Free Essay

Outsourcing

In:

Submitted By trm4
Words 1943
Pages 8
Outsourcing is affecting the U.S. economy greatly. Outsourcing is taking away jobs from the American people causing a rise in the unemployment rates. Not only is outsourcing taking away jobs, but it is making it harder to find new jobs. Outsourcing is where an American company will send certain jobs or duties to be done in another country. Outsourcing is also the transfer of the management, and also the day by day execution of an entire business function to an external service provider. It is a company’s practice of paying an employee in a small developing country to perform a function or produce a product that could be made by the paying company. Business jobs that are typically outsourced include information technology, human resources, facilities and real estate management, accounting, Customer support and call center functions, like telemarketing, customer services, market research, manufacturing and engineering. Outsourcing has become one of the fastest growing trends in the business world. There are many reasons that a company would elect to use outsourcing. Among them is the fact that it provides an almost immediate opportunity for savings as well as a noted improvement in quality. The main reason why American companies are doing this is to save money. It’s cheaper to have someone form a developing country do the job because a dollar goes a lot further than in the states.

One management problem that is causing outsourcing is that companies are looking for ways to cut cost tremendously in labor and manufacturing. Developing countries such as India are now taking a lot of American jobs. American companies are under pressure to reduce costs, and foreigners can do a lot of high-tech jobs more cheaply than they can be done here." That's why a lot of Americans are losing their jobs to the foreigners like the people of India and China. People in India are paid 1/10 of what employees in America get paid for doing the same job because the cost of living is a lot lower in India and other developing countries. So many managers in America are taking advantage of this and are saying “why pay an American twice as much for the same job when it can be done in India”. India economy is now starting to boom because of American jobs being outsourced to them. Telemarketing and I.T. jobs are among the highest paying jobs in India which are the two main jobs outsourced from America. Outsourcing has changed the life of the Indians. People are now getting more jobs than any other time and are feeling much freedom. Now in India, women are working at night and are dealing their own life.
In these small developing countries, where the majority of the working population speaks English fluently or are taught proper English, companies have access to the same caliber of highly skilled, motivated and educated workers that they have in the United States, but at a fraction of the labor cost of that in the United States. For the United States, India seemed like a perfect resource for these needs since most nationals spoke English and need little training on speech. A company can hire an engineer in India, for example, for $10,000 a year where an equally qualified engineer in the U.S. could cost $60,000-$90,000 a year.
Many companies are hiring teachers and professors to go to these countries to just teach the workers how to speak proper English so they can do any I.T. job just as well as an American. This is why most of these I.T. jobs that are outsourced, such as computer programming, call center and data entry jobs are the ones that Americans do not want to begin with, because they consider them trivial low paying jobs. Usually these low paying jobs have a considerable turnover rate in the United States. Because of the turnover rate, companies spend more time and money to fill these positions because they constantly have to hire and train new employees. In places such as India these jobs are considered good decent paying jobs, which people want to do. In the development of products, engineers from the United States work hand and hand with their Indian counterparts, and because of the time difference between the United States and India projects can be worked on around the clock and therefore take less time to develop.
Israel, Canada, India, and Japan are the four largest outsourcing countries. America is most intimidated by India because their economy is staring to boom and they are taking most of American jobs
Outsourcing is not just related to the services sector. A lot of manufacturing of products is also outsourced to countries like China and Taiwan. Consumer products including clothes and computer hardware are manufactured in these countries due to cheap labor. These products in turn lead to cheaper prices in the consuming nations.
Not only does America outsource I.T. and telemarketing jobs but we can also get items and parts manufactured in other countries such as clothing and car parts. Outsourcing is gaining in popularity – from manufacturing to white-collared job functions. In the clothing industry a lot of U.S. retailers such as Wal-Mart or Kmart have their clothing manufacture in small foreign countries where it’s really cheap to get the clothes made. Then they sell it in America for a really low price to gain customers. For example there are some clothes that cost $45 a shirt and the same you can get the same shirt for $15 at another store because that shirt was made in a foreign country. The reason why it’s so much cheaper, because workers in those foreign countries are getting paid half of what employees in America would get paid. Now a lot more white-collard jobs are being lost to outsource besides the I.T. industry. Basically anything that doesn’t require face to face interaction can be outsourced to another country.
Another problem is globalization. Globalization is one of the main reasons that lead a company to outsource. When talking about globalization, other countries can perform certain tasks cheaper than if they were performed in the US. Many large businesses outsource and continue to outsource suggests that, in many cases, outsourcing is successful in that it increases product quality and decreases the cost of the product
There’s also positive side to outsourcing which is international competition. U.S. companies should compete with the high tech countries such as Japan to solve the problems that outsourcing has caused. Using overseas workers to save money or boost production generally results in cheaper services, which leads to more competition, innovation and growth. International competition increases the American economy. Now American companies are better than the past. For example in the automobile industry, because of globalization and outsourcing now American automobile companies are producing more fuel sufficient, safer, cheaper cars. This is a result of competition with Japanese companies and America trying to keep up. This has caused America to produce cheaper safer cars.
The cheaper labor overseas allows U.S. companies to cut costs while getting their products to market more quickly. That makes them more competitive, and, in theory at least, will allow them to hire more U.S. workers to market and sell the products and to design new ones. Companies will always look for ways to build goods cheaper and faster. If American companies won't outsource to foreign countries, the other countries will, and that will cause United States to lose its edge
Companies taking a part of their business overseas, a company can lower their bottom line and enter markets they were not able to reach before. America competing with other countries to manufacture and technology building has caused American companies to keep up. Most companies have to outsource jobs in order to remain competitive and offer more affordable products and services, their share holders are demanding higher profits and their customers are demanding higher quality for less price. Competition drives down prices for businesses and consumers and increases their choices. By outsourcing to lower cost operations, businesses are able to reduce their overhead, compress time-to-completion with around-the-clock operations, and focus on core, strategic investments and hiring. Many manufacturers, for example, are running leaner, more competitive operations as the result of outsourced IT services, focusing their resources on the research, design and processes for improving their products. Thus proponents argue that outsourcing some service work enables employers to preserve the rest of the jobs here in the U.S. Some job loss in manufacturing and call centers are losses that are out of the control of the companies because they have more to do with technological innovation than outsourcing. These innovations are necessary in order for the US to remain competitive and cutting edge.
Outsourcing some jobs will allow companies in the U.S. to create more jobs the in high-end service sector allowing more employees to earn higher salaries. So while there are some workers who this outsourcing will affect negatively, there are some workers that will benefit from this so I think it all balances out in the long run.
Now the government is trying to get involved to stop outsourcing from happening because it’s hurting Americas economy. They have added tax incentitivs to only have American companies use American employees. The government stated that companies should be banned for outsourcing but how will they all be detected? Also how will they prove that? Companies can easily hide it and claim they are only using American workers because there isn’t a way to monitor every company to see if there outsourcing.
Companies should look beyond the short term gains and see that there are lots of costs from a company level to the U.S. macroeconomic perspective. Therefore, in the best interest of the American economy, political influences should intervene by either providing corporate tax breaks to offset the labor cost or slow the off shoring efforts by making U.S. companies aware of all the complications that go along with outsourcing Information Technology jobs overseas.

