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Job Specialisation

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Job design determines the future of the company. Nowadays companies use job specialisation as their common job design. Job specialisation is a job composed of a small part of larger task or process (Williams & McWilliams, 2010). However workers will quickly feel bored due to repetition of same specific task every working day. Application of Job Characteristic model (JCM) that consists of five core dimension can solve the boredom and low job satisfaction of workers. JCM is an approach to job redesign that seeks to formulate jobs in ways that motivate workers and lead to positive work outcomes (Williams & McWilliams, 2010). The purpose of this article is to study the advantages and disadvantages of companies inserting job specialisation into their job design and application of JCM to diminish boredom and low job satisfaction of workers that caused by specialised job. Job design is the number, kind and variety of tasks that individual workers perform in doing their jobs (Williams & McWilliams, 2010). Adoption of job specialisation is very common job design among companies. It is widely practiced by successful companies like MacDonald, Subway and BMW in their production of their goods and services. The characteristic of job specialisation are low variety, simple, high repetition and tasks that are easier to learn. Jobs are separated and breakdown into smaller parts to simplify it, make it easier and focus so that employees can master the specific task in the minimum consumption of time. There are advantages of using job specialisation as job design of company. Job specialisation could increase employee productivity under basic economic principles (Cosgel and Miceli, 1999). For example, Subway fast food restaurant have a systematic way to prepare food for customers by dividing into few segments that have workers in charge of it so that it is efficient and

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