...During my undergraduate life, I worked at a hospital as an administrative assistant. Once ,I walked in on a co-worker, also a good friend of mine that i had worked with for two years, giving herself an insulin injection in one of the empty rooms. She stated that she started to feel hypoglycemic due to her diabetes and did it only because it was an emergency, and because she did not want to waste her own insulin from home when she could just get it for free there. She begged me not to say anything to anyone, and promised it was only a one-time thing and it would never happen again. I trusted her and decided not to tell anyone about what just happened. Then a month later I saw her using the blood glucose monitor, used only for the patients, on herself to test her own blood sugar. Then i saw her steal one of the insulin syringes, draw up the insulin from the refrigerator in the medication room, and put the syringe into her pocket without double checking the dosage with another nurse. Moments later i saw her go into the bathroom. Remembering the incident that happened a month before, i go into the bathroom shortly after she comes out, and find the empty insulin syringe in the trashcan. Role of LVN I asked myself what to do when with this situation as an employee and as a friend? I was involved in making the decision on whether or not to report your co-workers actions, being I was the only on who witnessed the event. We all know that employee theft affects the company’s...
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... 4.11 Reference 4.12 Date of publish 4. Work routines that drains you 5.13 Summary 5.14 Moral value 5.15 Reference 5.16 Date of publish 5. Dealing with under qualified co-worker 6.17 Summary 6.18 Moral value 6.19 Reference 6.20 Date of publish 6. Employee Theft 7.21 Summary 7.22 Moral value 7.23 Reference 7.24 Date of publish 7. No one appreciates your hard work 8.25 Summary 8.26 Moral value 8.27 Reference 8.28 Date of publish 8. Is someone stealing your idea at work? 9.29 Summary 9.30 Moral value 9.31 Reference 9.32 Date of publish 9. What’s the deal with after hour meeting? 10.33 Summary 10.34 Moral value 10.35 Reference 10.36 Date of publish 10. Why are your co-worker so annoying? 11.37 Summary 11.38 Moral value 11.39 Reference 11.40 Date of publish 1. Seniority: A Blessing or a Curse? Seniority is the magical title that everyone in every job wishes to have at some point. Why? Simply to treat the new workers like you were treated when you first started in your career. We've all had that one boss or older worker who thinks he deserves to run the place and put all his work on you simply because they had it done to them, causing one and all to utter those words of old, 'I hate my job.' There are times in all jobs and employment...
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...easier for our customers to buy at IKEA. Home is the most important place in the world and we want to stimulate people’s interest and knowledge in home furnishing. Continued growth During the year we have been fortunate to continue to grow. Our total sales increased by 6.9% and our existing stores grew with 2.7%. We have gained market share in more or less all markets. Despite price increases for many raw materials, we have lowered prices to our customers with 2.6%, while the quality of our products has improved. This is due to lower costs through our complete value chain, inside IKEA and with our suppliers. The cost savings we make, we pass on to our customers – thereby strengthening IKEA’s competitiveness. A good result – investing in the future We reached a good financial result for FY11. A result that gives us resources to continue to invest in the future. During the year, we opened 7 new stores and relocated 2 old stores in existing markets. We made big investments in many of our existing stores to show our range in the best possible way, to...
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... Sharon Betts Communication between co-workers and managers can strength workplace relationships and can lead to job satisfaction. I am a nursing assistant and communication between co-workers and managers plays a big part in how our day goes. Without good communication it can cause a lot of mistakes, poor working conditions and a lot of frustration between workers and managers. At my work I work with all women and that can create a lot of problems sometimes. One reason why communication gets interrupted is because someone has stepped over the boundaries. When one of us girls goes over to another hall and tries to tell them girls how to do their job that is stepping over the boundaries. In order to develop trust between co-workers and managers you must have good communication. By creating trustful relationships this will increase the chances of co-workers and managers to work more efficiently. Respecting each other will help improve communication. I am the type of person who will learn from others and the only way to do that is communicate and listen to what is being said. If I find a job that I really like I want to be able to learn as much as I can and the only way to do that is communicating with my co-workers and managers. A relationship with co-workers is another issue for me. The way we work and deal with one another reflects our people skills. When you have one co-worker who is behind on their work I would help them out and hopefully they...
