...University of Phoenix Material Communication Styles Worksheet You spent the past few days exploring the resources available to students at University of Phoenix, and you want to share what you learned with a friend who is interested in enrolling. Write a 150- to 200-word e-mail to your friend summarizing the resources available to students. Dear Paul, • The resources at university of phoenix are great we have an online library that gives you access to virtually anything. They have some really cool writing centers and for me and my scattered brain, I think it’s going to help me put all my thought’s down effectively. They even have a center to help out for math. The online classroom and campus is so easy to navigate and get used to. I really like the online classroom environment and discussion. It is fun to interact with classmates from around the country. The online books are cool too! But the biggest thing is the faculty and staff at Phoenix is really what made this all possible for me from the ease of the enrollment to financial process. I must admit at first I was little intimidated, but after the orientation I felt right at home. I think maybe with your busy schedule you might want to consider this college for yourself. • Your Friend • Raj P You asked your facilitator to review your e-mail draft. She liked what you wrote and asked you to write a summary to post in...
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...Lisosky Different Communication Styles Among Management BUS501: Business Communication Dr. Conry August 30th, 2015 Introduction This paper will explore the communication styles of two different managers from the author's current or most recent workplace. The manager's styles of communications will be compared and contrasted. Technology also plays a role in communication style, which will be further discussed. This paper will determine which manager has the most effective form of communication as well as determine long-term consequences for each manager's communication style. Every manager or leader has a distinct style of communication. The style of communication affects the manager's ability to connect with others. It also affects how the manager is perceived by others and whether those people will trust the manager. The Four Styles of Communication There are four main styles of communication: the support-relater, the analyzer-thinker, the promoter-socializer, and the controller-director (Stirling, 2009). The support-relater is a person who is very easy to work with and strives for good team morale (Communication Styles). The analyzer-thinker is a person who is socially reserver and has a more analytical communication style (Fung, 2014). The promoter-socializer prefers to work with others and build social relationships. They also have a fast-paced, aggressive communication style (Communication Styles). The fourth and final communication style is the controller-director...
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...Managerial Communications (Man-373) 6 November 2011 Communication in Your Workplace Effective communication in business is imperative when it comes to the success of a business. Every aspect of a business requires communication. Communication within a company may have started out with one style and then changed throughout the years. Some other companies may have never adapted to our changing society and have found themselves obsolete. Some companies have adapted to different forms of communication based off of the type of business conducted and internal components that the company faces. Today, I will focus on three specific forms of business communication discussed in the book, the scientific management style, the human approach and the contingency approach. I have incorporated parts of these three approaches in my professional career. I have seen different styles of management communication, even within the same company. I have worked for United Parcel Service, or UPS, for over 22 years. Over half of that time spent in various levels of management. The relationship between management and front line, non-management employees follows the scientific management style. This differs from the communication style that exists between management. The style that has evolved between management follows the contingency approach. These styles have evolved, over the years, because of its unique business structure. The communication between management and employees has changed...
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...Communication Style Case Study Rosa Olivia Ramos HCS 350 November 12, 2012 Katherine Brewer Communication Style Case Study There are a variety of communication styles and some are better than others. I will analyze three scenarios and explain if a passive, assertive, aggressive, or passive-aggressive communication style was used. I will also discuss a personal experience where a passive communication style was used. I will discuss how I could improve the communication and how communicating effectively is important in the health care profession and to the outcome of this interaction. The first case study was about a nurse, Robin, who used an aggressive communication style toward Rashad, a healthcare assistant. During a team meeting, Robin stated that Rashad was just an aide who was to obey the RN’s and not think for himself. Robin spoke her mind, did not filter her thoughts, and was blunt. Her voice was raised and she embarrassed Rashad and belittled him in front of co-workers. Robin attacked Rashad in a hostile manner which makes her communication style aggressive. “Aggressive behavior is an encroachment or attack upon another and is almost always hostile in intent” (Hansten & Jackson, 2009, p. 281). Robin is being emotionally honest by verbally expressing what she actually feels, even though the unkind words may offend or hurt others. Rashad, in turn, displayed a passive communication style because he didn’t respond to her. He stayed quiet and instead started...
