Labor Laws and Union – United Parcel Service
Michelle Adams
HRM 531
April 2, 2012
Yamile Bandera

United Parcel Service United Parcel Service (UPS) was established by James E. Casey, aka Jim. He had a vision and saw a need for private messenger and delivery services in America. According to, UPS online, “James borrowed $100 from a friend and established the American Messenger Company in Seattle, Washington.” Though there were already a few messenger and delivery companies in existence at that time in his area, and he worked for a few of them, he went ahead and established his own company. Jim had a partner whose name was, Claude Ryan. They operated solo for quite some time delivering and messaging, and were successful despite of the competition. Service was round the clock, 24-7, on foot, or on bicycle. United Parcel Post Service resulted seven years later. Policies at United Parcel Post Service were adhered to in a strict manner, and are still in play today at United Parcel Service (UPS). Jim Casey insisted on, “customer courtesy, reliability, round-the-clock service, and low rates.” The slogan is, “best service, low rates.” In 1924 UPS introduces its first “conveyor belt system” for handling mass packages with ease. In 1975, UPS went international, and commissioned its own flight service in 1981, with the Federal Aviation Authority (FAA), thus officially becoming an Airline. In 1993, UPS was “delivering 11.5 million packages and documents per day for more than one million regular customers,” according to UPS reports fond on their website. In 2011 there are 223 aircraft fleet, and 300 chartered aircraft. In 1999, UPS shares went public for the first time. Its Initial Public Offering (IPO) contributed to the company’s ability to leverage for new strategic acquisitions around the world. According to UPS numbers, the company’s 2011 revenue