conley BSA/375 Fundamentals of Business Systems Development 9/30/12 James Welti, JR. HRIS Development at Riordan Manufacturing The current human resource information system at Riordan Manufacturing was implemented in 1992 as part of the finical information system. Being twenty years old this system is significantly outdated both in terms of hardware and practices used by employees to updated or upload information. Service request SR-rm-022 purposes the development of a new human resources information system which will be a standalone system, separate from that of the finical system. This system should be inclusive and cohesive rather than the current system which is segregated and includes paper forms. Initial Evaluation Riordan Manufacturing currently has seven individual systems; employee information, training and development records, open positions and applications, worker’s compensation, performance and attendance, compensation, and employee relations. In the current configuration each of these systems is separate from one another and each system needs to be evaluated prior to the development of a new cohesive system. Each individual system current has its own key personal that use the system each of these personal should be consulted for feedback on the current system to help find its flaws as overcoming them will be a critical aspect when designing the new system. In addition the systems hardware, software...

Words: 1292 - Pages: 6

Free Essay

Service Request Sr-Rm-022 for Riordan Manufacturing

...Service Request SR-rm-022 for Riordan Manufacturing Christina Noll BSA/375 December 6, 2014 Instructor:  Morton Smith Service Request SR-rm-022 for Riordan Manufacturing Before the project begins information needs to be gathered from key stakeholders and from observations of how the current system works and is used. Next this document will describe information-gathering techniques that can be used, as well as systems analysis tools that can and will be used for the project. This document will also identify key factors to ensure that information required for the project is gathered successfully. An explanation of the importance of the project scope, will be given. A description of the areas of project feasibility that will be examined will also be discussed. Information will need to be gathered in two different ways. First information will be gathered from the key stakeholders, such as the President & Ceo- Dr. Michael Riordan, the Chief Operating Officer- Hugh McCauley, the Director of Human Resources- Yvonne McMillan, and the Chief Information Officer- Maria Trinth. These key stakeholders are important because they can explain what the current system is as well as how it is used. The second way is to gather information by observing how each employee uses the current system, notating key elements of the system that is used by all employees. Two techniques that are recommended to be used in the information-gathering process are, one-on-one interviews and/or a facilitated...

Words: 3731 - Pages: 15

Premium Essay

Riordan Manufacturing

...ervice Request SR-rm-022, Part 1 BSA/375 Service Request SR-rm-022, Part 1 Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. All though Riordan Manufacturing Industries is a Fortune 1000 enterprise and a global manufacturer of plastic they currently do not have an integrated system that brings all the sites together as one.Currently, there are three sites that they manufacture from in Hangzhou China, Pontiac, Michigan, and Albany, Georgia. Riordan’s headquarters are located in San Jose, California, here the research needed to maintain Riordan’s success is done. Riordan Manufacturing, like any company, would not be able to experience any success without their loyal customers and the company’s steak holders. The key stakeholders within the Riordan Manufacturing Company that I would gather requirements from first would be would be management. After the management I would gather information from the employees. No one knows a company better then its staff. I would hold a meeting with the entire staff to decipher what the company’s current business challenges and future requirements this will as help me identify the company’s current and future business process flow. Once this is done key requirements which were gathered during the focus group will be consolidated into what will be foundation of the new system Riordan Manufacturing Company. The analysis tool I would propose for this project would be...

Words: 799 - Pages: 4

Premium Essay

Bsa 375 Week 2 Service Request Sr-Rm-004, Part 1

...Service Request SR-rm-022, Part 1 Your name here University of Phoenix Online BSA 375 Insrtuctor Date Service Request SR-rm-004, Part 1 Riordan Manufacturing is an international plastics manufacturer that currently employs 550 people with projected annual earnings totaling approximately $46 million. The company is completely owned by Riordan Industries which is a Fortune 1000 enterprise with revenues of up to $1 billion. The company’s merchandises consists of plastic beverage containers that are produced at its plant in Albany, Georgia; custom plastic parts are manufactured at its plant in Pontiac, Michigan; and plastic fan parts are created at its facilities in Hangzhou, China ("Riordan Manufacturing", 2013). Hugh McCauley, COO of Riordan Manufacturing, wants to integrate the existing variety of tools in use into a single integrated application. I have received a request from Hugh McCauley to develop an approach to replace the current HRIS. The current system was created in 1992 ("HRIS", 2013). With a new and improved system, Riordan will be able to become much more efficient, save time, and most importantly, save money. An advanced human resource management system can improve the company. According to the Service Request SR-rm-022, Riordan plans to put into place many of the existing HR tools into one integrated application so the company is able to benefit from a more refined information system within the Human Resource Department. ...