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...Business Communication Section A: Objective Type Part One: Improve the sentences in sense of attitude: 1. You always forget your signature same as bank sample. 2. You always make mistaken to fill tax form so you get penalty each time. 3. You always came in hurry to met counselor. So some time they didn’t available. 4. You submitted a travel request late as always so we have failed to receive it. Multiple choices: 1. In which country children are taught to look at neck while facing somebody or listening Answer: -India 2. Diagonal Communication is Answer: - Communication across boundaries 3. According to Italians the circle formed with the thumb and first finger means Answer: - Beautiful 4. In china ‘white’ color indicates Answer: - Peace 5. Kinesics is a study on body movements of an individual which includes gestures, facial configurations. This study relates to Answer: - Non verbal communication 6. If the audience is of extrovert type then Answer: - One should write a memo and let the reader think about the proposal. Part Two: 1. Write something about ‘Culture’ and its types. Culture is a shared set of values and attributes of a group, it is the sum total of the ways of living built up by a group and transmitted from one generation to another. Culture is so much a part of an individual’s manner of talking, behaving and thinking that communication style and competence are influenced by it. The...
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...SLOVAKIAN MANAGER ACADEMY THE GOODMAN COMPANY Case Study Analysis People Leadership and Management THE GOODMAN COMPANY Introduction The Goodman Company manufactures small rubber automotive parts. They operate in industrial rubber business. The Goodman Company operates a single plant with three shifts and each shift has its own supervisors. Production manager of the Goodman Company is Joe Smith and he has three supervisors reporting to him. The president of the company is Robert Goodman. The Goodman Company has been doing quite well, plant are fully staffed on each shift and has operated six days a week. Robert Goodman foresees greater opportunities in the years ahead, but increase in production must occur within the present physical plant, because the company does not have money for new equipment. The president of the Goodman Company decided to hire Ann Bennet as a production analyst to see if greater efficiency could be achieved with current equipment. Changes in production The Goodman Company has plant with three shifts. Workers are paid an hourly rate and each worker have to take care of every step in production, it means to procure material, cut material to required size and transport it to curing press and fill the boxes and transport boxes to shipping area. Workers use this system before changes came and Ms. Bennet made plan which should increase motivation and production. Her plan was to change hourly rate system to piecework system. Her main intentions...
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...FUNDAMENTALS // Let’s Be Clear: How to Manage Communication Styles With all the talk about diversity and the ever-sopopular “four generations in the workplace,” it’s time for training professionals to not only focus their efforts on employees’ physical differences, but on their communication styles as well. By Jada Edmondson There are four basic communication styles: expressive, systematic, sympathetic, and direct. Our communication styles affect how others’ react to and perceive us. Knowing your communication style and knowing how to manage others’ communication styles can reduce conflict, increase productivity, and improve teamwork in the workplace. 30 | T+D | SEPTEMBER 2009 Generally, diversity training and seminars about generational differences seek to increase cultural awareness, reduce conflict, and promote teamwork. Being aware of cultural and generational differences can improve employee productivity, enhance the work environment, and contribute toward greater understanding of one another. Knowing how to adapt their communication styles to complement someone else’s style will enable employees to sustain productivity and create a harmonious work environment. Furthermore, recognizing your communication style can help you to understand how your actions are perceived by others. Centuries ago, the Greek physician Hippocrates studied people’s personality types. Instead of using basic terms that today’s researchers associate ...
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...| MANAGEMENT RESEARCH / PROJECT DRS3023 RELATIONSHIP BETWEEN MANAGEMENT COMMUNICATION STYLE & ORGANIZATIONAL COMMITMENT WITH GENDER AS THE MODERATING FACTOR PROPOSAL FOR: MDM. DINA ABDUL RAZAK PREPARED BY: NORSYAFINAZ BINTI SHAH RIZAL THOMAS 012011110183 NURHASSAN BIN AZIZ 012011030529 MOHD NASRIQ BIN YAZID 012011030196 Submission date: [ 5-Jul-13 ] | Content | Page | | ABSTRACT (executive summary) | 3 | 1.0 | INTRODUCTIONBackground of studyProblem statement ObjectivesResearch questionScope of studyJustification of study | 4445556 | 2.0 | LITERATURE REVIEWManagement Communication StyleOrganizational CommitmentGender | 7788 | 3.0 | THEORETICAL FRAMEWORK & HYPOTHESISVariable relationshipTheoretical FrameworkHypothesis | 9999 | 4.0 | RESEARCH METHODOLOGYResearch ToolsSampling ProcedureData Collection Method | 10101010 | 5.0 | CONTRIBUTION OF RESEARCHExpected significant contributions to a new knowledgeExpected benefits to the country/society/organization | 1111 | 6.0 | TIME FRAME | 12 | 7.0 | BUDGET | 13 | 8.0 | CONCLUSION | 14 | 9.0 | REFERENCE | 15 | ABSTRACT Our purpose of this study is to add to the research of relationship between management communication style & organizational commitment with gender as moderator effect. We design this study to find out the impact of organizational commitment on employee performance. This study shall review what factors increases or decreases the organizational commitment and...
