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TOWARDS A “LESS PAPER OFFICE” IN KUDHEIHA WORKERS UNION

Kenya Union of Domestic, Hotels, Educational Institutions, Hospitals and Allied (KUDHEIHA) Workers is a trade union among the many listed in Kenya that works for and champions the rights of workers in our country. Its headquarters are in Nairobi and has several branches spread all over the country. The structure of this union is such that, the Chairman, Secretary General and the Treasurer form the top management. The deputy secretary general and his assistants form the middle mangers. The branch managers form the line managers. The branch managers report directly to the Secretary General every now and then concerning their respective branches and all disputes reported are handled from the headquarter where the industrial relations officers take over.

In its endeavors, the union depends majorly on CBA agreements and the labour laws Act 2007. Numerous reports are written after every negotiation with employers and cases filed if there tends to be a disagreement. All these files of cases dating from the 1980s that have ever been handled by the union and reports are stored in file cabinets in a store room. File cabinets are like the junk drawer that hasn’t been cleaned out in years: a few frequently used things are in the right place, and they store some valuable stuff- if you can find them. The files are too many and some are old and in tatters but it’s said that the union cannot function without these files. The employees confess that its usually a hustle trying to locate a certain file since no proper records exist that pinpoints the locations of these files and it gets worse when an employee who is supposed to attend the industrial courts for a mention of a case he has been following falls ill; this is because most of the time only he or she will have an idea of where to find the filled case and so it

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