...Chattanooga, TN, 1st Step Counseling started as a privately owned counseling practice, primarily serving the local courts by providing first time DUI offenders with DUI education service and assessment, as mandated by their court ordered probation. Over the next ten years 1st Step Counseling has expanded its’ services to deliver out-come focused Mental Health and Substance Use Disorder counseling. By 1995, 1st Step Counseling had a patient census of approximately 300 patients, requiring the employ of an Internal Medicine Specialist, a Psychiatrist, a Nurse Practitioner, three Licensed Practical Nurses, two Clinical Psychologist, six Licensed Professional Counselors and two Clinical Social Workers, plus eight Administrative and Support staff. Later the same year, 1st Step Counseling opened a second office in Farragut, south of Knoxville, TN. Since this first expansion, 1st Step Counseling has established itself as a prominent Mental Healthcare Service provider, with 14 locations in or near metropolitan areas, throughout the Southeast. In January 2014, the Board of Directors decided to expand to the national market. To begin steering the company toward the national stage, the Directors and Senior Executives rebrand the company’s identity by changing the name to Access-Link Behavioral Healthcare (BHC), as well as established the following new Vision and Mission Statements. Our Vision is to be the premier Mental Healthcare provider, using 21st Century accessibility ...
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...INTRODUCTION A financial audit, or more accurately, an audit of financial statements, is the verification of the financial statements of a legal entity, with a view to express an audit opinion. The audit opinion is intended to provide reasonable assurance that the financial statements are presented fairly, in all material respects, and/or give a true and fair view in accordance with the financial reporting framework. The purpose of an audit is to enhance the degree of confidence of intended users in the financial statements. The general definition of an audit is an evaluation of a person, organization, system, process, enterprise, project or product. The term most commonly refers to audits in accounting, but similar concepts also exist in project management, quality management, and energy conservation. Financial audits are typically performed by firms of practising accountants who are experts in financial reporting. The financial audit is one of many assurance functions provided by accounting firms. Many organizations separately employ or hire internal auditors, who do not attest to financial reports but focus mainly on the internal controls of the organization. External auditors may choose to place limited reliance on the work of internal auditors. Internationally, the International Standards on Auditing (ISA) issued by the International Auditing and Assurance Standards Board (IAASB) is considered as the benchmark for audit process. Almost all jurisdictions require auditors...
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... SCHOOL OF BUSINESS COLLEGE OF ART AND SOCIAL SCIENCE BY PRINCE KWAKU ASARE PG8365312 JULY, 2014 DECLARATION I hereby declare that this submission is my own work towards the award of Masters in Business Administration Accounting option and no part of it has been presented for another degree in this university or elsewhere expect where due acknowledgement has been made in the test. PRINCE KWAKU ASARE ………………….…… ………………….. (CANDIDATE PG 8365312) SIGNATURE DATE Certified by: MR MICHAEL ADUSEI …………………… …………………… (SUPERVISOR) SIGNATURE DATE Certified by: ………………………..…. ……………………… …………………….. HEAD OF DEPARTMENT SIGNATURE DATE DEDICATION This work is dedicated to the almighty God for his guidance and protection throughout the undertaken of this thesis. I also dedicated this work to my late Dad Emmanuel Gyimah,my late Mum Comfort Adwoa Frimah, my late Uncle Kofi Anane and my bossom friend Joseph Nyame for their sweat and advise that has made me where i am. ACKNOWLEDGEMENT Not unto us, O Lord, not unto us, but unto thy name give glory, for the mercy, and fo the truth’s sake. This is special time to thank God for saving my soul I am deeply grateful to my supervisor; Mr. Michael Adusei for his inspiration...
