...Understanding Organisations Question 1: Do good managers need to understand how power and authority operates within organisations? Name: Surawich Channoi Student Number: 110490551 Course: E-business (Information Systems) Module Leader: Mr Ewan Mackenzie Due Date: 10.12.2012 Word Count: 1509 In every organisation, it is common that there are several groups of staff with different positions work together as a company. In order to manage enormous amount of people, it is necessary to have good managers, leader of each department in an organisation. They will have to use various management tools in order to control and motivate their subordinates to work loyally and effectively, one of the most important tool is power. Finkelstein mentioned that "Power is defined here as the capacity of individual actors to exert their will" (Finkelstein, 1992). However, despite the fact that using power can manipulate and sustain company success, it is also able to create unpleasant effects if the reckless managers overuse or unable to manage it correctly. While some experts agree that power is an essential criterion to managers, there are evidences which point out the negative effects when the managers do not understand their authorities and cannot use power appropriately. Although, mismanaged application of power might lead to significant crisis in an organisation, this essay will attempt to illustrate that professional managers can make a good use of power as a viable method to achieve...
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...Managers and what they go through Amber Pease South University Online Instructor: Antoinette Kohlman Managers and what they go through Being a Manager at Kroger entails a lot of work. A manager must be able to plan for the future effectively and be able to predict what would be the best decision for the store and the business to be both productive and run like it is supposed to. A manager must be able to set up resources that will help the company achieve the plans that will better the business as a whole. Even through the business part of being a manger, a manager must also step up and build positive relationships with all of the workers, make sure that the workers are aware of the plans to better the business and how they can help to obtain the goals of the business. When a manager makes plans for the future the manager must analyze the current situation of the company and develop goals to help the company strive to be better. After the goals are made up then the manager must evaluate and implement a plan to take action on the goals that will make the business better for the company. While the actions are taken place on the plans for a better business, then manager must then receive and monitor feedback from the course of action taken to see what should be done next. If the manager receives good feedback than the decisions made were obviously good ones, if the feedback was not good than a different course of action needs to be planned. If the feedback was both...
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...WOMEN ARE BETTER MANAGERS THAN MEN – AGREE OR DISAGREE? To determine if women are better managers than men, we will have to look at what qualities define a ‘good manager.’ While examining the qualities that make a good manager, we will have to be mindful that these qualities are ultimately decided by the perception of beholder. During this examination we will also have to look at gender and its impact relative to the qualities of a good manager, if any. Gender may or may not have an impact, but even then, one would have to decide how important each quality is in the scope of determining what makes a good manager as a first step. Each quality would then have to be weighed in relation to a male or female and what that means, if anything, to come to a conclusion on whether I would agree or disagree with the statement, “Women are better managers than men.” I believe that the first and most important quality of a good manager is the relationship that he or she builds and maintains with their staff. If a manager has a good relationship with their staff, then they will always have a solid foundation to build off of when performing job responsibilities such as pushing staff for optimal performance, delivering constructive criticism, motivating and invigorating staff, maintaining ethical and moral practices within the organization, developing staff skill set and providing career guidance, among others benefits. When led by an effective manager, all of these things combined can...
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...25 Qualities and Characteristics of a Good Manager Posted on October 19, 2011 by admin Do you work well with others? Are you a leader? If you have these qualities, you might make a good manager. However, you need just more than these two qualities to be a good manager. There are a number of factors that play into whether or not you would make a good manager. The good news is that you don’t have to rely solely on natural, inborn traits. It is possible to develop the qualities good managers possess. You can complete a management program to learn some of the necessary characteristics, and you can also develop many desirable qualities on your own. As you prepare for a job in management, keep in mind these 25 qualities and characteristics of a good manager: Personal Characteristics There are items that can help you improve yourself, and enhance your interactions with others. Desirable personal characteristics make a manager someone that others can look up to, and feel comfortable following: Self-Motivation: An effective manager can’t motivate others if he or she can’t self-motivate. Self-motivation, the ability to get yourself going, and take charge of what’s next for you, is a vital personal characteristic for a manager. You have to keep yourself going — and motivate those who work with you. Integrity: People trust a good manager because they know he or she has personal integrity. Workers need to know that you will fight for them, do what you say, and follow the rules...
