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Culinarian Cookware

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1. Describe consumer behavior in the cookware market. How is cookware bought? How is it sold? What are the implications for Culinarian's marketing strategy?
Consumer behavior:
• Generated $3.36 billion in revenues in 2006
• Could be classified on the basis of: price, quality, material (Aluminum, Stainless Steel, Porcelain, cast iron and copper).
• Copper was the most expensive and most preferred by professional chefs due to superiors heat conductivity
• Manufacturers had to balance the need for performance, time saving features, and aesthetics with price
• Growing trend: Offering colored designer cookware that matched the kitchen decor and Product lines endorsed by and branded with a name of a widely recognized television celebrity chef
How it was bought:
• Cookware was bought by piece or in a boxed sets ranging from 5 to 14 pieces. 5 piece set comprised a 10 inch fry pan, a 2 quart sauce pan with lid, and a 4 quart stockpot with lid.
How it was sold:
Retail distribution outlets:
• Kitchen specialty chains (Williams Sonoma)
• Local specialty stores, department stores (Macy's)
• Mass Merchandisers (Walmart)
• Grocer Stores (Kroger)
• Direct TV Sales (Home Shopping Network)
• Online Retailers (Amazon)
• Catalogues (Manufacturers direct mailings)
Sales were seasonal- High during May-June (weddings), November-December (Christmas)
Implications:
Positive:
• Widen distribution network, distribution partners need to be increased and they are bound to join and be loyal if adequate trade support is provided
• Increase market share of the premium segment, direct competitors like Le Gourmand and Robusto never ran price promotions, this could be a differentiator and increase sales and thus market share.
• Customer and retailers believed that this would strengthen the brand and bring in new customers to the premium category (15% customers were willing to

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