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Electronic Conflict

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Electronic Conflict (1)

---Original message---

From: Victoria Bashorun Sent: 28 February 2006 10:49 To: All Users Cc: Management Subject: Physical Violence and quarrelling on company premises

This message is specifically for all Adonis Staff.

Our attention has been drawn to series of quarrels and fighting on company premises. Please refer to page 8, item 3, A - M of the company’s terms and conditions of service. This is a breach of our service conditions and subject to summary dismissal.

Henceforth Management will not condone this ugly incident in the company’s premises any more. You are please requested to comport yourselves in an orderly and official manner so as to avoid summary dismissal for fighting, quarrelling, shouting at the top of your voice, physical violence towards another staff member, insubordination, destruction of company property etc.

Be warned!

Victoria Bashorun HR Manager.

Reactions

From: Chiemeka Chigozie Sent: 28 February, 2006 4:28 PM To: Victoria Bashorun Cc: All Users; Management Subject: RE: Physical Violence and quarrelling on company premises.

Madam,

Yours below refers. It will be interesting to know from your department if there is a double standard in handling issues like this in Adonis? Or are there some people those punishments are meant for? I am very surprised that your department could not come out boldly to mention names of those in question in this matter or mete out same punishment as some of us had received for the same action. I believe there are better ways of handling this issue than to think to fool us by your mail.

May be this policy was drafted and ratified yesterday night.

Thanks.

Chiemeka Chigozie Accountant

-----Original Message----- From: Victoria Bashorun Sent: 28 February 2006 17:18 To: Chiemeka Chigozie Cc: All Users; Management Subject: RE: Physical Violence and quarrelling on company premises.

Mr Chigozie,

I will advise you to learn how to address your superior officers irrespective of what is involved. I hope this will be the last time I receive such insulting mails from you. I am aware that Adonis grants everyone freedom of speech but definitely not the right to insult your superiors.

Better be warned!!!

Victoria Bashorun HR Manager

Further steps

-----Original Message----- From: Victoria Bashorun Sent: 28 February 2006 17:18 To: Mr. Ojiako Cc: All Users; Management

Dear Mr. Ojiako,

I will appreciate if you could please caution your staff “Mr Chiemeka Chigozie” to face specifically his assigned official duties rather than cause undue conflict in the system. Next time, I will not tolerate an inept and disgruntled interference in my departmental activities. Please warn him.

Thank you.

Victoria Bashorun HR Manager

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COM-C-07-1-02a

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Chantal Epie prepared this case as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation.

Copyright © Lagos Business School, May 2007.
No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means – electronic, mechanical, photocopying, recording, or otherwise – without the written permission of Lagos Business School.

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