...in the facets of quality. At the rate that technology is spreading, teachers and professors will soon be replaced with computers and online learning tools. While there may be advantages to such an approach, the disadvantages far outweigh them. I am going to discuss the potential negatives of implementing such large amounts of technology in the educational classrooms of today. An obvious place to start would be on technology itself. Has technology actually positively affected people today, or has the overwhelming amount of information available at a fingertip caused us to rely on it so heavily that we have lost our desire to learn? One problem with technology is that intrigues our minds so well that we don’t want to do anything else. For instance, if a child is playing the newest video game and his mother asks him to stop for a second and take the trash out, he will instantly become furious (Martin). It is not reasonable that such an easy and simple task would create such a feeling of exasperation, so we can only point a finger at the new factor, which is technology. Patience seems to be a lost virtue among young people today, mainly because they are used to receiving what they want instantly. Whenever you click on a web page and it takes more than a couple seconds to load, people become livid that it isn’t showing up instantly. No matter how incredible it is that this computer is sending a signal to a satellite in space, and then sending the signal back to your computer...
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...fluent in English is important, considering it is the universal language of business communication. For those looking to improve their skills, here are a few tips. 1: Listen 2: Read 3: Improve Your vocabulary 4: Prepare for small talk 5: Make mistakes 1: Listen Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others. We listen to obtain information. We listen to understand. We listen for enjoyment. We listen to learn. Given all this listening we do, you would think we'd be good at it! In fact most of us are not. Depending on the study being quoted, we remember between 25% and 50% of what we hear. That means that when you talk to your boss, colleagues, customers or spouse for 10 minutes, they pay attention to less than half of the conversation. This is dismal! Turn it around and it reveals that when you are receiving directions or being presented with information, you aren't hearing the whole message either. You hope the important parts are captured in your 25-50%, but what if they're not? Clearly, listening is a skill that we can all benefit from improving. By becoming a better listener, you will improve your productivity, as well as your ability to influence, persuade and negotiate. What's more, you'll avoid conflict and misunderstandings. All of these are necessary for workplace success! The way to become a better listener is...
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...Tammy Evans Colquitt August 1, 2014 Having effective communication skills is imperious for your success. Positive communication will certainly increase the opportunities you find in your career and business. Having good communication skills will enable you to get ahead in certain areas where others who are less assertive may not succeed. It is many reasons to keep your eyes on while practicing the fine art of communication, but let talking about just three (3) reasons why we perceived the communication to be effective and their impact to the business are: body language, communication regularity and practicing effective communication skills. Firstly, do not shy away from the person with whom you are speaking. Be sure to maintain a relaxed, but not slouching posture, regardless whether you are the one speaking or listening. Other things that ensure your body is communicating your attentiveness to the conversation can include: * Making eye contact. * Nodding occasionally to acknowledge a strong point in the conversation. * Standing with hands clasped in front of you, never crossing your arms. * Not displaying nervous ticks such as wringing hands, picking at your nails, or anything that the person communicating with you will view as a distraction from their conversation. Secondly, perhaps your weakness is in the quality or quantity with which you communicate to your employees. Communication seems to have dwindled to superficial small talk. Great communicators...
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...I can still perfectly recall George Jetson been yelled by his boss Cosmo G. Spacely using video calling at the cartoon “The Jetson’s.” Ever since I watched this cartoon I was being enchanted by the idea of face-to-face conversations that challenge the barrier of been in different places. Other cartoons such as Dexter’s Laboratory or Superfriends reinforced the same idea -- In the future the traditional concept of phone conversation would not be confined to mere audio, but to vivid interactions with our counterpart. The future is already with us, and it has made cartoons’ technologies a reality. “being yelled at by his boss, Cosmo…” “on the cartoon, …” Watch verb tenses “Ever since…I have been enchanted” (present perfect) “of being in different” (a gerund often follows a preposition) “the cartoons’” Good transition, but break to another paragraph. Although the introduction of webcam in mobile devices does not solve every communication problem, mobile video calling has revolutionized the way we communicate in this new technology era. It is a fact that we do not “need” to communicate with video; however, it does sometimes add another useful and pleasant dimension by providing a much richer experience than a phone conversation. A video calling allows the users to perceive instant face expressions that can be understood as emotions. This is a great help at the time to adopt our voice tone and way of speaking since now we know how is our counterpart reacting. In doing so...
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...WHAT’S ON YOUR MIND? MAXIMS IN TEXT MESSAGE CONVERSATIONS An Undergraduate Thesis Proposal Presented to the Faculty of St. Mary’s College of Bansalan, Inc., Bansalan, Davao del Sur In Partial Fulfillment Of the Requirements for the Degree of Bachelor in Secondary Education Major in English Merry Grace O. Bajo Maristelle R. Agcaoili Kimberly Villarin Ernyl Ver Egod CHAPTER 1 THE PROBLEM AND ITS SETTING Introduction Grice's theory of conversational implicatures is considered as one of the basic and most interesting theories in the history of pragmatics (Levinson, 1983). It sets forward the mechanism that language users should follow in order to understand each other in so many instances when meanings and intentions are not explicitly conveyed (Terkourafi, 2007). Grice’s theory of Conversational Implicatures revolves around the maxims of quantity, quality, relation and manner and how they are violated or flouted. Paul Grice came up with these not as a set of prescriptive rules that people should follow in conversation, but as a means of describing and analyzing the way people convey meanings in real life interactions. The maxim of quantity refers to how much information is necessary in a particular conversation. In observance of this maxim according to Grice, “one should make his or her contribution as informative as required” and “one should not make his or her contribution more informative than is required” in a conversation. The maxim of quality on the other hand, pertains...