Outsourcing continues to play a major part of today’s competitive global marketplace. It is available to many organizations on a national and international level. Furthermore, outsourcing provides many corporations with the ability to harvest the benefits of lower labor costs in developing countries. Major benefit of outsourcing today and for the future is the ability of the organization to develop competitive strategies that will leverage their financial positions in the competitive global marketplace. In addition, other benefits of outsourcing involve: increased product quality, lowering firm and consumer cost, advantage to the developing countries as for example China, Philippines, and/ or India.
Although the United States creates more jobs in foreign countries at this point in time, the jobs that are created here in the United States are on average higher paying than the jobs that are outsourced. Outsourcing is expanding its reach in terms if industry and geography. Companies that invest in outsourcing are growing in large numbers. Outsourcing brings multiple benefits to the firms. It enhances speed and efficiency. Outsourcing experience also enables the companies to gain expertise in new geographic areas into which they wish to expand. If the current trend will continue, outsourcing industry will have a great future. But the management challenges will grow more urgent as rising global salaries dissipate the easy cost gains from offshore outsourcing. The winning companies of the future will be those most adept at leveraging global talent to transform themselves and their industries, creating better jobs for everyone.

Similar Documents

Premium Essay

Outsourcing

...Outsourcing is an important part of Globalization. The choice to outsource U.S. jobs should be taken into great consideration as there are many segments into which it effects greatly. Also, outsourcing is a great option for a company who needs a certain project completed who do not have the man power or the money to hire a new employee, companies can outsource based on projects in the U.S.A. or abroad. Often outsourcing is a way to save money, but there can be unexpected costs as well. While it can be both a benefit to a customer it can also be a reason to avoid doing business with a company due to it. The decision to outsource is certainly not one that any organization should enter into lightly. There are many reasons to consider outsourcing to foreign countries. A few of the most significant advantages of outsourcing include the most well-known reason to consider outsourcing is to access cheaper labor. Workers in developing countries are paid far less than workers in developed countries due to the lower cost of living. Often these workers are not unionized as well, which further helps with cost cutting. At the same time outsourcing U.S. jobs to a foreign country can create a detrimental blow to the reputation of a company. In 2002 when T-Mobile was established the television spokesperson was Catherine Zeta Jones, a very classy and beautiful actress. Customer service call centers were based in the United States and there was never an issue that could not be...

