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Motivation Case Study

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Motivation Case Study
Local clinic managers at Western Health System had become de-motivated and sought management positions with the competition. The director of human resources recognized that the organization lacked some motivation factors that would help retain their managers. In response, Western Health System implemented a leadership development program, “Exploration,” that would increase responsibility, achievement, and professional and personal growth. Within the leadership development program “A-Club” was developed. This club was available only to identified high-potential managers and membership was by invitation only.
Program Critique
Leadership Development Program
Western Health System saw a need to retain their local managers so they developed a program that would motivate their managers to continue employment with them. The A-Club met two or three times a year to partake in a clinic visit or to make important clinic decisions. A-Club members were also encouraged to present personal development ideas to leadership for funding decisions. Western Health System failed to provide critical information on the development of their leadership program. Exploration was developed for all managers; however the A-Club was only for managers that were identified as high-potential managers. They failed to provide any information on how someone was identified as a high-potential manager. They also failed to provide any information on what the Exploration program offered to those managers who were not identified as such and what strategies or programs were developed to help those managers reach that high potential.
Motivational Theories, Models, and Tactics
Several motivational theories, models and tactics were demonstrated in the case study.
Herzberg Theory
Herzberg Hygiene-Motivation Theory was evident in this case study. This study states

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