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...Chap 1 1.23 Which of the following would be considered an assurance engagement? a. Giving an opinion on a prize promoter’s claims about the amount of sweepstakes prizes awarded in the past. b. Giving an opinion on the conformity of the financial statements of a university with generally accepted accounting principles. c. Giving an opinion on the fair presentation of a newspaper’s circulation data. d. Giving assurance about the average drive length achieved by golfers with a client’s golf balls. e. All of the above. 1.24 It is always a good idea for auditors to begin an audit with the professional skepticism characterized by the assumption that a. A potential conflict of interest always exists between the auditor and the management of the enterprise under audit. b. In audits of financial statements, the auditor acts exclusively in the capacity of an auditor. c. The professional status of the independent auditor imposes commensurate professional obligations. d. Financial statements and financial data are verifiable. 1.25 In an attestation engagement, a CPA practitioner is engaged to a. Compile a company’s financial forecast based on management’s assumptions without expressing any form of assurance. b. Prepare a written report containing a conclusion about the reliability of a management assertion. c. Prepare a tax return using information the CPA has not audited or reviewed. d. Give expert testimony in...
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...PRINCIPLES AND APPLICATIONS OF OPERATIONS RESEARCH * Jayant Rajgopal Department of Industrial Engineering, University of Pittsburgh, Pittsburgh, Pennsylvania ABSTRACT This chapter will provide an overview of Operations Research (O.R.) from the perspective of an industrial engineer. The focus of the chapter is on the basic philosophy behind O.R. and the so-called “O.R. approach” to solving design and operational problems that industrial engineers commonly encounter. In its most basic form, O.R. may be viewed as a scientific approach to solving problems; it abstracts the essential elements of the problem into a model, which is then analyzed to yield an optimal solution for implementation. The mathematical details and the specific techniques used to build and analyze these models can be quite sophisticated and are addressed elsewhere in this handbook; the emphasis of this chapter is on the approach. A brief review of the historical origins of O.R. is followed by a detailed description of its methodology. The chapter concludes with some examples of successful real-world applications of O.R. * Maynard's Industrial Engineering Handbook, 5th Edition, pp. 11.27-11.44. 1.1 INTRODUCTION Although it is a distinct discipline in its own right, Operations Research (O.R.) has also become an integral part of the Industrial Engineering (I.E.) profession. This is hardly a matter of surprise when one considers that they both share many of the same objectives, techniques and application areas...
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...Following are multiple choice questions recently released by the AICPA. These questions were released by the AICPA with letter answers only. Our editorial board has provided the accompanying explanations. Please note that the AICPA generally releases questions that it does NOT intend to use again. These questions and content may or may not be representative of questions you may see on any upcoming exams. 2007 AICPA Newly Released Questions – Auditing 1. CPA-05465 Which of the following categories is included in generally accepted auditing standards? a. b. c. d. Standards of review. Standards of planning. Standards of fieldwork. Standards of evidence. ANSWER: Choice "c" is correct. Generally accepted auditing standards include three categories: general standards, standards of fieldwork, and standards of reporting. Choices "a", "b", and "d" are incorrect, based on the above explanation. 1 2007 AICPA Newly Released Questions – Auditing 2. CPA-05466 A retailing entity uses the Internet to execute and record its purchase transactions. The entity's auditor recognizes that the documentation of details of transactions will be retained for only a short period of time. To compensate for this limitation, the auditor most likely would: a. b. c. d. Compare a sample of paid vendors' invoices to the receiving records at year-end. Plan for a large measure of tolerable misstatement in substantive tests. Perform tests several times during the year, rather than only at year-end. Increase...
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...the BASIC Bank Limited ( Bangshal Branch). I have assigned a topic “Credit Operating Procedure of BASIC Bank Ltd.” and the BASIC Bank authority gave me the opportunity to work at the Bangshal Branch for three months on the topic. 1.2 Rationale of the Study In the later 19th century, finance was a part of the Economics. But due to the globalization and more expansion of international trade, Finance plays the major role for the economic development. The development of a modern economy would not have been possible without the use of money. Bank is an important and essential financial institution for the necessity of the use of money and the protection of money. Due to the globalization and technological innovation, banking business has become competitive. To cope up with this, Bankers should have professional knowledge as well as technical basic. As a BBA student Bank is one of the most appropriate fields to gather the experience. As a part of the BBA program, I was sent to BASIC Bank Ltd., Bangshal Branch for having practical exposure in the Bank for three months internship program. 1.3 Reason for the report Bankers are...