Words: 1192 - Pages: 5

Premium Essay

Servicerequest Sr-Rm-004 Part2

...Request SR-rm-004 part2 JOE BLOW BSA/375 December 12th 2010 Mr. Swallows Service Request SR-rm-004 part2 Riordan Manufacturing human resources information system project has reached the end of the current systems analysis phase of the system development life cycle. The information gathering process has been completed and we must move on to the next step in our SDLC. Riordan’s executive management has made clear that they wish to make the system more efficient and secure. While conducting our analysis of the Riordan Manufacturing we found many issues that need to be addressed and several inefficiencies. We also found many security concerns that need to be addressed in the interest of the company and its personnel. Application architecture and process design Designing forms and reports is a user-focused activity that typically follows a prototyping approach (Dennis, Wixom, & Roth, Chapter 8, 2009). Prototypes may help to model desired behavior, design the user interface, or analyze resource utilization (Bass, Clements, & Kazman, Chapter 1, 2003). The analyst will take in to consideration the data we compiled during part one of the service request to design a prototype of the system. This prototype will be heavily based on the needs and goals of Riordan Manufacturing executive management and take in to account some of the input from the human resources department management and staff. We learned in part one of this service request that Riordan Manufacturing’s current system...

Words: 1114 - Pages: 5

Premium Essay

Service Request

...Service Request SR-rm-022, Part 1 Crystale Wyche BSA/375 September 4, 2014 Prescott Lerch Service Request SR-rm-022, Part 1 This paper will the discuss the key stakeholders in Riordan Manufacturing who will provide requirements in the human resources project, describe information-gathering techniques and system analysis tools used for the project, explain what project scope is and the importance of it and describe the areas of project feasibility that are examined in the analysis phase of the SDLC. Key Stakeholders There are many stakeholders at Riordan Manufacturing, the key stakeholders that requirements would be gathered from are as follows: President and CEO Dr. Michael Riordan, Executive Assistant Jane McCall, SVP-R&D Kenneth Collins, Chief Operating Officer Hugh McCauley, VP International Operations Charles Williamson and the IT service managers. The stakeholders who can directly use the new system are also important as well. Information-Gathering To complete the system will require a set of information that will be categorized into numerous parts. This will make sure the system and processes are doable to the demands set by the SR-rm-004. SR-rm-004 is an analysis request for Riordan Manufacturing current human resources system for future integration. "Many techniques are available for gathering requirements, sometimes multiple techniques are needed to gain a complete picture (Mochal, 2008)." 1. One on one Interviews: A sit...

Words: 853 - Pages: 4

Premium Essay

Service Request Sr-Rm-022, Part 3

...Service Request SR-rm-022, Part 1 Clarence D. Spence BSA / 375 May 12, 2015 Charles Bocage Service Request SR-rm-022, Part 1 Riordan Manufacturing’s COO Hugh McCauley would like to merge the accessible selection of tools in use into a single integrated application. The business would also like to take advantage of the more advanced state-of-the art information systems technology that readily exists within the company’s human resources department.  The information gathering techniques and the planned design methods that will be utilized will be outlined. The business requirements for the improvement of an HR system to maintain the intention of this request will also be defined. Significant points that will assist in making sure that the information required for this project is collected effectively will be identified and a thorough project plan will be produced. This plan will make available a list of all day to day tasks, resources, and a schedule coupled with a financial plan required to complete the project. Information Gathering Techniques and Design Method Developing a plan is important to Riordans success, it is very crucial to gather information from numerous sources to make sure the designed plan performs its intended application. Initiating the information gathering process will begin with an essential meeting with key management personnel, the end user and most important the IT staff to discuss the project. This business meeting will consist of a question...

