...5. Nature of Ownership: Company 6. Name of Owner With Parentage: Miss Ayesha Luqman W/o Luqman Ali Afzal 7. Full Address of Owner: House # 7-A, Street # 33 F/8, Islamabad a. Telephonic Address: b. Telephonic Number: 8. Name of The Manager With Parentage: Irshad Ali S/o Nadir Khan a. Address: b. Telephone Number: +92-345-5555335 9. Size: a. Total Area: b. Area of the Kitchen: c. Area of the Pantry: d. Seating Capacity of the Dinning Hall: 10. Cost: a. Cost of Furniture and Fixtures: b. Cost of Equipment: c. Annual Rent: d. Working Capital: e. Total Investment: 11. Furniture and Fixture: a. Kitchen Furniture: b. Dinning Hall Furniture: 12. Facilities Available on the Premises: a. Reception: 01 b. Bill Counter: 01 c. Telephone: 02 d. Air Conditioning: 1x 8Ton Chiller , 8x 4Ton Floor Standing Units e. Clock Room: f. Toilet: 02 g. Car Parking: The Centaurus Mall Car Parking h. Entertainment Area; Nil 13. Types of Cuisines Offered: 14. Class of Majority Of Guests: 15. Employees Category | Total Number | Professionally Trained | Not Professionally Trained but Experienced | Apprentices | English Knowledge | Managers | | | | | | Reception | | | | | | Billing | | | | | | Cooks | | | | | | Bearers | | |...
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...range of imported Italian espresso to all the delegates. It’s primarily use to prospect sale leads of MacVille espresso coffee machines as well increase awareness of Mezzo espresso coffee to the market. Type The type of conference is a small sized formal registered event, anticipating 40–60 people will attend for one full day, activities and culminate with a dinner. Round tables are used in the crescent rounds setting, with jug of water on each tables, this setting suitable for dinning an used for 50+ people. This provides guests with the ability to view the speaker and the projections screen during the presentation. This event is suitable to external managers and owners of coffee retail businesses and MacVille clients. Benefits The benefit to delegates to attend the conference is to increase their knowledge, on the new Italian coffee range. The outcome for MacVille having the Australian rights and the first conference in Australia it will bring opportunities to engage and network with managers of retail coffee shops and with the view of building relationships with clients. Also a benefit is the activity program including one breakout event for all delegates to participate in e.g How to make the best coffee using MacVille Coffee machines Conference Video with: International speaker Italian Coffee Specialist Breakout event – Taste testing / networking Learn Latte Art Keynote Speaker Master of Ceremonies: Motivational When, Where and Who The conference will be...
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...1. Introduction. JD Wetherspoon plc was founded by Tim Martin who opened the first pub in 1979. This offered cheap beer, good conversation and solid architecture. The motto of JDW is “cleanliness, beer, services and maintenance”. JDW is committed to expansion the new pubs that over 600 pubs. JDW was opened the new pubs that over 50% of the finance generated by the own business. JDW had developed the Lloyds Number One brand in 2000. In 2002, share price increased more than ten times its original value. In the late 1990s, JDW begun developed the budget hotel accommodation. The purpose of this report is analysis the organization strategy and culture of JDW plc. It should be set out the external environment, organizational culture, business strategy and change of JDW plc. 2. Findings. Section 1: External Environment. Social: J D Wetherspoon pubs have many distinguishing characteristics in the case. For example at least a quarter of the space is non-smoking. If customer did not smoke, environment of JDW pubs can attract more customers no smoking. It will bring more profits for JDW pubs. Technological: In 2002, J D Wetherspoon pubs did not TV technology. JDW miss World Cup football result in sales decreased. Now JDW pubs did have TV screen and they also can show World Cup football. Previous customer may come back again. JDW pubs can deficit coverage and to increase new profit. Economic: Supermarket was selling premium larger and using loss-leader...