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...Operations Management Paper An operations manager is someone who watches over the day to day process of a business and has a certain role in that business. In this paper I will define what the role of an operations manager would be in a company. I also want to talk about how the use of a project manager is useful in a business. I will also state some jobs that an OM should be doing in order to be successful. I also want to talk about how and what a manager is. They are first and foremost a leader. We will explore what a leader is and how they are good at their job and the tools that they need in order to be successful at their job. When we look at a business what do we see? We see roles that are clearly defined. So let’s look at job where we see those roles and how an OM would be someone who can manage these people. What is the main purpose of an operations manager? They are someone who enforces and upholds the management process and that consists of planning, organizing, staffing, leading, and controlling. (Heizer and Render. Pg 7). We will talk about this in further detail and I will explain how I do this in a company. The job of a manager is not just his duties and his roles within the company but it is his responsibility to be a good leader and there is a lot more to it than just giving orders and good leader is someone who inspires others to follow. What is a manager’s responsibility? Well they need to be able to accomplish certain tasks through their...
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...young adult manager In the Retail Industry Presented To: Mr. Perry Barton Principle of Management MGMT 1100 By: Hillary D. Wooden Date: October 8, 2012 In the retail industry there are many different managers with different personalities. When you think of managers in the retail industry, you picture an older adult that has worked with the company for 20-30 years. Companies now have seen that having older adults is more of a liability than an asset. Having older adults as managers can have some pros but sometimes there are cons. After talking to different managers within my company, I have came to the conclusion that many companies are looking into hiring younger adults to fill their manager positions and younger workers to fill associates positions. After doing my research and talking to different managers within my company I have come up with different pros and cons of being a young adult manager in the retail industry. Pros of being a young adult manager in the retail industry are having good planning, leading, human, and technical skills. Cons of being a young adult manager in the retail industry are being less organized, less controlling, non-conceptual, and sometimes lacking motivation to manage skills. In the following paper I will be discussing in more detail the reasons for these pros and cons. One of the first pros of being a young adult manager in the retail...
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...Abstract Being a good manager is more difficult now than it ever has been. The corporate environment has changed dramatically over the past decade. Companies are more global and the employee culture is more diverse than ever before. Organizational structures are less bureaucratic more collaborative (Brown, nd). Today’s companies are full of technological distractions that would have been unimaginable to the 20th-century. The goal of a good manager is to achieve excellent results through planning, organizing, leading, and controlling (Jones and George, 2011). Managers are key elements as they are the ones who handle the most difficult company resource; people. An effective manager needs three kinds of skills, conceptual, human, and technical to help the organization perform more efficiently and effectively. All three skills can be learned by developing certain characteristics or personal traits. Traits such as having a clear vision, learning to delegate work, opening communication, spending time in developing skills, providing continuous feedback, rewarding employees, enjoying what you do, educating more, solid organizational skills, employing excellent ethics behavior, and being a great mentor and motivator. Along personal traits a manager needs to understand environmental factors that strongly influence modern organizations that are important to the company’s success. Parallel to these traits and environmental forces management’s approach has changed. Managers started with...