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...Different Styles and Communication in the Workplace Mary Ward Organizational Communications Professor Frank Prihoda As people grow up and enter the work environment they come to realize the many cultures and style amongst their co-workers. We first need to understand the concept of communication style and its effects on interpersonal relations. Once we understand the concept than we can realize the benefits that we can derive from understanding of communication styles. We can define communication styles by the way people received impressions on how we present ourselves to them and our actions toward them. The person that we are communicating to doesn’t know what are inter most thoughts or feelings, so they have to judge us by our appearance and how we present ourselves. “Each person has a unique communication style. By getting to know your style, you can achieve greater self-awareness and learn how to develop more effective interpersonal relations with coworkers. Accurate self-knowledge is truly the starting point for effectiveness at work. It is also essential for managing the three key relationships: relationships with self, with another person, and with members of a group. If your career objective is to become a supervisor or manager, you will benefit by being more aware of your employees’ communication styles. Job satisfaction and productivity increase when employees feel that their leaders understand their personal needs and take these into consideration.” (Gates...
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...Business communication needs to become interpersonal again. No matter how we believe our human forms came into existence, we were built to need personal contact and function best with face-to-face communication. As children, we desired comfort from touch, a hug from our mothers. As teenagers, we held hands with our boyfriend or girlfriend. As adults in the workforce, we still need to feel that connection and comfort with our families and the people we work with. As Susan RoAne (2008), owner of a speaking, consulting, and coaching business, discusses one way we feel this connection is through getting to know and building trust by communicating in-person. Through this interpersonal interaction, we not only feel more comfortable around the people we collaborate with, but can better share thoughts and understand what those people are saying verbally and on paper (p. 60). Do you trust someone you have never met in person? Most people say no, because there is no connection with you and the person until you meet. It is important for employees to feel a connection in their job and feel what they do matters to the business and fellow co-workers. Employees feel a connection when participating in regular face-to-face interactions with co-workers. Connections are important in business because as David Ryback (2010), an internationally acclaimed speaker and consultant, states: “Business cannot exist in the absence of people relationships, the stronger the relationships, the more potential...
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...company, especially for the industries that require a large quantity of labors like textile industry as well as bags and shoes industry. Based on statistical data from Ho Chi Minh City Institute for Development Studies, textile industry of Vietnam has more than 2 million workers, accounting for 24% industrial labor. In dealing with a large workforce like this, a strategic plan of human resource management is very important for enterprises to keep everything go smoothly, increase productivity and earn profit. One of the key defining good human resource management is whether the company can make its staffs feel satisfied with their job or not. The data from some previous researches have shown that job dissatisfaction is increasing in the work force. Due to the research done by CareerBuilder, more employees are feeling disappointed, and this number has risen by 20% in the last 2 years. The result of this problem is the rate of people quitting from their job is high, leading to the shortage of experienced employees for middle and high manager positions or having ability to work with high technology. However, many companies still do not have an appropriate strategic plan to raise the job satisfaction of the workers to solve the problem, which is one of the factors that hinder the...
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...world biggest casino and resort through out the US. They treated their employee is very valuable because they believe that Employee is the key role of the success for the company. It is very important that they take good care of each of them. Because of the company is one of the biggest casino and resort from all around the US, As Harrah’s Employees, you will be able to you grow and build a career in this company. (caesars entertainment, 2014) Employee can transfer to another property or looking for the new department. This is a great opportunity for them to be able to try something new and be able to find the challenge throughout the Organization. Regarding the statement that mention on the discussion above. As an internship student, I will be able to do some important key role for the company as a supervisor and employee. Because of the big organization , The company give me lots of opportunity to be able to train in different departments such as Human Resources, Food and Beverages, Risk management, Retails, Front Office. When you work with the big organization, you have to face with difficult co-workers and employee. It happens everywhere in the work place environment. As a role of a supervisor, dealing with employees issues is challenging. It is very important how to treat every employee equally. I have a chance to face a problem as a supervisor and as employee. Working in different departments has different issues. However, the most issues that have face is the schedule...
