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Collaboration and Innovation at Procter & Gamble

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Collaboration and Innovation at Procter & Gamble
P&G es una de las industrias de manufactura de productos de consumo más grandes en el mundo. Fue fundada en 1837 y su oficina principal se encuentra ubicada en Cincinnati, esta compañía se caracteriza por introducir productos nuevos al mercado y ha mantenido una marca de prestigio durante más de 150 años. Unos de sus productos más reconocidos son los siguientes: Tide, Bounty, Flogers, Pringles, Charmin, Swiffer y Crest. Se conoce principalmente por productos de belleza, limpieza de casa, y de salud.
Sus principales objetivos es mantener el prestigio y popularidad de sus productos, desarrollar nuevas ideas para mantenerse en el mercado y mejorar o adaptar sus productos a unos ya existentes. Unilever es uno de sus competidores más fuertes hoy en día.
Los sistemas de información son una fuente muy importante para mantener una empresa competitiva y P&G estaba teniendo problemas en ese aspecto. Sus métodos para la creación e implementación de nuevas ideas no era lo suficientemente buna ni eficiente, recaían mucho en el uso de “e-mail” mandando información a más personas de las que se necesitaban, se hacían viajes de trabajo innecesarios o ineficientes ya que la información que tenían no estaba organizada o simplemente no existían los datos suficientes para poder tener un reporte completo.
P&G tenía que implementar el uso de los sistemas de información para poder seguir creciendo y con la ayuda de la Web 2.0, blogs pudieron tener un buen comienzo ya que con el uso de estas tecnologías pudieron crear un sistemas más eficiente de compartir información con sus propios empleados y consumidores creando una red más amigable y flexible a comentarios de sus productos. Tambien se implementó el uso de Microsoft Live communicatios, Web conferencing con Live Meeting, y SharePoint donde podían almacenar

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