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...P1 In this essay I will be explaining the role of effective communication and interpersonal interactions in a health and social care. I will be using examples such as formal and informal communication as well as language, culture, proximity and the role of verbal and non-verbal communication. Communication can be defined as the imparting or exchanging of information by speaking, writing, or using some other medium (www.oxforddictionaries.com/definition/english /communication). An example of communications in a health and social care setting would be in a hospital if a patient was in need of something they would have to communicate through talking in other to have the health care professional help them what they are in need of. Similar to that is interpersonal interaction which can be defined the techniques people use in order to communicate and maintain effective relationships or communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication.( www.skillsyouneed.com/ips/ interpersonal-communication.html) An example would be a doctor working in a hospital is likely to interact with work colleagues, patients and other people during the course of the day. In other for communication to be effective a person must put to use their interpersonal skills. These interpersonal skills includes being a good listener and listening to the person speaking and well as responding to show them...
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...Running head: DIAMOND PERSONALITY Diamond Personality 11/09/11 Belinda There are a few principles for positive interpersonal communication that I see as very important. There is a sense of the richness of communication on a face to face level, is much more effective and personal. You experience the conversation on a higher level. You are physically seeing the facial expressions, body language, and movements of the person in which you are sharing this conversation with. In my culture, we kiss and hug each other at each visit. This means a lot in my culture, it makes your conversation much more meaningful. In relationships you allow yourself to advance to a much more intimate and personal level when you spend time together, in person. I believe that at work we create a option to work closer as a team by meeting in person, rather than through email or video conferencing. When we talk about interpersonal communication, there is a certain process that is followed. According to (Reference.com) “The basic process of communication begins when a fact is observed or an idea formulated by one person. That person (the sender) decides to translate the observation into a message, and then transmits the message through some communication medium to another person (the receiver). The receiver then must interpret the message and provide feedback to the sender indicating that the message has been understood and appropriate action taken.” So, in more simple terms, the sender...
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...Best Practices Manual for Supervisors Student SUPERVISION AND LEADERSHIP George Reinoehl July 19, 2008 Contents INTRODUCTION ....................................................................................................3 PART ONE: COMMUNICATION SKILLS ..............................................................5 PART TWO: ORIENTATION AND TRAINING .......................................................7 PART THREE: PRODUCTIVITY ............................................................................10 PART FOUR: PERFORMANCE APPRAISALS .....................................................12 PART FIVE: RESOLVING CONFLICTS .................................................................14 PART FOUR: EMPLOYEE RELATIONS ................................................................16 PART FOUR: REFERENCES .................................................................................18 Introduction “Best Practices” is a term that has spawned in the business world in past recent years that explains what the best processes are and why these processes should be adhered too. Best Practice is defined as “a technique or methodology that, through experience and research, has been proven to reliably lead to a desired result.” (Whatis.com, 2008) Within management best practices, there are five important components: Skills, Processes, Solutions, Resources, and Improvement. Dissemination is what allows best practice programs to impact an organization...
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...be in communication, joint, connect”(p. 152). Now that we know what communication means let’s move forward with speaking upon the elements of effective communication and how it works? Effective communication incorporates the basic elements of communication because in order to have effective communication you need the basic elements of communication which consists of five elements the sender who plays the role in initiating the communication. The recipient may be an individual or a group of people. The receiver may also communicate verbally or nonverbally with the sender by using the elements of effective communication such as active listening skills, body language, and facial expressions to demonstrate that you are engaged within the conversation and that you comprehend the message of which the sender is transmitting to you. Which leads me to my next point the message itself; this is the most crucial element of effective communication because this is where the recipient identifies the message and tries not to leave room for anything to be misconstrued. For this reason the sender must not only arrange the message thoroughly, but also assess the way the message may be interpreted by the receiver. Furthermore, you have channeling and feedback channeling is where the message is transmitted from one point to another through a channel of communication such as through spoken words for instance, television or written like in an email or a book....
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...Content Intoduction 3 Why do customers complain? 3 Complaints are a goldmine of information 6 Why is Complaints Handling Important? 7 Intoduction A consumer complaint or customer complaint is “an expression of dissatisfaction on a consumer’s behalf to a responsible party”. It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. In fact, some modern business consultants urge businesses to view customer complaints as a gift. Consumer complaints are usually informal complaints directly addressed to a company or public service provider, and most consumers manage to resolve problems with products and services in this way, but it sometimes requires persistence. If the grievance is not addressed in a way that satisfies the consumer, the consumer sometimes registers the complaint with a third party such as association of the rights of the consumers , a county government (if it has a “consumer protection” office) and etc. These and similar organizations in other countries accept for consumer complaints and assist people with customer service issues, as do government representatives like attorneys general. Consumers however rarely file complaints in the more formal legal sense, which consists of a formal legal process. Internet forums and the advent of social media have provided consumers with a new way to submit complaints. Consumer news and...
