...INTRODUCTION Workplace issues remains important in organizational behavior research because of their impact on employees and organization. One of the important workplace issues that receive less attention among organizational scholars is workplace deviant behavior. The concept of workplace deviance in recent years has generated high interest among organizational researchers and practitioners because of its pervasiveness in organizations. Some forms of workplace deviance includes absenteeism, abusing sick day privileges, abusing drugs and alcohol, filing fake accident claims, sabotaging, breaking organizations’ rules, withholding effort, stealing, taking long breaks, working slowly, harassing other employees and hiding needed resources. This paper investigates the nature of deviant workplace behaviors and its impact on organizations. The purpose is to broaden the research in organizational studies by focusing not only on deviant behaviors that are negative, but on those that are positive as well. Furthermore, this article examines different types of both positive and negative deviant workplace behaviors, along with some of the reasons why managers/employees engage in such behaviors. Also, some of the reasons why organizations allow negative deviant behaviors to thrive, while discouraging positive deviant behaviors are investigated. Lastly, possible solutions to overcome problems arising from negative deviance in the workplace will be examined, along with how...
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...| | |Organizational Behavior and Group Dynamics | Copyright © 2010, 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course in organizational behavior encompasses the study of individual and group behavior in organizational settings. Emphasis is placed on strategic elements of organizational behavior, workforce diversity, managing change, effective communication, and performance systems. A comprehensive review of these processes, as well as others, will allow students to examine their role in organizations. Course Materials Schermerhorn, J. R., Hunt, J. G., & Osborn, R. N. (2008). Organizational behavior (10th ed.). Hoboken, NJ: John Wiley & Sons. Robbins, S. P. & Judge, T. A. (2009). Organizational behavior (13th ed.). Upper Saddle River, NJ: Pearson/Prentice Hall. All electronic materials are available on the student website. |Week One: Fundamentals of Organizational Behavior and Ethics | | |Details |Due |Points | |Objectives |Explain key concepts and terminology related to organizational behavior. |...
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...What is Organizational Psychology Dustin Anderson Psychology 570 July 18, 2011 John Moore What is Organizational Psychology People are working every day to understand the behavior of individuals working together in an organizational setting. They use different techniques to apply with their help to understand the behavior of individuals in an organizational setting. One technique is using the application of organizational psychology. Companies hire organizational psychologist to assist them in the process of understanding. Organizational psychologist offer people unbiased fresh ideas in the area of workplace issues. Throughout this paper, the definition of organizational will be and the evolution of organizational psychology will be examined. This paper will compare and contrast organizational psychology with two related disciplines and the role of research and statistics of organizational will be examined. ORGANIZATIONAL PSYCHOLOGY Organizational psychology applies psychological principles to study the human behavior in the workplace. These principles are vital to understanding and acquiring the tool to be successful in explaining the human behavior in organizational setting. Organizational psychology is pertinent to numerous work places, and it uses techniques to increase productivity in the workplace. According to Jex and Britt (2008), organizational psychology is the scientific study of individual and group behavior in an organizational. This field...
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...Organizational Behavior Terminology and Concepts Jon Smith MGT/330 December 10, 2010 Mark Johnson Organizational Behavior Terminology and Concepts The environment within an organization is created by organizational culture, behavior, diversity and communication. Organizational behavior studies the human aspects of behaviors in the workplace by understanding individual and group behavior. Organizational culture guides the behavior of the employees through a set of shared values and beliefs. The cultures of an organization can be broken down into three categories, passive/defensive, constructive, and aggressive/defensive. Maintaining a constructive culture will embrace achievement, and humanistic-encouraging. Diversity is simply the differences in each individual based on race, gender, and ethnicity. The culture can play a part on how well diversity is received. Communication is just as important in an organization as the culture and behavior structure. The absence of communication will create a barrier between employees, hindering creativity, and disrupts the workplace culture. Organizational Behavior Organizational behavior (OB) is “the study of human behavior in organizations” (Schermerhorn, Hunt, Osborn, 2008, p. 5). Organizational behavior is devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics. The goal of organizational behavior is to improve the performance of an organization and its employees. Understanding...