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...SUSSI’S RESTAURANT BUSINESS PLAN 1.1. MISSION STATEMENT 5 1.2. OBJECTIVES AND AIMS 5 1.3. PORTERS FIVE FORCES 6 1.4. HISTORY 6 1.6. KEY ASSETS 7 1.7. LEGAL ENTITY & OWNERSHIPS 7 1.8. TARGET MARKET 9 1.9. MARKET SIZE AND DEMOGRAPHIC 9 1.10. MARKET TRENDS 9 5.4. SWOT ANALYSIS 9 1.11. MARKETING PLAN AND MARKETING OBJECTIVES. 10 1.12. MARKETING STRATEGY 10 1.13. PRICING 10 1.14. Promotional Tools 10 1.15. Local Store Marketing / Public Relations 10 1.16. Local Media 11 1.16.1. Store Front Displays 11 1.16.2. The advertising strategy is a simple one 11 1.16.3. Word of mouth 11 1.16.4. E-Marketing 11 1.16.5. Products development 12 1.16.6. OPERATIONS: 12 1.16.7. EXIT STRATEGY 12 1.17. ORGANIZATIONAL CHART 12 1.18. MANAGEMENT TEAM 12 1.19. PERSONNEL NEEDS 14 1.20. REGULATIONS 14 1.21. HUMAN RESOURCES 14 1.22. CAPITAL PLAN 15 1.22.1. Table 15 1.23. MENU AND PRICES 16 1.24. SEASONAL SALES VARIANCES 16 1.25. SWOT 16 1.25.1. Strengths 17 1.25.2. Weaknesses 17 1.25.3. Opportunities (for Sussi’s) 17 1.25.4. Threats (for Sussi’s) 17 SET-UP REQUIREMENTS 18 1.1 HOW WE ARE GOING TO MEET OUR OBJECTIVES 20 2 REFERENCES 21 1. INTRODUCTION This report identifies a description of a product/service which significantly generates part one of a business plan. In doing so, this report entails an opportunity map to help elaborate on the advent of Sussi’s restaurant in Livingstone...
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...If you walk up Poly Canyon Road and take a left, crossing Brizzolara Creek, you will come to the agriculture portion of main campus. The abbotoir stands next to the bull pen and the creek. The bridge crosses a fish ladder to aid the salmon back up the creek to where they can spawn. If you continue walking you will come to a reservoir with pumps and machinery used by engineering students. On the other side of the reservoir, there is a small bird sanctuary and beyond are fields that are often full of students learning how to survey the land. Behind you a stand of trees blocks out the bustle of campus life and in front of you the fields are ringed by beautiful mountains. But this is all about to change. The abbatoir is going to be moved and the fields will become the concrete foundations of a new residential complex: Student Housing North. Student Housing North is a huge residential development that was approved and added to the Master Plan in 2001 and is projected to be completed in stages beginning in 2007. The complex will be comprised mainly of apartment style upper class housing but will also include restaurant and retail spaces. The plan is to double the number of students living on campus. The project will include two new parking structures in order to support the increase of students. A lot of controversy surrounds this aspect of the new project. The development aims to reduce traffic and congestion because 2,700 students will be living on campus instead of commuting...
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...the beachfront, perfect getaway and relaxation, fitness and wellness, makeovers and entertainment, and other social activities designed specifically without necessarily going against traditional customs and beliefs. Thus, the lifestyle women club has the objective of improving the quality of life and adding value to each member and guests of the proposed club. Market study reveals that the all-female center is a new unsaturated niche market in Saudi Arabia. Only a small number of establishments offer facilities for spa and leisure activities. Health clubs for women are rare. Thus creating a gap in the market and providing business opportunities for entrepreneurs. The first in the region, the all-female lifestyle women club will be strategically located in Alkhobar Halfmoon coastal area. The target markets consist of the middle class females in the eastern province of Saudi Arabia. The lifestyle women club will provide services, facilities and amenities for swimming, dinning, relaxation, entertainment and fitness and wellness. However, the women club competitive advantage rests on the promise of holistic unparalleled experience of a privileged member enjoying the benefits of all-female private club experience and other services. Introduction: The...
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...Executive Summary This report is talk about the marketing mix for the 5-start hotel Four Seasons. The purpose of this report is to develop a new kind of marketing mix for the Four Seasons to meet the demand of different guests. The thesis statement of this report is the Four Seasons may gain more popularity if they adopt the new kind of marketing mix. The research and the interview have been done as for the original sources, and the key finding is his competitor biggest advantage is the cheap price. In conclusion, the Four Seasons will be better if they have developed the new kind of accommodation which has the acceptable price, then Four Seasons hotel will be more competitive because of his services, facility, and the proce. 1.0 Introduction The objectives of this research are analyzing the accommodation market, and creating a marketing mix for a famous 5-start hotel Four Seasons. The reason that the company was chosen is it have high quality of the services and is well-known around the world. The guests for the Four Seasons who are in the group of high social-economics most are travelers for entertainment or business. “Nation of customization” is the key for the success in those country, also the core philosophy “loyal to the guest” gain the popularity for them (Clampet 2014). Design in different style for the customers to give the best experience all around the world is the meaning of “Nation of customization”. This company tries their best to meet the demand of the guests...