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...1. Explain if it matters that a parent literally had nothing to do with a biological child in order for the child to take advantage of the Family and Medical Leave Act (FMLA) to care for that parent. The employees can reasonably expect privacy in the workplace in places like restrooms, parking lots, lounges and in the kitchen area. But generally speaking it is really difficult these days to have complete privacy. 2- Explain whether the size of the business can have any effect on whether Tony is eligible for family leave under the FMLA. It makes a difference if employee is in an open area or in an enclosed office and courts have so held. See, for example, United States v. Lefkowitz, 464 F.Supp. 227 (C.D.Cal. 1979), aff'd, 618 F.2d 1313 (9th Cir. 1980) “Outside his or her own workspace, a corporate officer or employee has a reasonable expectation of privacy to challenge a search if he or she has a "possessory or proprietary interest" in the area searched and there is a connection between this area and his or her own workspace”. Both open area work spaces and enclosed private offices have their own benefits. Open space allows for better communication and exchange for information among co-workers. It is much easier to ask each other questions in an open environment. While on the other hand 90 percent of the participants reported that privacy is the number one benefit of a closed space environment. Employees feel more secure and reduced noise (O’Neill, 2008). After the introduction...
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...James Caruso Communication Strong and effective communication is essential to every organization, because it is how goals, directions and ideas are conveyed to others, so no matter how brilliant your idea may be, it is worthless unless you can share it with others. Communication is a two way process and each person or group plays a role in how the communication is being presented and how is being perceived or understood by another (Stennes, article n.d.). It is what keeps people engaged, focus and committed and it is also the reason why so many leaders are accused of being poor communicators, due to the lack of acknowledgment, reinforcement and condescending or diminishing approach to their employees. And in some instances the rule of thumb by many organizations is to focus more on what anyone is doing wrong often bring the morale down among working groups. One example that clearly reflects poor or lack of effective communication skills, is the case of James W. Caruso, owner of the MediaFirst PR-Atlanta, public relations firm. Mr. Caruso admits that he is not as reinforcing as he should be, but only because he is judging his employees by his own personal motivators. Employees performance depends highly on how recognition and rewards because is how they perceived how well they are doing their job and lack of recognition and reinforcement will only decrease effort and satisfaction on behalf of an employee because there is no value in...
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...with the Quality Model for achieving success in business. The term Kaizen has many different uses ranging from referring to a principle of personal conduct to a company wide strategy for achieving business success (Imai, 1986). In the United States, one of its most common uses is as the name of a lean enterprise tool for improving work processes. In this use, it refers to a systematic and specialized application of problem solving to uncover and extract waste from a work process. Kaizen as a company wide strategy for achieving business success is derived from the writings of W. Edwards Deming although the completeness of that connection seems to be unrecognized. It abstracts from Deming’s work the ideas that improvements must benefit customers; that they must occur every day, everywhere, and be implemented by everyone; that management must lead the implementation and that managers must be models and agents of its adoption; and that management and non-management employees must operate cooperatively. (Vitalo, R. 2013) The term “Kaizen” has two uses. One use refers to the principle of continuous improvement and describes a fundamental element in the Quality Model and in Lean thinking. The second use refers to methods that either suggest (e.g., Teian Kaizen) or generate and implement improvement ideas. Of the methods that both generate and make improvements, some methods are done by an individual, but most are done by teams; some are done day-to-day (e.g., Quality Circles)...
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...Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 8 pages and is made up of 7 Sections. Name: xyz Section 1 – Know the employment rights and responsibilities of the employee and employer 1. Identify four main points that would be included in a contract of employment. If possible, use an example contract to support your answer (feel free to obscure any confidential information). • All informations about employer ( the employers name or the organisation name with address ) • Contract Start Date of Employment • Employee’s Job Title with a full description • Hours of work 2a) List three key points of legislation that affect employers in a business environment. • Data protection • Health & Safety • Pay and pension 2b) List three key points of legislation that affect employees in a business environment. •...
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...is the way people express thoughts, and get work done. (Chapter 1, Page 4, Business Communication, Management, and Success) Informal listening, speaking, and working in groups are just as important as writing formal documents and giving formal oral presentations. As a newcomer in an organization, people need to listen to others both to find out what they are supposed to do and to learn about the values, and culture of the organization. Informal discussions on recent sports, daily headlines and about what is happening at work, connects you to the grapevine, which is an informal source of company information. You may be asked to speak to small groups, either inside or outside your organization. Networking with others in your office, and in town, and working with others in workgroups will be crucial to your success. These skills remain important as you climb the corporate ladder. Good managers interact with their employees. They listen to lunch room discussions, and engage in...
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