Words: 1304 - Pages: 6

Premium Essay

Analyze Riordan Manufacturing Hr System

...| | BSA375 Service Request SR-rm-004 Part 1 Analyze Riordan Manufacturing HR System Introduction Riordan Manufacturing is a global leader in plastics manufacturing market. The company has facilities in Albany, Georgia, Pontiac, Michigan, Hangzhou, China and San José, California. Riordan’s projected annual earnings are approximately $46 billion. The company began operations in 1992 with the company’s first functional Human Resources Information System. The current system is part of the financial systems package that tracks employee information. Recent analysis of the current HRIS has provided evidence indicating the system needs upgrading in order meet Riordan’s developing needs. To remain viable Riordan plans to update the current HRIS system with a more sophisticated HR system. The use of modern technology will be used to incorporate a variety of tools into a single integrated application. Plan The intent of this report will focus on Riordan’s current HRIS problems by developing a strategic plan for implementing a more advanced system. “The primary objective of the analysis phase is to understand and document the business needs and the processing requirements of the new system.” (Satzinger, J.W., Jackson, R.B., Burd, S.T., & Johnson, R., para. 26, 2004). Adjustments to Riordan’s HRIS will incorporate changes to the current financial...

Words: 871 - Pages: 4

Free Essay

Service Request Sr-Rm-022 Part 2

...Service Request SR-RM-022 Part 2 BSA/375 Service Request sr-rm-022 Part 2 Riordan Manufacturing is a research and development company that specializes in the production of polymer materials. The company is currently “employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion.” (University of Phoenix, 2013) Hugh McCauley, the COO of the company, wants to develop a new application for the human resource department in order to keep up with changing technology. He would like to have a system that integrates all of the existing HR tools the company uses into a single, modern information systems application. This project will need to consist of several different stages in order for it to potentially be successful and will require an analyst to ensure all key points of the project are met. One of the first areas we need to look at when transitioning from analysis to design is the application software. “Software application architecture is the process of defining a structured solution that meets all of the technical and operational requirements, while optimizing common quality attributes such as performance, security, and manageability.” (Microsoft, 2014) Taking into account the requirements of the new design, a thin client-server architecture, where the server performs the application logic, makes the most sense to use. One of biggest benefits to a thin...

Words: 859 - Pages: 4

Premium Essay

Sr-Rm-022 Part 1

...BSA/375 SR-rm-022 Part 1 Riordan Manufacturing is a fortune 1000 company, who is over seen by Riordan Industries. Riordan Plastic, Inc. was started in 1991, then changed to Riordan Manufacturing in 1993. Riordan employs 550 workers to oversee the company’s production of several plastic products. To supply a wide range of products to their very differently associated cliental. This is done through four prime locations, three of which are located in the US and the other is in China. Continuing with an overview of the Riordan’s works and future interests for the companies’ goals. They are constantly working a top of the line research and development team to adapt and create new solutions for customer’s wants and needs. Aiming to assist and not hinder their clients, hoping for long term relationships that benefit both parties equally. The focus to stay on top of the industry is brought on by keeping knowledgeable employees and great quality products for their partners. This is why a successful Human Resource system is so vital to the companies’ abilities to run optimally. There are a few things to consider when attempting to make changes on a large scale for a company. A request for adapting the existing human resource system and adding the ability for new and more efficient system to run in aid of the company. An initial step is to look at stakeholders and who’s input to take into account for these system changes. Riordan works with a combination of large and small customers...

Words: 1114 - Pages: 5

Premium Essay

Sr-Rm-004

...Service Request SR-rm-004 Trina Jefferson University of Phoenix BSA/375 Fundamentals of Business Systems Development February 27, 2012 Didier S.D. Opotowsky Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion. Its products include plastic beverage containers produced at its plant in Albany, Georgia, custom plastic parts produced at its plant in Pontiac, Michigan, and plastic fan parts produced at its facilities in Hangzhou, China. The company's research and development is done at the corporate headquarters in San Jose. Riordan's major customers are automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers. (Riordan Manufacturing 2008) Describe the information-gathering techniques and design methods you would propose for the project you must first determine the needs of the company and technical resources. RM’s installed the current system back in 1992. There ERP system is vital to the Finance and Accounting System. With the number of employees and offices in various locations each has its own self-regulating finance and accounting system that is consolidated at headquarters in San Jose. The COO McCauley...