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...Communication and Collaboration Strategy Paper Vicky Davis GEN/200 Aug 23, 2010 Axia College of University of Phoenix Communication and Collaboration Strategy Paper Communication and collaboration is a major key to any learning assessments. Every person has different styles of learning three of the learning styles are visual-spatial, body-kinesthetic and verbal linguistic. Each person has a different type of personality to help develop communication and collaboration effectively. Three types of personality types are thinker, organizer, and giver. Developing strategy and combining learning style and personality style will ensure that the communication and collaboration of each learning assessment is effective. A person with a visual/spatial learning style and an organizer for personality style would work well together. An organizer communicates by making notes, scheduling dates, and formatting in an orderly fashion. Information that has been communicated can be summarized, and displayed in a visual format, this way the organizer with have time to plan and organize his or her response. An organizer must have an agenda and be able to schedule time accordingly to discuss the information captured. By using visual/spatial techniques such as highlighting or color coding each note for related topics, the next step would be easy to make and action can be made. An organizer like to be responsible, prompt and want to see results, they are very detail oriented, committed, accountable...
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...In today’s world, many organizations and businesses need effective leadership in order for them to continue to be successful. Organizations without an effective leadership cannot correctly function or maintain the achievement of the company goals and visions. Effective leadership is a role dependent upon the leader and whether or not they can make certain their employees meet the objectives and standards of the company. There are a few things a leaders must know and show in order to encourage others to achieve higher levels of work. Many of the things leaders have to do does not come as a natural thing to them however it is acquired through much continued studying and hard work. Having the will power and desire can help a individual become an successful leader. Northouse describes leadership as a process whereby an individual influences a group of individuals to achieve a common goal. Defining leadership as a process means that it is not a trait or characteristic that resides in the leader, but rather a transactional event that occurs between the leader and the followers. Leadership involves influence. It is concerned with how the leader affects followers. Leadership occurs in groups. Groups are the context in which leadership takes place. Leadership involves influencing a group of individuals who have a common purpose. Leadership is about one individual influencing a group of others to accomplish there common goals. Attention to common goals also includes leadership. Leaders...
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...Learning Team Communication Style Case Study HCS/350 Learning Team Communication Style Case Study Successful communication skills are essential to achieve a positive work environment. Words should be carefully chosen to communicate a message of trust, respect, and teamwork. Sometimes in the quest to communicate with co-workers, it becomes difficult to use the right words and tone. The words they use and the way in which they are delivered to the delegate make the difference between a successful and a frustrating episode in delegation (Hansten & Jackson, p. 278). In this paper, our team will review three case studies. The case studies show different communication styles. These styles include: aggressive, passive or nonaggressive, and assertive. The team will examine what took place between the delegator and the delegate in each case study, explain the communication style, and discuss the consequences. Case Study One For the first case study, Robin, a psych nurse, is communicating in an aggressive style with the nurse’s aid, Rashad. She is rude and condescending to Rashad’s words. In return, Rashad remains quiet: a passive response. Rashad’s thoughts are passive aggressive and could not be read by others. At first, Rashad was passive by sitting quietly and not speaking, but had thoughts of future passive-aggressive behaviors to retaliate against the nurse. Aggressive and passive-aggressive communication lays the ground work for tension-filled...