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...Course Project: Stage II Name HRM340: Human Resource Information Systems INTRODUCTION Various types of HRIS systems and processes have been reviewed to help Jay Morgan and Family Castle Restaurant run more efficiently as a business. Jay Morgan the Operations Manager, have been using outdated methods for scheduling, recruiting, hiring, and answering questions from its employees. Maintaining accurate books and keeping constant communication with the Managers have been a challenge for Jay Morgan. If an accurate HRIS system can be implemented, Jay Morgan will be able to achieve more in business with less time and travel. BUSINESS ASSESSMENT Castle Family Restaurant is a family friendly dinning facility that has 8 locations, employing some part time employees and over 40% of fulltime employees. The locations are strategically located across the state of Florida in the hearts of neighborhoods that are suitable for any family. Castle Family provides a simple, old fashioned and pleasant dining experience. “Togetherness” is the culture that is promoted and the goal is to mimic the old fashioned restaurant environment where the family can sit, laugh and enjoy a meal together. Restaurants compete for customers every day, and proficiency is critical to providing quality customer service. In Rasmussen Reports, National Survey of 1000 Adults, more than 50 percent of Americans reported in 2011 say that they ate at a restaurant at least once a week, with...
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...matters within the public area, combing of hair manicuring nails, picking up your noise and teeth. 7. Do not register impatience or anger by drumming on the desk/table with fingertips. 8. Stand and walk straight. Do not lean on the walls and corners. Do not wiggle your arms and legs. 9. Do not listen to the radio or watch television while on duty. Turn off radios and TV if found to be on, is then of course of your cleaning duties. 10. Do not use guest facilities use only intended for staff, unless there is a guest request to be attended immediately. Permission has to be attained first from your supervisor. 11. Do not gossip with guest and co-employees about other guest. Likewise do not gossip about co-employees to other co employees. 12. Do not make personal phone call, unless absolutely necessary such calls should be made on your own time. Use telephone specially provided for employees. 13. Off duty hours should be spent away from the hotel. You are not allowed to use the facilities or outlets, such as dinning rooms, public toilets etc. 14. Do not...
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...Interview with Joel Lau – Banquet Manager for Sheraton Towers Hotel Organizational buying behavior 1. What classification is your organization and what do you provide for the customers? Sheraton Towers Hotel is classified into the user organization and wholesaler which is included in Commercial customer as we purchase the goods, materials and service to support our production process. We widely offer the customers both the products i.e. food and beverage, gift shop and the luxury experiences i.e. Guest services, business services and entertainment service. 2. How do think about the role of dinning in Sheraton Towers and how many restaurants does it have for dinning services? Of course it takes one of the very crucial roles in our organization. We have the Banquet services for events such as weddings, dinner and dance parties and big meetings, Pool Bar, Lobby Bar, The Dining Room, DOMVS and Li Bai. 3. Among them which dining division will attract other industries and organizations? Among them the Banquet department will have more B2B tractions with other industries because we offer the services of holding the organizational events. 4. Does the company’s classification affect the buying behavior of Banquet? How does it affect? What is the purchasing process of it? Of course, it does. We have to purchase the huge amount of the raw material and goods for our food and services. We have to consider their quality. In the case of introducing...