Words: 972 - Pages: 4

Premium Essay

Sr-Rm-022

...Service Request SR-RM-022, part 1 University of Phoenix BSA/375 6/18/2012 Bill Schuyler Service Request SR-RM-022, part 1 Hugh McCauley, COO of Riordan Manufacturing is requesting that all plant locations integrate the existing HR tools being used into a single integrated application. According to the service request, McCauley see’s a more sophisticated, state-of-the-art information system technology being used in the Human Resources department. To obtain these objective several pieces of information will be gathered using current employees as well as the system being used. A few different face to face interviews will be conducted with the HR department as well as surveys and questionnaires. There are several key stakeholders that will need to be gone to first in order to gather key requirements from. Upper management would be a good starting point being that all direction comes from the top. The current HR department themselves would be the next stop on the list to gather information from on the current system. Most recent employees hired vs. ones hired a while ago could be beneficial to compare best practice with how the HRIS tracks all the: * Personal information (such as name, address, marital status, birth date, etc.) * Pay rate * Personal exemptions for tax purposes * Hire date * Seniority date (which is sometimes different than the hire date) * Organizational information (department for budget purposes, manager's name, etc.) * Vacation...

Words: 1136 - Pages: 5

Premium Essay

Sr Rm022 Part 1

...Service Request SR-rm-022 Part 1 Larry Cohen BSA 375 Jeffery Comrie 10/13/14 Background Information The COO, Hugh McCauley, of Riordan Manufacturing, wants to combine the existing variety of tools in use into a single integrated application. The business wants to take advantage of the more sophisticated state-of-the art information systems technology that already exists in the human resources department (Riordan Manufacturing, 2006). In this document, the stakeholders, the information- gathering techniques, project design plan, business requirements, scope, and feasibility will be discussed. Stakeholders and Key Roles Recognizing the stakeholders and defining their participation within a company is essential to achieving the organizational objectives. The Stakeholders need to collaborate and interact with each other to guarantee the organization’s success. Stakeholders are defined as “influential people who are vitally interested in the actions of the business.” Every stakeholder big or small has an significant role in Riordan’s tactical plan. The stakeholders of importance are Riordan’s President and CEO, The Vice President of Research and Development, The Human Resource Director, and the employees. Without the direction and input of stakeholders, growth would be impossible to achieve. The President and COO will be able to provided additional history on the company. The VP of Research and Development will be able to be able to discuss the evolution of technology...

Words: 1104 - Pages: 5

Premium Essay

Service Request Sr-Rm-022, Part 1

...Service Request SR-rm-022, Part 1 BSA/375 Anjit Bose Service Request SR-rm-004, Part 1 Table of Contents Introduction.........................................................................................................3 * Information-Gathering Techniques and Design Methods................................................................................................................3 * Business Requirements for an HR System.................................................................................................................5 * Scope and Feasibility.............................................................................................................5 * Detailed Plan for Riordan Manufacturing....................................................................................................6 * Conclusion...........................................................................................................7 * Reference ............................................................................................................8 * * * * * * * * * * * * * * * * * * * * Introduction * The COO, Hugh McCauley, of Riordan Manufacturing, wants to combine the existing variety of tools in use into a single integrated application. The business wants to take advantage of the more sophisticated state-of-the art information...

Words: 1339 - Pages: 6

Premium Essay

Riordan Manufacturing Hr System Analysis

...RIORDAN MANUFACTURING HR SYSTEM ANALYSIS BSA/375 UNIVERSITY OF PHOENIX ONLINE INTRODUCTION Originating in 1992 Riordan manufacturing is a worldwide leader in manufactured plastics. Founded by Dr. Riordan, a chemistry teacher, they currently operate out of four facilities: Hangzhou, Pontiac, Albany, and San Jose. They are a fortune 1000 Enterprise whose revenue exceeds 1 Billion dollars. Their major clients include: The Department Of Defense, automotive parts manufacturers, aircraft manufacturers, and appliance manufacturers to name a few. The system we will be analyzing is their first Human Resources Information System (HRIS), which was implemented in 1992. It is integrated into the company's financial system, use for keeping record of employee's data. That data includes: - Personal Information - Hire date - Pay Rate - Vacation Hours - Tax information - Date of Seniority - Organizational Information They plan on updating the current system with a newer, more efficient HR system. The HR integration project has already been approved, and they are awaiting a detailed project plan. this plan is to include the following: budget, tasks, resources, and schedule. There has been a six month deadline set in place for project completion. This will allow the company to begin using the new system, no later than the second quarter of the year. KEY STAKEHOLDERS In gathering information for the project, the following stakeholders have been identified as excellent...

Words: 952 - Pages: 4