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...The Importance of Values in Retail Management Gen 200 The Importance of Values in Retail Management Retail is a thriving business in the world today. The retail industry, like any business, has employees from various cultures and backgrounds. Retail also deals with customers and vendors from several different backgrounds. To be a manager in retail someone must not only have business knowledge, but also have good values. Managers should have values such as integrity, leadership, professionalism, teamwork, and decisiveness. Having these values will make any manager successful. Integrity is an important value to being a good manager. “Integrity-following the spirit as well as the letter of the law and avoiding schemes that take advantage of ‘ignorance or gullibility’ in others” (Post & Post, 2005, pp. 10). No one will want to work for a manager that does not have integrity. It is not only a value we want within ourselves, but what others look for in a good manager. In retail, managers handle confidential information and some deal with money on a daily basis. If managers lack this value they would be easily tempted to give the information to competitors or the temptation to take money. This could also affect the manager’s ability to be fair as their decisions might be based on favoritism or inappropriate factors. In history, even the perception of a lack of integrity has harmed leaders. In May 1972, President Richard Nixon’s popularity was 62%, but after his resignation...
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...1.0 Introduction To be a successful manager, you’ll have to master a number of skills. To get an entry-level position, you’ll have to be technically competent at the tasks you’re asked to perform. To advance, you’ll need to develop strong interpersonal and conceptual skills. The relative importance of different skills varies from job to job and organization to organization, but to some extent, you’ll need them all to forge a managerial career. Throughout your career, you’ll also be expected to communicate ideas clearly, use your time efficiently, and reach sound decisions. 1.1 Objectives Broad Objective: To identify the managerial skills necessary to be a successful manager. Specific Objectives: To learn about Technical Skills of a manager. To learn about Interpersonal Skills. To learn about Conceptual Skills. To learn about Diagnostic Skills. To learn about Communication Skills. 1.2 Scope This report highlighted different managerial Skills. I have included the important terms and conditions of Managerial Skills. I have tried to understand the implications of the Managerial skills necessary to be a successful manager. 8 1.3 Methodology The study is based on both secondary and primary sources. Most of the information used in this report is from secondary sources. The secondary sources which have been reviewed are: books, journals, reports, and data from various official and unofficial sources...
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...Characteristics of a good manager There are many qualities and skills we can associate with being a good manager, many involve how you portray yourself to your workforce or how you interact with them. But how do we define who or what a good manager is, are there predetermined qualities that apply in all cases, or does It depend on the context in which the manager is working? One key area in the functioning and success of any business is teamwork, a business will not thrive if there are very evident divisions between hierarchical levels and also fractions between employees of the same level. A ‘good’ manager should be able to build up a relationship with his or her workforce and instil a sense of community and joint responsibility. If a manger can achieve this then everyone will be pulling in the same direction and striving towards the same set of goals, this should increase efficiency or raise output levels. [Tom Hopkins, 1996, http://www.selfgrowth.com/articles/Hopkins11.html] A manager may create a sense of teamwork by setting achievable goals and targets to work towards for his or her team. As a manager you will have an overall target of say £500,000 extra revenue this year. To achieve a target a manager must delegate responsibilities to each member of his or her workforce. For instance each salesperson may be set monthly sales targets, which if achieved will in turn help to achieve the companies overall goals for an operating period. For these individual targets...
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...or a manager? Is there a difference between the two? Can people be trained to become leaders or a managers? Just like many other questions that might be asked in business; these questions have no one, definite answer. Let's begin first by acknowledging the definitions of the two root words; the word manage means to handle, where as the word lead means to go. Similarly as the two words have different definitions, they also have different purposes. To help individuals increase their potentials in business, an internationally recognized motivational speaker by the name of Marc Sanborn has developed certain "theories" that, much like in science or art, prove some things to be more true than others by providing supporting facts to prove the validity of certain ways of thinking. Many of Marc's theories validate the fact that in general, good managers tend to be good leaders, but good leaders are not always good managers. It is said, Any company that cannot imagine the future won't be around to enjoy it. Therefore before any manager or leader can affect changes in their business they have to do what Marc describes as visioning; they must mentally "look" into what they want to see as the potential outcome of any given situation. Managers are concerned with the problem at hand; they focus on what has to be done. Leaders on the other hand, notice what has to be done, but spend their time figuring out how to get it done. Marc states "managers vision the destination, leaders vision how to get...