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...discussed in the text, are used primarily to assess a firm's historical performance. __T__ 2. The first, and most critical, step in constructing a set of pro forma financial statements is the sales forecast. __T__ 3. A typical sales forecast, though concerned with future events, will usually be based on recent historical trends and events as well as on forecasts of economic prospects. __F__ 4. Errors in the sales forecast can be offset by similar errors in costs and income forecasts. Thus, as long as the errors are not large, sales forecast accuracy is not critical to the firm. __T__ 5. As a firm's sales grow, its current assets also tend to increase. For instance, as sales increase, the firm's inventories generally increase, and purchases of inventories result in more accounts payable. Thus, spontaneously generated funds arise from transactions brought on by sales increases. __T__ 6. The term "spontaneously generated funds" generally refers to increases in the cash account that result from growth in sales, assuming the firm is operating with a positive profit margin. __F_ 7. A rapid build-up of inventories normally requires additional financing, unless the increase is matched by an equally large decrease in some other asset. ((( Increase in liabilities to suppliers) __F__ 8. If a firm wants to maintain its ratios at their existing levels, then if it has a positive sales growth rate of any amount, it will require some amount of external funding. ...
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...response and managing services, these have industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, and online business-to-customer support, online business-to-business support. The Philippines is also considered as location of choice due to its less expensive operational and labor costs, as well as having a highly skilled labor force, proficiency in American-style English and idioms, and a constant stream of college-educated graduates entering the workforce. Philippines remain as a top BPO destination for the estimated $150-billion business process outsourcing industry. The management at Call Center Philippines has been working with outsourcing vendors for over ten years. (Retrieved from http://ccaponline.org/index.php=article&id=244:expanding-call-centers-in-davao-philippines&catid=96:industry-news&Itemid=283) “Call centers in Manila have been promising for so long to open call centers in Davao, but...
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...ACADEMIC YEAR 2013/2014 Bachelor of Science (Hons) Actuarial Science Bachelor of Science (Hons) Financial Mathematics YEAR 3 TRIMESTER 2 UKFF 3243 INTERNATIONAL FINANCE ASSIGNMENT (Question) ------------------------------------------------- ------------------------------------------------- Pick a multinational enterprise (MNE) from Table 1 below and answer ALL questions. Table 1: List of Multinational Enterprises | Acer Inc. (Taiwan) | Aeon Co. Ltd. (Japan) | Adidas AG (Germany) | Carrefour (France) | Honda Motor Co. Ltd. (Japan) | L’Oreal Group (France) | Nokia Corporation (Finland) | Panasonic Corporation (Japan) | Tesco PLC (UK) | Wal-Mart Stores Inc. (USA) | (a) Briefly describe their business operations in its home country and other foreign countries (3 foreign countries at least), as well as their financial performance over the last five years. (12 marks) (b) Analyse how changes in Balance of Payments, exchange rates and macroeconomic conditions in their home country and other host countries (3 host countries at least) where their foreign operations located could have influenced the selected MNE’s business strategies. (18 marks) (c) Explain any good business model(s) or strategies that you think a Malaysian company in the same industry could learn from the MNE you analysed. (6 marks) Citation of references and source of information (4 marks) Presentation...
