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Danone Turquie

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Submitted By laurence
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Cas Danone Turquie

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1. Analyse de la situation

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Analyse de la situation
CONTEXTE GENERAL Population  30% de la population à moins de 14 ans,  50% de la population se situe dans les classes moyennes et aisées, et détiennent 71% du revenu disponible. Consommation  99% de taux de pénétration des PLF dont 95% en yaourt nature,  Habitude d’achat de produit en grand conditionnement,  Le yaourt se consomme nature ou salée,  Le yaourt se consomme au déjeuner et dîner,
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Analyse de la situation
Crise en 2001 et 2002
 Forte inflation (70% en 2001 et 30% en 2002),  PIB faible,  Baisse du pouvoir d’achat, baisse de la consommation de 15%. Modification des habitudes de consommation  Réduction de la fréquence d’achat et du nombre d’achats,  Recherche de produits moins chers,  Achats dans les bazars et les magasins discount,  Achat de produits de première nécessité.

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Analyse de la situation
Concurrence
 5 grands concurrents sont présents sur le marché PLF,  Notoriété acquise grâce à leur présence historique,  La plus grande concurrence reste les 2 000 producteurs et les consommateurs eux-mêmes,  Concurrence moins présente sur les marchés PLF enfants et desserts PAC.

Distribution
 Réseaux de distribution très vastes de 200 000 points de vente ; 20 000 sont desservis par Danone
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Analyse de la situation
DANONE en Turquie
Rappel des dates 1998 : Danone est arrivé en Turquie via l’acquisition d’une première marque locale. 1999 : Arrivée d’une deuxième marque locale et introduction des marques Danone Dogal et Petit Danone. 2000 : Arrivée de Danette. 2001 : Crise économique. Impact de la crise chez Danone  Hausse des coûts produits,  Diminution du volume de vente,  Baisse de la rentabilité (contribution nette produit à 7% en 2002 contre 10% en 2000),  Chute des parts de marché (23% en 2001 contre 17% en 2002). 21/02/2012

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Analyse de la situation
DANONE en Turquie
Actions menées  Augmentation des prix de vente,  Réduction des coûts fixes : fermeture des plateformes de distribution non rentables (6 sur 9), sur baisse du budget pub et promotions,  Renforcement du contrôle des distributeurs,  Plan investissement gelé,  Réduction des effectifs de 35%. Conséquences  Produits plus chers que les concurrents donc transferts des achats sur le discount et bazars,  Moins de présence,  Produits moins disponibles physiquement,  Baisse de la notoriété.

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2. Analyse du portefeuille

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Analyse du portefeuille
D’après l’analyse de la situation, nos objectifs sont les suivants :  Développer la marque Danone,  Développer le marché des desserts PAC et le marché PLF,  Poursuivre notre développement sur le marché des yaourts natures,  Réduire la gamme de produits,  Pas de lancement de produits,  Améliorer la rentabilité de nos produits vendus.

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Analyse du portefeuille
PRIORISATION DES MARQUES – Décision 1
« Pousser à fond » (1)
 Danette : le produit est amené à se développer en raison d’une réelle ouverture de la population pour des desserts PAC, où peu de concurrents seront présents.  Danone yaourt aromatisé : continuer à se développer sur le marché PLF enfants où la concurrence se fait encore peu présente.  Danone Dogal : mettre en avant la marque Danone et abandonner progressivement les marques locales.

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Analyse du portefeuille
PRIORISATION DES MARQUES – Décision 1 « Extension de marque » (3)
 Petit Danone : investissement à moyen terme sur des grands conditionnements car ce produit justifie déjà d’un très bon positionnement CA / volume / rentabilité.

« Optimisation » (4)
 Danone aux fruits : bon positionnement. Poursuivre sur ce marché, en optimisant sa rentabilité, néanmoins fortement concurrencé.  Tikvesli Kaymakli nature : bonne implantation donc à maintenir en poursuivant un objectif de rentabilité.
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 Tikvesli Ayran : bien implanté en volume. Réduire les coûts variables.

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Analyse du portefeuille
PRIORISATION DES MARQUES – Décision 1
« Abandon progressif » (5)
Mauvaise rentabilité donc suppression pour répondre aux objectifs de réduction de gamme  Birtat Yaourt nature - Ciftlik yaourt nature – Birtat Ayran : réduction de la gamme sur marché fortement concurrencé. • Collectivités - Lait & autres : abandon de ces 2 marchés à moyen terme car la marge est négative.

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Analyse du portefeuille
INVESTISSEMENT INDUSTRIEL – Décision 2 Proposition d’investissements industriels : 10 500 millions DL
 Fabriqué en Turquie 2 : « Pousser à fond » Danette. Permettra d’optimiser la distribution  Plus : « Pousser à fond » Danone Dogal. Permet de développer ce produit qui bénéficie d’une bonne marge de rentabilité et d’une bonne présence sur le segment du yaourt nature. L’augmentation de la capacité de production permettra d’avoir une meilleure rentabilité.  Réception : l’augmentation de production de Danone Dogal et Danette nécessite l’augmentation de la capacité de réception de lait.  Hall : permet d’assurer la production de Danette et Dogal.
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3. Décisions relative aux marques

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Décisions relatives aux marques
POLITIQUE DE PRIX – Décision 3
 Hausse en ligne avec inflation : Birtat yaourt nature / Birtat Ayran. Volonté de les abandonner à moyen terme.  Hausse en ligne avec dévaluation : Petit Danone. Ce marché se porte bien. Par conséquent nous choisissons de l’augmenter pour couvrir la dévaluation, sans s’aligner sur l’inflation et ne pas nous pénaliser.  Hausse supérieure à l’inflation : pour les produits abandonnés Ciftlik / Collectivités / Lait & autres. Volonté de les abandonner donc cette politique tarifaire va vite nous pousser dans cette direction.

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Décisions relatives aux marques
POLITIQUE DE PRIX – Décision 3
Baisse de prix : Dogal et Danette. L’investissement industriel nous permet de pénétrer le marché avec un positionnement prix acceptable, en phase avec les attentes du consommateur. Même prix : Danone yaourt aux fruits / Danone yaourt aromatisé / Tikvesli Ayran / Tikvesli Kaymakali. Maintien du prix sur des produits bien positionnés et ayant une bonne marge.

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Décisions relatives aux marques
BUDGET MARKETING – Décision 4
Nos choix de répartition de budget marketing ont été défini selon les critères suivants :  Développer la notoriété de la marque,  Augmenter le taux de pénétration de la marque au sein des foyers,  Investir sur les marchés de consommation desserts PAC et PLF enfants,  Communiquer sur la marque locale Tikvesli pour sécuriser notre CA et son optimisation.
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Budget Marketing
Tikvesli Ayran Danette TIkvelsi 10% 20% Kaymakli 10% Danone Y aux fruits Danone 10% Dogal Yaourt 20% aromatis Petit é aux Danone fruits 15% 15%

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Conclusion
Dans un premier temps, il s’agit donc de retrouver la rentabilité. La publicité mettra en avant la marque Danone et communiquera également sur l’hygiène et le respect de la chaîne du froid. Danone devra également envisager de développer son réseau de distribution. A moyen terme, nous envisageons :  Extension de gamme Petit Danone en grand conditionnement ainsi que Danette en pack familial.  Rapprochement de Danone avec les petits producteurs locaux et aide à la constitution de coopératives laitières.

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Annexes Feuilles de décisions

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