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...Characteristic of a Good Manager versus a Bad Manager Managers dance on a fault line, they either have the behavior to influence workers to do what they otherwise may not be willing to do, and without creating a stressful situation, or they do not, and the cost will escalate and ripple for a long time. Good managers are essential to any successful organization. Some people are destined to become a good manager while others are not. The issue is that they have not developed the necessary skills and behaviors because they have not had any formal management training. Too often people are promoted into management positions but are not given the right support and development to fulfill their role adequately. A good manager has organizational skills, people management skills, and is professional, a bad manager struggles with these skills. The ability to be a good manager depends on superior organizational skills. To manage other people, you must know how to set priorities and allocate them according to each individual’s skills and abilities. A well organized manager can perform easily while showing confidence and control in the organization, and creating a productive environment for all workers. The organizational skills of a manager are also geared toward specific tasks, such as setting project deadlines and conducting performance evaluations, all of which contributes to a more efficient work system. Planning skills are needed for a manager to be successful. Coordinating...
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...Ch. 7 and 8 I want to be a hotel manager. So I use Google search engine to learn how information technology is used in hotel manager. First I just open Google web side, and then I type in hotel manager in the search bar. I can saw many web sides appear. I got some the information and the information you found about information technology in hotel manager. A hotel manager is responsible for the day-to-day management of a hotel and its staff. Hotel managers are generally exposed to long shifts that include late hours, weekends, and holidays due to the 24 hour operation of a hotel, with high levels of interaction with guests, employees, investors, and other managers. Hotel manager not only manage internal personnel work but also while taking a strategic overview and planning ahead to maximize profits. I found a blog is the problem with general managers in hotels, written by Patrick Landman. This blog is about hotel manager. This blog is including The GM problem, Core skills/general skills and wider vision. I think this blog help me a lot about hotel manager. In the GM problems, they found many hotels being managed by former food and beverage or front desk managers with little experience in finance or business strategy. If you want to become a good hotel manager need good management skills, the good management skills from your management experience. So a good hotel manager need at least ten years or twenty years of management experience. About Core skills/general skills, they see...
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... The functions of management are important are important because proper management prevents un-organization and good training to develop the employees to one day become good managers. For example, good management will assist an employee with questions he or she may have on a specific job function. In this paper, I will discuss planning, leading, organizing and controlling function of a business and how each one of these functions have effect an organization that I have worked for. I will begin by discussing the planning functions of the business. Planning The definition of planning is a “method of doing, proceeding or acting developed in advance to be successful” (2010).The planning will display the objectives of the job. The positive side of planning will reveal the required work information from the hidden work. When work is not effectively communicated, too an employee, he or she may create work, or do no work at all. In the medical field planning is a key element in the success of the business without proper planning the manager or an employee is destines to fail. The plan will describe the how the job is done and the time the job should be done in. For example, in the medical field there is a planning meeting to make sure all employees are properly trained on any new equipment or procedures. Without proper planning an employee, manager or patient may be hurt or killed. Many mistakes can and will be avoided with proper planning. For example, if there is...
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...functions. Managers perform certain functions while directing the activities of other people working in the organization. Henri Fayol a French industrialist proposed that all managers perform five management activities: plan, organize, command, coordinate, and control. Now they are evolved to four functions: 1. Planning Planning is a primary management function because it establishes the basis for all other things managers do as they lead, organize and control. Planning includes * defining goals * establishing strategy, and * developing plans to integrate and coordinate the required activities 2. Organizing Organizing is the management function that creates the organization’s structure. This process involves making decisions about * how specialized jobs should be, * the rules to guide employees’ behaviours, and * at what level decisions are to be made 3. Leading According to this management function it’s part of a manager’s job to direct and coordinate the work activities of people. Leading includes * motivating employees * directing the activities of others, * selecting the most effective communication channel and * resolving conflicts among members 4. Controlling This fourth and last management function involves monitoring activities * to ensure that they’re being accomplished as planned and * correcting any significant deviations Q2. Briefly list and describe the skills required by managers. According...
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