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Marketing in Law

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The importance of marketing in Law Firms
Introduction
The importance of good and accurate marketing in the legal industry is growing as a response to the high competition among the industry and because of the innovations in technology. In the past, the common marketing practice among law firms to publicize their business and services depended exclusively on word of mouth. Over the years and due to the wide offering and competition among law firms, the above has radically changed and lawyers and law firms are now taking a more aggressive and proactive approach to market their firms and shopping their services within the market.
Why should a law firm focus on efficient marketing strategies?
Due to the fact that today lawyers live in a very competitive market place and clients are sophisticated, demanding and price sensitive, lawyers and law firms need to spend a great portion of their budget and time to think and determine the best way to provide upscale offering and services in order to get a competitive advantage and a wider market share. Creating value and offer a differentiated service and product are key factors for the law firms in order to get hired by clients.
Every person that is part of the law firm should strive to offer a premium service sometimes in detriment of quantity. Since clients are price sensitive, having a better product than competitors create value and a competitive advantage for the law firm. Law firms should be selective when choosing work and clients so that they can offer the best possible service for the client. This will translate into loyalty and a continuous stream of work from such loyal clients. The above is important also in the word to mouth marketing. As David H. Maister says “Marketing in a professional firm is (or should be) about getting better business, not just more business”. Law firms should be aware of their

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