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Income Tax E-Filing – to What Extent Has It Been Accepted in Mauritius?

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Income Tax E-Filing – To what extent has it been accepted in Mauritius?

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Table of Contents

* Introduction

* Problem Statement

* Aims and Objectives

* Literature Review

* Research Methodology

* The Gantt Chart

* Budgeting

* References

Introduction

Information communication technology is being integrated to deliver better and convenient public services by the government in various ways under the e- governance program around the world. Filing income tax return online is one such ambitious initiative under e-governance. Tax e-filing has been adopted by many developed countries today where the public has to discharge their responsibility to the tax authorities.

In line with the Government’s Maurice Ile Durable strategy with the view of becoming an environment friendly organisation and for better tax administration and good governance practices, the Mauritius Revenue Authority (MRA) launched the Electronic Filing of Returns Facilities for individuals on 21st August 2009. The E Filing season 2014 has an innovative feature such that Electronic filing may now also take place via any electronic device (namely smartphones, tablets, iPhone, iPads, etc.) Furthermore, the MRA is also organising a Free Income Tax Assistance (FITA) campaign in Mauritius and Rodrigues. Taxpayers visiting the FITA centres will be able to file their returns electronically.

Problem Statement
With only 1,500 electronic returns in 2007 to 90% in 2013, Mauritian tax-payers seem to adopt E-Filing very well. However there are several questions that are still pending such as:
• Is E-filing user friendly? What are the difficulties that tax payers are having when using E-Filing?
• Is it efficient?
What is the age group who is using this

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