...Kudler Human Resources The success of Kudler Fine Foods is in large part to not only the quality of their products but also the quality of their employees. As part of their Human Resource operations, Kudler follows a number of standardized practices outlined in this paper to maintain excellence in each of their three stores and headquarters operations. The three areas that will be examined in detail are Policies and Procedures, the Employee Handbook and Kudler’s Human Resources Information System. Kudler Human Resources Policies and Procedures Equal to the value that Kudler Fine Foods places on customer satisfaction is that of employee satisfaction. A review of the Policies and Procedures of Kudler Fine Foods provides ample evidence that employees at all levels of the Kudler organization are valued. The simple fact that all employees in each store share in the opportunity for increased compensation based on individual store performance alone shows that the Kudler approach to making happy customers is to serve with dedicated and motivated employees. Below are the areas of interest in the Kudler Human Resource Policies and Procedures documentation. All information is from the Kudler Fine Foods – Policies & Procedures documentation (Apollo Group, Inc., 2006 c). • Recruitment o Entry level positions are generally hired from outside of the existing employee pool. o Methods of Recruitment: In store and existing employees, employee...
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...Client Interaction Strategy Michelle Bennett LDR/535 May 10, 2013 Nicole Seldon Kudler Fine Foods Client Interaction Strategy Kathy Kudler founded Kudler in 1998. Kudler Fine Foods is a specialty food store located in San Diego, California. There are three retail locations and the headquarter administration location in San Diego. The three other locations are in La Jolla, Del Mar and Encitas California. The leadership team for Kudler Fine Foods has decided to implement a new Human Resources Information System (HRIS). This system will have an effect on not only the employees, the HR staff but the management team as well. The affected parties will be the HR staff to include the Director of Administration and Human Resources, as well as the HR Assistant and the Admin staff in HR. The store managers will be major players in the change to the new system and the employees will be the most important players in the change as they will be using this system on a daily basis. Since the organization is set up with each store having managers that run each department with the HR staff centrally located at the San Diego/administration store, it will become increasingly important for every manager to help their staff to understand and learn how to properly use the new system. The HR staff will need to learn the system first and help train the management staff so they can teach all of their staff as well. The best plan to roll out this system is three-fold. It would...
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...Critical Information Systems BSA/310 University of Phoenix Smith Systems Consulting Finance and Accounting Information Security systems The information security systems that have been put in place are all for the benefit of the company and its customers, to restrict the sharing of confidential information to those without clearance. Some of the features of this system are that the computer hardware is run off “In-House” dedicated servers and thin client desktops (for security purposes) and that there will be no file storage or file retention on those thin client desktops. Other policies that are in affect are those to help with practicing safe handling of sensitive information and the security of the area it is being accessed in. All of the applications and systems used are password protected to the maximum security standard recommended by the industry. All of the Finance and Accounting personnel have to undergo a comprehensive background check prior to their employment; this is to include such areas as education, prior employment, police records, credit records, and citizenship verification. Attendance logs are automated and maintained on each Finance and Accounting staff member and all other personnel that is authorized to access any part of the Finance and Accounting systems. For each employee and each workstation there are access and transaction logs that are kept and maintained. No employee of the Finance and Accounting department is permitted to work...
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...Executive Summary Kudler Fine Foods was first established in 1998 with an objective strongly focused on providing its clients the opportunity to buy fresh ingredients used to make delicious cuisines. Since then, Kathy Kudler (founder) has opened two more locations to satisfy her target market’s thirst for her product(s). Although this small business expansion has increased the customer base and or revenue pursued by its owner, the induction of additional services provided has also slightly altered the projected operations plan and or business plan. Kudler Fine Food’s mission states that it will “provide its customers with the finest selected foodstuffs, wines, and related needs in an unparalleled consumer environment“(Apollo Group, 2008). In order for Kudler to meet the needs of the consumer at all times, administration has proposed a review of the companies operations and or communication plan(s) be reviewed for contingency of any unforeseen threats to daily operations. Scope To assist the company in their daily functions, Kudler Fine Foods stores information used to determine market conditions, customer demographics, individual store sales, employee demographics, payroll, administrative functions, and other human resource related information. A post review of Kudler’s fixed operations reveals the company is currently unprepared for any and all potential threats that may halt daily operations for an over-extended period. Potential threats that Kudler may face are: breach and...
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...Project Management Project CMGT/410 Kudler Fine Food Implementation Project Introduction Kudler Fine Foods is a privately owned California-based gourmet food store founded in 1998 by Kathy Kudler. Kudler Fine Foods has three stores in La Jolla, Del Mar, and El Encinitas, California. KFF offers high-end products and markets them in upscale neighborhoods. KFF has expressed an interest in the development of an Enterprise Resource Planning (ERP) system to improve business administration and integrate stores and business systems. The desired results from a successful implementation of the ERP: devising more informed decision-making strategies, streamlining sales and business processes across the three stores and integration all functional business systems for effective business management. This document serves as a project plan to define necessary information and detail for the development and implementation of the Kudler Fine Foods ERP system in reference to Service Request SR-kf-004. Background and Statement of Need Kudler Fine Foods is a specialty food store that currently has three locations in the San Diego metropolitan area. The stores stock specialty foods that are both domestic and imported and are also perishable. The owner is in the process of opening two additional stores as well as developing a website that consumers would be able to make purchases and the stores would be able to track inventory and stock as well. In addition...
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