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Intro to Human Resources

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Topic 12
HR issues concerning job performance
A casino has made a weight rule for employees (all female) who serve drinks in the bar. The rule is that if the server gains 7% weight, she has 90 days in which to lose the weight or lose her job. The company has made arrangements with a weight loss organization in order to help those employees who are required to lose weight. The employee is to be on the weight loss program without pay from the casino. The pay for the servers is about $4.60/hour. The servers are required to wear clothing issued by the casino (black, low-cut dresses with short skirts). There have been complaints about this weight requirement. The company has responded by saying that these are not food service positions, but instead are “costume positions.” What are the HR issues here? If you were the HR professional advising the company, what would you suggest?

Although I personally do not agree with the fact that they have issued a requirement for their servers to meet weight requirements I do understand that “sex sells” and you can get better business from certain servers compared to others. But before the employees are even hired I would take the initiative to further my knowledge about the laws in that state and whether it is legal or not. If it turned out that it was legal I would have the employees be completely aware of the situation regarding their appearance and how to maintain it for their job requirements. However I feel as if because they are hiring people based on what they look like, it could lead to issues in the future. This is usually called discrimination and would lead to lawsuits normally.

Topic 13
Applying what you know about Compensation
You have just learned that your company can increase the total compensation and benefits expenditures for the coming year by 6%. Health insurance is part of the standard benefit package and insurance premiums are going up by 14%. The net effect of the amount that the company can pay and the cost of health insurance is that employees will feel that they are falling behind in total compensation. There is no hope for you to get any additional money for either direct pay (compensation) or benefits. What can you do to help head off a demoralizing situation with employees?

I would be honest with the employees and tell them what is going on and that there isn't much we can do about it at this time. I would also let them know that we appreciate everything that they do for the company and we are doing everything we can to prevent this from happening in the future. For the future the company can make a plan with a local clinic, or maybe even build an on-site clinic to help lower medical cost for employees. Also, the company can start up a wellness program with some type of reward for participating to help promote healthy living.

Topic 14
Psychic Pay
Demographers report that the oldest members of the Baby Boom generation (born 1946-1964) were age 65 in 2011, the age for “normal retirement.” At the same time, about two-thirds of Baby Boomers are delaying retirement in order to recover from the recession of 2007-2009. Still, there are 79 million Baby Boomers who will be leaving the workforce and there are 40 million workers to replace them. The simple math tells us that companies will need to compete for workers as much as they compete for customers.
Assuming that you will not have additional compensation or benefits to offer new workers, what are the non-financial “benefits” that you company can offer workers?

Here's my list of non-financial “benefits” that my company would offer to our workers: * Being treated with respect * Work/life balance * Type of work * Quality of co-workers
Quality of leadership

One of the benefits a company can offer is brand. If the company is known to be a good place to work, than an applicant will search this company out. Also, because the workforce is younger, the company should offer: * Childcare assistance or facilities * Lower insurance premiums for being a member of a health club. With the money saved on insurance premiums, the company can pay for gym memberships. * Use airline credit cards to get travel rewards from spending. The airline miles the employee earns remains the employees * To Purchase stock options * Promotion from within
Flexible work schedules

Topic 15
Applying what you know about Labor Relations
You work in the Employee Relations area of a Human Resources Department at the headquarters of a company that runs ice cream franchises. The franchise operators are owners of their franchises but must comply with company practices in running their operations. You recently received two complaint letters from newly-hired women employees at a small franchise in Tennessee. The letters indicate that the franchise operator, a 52-year-old male, had had the female employees sign an employment contract that included a statement to the effect that “…Wayne can spank me if I make a mistake.” Both females, aged 18, reported that they had been taken to the back room and spanked for incorrectly mixing a milk shake for customers. What do you do?

In regards to this situation, I would start by immediately contacting Wayne, the franchisee. I would ask him first if these incidents happened, and if so, how this falls in line with company practices. I would make sure that he knows this is in violation of company practice. He should first be issued a warning and have a visit from headquarters personnel. He should also be provided with management training. Everything should be done to reach out to both of the females who issued the complaints. They should know that the situation is being rectified. If possible, they may need to be transferred to a different franchise. Second, I would make sure that theses contracts are nullified. Third, if under the supervision of authorized personell, the situation does not improve, the franchisee should have his right revoked, pending his legal rights as a franchisee. In summary, the girls who were "victimized" should be ensured they have a comfortable working situation and the franchisee, Wayne, should put his practices in line with the company's or be dismissed.

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