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...Organizational Psychology Paper Cherrise Smith University of Phoenix October 25, 2010 Wanda Moore Define organizational psychology The definition of organizational psychology is simple; it involves settings that are based on workplace or office psychology. These settings are applied to different types of groups, which take research, intervention, theories, and communication strategies to a whole different level in both non-workplaces and workplaces. Groups of people in this area get with each other and work together to accomplish important task and assist them to understand there connections. Organizational psychologists work with different types of people from middle executive to those of lower rank and management teams. Some workplaces want the employees to be as creative as possible. All in all, this means making sure everyone is communicating with each other and ensuring their bodies and minds are doing the same. Organizational psychology also focuses on individual behavior. Although it is focused on groups, individual behavior has become common in the setting to obtain information about the individual’s influences. Unlike groups and organizations, people behave. You derive a person’s sense of humor, taste and other behavioral elements from them, not the group or organization they are affiliated with. The focus on how individual’s influence and are influenced explain organizational processes that are not like social science disciplines, which do not...
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...Organizational behavior process in the workplace includes knowledge of the understanding of perception and its link to learning, emotions and attitude, and organizational culture. With perception and learning these two primary activities in human behavior are important aspects in the workplace. These elements are always around us; how one is perceived is a major factor in the workplace. In society there is a process on how we break ourselves and others down by belonging to different societal groups like culture, gender, or profession. Human being inherently want to feel good about themselves even in the workplace and associate with the groups that tend to make them feel that way. Through the use of interactive learning tools such as training, meaningful interaction, and accountability employers are minimizing the biasing effects of stereotyping and making to wrong judgments based on perception. “Organizing people and objects into preconceived categories that are stored in our long term memory” (McShane & Von Glinow, 2010, p.70). A final perceptual activity about a person can influences their behavior to act in a consistent manner with those beliefs. There are perceptual errors found in the workplace which managers must strive to minimize perceptual biases by improving perceptions through empathy and self-awareness. There are three fundamental ways in which we learn: behavior modification which is learning through reinforcement, social learning theory which is learning...
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...Organizational Psychology Michelle Brito Psych/570 December 23, 2013 Prof. Linda Whinghter Organizational Psychology The behavior that people experience in a workplace can be studied in organizational psychology. Organizational psychology is a sub-category to organizational/industrial psychology better known as I/O psychology. The I/O psychology is divided into two different groups. Each subject focuses on an essential part of the organization. There are two related discipline in organizational psychology, which are organizational behavior and Industrial psychology. Although both are similar to organizational psychology, each side has its differences. Research statistics are an essential part to an organizing development and problem solving. Organizational Psychology The study of organizational psychology understands the dynamics of people in a workplace. Organizational psychology uses scientific methods to understand the conduct of people who work in an organization setting (Jex & Britt, 2008). Rules, structure, and guideline aids employee to work as a group instead of working as individual towards a common goal. The purpose of organizational psychology is to help better employee’s performances, better fairness, and better the relationship between employees. The core of an organization is patterned human conduct (Katz & Kahn, 1978). The rules, structure, and guideline aids the employees to perform the task at hand and can also have a psychological effect. Organizational...
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...Organizational Socialization and Job Satisfaction Organizational Socialization and Job Satisfaction Productive behavior versus counterproductive behavior in the workplace is an important concern for any organization. Productive behavior is seen by an employer as work that contributes positively to the goals of the organization, according to Campbell (1990). Once an employee reaches points were they are comfortable in his or her job they usually begin to positiv contribute to the organization. Counterproductive behavior is defined as any behavior that goes against the main company goals. A general goal for any business is profitability; however, there are other areas such as customer service which is affected by counterproductive behaviors. Organizational psychologists have devoted considerable time to the study of productive behavior and counterproductive behaviors in organizations. Job performance has been measured by organizational psychologist to understand predictors of an employee excelling versus failing at work. Behavior is a combination of the characteristics of the individual as well as environmental factors. These same factors, individual characteristics, and environment, contribute to counterproductive behaviors as well. Socialization occurs during the time an employee learns to do his or her job, and gets along with other employees in the workplace. All organizations have politics, or un-written rules that define behavior of employees within the organization...
