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M2 Contract Law

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Submitted By lucystead1
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Introduction
In this task I am going to add further notes to my recent report, I will analyse how effective the previous sections from the sales of goods act are in protecting consumers in the type of situation with the mobile phone. I will go on to discuss what bodies there are to help the consumer to come to an agreement in relation to resolving the issues that is at hand.
How effective was Sales of goods act 1997 (SOGA) in protecting the consumer
The sales of goods act 1997 has many implied terms that relate to the current situation with the mobile phone contract. Firstly, the goods must correspond with what was described to the consumer; this was not the case with the mobile phone as the model given to the consumer did not match the model that was described by the sales advisor and the description on the box. Next, the product must be fit for its purpose the mobile phone given to the consumer did not make or receive phone calls on a regular basis nor did it allow the user to access the internet of its settings. Finally, the goods must be of a satisfactory quality; the quality of the mobile phone was not satisfactory as the screen was cracked and the case was damaged. Once any of these terms are breeched the mobile phone company is liable for repair of the breeched contract. What happened with the mobile phone was misrepresentation, this means it is against the law. The goods that where given from the mobile phone company did not match the description given to the consumer. The consumer is automatically given the right to return the product or to ask for a full refund.
The sections I have previously mentioned from the sales of goods act where extremely effective in protecting the consumer. If the terms that where breeched did not exist the mobile phone company would have been able to hand over any type of phone in any types of state without the

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