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How Mercedes-Benz turned research into reality
By Mustafa Bayülgen | Supply Chain Quarterly| Quarter 2 2012 issue
By adopting proven practices from the supply chain literature, a Mercedes-Benz bus factory in Turkey avoided “reinventing the supply chain wheel” while making big gains in production and efficiency.
As the year 2008 came to a close, the global economy was struggling. Even so, we at the Mercedes-Benz bus plant where I work in Hosdere, near Istanbul, Turkey, were determined that we would not simply weather the economic downturn but would also increase production capacity by 30 percent. We knew it would be a huge challenge because of economic conditions and the increasingly complex nature of supply chains. Nevertheless, we went ahead with the project, which ultimately proved successful.
Thanks to the efforts of a logistics task-force team that Mercedes-Benz Türk A.Ş. (MBT) formed to tackle that challenge, the plant was able to meet its goal. The team achieved success by aligning all logistics operations with production operations through a project called “Hosdere 2010—New Logistics Concept.” This project applied a concept that can best be described as “evidence-based supply chain practice” (EBSCP).
Simply put, EBSCP is the incorporation of proven practical or research findings into daily supply chain management practices. It involves taking what has already been discovered—examining best-practice examples and current research—and then implementing it and enhancing it in actual practice. This concept facilitates both everyday operational decisions and long-term strategic plans.
By drawing on established knowledge, EBSCP lets supply chain managers succeed in today’s challenging business environment, and it prevents mistakes stemming from inexperience or individual preferences. Critical to its success is employing people with appropriate skills and

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