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...J. Service Science & Management, 2009, 2: 255-264 doi:10.4236/jssm.2009.24030 Published Online December 2009 (www.SciRP.org/journal/jssm) 255 Service System Decoupling for Mass Customization: A Case Study in Catering Services Jue CHEN1, Yunhong HAO2 1 The tourism school, Zhejiang Gongshang University, Hangzhou, China; 2School of Business Administration, Zhejiang Gongshang University, Hangzhou, China. Email: chenjue8@yahoo.com Received April 17, 2009; revised June 19, 2009; accepted July 28, 2009. ABSTRACT The paper examines the key issues on system decoupling in service operations of mass customization by conducting a case study in catering services. It firstly justifies the effectiveness of applying concept of mass customization into service system decoupling to deal with the operation dilemma and then reveals the nature of decoupling decisions for mass customization purpose after discussions on the importance of modularization and the role of technologies including IT in the decoupling process. Based on these analyses, a Judgment-Matrix-based model on how to make the decoupling decisions in balancing the multiple operation objectives is then proposed and further research directions are finally suggested. Keywords: Mass Customization, System Decoupling, Customer Contact, Modularization 1. Introduction System decoupling is an effective approach to cope with the influences caused by customer contact by dividing the service system into two components: back-stage...
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...who does not have an individual with an impairment. The individual who could have used that space could be forced to travel further to the Bistro which could cause exhaustion or reason to not dine at the restaurant. The wheelchair accessible stall is extremely spacious and larger than most I have encountered before. However, the interior of the bathroom needs to be updated. There are no grab bars in the stall and the door handles are difficult to hold or grab onto. The mirrors are higher than they should be. A person in a wheelchair would not be able to see their reflection in the mirror while seated. We do not provide telephones to our guests at the restaurant. If a patron needed to use a phone, they would be able to use a server or managers cell phone. Overall, many if not all of the recommendations that I have suggested can be fixed without major...
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...Hotel industry in Kuwait (regency hotel) Hotels Industry is a very important element in any country's economic in our society nowadays, because it's the most necessary field that should be active and focus in improved it in the tourism of the country , and that’s because it's the first thing that comes into the mind of the foreigners or the visitors. Also, it represents the face and the development growth rate of the country for visitors. Hotel industry is a wide industry which includes many various types of tangible and intangible services such as, formal events, wedding planning, pleasant staying, and guide tours around the country, restaurants and catering issues, laundry, theme parks. Some five stars hotels provides all of the above along with means of transportation to any destination that visitors wish to go, that includes driving them to and from the airport. Some facts that I got from the internet, is that the hotel industry is around 3.5 trillion dollar service sector within the global economy. This particular industry is important element in the domain of the countries income because it’s a reservoir income from where the foreigners exchange flows. On the other hand, the more the hotel industry in the country is successful the more the economic status of that country increases. Hotel industry is like many other industries that needs to explore and undergo new innovations, so that a fair blending cash flow of the economy getting balance and increase. The hotel...
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...It is a serious combination because people are very sensitive about their food and service. Several different challenges come to play in the restaurant industry. These challenges include regulatory issues, social concerns and competitive issues. Regulatory issues are laws and systems that have been established to help ensure that the food served in restaurants is safe. Bacteria develop very easily if given the chance. The local Health Department will send out inspectors to make certain that the chefs and waiters are following the appropriate guidelines. Inspectors will issue penalties for minor violations and can shut you down for major violations. Some restaurants prepare for health inspections by holding random drills in which a manager or another member of the staff conducts a random mock inspection of the restaurant. This is designed to keep employees on their toes, and to identify problems, which will be spotted by the health inspector. Practice inspections can be performed using the same checklist utilized by the health department, to ensure that all aspects of a real restaurant health inspection are covered. Social concerns in a restaurant are very important especially the cleanliness of the restaurant. Many restaurants in Baltimore got low scores for being extremely dirty or have food that is going bad. Some of the restaurants may be just a small restaurant and not extremely popular, but some of the restaurants that got low scores on the report are some Baltimore’s...
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...not only to improve skills and knowledge that students obtained but also to take improve their attitude, personality and appearance and also competency as part of a team. HISTORY Hotel Turista is a locally owned and managed group of budget hotels in the Philippines, which aims to provide value for more accommodation in key emerging cities throughout the country. Positioned to cater the needs of a discerning yet budget conscious traveler, Hotel Turista boasts of well-appointed and space-efficient customer service founded on our trademark Filipino hospitality. The Hotel Turista experience is one of utmost comfort and convenience. Facilities have been carefully selected to ensure a seamless stay from arrival to departure. In the same trust, you will find Hotel Turista to be strategically positioned within the vicinity of shopping malls, dinning establishment, trade and commerce. You will seek prime accommodations at the right price. Hotel Turista surely hits a...
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