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Devry's Best Practices

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Submitted By danille1
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Introduction

The company that was selected was DeVry University; Student Central is the office within DeVry. DeVry University provides applications-oriented undergraduate and graduate programs in business, technology and management to more than 85,000 students each year at locations across North America as well as online. DeVry University is a school that fosters student learning through high-quality, career-oriented education integrating technology, science, business and the arts. The university delivers practitioner-oriented undergraduate and graduate programs onsite and online to meet the needs of a diverse and geographically disperse student population.
Student Central is the one-stop shop for student service. Student Central provides a variety of services all focused on ensuring student success. Every student is assigned a Student Success Team, whose main purpose is to support their student’s educational objectives, ultimately resulting in graduation. Success Teams are comprised of two members a Student Success Coach and a Student Finance Consultant.
• The Student Success Coach provides students with proactive assistance including academic advising, developing plans of study, registration, and follow-up on degree completion progress.
• The Student Finance Consultant assists students with developing a personalized plan to finance their education and ensures the plan is periodically updated to meet the student’s needs.

Types of Industries DeVry University is an education and training services industry. Their competitors are Apollo Group Inc., Education Management Corporation, and IIT Educational Services Group.

Best Practices

• Student Finance Consultants and Student Success Coaches assures successful and efficient processes and outcomes for DeVry University in areas of persistence, start rates, customer satisfaction, accounts

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