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...Married c) Divorced d) Separated 4. For how long you are working in this company? a) 0 – 6 months b) 6 months – 1 year c) 1- 2 years d) 2 years & above 5. Whether you are aware of your leave policy? a) Yes b) No 6. For how many days you are taking leave in a month? a) 0 – 1 day b) 1 – 3 days c) 5 days & above d) None 7. What is the main reason for your absenteeism? a) Family problem b) Transportation c) Leave policy 8. What is the nature of your work? a) Hard b) Moderate c) Better d) None 9. Are you assigned with overtime in your work? a) Always b) Often c) Sometimes d) Never 10. How do you find the level of communication? a) Good b) Adequate c) Moderate d) Poor 11. What kind of transport facility is provided to you? a) Bus b) Van c) None 12. What kind of conflicts you are facing with your co-worker? a) Friendly b) Enemy c) Employee relation d) None of the above 13. How do you feel regarding the working environment? a) Good b) Fair c) Poor d) Very poor 14. What is your opinion regarding the pay scale? a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly dissatisfied 15. What are all the motivating factors providing by the company? a) Incentives b) Training c) Recognition d) None 16. What is your opinion regarding the performance appraisal of the company? a) Very good b) Good c) Fair d) Poor e) Very poor 17. What is your opinion regarding the working condition? a) Very good b) Good c) Fair d) Poor e) Very poor 18. Whether...
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...Summary Rachel’s function as a project manager revolve around interacting with co-workers, communication with customers, processing paper work, attending meetings, politicking with co-workers, handling disturbances, coordinating activities with internal departments, disseminating information, authorizing and making plans. Analyzing the functions, it can be easily inferred that Rachel’s get her job done by approving express delivery if requires. To some extent to keep the project scope as promised, she had a heated conversation with marketing manager. So, she needs good human skills to work with, communicate, motivate and interact to be a successful team manager. How effectively do you think Rachel spent her day? As a project manager of a large information system project Rachel usually has an early morning. Her day starts in the office by socializing with other colleagues. After settling down she generally checks her voice mail and messages to keep herself updated. She has a planned way of her work and keeps a routine schedule. After the office finds its pace she spends 25 min for review project reports and prepares herself for weekly meetings. And later spend more 20 min with her manager discussing project issues. Then she usually attends project review meetings for 45 min. During her working time she not only does her own work but also spends about 10 min for socializing and exchange personal news. Following up the project review meeting she interacts with the mangers...
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...directly affect job performance and organizational commitment * If employees are very satisfied with their jobs and experience positive emotions while working, they may perform their jobs better and choose to remain with the company for a longer time * Job satisfaction- how a person feels about their job, and what they think about it * Employees with high job satisfaction -> positive feelings * Corporate culture, opportunity to use skills, opportunity to learn and ability to be creative are reasons for job satisfaction Why are some employees more satisfied than others? * Employees are satisfied with their job based on things they value * Values- things that people want to seek * Values are important because they explain how satisfied or dissatisfied someone is with their job * Value-percept theory- A theory that argues that job satisfaction depends on whether the employee perceived that his or her job supplies those things that he or she values * Dissatisfaction=(Vwant- Vhave) * (Vimportance) * Vwant- reflects how much of a value an employee wants * Vhave – indicates how much of that value the job supplies * Vimportance- reflects how important the value is to the employee * Since the difference of want and have get multiplied, the discrepancies get magnified for important values and minimized for trivial values * Since a job is a collection of tasks, relationships and rewards. Employees...