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...COPYRIGHT MATERIAL M-Tel Call Centre data: What does it tell us? In May 2009, Esther Ching is three months into her role as manager of the complaints section of a call centre, located in India. The call centre is owned and run by M-Tel, a Malaysian telco company. Her section handles all billing complaints and service difficulties. The main products are landlines, mobile telephones and internet access. She is required to present a report about the performance of her section, as part of the regular performance review. In the original job description her role was to “control the total costs of the complaints section while maintaining an excellent level of service to our customers likely to ensure long term return business.” The main cost is the hourly labour costs of the over 300 consultants employed in her sections. The consultants range in experience from a few months to three years. To a very large extent, consultants can be rostered on and off to match the busiest periods of incoming calls, in three hour blocks. There are roughly equally numbers of males and females, though nearly all consultants are between 20 and 40 years of age. Esther wants to obtain a snapshot of how customers react to their experience with the complaints centre as well as the efficiency of the consultants in dealing with complaints. Problem Background The complaints section of the call centre has been operation since late 2006. Prior to that date, this function was outsourced and the call centre only...
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...describe the data and consists of the methods and technique used in the collection, organization, presentation and analysis of data in order to describe the various features and characteristics of such data. These can either be graphical or computational. In this, nothing can be inferred from the data nor can decision be made or conclusion drawn. (Akbhanj, 2013) Statistics are aggregate facts, a series relating...
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...ACTG 5100 - X Schulich Consulting Team: Table of Content Executive Summary Page 3 Slides of Presentation Page 30 Appendices 1. Industry Overview Page 5 2. Strategic Analysis 2.1 Porter Five Forces Analysis Page 7 2.2 S.W.O.T. Analysis Page 8 2.3 BCG Analysis Page 10 3. Cash Flow Analysis Page 11 4. LuluLemon Accounting Policies Overview Page 12 5. Competition Accounting Policies 5.1 Bebe Sport Accounting Policies Page 14 5.2 Under Armour Accounting Policies Page 15 6. LuluLemon Selected Financial Information 6.1 LuluLemon 2011 Selected Financial Info Page 16 6.2 LuluLemon 2010 Selected Financial Info Page 18 6.3 LuluLemon 2009 Selected Financial Info Page 20 7. Financial Analysis 7.1 Accounting Ratios ...
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...Methodology Section The proposed study assumes an approach adopted by Flynn, Sakakibira, Schroeder, Bates and Flyn (1990) on the way of conducting research. The process of research starts with the study design, followed by data collection techniques and their applications on the research consumers. These are followed by implementation and data analysis and discussion. The project would be organized into three phases. The first phase would entail conducting a field research to collect the data. The second phase would entail analyzing the data to draw inferences. The third phase will encompass discussions, where the results would be accounted by inferring from the secondary sources, theories and secondary resources. Research Question and Hypothesis The main research question is: does Emirates Airlines adequately cater the needs of the customers in terms of addressing a flight delay? There are a number of related research questions. They are as following: • Does Emirates Airlines experience delays, and at what frequency? • What efforts is Emirates Airlines doing to address the delay? • Can the measures taken be rated to be appropriate? The study’s relevant hypotheses are stated as follows; H0: Emirate Airlines does not cater to the needs of the passengers in terms of addressing a flight delay. H1: Emirate Airlines adequately cater to the needs of the passengers in terms of addressing a flight delay. Study design The study is quantitative, as well as qualitative. The...
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...methodology of the systems creation and implementation in organisations. The considerations are focused on objectives and functional areas of the BI in organisations. Hence, in this context the approach to be used while building and implementing the BI involves two major stages that are of interactive nature, i.e. BI creation and BI “consumption”. A large part of the article is devoted to presenting objectives and tasks that are realised while building and implementing BI. Key words: Business Intelligence, methodology of BI construction, designing BI, business decision-making, knowledge management Introduction Socio-economic reality of contemporary organisations has made organisations face some necessity to look for instruments that would facilitate effective acquiring, processing and analysing vast amounts of data that come from different and dispersed sources and that would serve as some basis for discovering new knowledge. For long time management information systems (MIS) have been supporting organisations in their different tasks. However, today many IT systems have undergone significant depreciation. Hitherto existing management information systems (i.e. MIS, DSS, ES, EIS) have not always met decision makers’ expectations, such as: • • • • making decisions under time pressure; monitoring competition; possessing such information on their organisations that includes different points of view; and...
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