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...head: COMMUNICATION AND COLLABORATION STRATEGY 1 Communication and Collaboration Strategy Your Name GEN 200 April 26, 2013 Your Instructor's Name COMMUNICATION AND COLLABORATION STRATEGY 2 Communication and Collaboration Strategy It is not always easy to work together in a team to finish a task, but the outcome is often rewarding. Each group member needs to pay attention to the other group members' personalities and different learning styles, so that we respect where each other are coming from. If each member of the group pays attention to their fellow learners' personality types and learning styles, they can come up with a plan that will help them collaborate with other students by communicating effectively. When I did the Multiple Pathways to Learning and the Personality Spectrum assessments, I found out that I am a Visual-Spatial learner and that my dominant personality type is an Organizer. This helps me be a successful student because it will allow me to come up with the best possible study habits and techniques for me, personally. It is not only useful for me to know my own study habits, but it is important that I learn how I can best interact with the other students and their particular learning styles and personality types. My dominant style of learning is Visual-Spatial, but a group is usually made up of a wide variety of learning styles. Learning styles include the Verbal-Linguistic, Logical-Mathematical, and Interpersonal learning styles. Carter...
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...strengths, weaknesses, and outline a means the team leader can use to communicate with each behavioral style. The plan will also explain how an understanding of the strengths and weaknesses of the styles provides direction for improvement to achieve personal career goals. The individual’s assessments place the members into three of the four styles; Cautious Style, Steadiness Style, and Dominance Style. Since additional members may be added to the team or included in future learning teams, the professional development plan will also include the Interactive Style. Understanding the differences between the behavioral styles is instrumental for a team leader to know “how to engage others whose own DiSC styles may be quite different” (Sugerman, 2009, para.9). Team DISC Overview A company named Kudu Industries and Murray Janewski developed the DISC assessment to determine an individual’s strengths, weaknesses, as a means to identify how to communicate more effectively (Sugerman, 2009). “DiSC research shows that every individual has a set of priorities that influence their behavior. By better understanding the priorities and motivations of their own colleagues, Kudu felt its employees would better communicate to one another.” (Sugerman, 2009, para.7). The DISC behavioral assessment was the first step the team took to identify his or her individual behavioral style. The styles...
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...Communication Study Case Study Cassandra Brown HEALTH CARE COMMUNICATION HCS/350 January 20, 2014 Terri DeWees Communication Study Case Study Communication is an ongoing, complex, ever-changing process between two or more individuals that convey a message that is understood by all involved parties (Hansten & Jackson, 2009). The way we communicate with each other is essential and how message is perceived and welcomed by the other parties involved in the conversation. When communicate with one another we use different communication styles and those styles are passive, passive aggressive, aggressive, and assertive. This paper will analyze three scenarios and their different communication styles. Scenario One In the first scenario, there are two different communication styles identified, aggressive and passive aggressive. During the team meeting, Robin the registered nurse displayed aggressive communication behavior toward the assistant Rashad. Robin spoke to Rashad, in such a manner that seemed to be very hurtful, derogatory, and belittling rather than being encouraging and supportive. Robin’s verbal response indicated that she believed she was superior to Rashad. Robin felt as though she should be the one making the decisions. Rashad, on the other hand however demonstrated passive aggressive behavior. Rashad feared losing his job so he sat quietly, without letting his feelings and thoughts be known (Hansten & Jackson, 2009 pp.283). Passive aggressive...
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...Organizational Commitment and Communication Organizational communication is a process of using messages and social interactions to create, sustain, and manage meanings within a particular context (Poole, 2008). It is a method of not only sharing a message but also information. At Starbucks organizational communication is a fully developed and practiced concept. Leadership Style Leadership style found in an organization with regard to communication plays an important role. The leadership style of Starbucks helps in the determination of how effective the communication being given will be. The leadership style chosen for Starbucks can affect the environment of the business as well as how well the employees produce. Discussed below is the effect leadership style has on organizational communication for Starbucks. Autocratic: this leadership style is one where the leaders “assume positions of intellectual and behavioral superiority in groups. They make the decisions, give the orders, and generally control all activities” (Robbins & Judge, 2011). This leadership style will affect Starbucks in a broader manner. This company is one that works towards improvement and quality through innovation and improvement. The autocratic leadership style would cause communication gaps that Starbucks would need to address as well as affect the organizations ability to reach the goals it has. Democratic: democratic leaders “have more faith in the group than authoritarian leaders do and consequently...
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