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...Review of: Constructive deviance: striving toward organizational change in healthcare In this scholarly article review I will be describing the article titled “Constructive deviance: striving toward organizational change in healthcare”. This article was written by Dana L. Robbins and Bella L. Galperin from The University of Tampa and published in the Journal of Management and Marketing Research. Their purpose in writing this article is to examine and illustrate how organizational change can be brought on by constructive deviance in the healthcare workplace. It also explores the factors that relate to constructive deviance among physicians. In this article the authors use information from various academic references to support their theories. They also conduct this study with a focus primarily on physicians. This article starts of by introducing what workplace deviance is. In this article antisocial behavior, workplace aggression, organizational retaliation, and employee deviance are all used to describe behaviors generally regarded as workplace deviance. The article goes on to state that very little research has been done that examines the positive aspects of workplace deviance. One of these positives aspects is the occurrence of constructive workplace deviance. This article states that constructive workplace deviance encompasses behaviors that violate significant organizational norms in order to contribute to the well-being of the organization. The authors explore the belief...
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...Organizational Behavior Terminology and Concepts November 7, 2011 MGT/307 Steve Rosales Organizational culture is defined as the actions, values, beliefs which are developed in an organization through a system that guides the behavior of the organization. Organizational culture stabilizes influences developed within the organization. Upon entering an organization, new members encounters the beliefs and values of that organization, which an initial development of values begins through internalization. The mid-focus of the culture definition is the culture must be learned and shared. The sharing and learning starts out with addressing the cognitive process and the individual decision- making and behavior. The members of an organization are influenced by organizational culture through developmental values. Several functions of the organizational culture involve internal integration and external adaption. These functions deal with the outcome of accomplishments and the problems faced within the living and working aspects of the organization. External adaption of an organizational culture deals the goals that has been set in the organization, how to achieve the goals, and the method of dealing with success and failures. Yet the responsibility, goals, and methods have close relations to the organization missions and the contribution views collectively. However, the individual in an organization separates the important external issues, ways to measure the accomplishments...
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...incivility, and sexual harassment. Abusive supervision[edit] Main article: Abusive supervision Abusive supervision is the extent to which a supervisor engages in a pattern of behavior that harms subordinates.[14] Bullying[edit] Main article: Workplace bullying Although definitions of workplace bullying vary, it involves a repeated pattern of harmful behaviors directed towards an individual.[15] In order for a behavior to be termed bullying, the individual or individuals doing the harm have to have either singly or jointly more power than the victim. Incivility[edit] Main article: Workplace incivility Workplace incivility consists of low-intensity discourteous and rude behavior with ambiguous intent to harm that violates norms governing appropriate workplace behavior.[16] Sexual harassment[edit] Main article: Sexual harassment Sexual harassment is behavior that denigrates or mistreats an individual due to his or her gender, creates an offensive workplace, and interferes with an individual being able to do the job.[17] Teams[edit] Main article: Team Job-related attitudes and emotions[edit] Organizational behavior deals with employee attitudes and feelings. Job satisfaction is the feelings one has about the job or facets of the job, such as pay or supervision[18] Organizational commitment is the extent to which employees feel attachment to their organization.[19] Emotional labor concerns the requirement that employees display certain emotions, like smiling...