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...that will not go through ups and downs. It is almost like a rite of passage, it’s something that we must all go through in order to grow. We do not grow without change. We don’t change without growth. Therefore anyone willing to be in a relationship with a co-worker should realize the risk. Although, I understand that the risk is the pleasurable part of an office affair or any affair for that matter. When it good it is good, but when it bad it can turn someone’s life into shambles. It does not always end ghastly, because some people are together and later marriedbecause they met at work. A recent survey found that 43% of U.S. workers admit to having dated a co-worker, and many of those relationships lead to marriage (Selvin, 2007, p.1).” Usually one of the spouses quit because some companies do not allow employee relationship of that statue to continue. One could just imagine how dramatic that could be as a third party witnessing a husband and wife argue at work. That could pose a dangerous threat for the couple and innocent bystanders. The consensual relationship agreements (CRA) would definitely curve the appetites for many who plan to enter into an intimate relationship with a co- worker to remember and respect the contract. The downside would be the fact that what you are doing is documented and most will not...
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...cannot accurately describe my emotional state to other people. 3. I am highly aware of changes in my mood. 4. In emotional situations, I notice changes in y body. 5. I can tell when I start to feel frustrated or angry. 6. Other people notice changes in my mood before I do. 7. I pay little attention to my internal states (thoughts and feelings). 8. I am in touch with my feelings. 9. I am surprised by the emotional reactions that I have. 10. I find it difficult to put my feelings into words. Scoring: Add together your numerical responses for points 1,3,4,5 and 8. Then from that sum subtract your numerical responses for points 2,6,7,9 and 10. The resulting value will be a score between -20 and +20. Excellent = 15 and above Good = 10 to 14 Average = 1to 9 Room for improvement = zero and below TEST 2 Recognizing emotions in others Self-report test 1. I recognize when someone else is becoming angry. 2. I recognize when a co-worker is sad or depressed. 3. I have no clue as to what other people are feeling. 4. I misread what is happening in emotional situations. 5. I pay a lot of attention to other people’s emotional states. 6. I am skilled at recognizing other people’s emotions. 2 7. When a friend is feeling lots of stress, I am slow to notice. 8. Other people’s emotions are difficult to recognize. 9. When I am part of a group of people, I am sensitive to the emotional ...
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...cannot accurately describe my emotional state to other people. 3. I am highly aware of changes in my mood. 4. In emotional situations, I notice changes in y body. 5. I can tell when I start to feel frustrated or angry. 6. Other people notice changes in my mood before I do. 7. I pay little attention to my internal states (thoughts and feelings). 8. I am in touch with my feelings. 9. I am surprised by the emotional reactions that I have. 10. I find it difficult to put my feelings into words. Scoring: Add together your numerical responses for points 1,3,4,5 and 8. Then from that sum subtract your numerical responses for points 2,6,7,9 and 10. The resulting value will be a score between -20 and +20. Excellent = 15 and above Good = 10 to 14 Average = 1to 9 Room for improvement = zero and below TEST 2 Recognizing emotions in others Self-report test 1. I recognize when someone else is becoming angry. 2. I recognize when a co-worker is sad or depressed. 3. I have no clue as to what other people are feeling. 4. I misread what is happening in emotional situations. 5. I pay a lot of attention to other people’s emotional states. 6. I am skilled at recognizing other people’s emotions. 2 7. When a friend is feeling lots of stress, I am slow to notice. 8. Other people’s emotions are difficult to recognize. 9. When I am part of a group of people, I am sensitive to the emotional ...
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...Individuals must remember that effective communication is very important when working in a health care organization especially when it concerns the patient’s care. A good example of this organization would be Magnolia Place Health Care. Patient care are faced with many problems because of the lack of communication, difference in culture, the different genders and the lack to communicate properly with the patients that are being serviced. When this problem occurs, it might even affect the way in which many employees are doing their job in their organization. Magnolia Place Health Care deals with many challenges when it comes to communication; and I will be discussing some of them by explaining how their families, caregivers, managers and co-workers influence the different genders and the different cultures. The Different Genders in females: The Magnolia Place healthcare organization hires both female and males, because their main concern is taking care of their patients and while doing so they will face many problems with communication. Some female employees have a better relationship with their patients, families, managers, and other co-workers because of their communication skills in the Magnolia Place healthcare organization. The majority of females sometimes seem to be more nonverbally expressive, they seem to talk more, they also seem to engage in partnership-building behaviors, and they tell their patients and families more of their personal business than men do (Axia2007)...
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