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...Industrial and Organization Psychologist April McCormick PSY/435 April 23, 2012 Dorothy Rodwell Industrial and Organization Psychologist Industrial and organizational psychology has been the study of psychology within the workplace since the 1800”s (Spector, 2008). Industrial/Organizational Psychology is the learning of different events within the job surrounding I/O psychology is extremely important within the workplace for employees. I/O psychology helps employee’s behaviors toward each other, customers, and it helps restore the business. Industrial and organizational psychology is an incorporation of psychological principles within a workplace to solve its problems (Spector, 2008). I/O psychology is basically there to improve the environment and the quality for employees, and to increase the efficiency and effectiveness of behavior in a business (Spector, 2008). Evolution of Industrial/Organizational Psychology In the 1800s and early 1900s psychologist was applying the theories of psychology to organization of business (Spector, 2008). The two scientists who started industrial/organizational psychology are Hugo Munsterberg and Walter Dill Scott who was university professors who had an interest in employee, and application of new psychological tests of industry. Scott and Munsterberg wrote two books one in 1903 The Theory of Advertising, and in 1913 Psychology and Industrial Efficiency. In 1911Fredrick Winslow Taylor developed the theory of “Scientific Management”...
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...Challenges to Overcoming Organizational Problem in a Multinational Company Introduction: Organizations achieve their goals by creating, communicating and operating an organizational behavior system. These systems exist in every organization, but sometimes in varying forms. They have a greater chance of being successful, though, if they have been consciously created and regularly examined and updated to meet new and emerging conditions. The primary purposes of organizational behavior systems are to identify and then help manipulate the major human and organizational variables that affect the results organizations are trying to achieve. For some of these variables, managers can exert some control over them. The outcomes, or and results, are typically measured in various forms of three basic criteria: performance (e.g. quantity and quality of products and services; level of customer services), employee satisfaction (often exhibited through lower absenteeism, tardiness, or turnover), or Personal growth and development (the acquisition of lifelong knowledge and skills leading to continued employability. A number of critical changes and challenges faced by managers today. Let’s compare today’s work environment with that of ten years ago. Prepare a list of six to eight items, and include a rationale for your choices. There are numerous items that you might have identified from your own work experience and your knowledge of organizational issues. Let’s review...
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...Organizational Trends Nathaniel Benson, Felton Wells, Kevin Harring, William Kindred MGT/307 February 17, 2011 Charles Parnell Organizational Trends Team B entered discussion concerning organizational trends. Within the discussion the team came to a consensus about its thoughts toward organizational trends. In this paper we will describe the characteristics of high performance workplaces and organizations, discuss how high performance workplaces and organizations differ from traditional organizations in terms of operational effectiveness, workplace stress, and organizational dynamics. We will then compile strategies for managing workplace stress, and evaluate emerging trends in organizational behavior related to high performance workplaces and stress management techniques. Although each organization has its own way of doing things, trends in high performance workplaces and organizations differ from traditional organizations in terms of operational effectiveness, workplace stress, and organizational dynamics. High Performance Workplace and Organization Characteristics Organizations consist of many characteristics of high performance. A few of these characteristics consist of work clarity, and a capability assessment. Work clarity consists of making sure every employee understands why the organization exists and what is important. The process makes it clear to all employees in the organization, what business the larger or parent organizations are in and...
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...learned quite a lot from my group in the discussion classes and this has had a positive effect on the way me and the way l interact in the workplace. This essay will focus on what l took away from the course and on how the experiences in this class will shape my future interaction especially in the workplace. For me, the purpose of the MGT 501 course is to present a systemic knowledge about people and workings within organizations that can be used to enhance individual and organizational effectiveness in the work place. MGT 501 introduced organizational behavior from several perspectives in the sense of explaining the meaning and the reason why organizational behavior is useful. It showed me how to develop skills in organizational behavior like leadership skills, personality and learning skills. It also presented a frame work of understanding the field. A very important aspect of this course was to be able to make sense of any organization in which l am placed or l find myself in the future. I believe without a doubt that after taking this course, l can adequately answer questions as to what is going on within an my organization at least from a human stand point. Apart from helping me understand what management and organizational behavior is all about, the course has also helped to be familiar with information about how organizational behavior is acquired. For instance, an understanding of the leadership theory would explain why one person is a more effective leader than another...
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