Words: 1277 - Pages: 6

Premium Essay

Outsourcing

...DECLARATION I Musubika Narigisi, declare that this Research report is my original work and has never been submitted to any university for examination, where other people’s work has been used, due acknowledgement has been made. Candidate signature............................................. Date................................................. Musubika Narigisi i APPROVAL This Research report complied by Musubika Narigisi has been under my supervision and guidance her work is now ready for submission. Signature................................................ Date.............................................................. MR SSAJJABBI VINCENT ii DEDICATION I dedicate this piece of work to my parents Mr. and Mrs. Kampere Ramadhan and the entire family not forgetting my friends who have helped me during this study I also dedicate it to my dear sister Mrs Lugoloobi Zahirah and her entire family for the great assistance they have given me during my stay at campus and through this study as well. I cannot forget to dedicate it to my sisters, Kampere Fahima, Kampere Madiha, Kampere Afraa and my brothers Kampere Hamuzah and Kampere Adiham. iii ACKNOWLEDGEMENT I wish to extend my sincere appreciation to my supervisor Mr. SSajjabbi Vincent for his guidance and technical advice during the study without him this study would not be a success. I must acknowledge the contribution of all my brothers and sisters plus my friends throughout my stay at the university...

Words: 5146 - Pages: 21

Free Essay

Outsourcing

...Outsourcing: The Government, the People and the Companies Jeffrey W. Coleman Webster University Abstract Making a decision about whether or not to move these activities offshore is a decision of far-reaching consequences. Developing countries have been unable to radically alter their industrial structure due to numerous internal institutional and external technological barriers. Consequently, they have sought global participation through outsourcing activities. This is indeed a break from the traditional self-reliant way of doing business. Outsourcing arrangements are technologically and organizationally complex, and present a variety of challenges to manage effectively. Outsourcing benefits include cost savings, quality improvement, and the ability of the organization to concentrate time and resources on its core business. Outsourcing trends change from year to year, and usually involve changes such as progressive outsourcing, cloud sourcing, mergers between organizations from different parts of the world and protectionism. In this paper we will look at a few of these areas such as the how in recent years the business practice of outsourcing jobs has been considered both a blessing for American business and a concern for the American worker, the amount of outsourcing being done and why, the affect on the economy in the United States, and the role government plays in outsourcing. The paper concludes, however, that the trend is just beginning and how our country...

Words: 4404 - Pages: 18

Premium Essay

Outsourcing

...Emerging Trends: Outsourcing Outsourcing or subcontracting is a process where employers handover routine or peripheral work to outside organizations that specialize and execute functions more efficiently. Outsourcing has advantages and disadvantages. Outsourcing nonessential functions can be cost effective and improve the quality of services. Outsourcing agreements create long-term relationships through contracts between employers and subcontractors by flexible renewable contracts. When companies outsource, they send a small number of permanent employees to oversee a shifting workforce of possible employees. The trend of outsourcing human resources functions such as payroll, training, and recruiting are more common. Human resource outsourcing is an $80 billion industry with a projected growth rate of 33percent. Although outsourcing payroll activities is efficient, there are some downsides to outsourcing human resource functions of training and performance evaluations. Outsourcing Advantages Outsourcing companies provide a better-quality of people who are on the up and up with current human resource practices that pertain to specific human resource tasks and activities. The core mission of outsourcing firms is to specialize in a particular function while providing exceptional services and increasing efficiency. For example, a firm specializing in training employees to use work processing software is likely to train employees when new software upgrades are launched with...

Words: 462 - Pages: 2

Premium Essay

Outsourcing

...Benefits of Outsourcing Outsourcing is understood by many to be a means for an organization to decrease its employee payroll while increasing its production. While this may be true there are a number of other advantages of outsourcing. Outsourcing can also streamline processes, allow for greater team and individual performance, and aid in cutting the costs of products which could lead to raise increases for employees. According to Bucki (2011) there are seven top outsourcing advantages: 1. Focus on Core Activities – outsourcing activities which consume resources (human and financial) will allow refocusing on those business activities that are important without sacrificing quality or service. 2. Cost and Efficiency Savings – the size of the company (i.e. number of employees) is preventing the organization from performing at a consistent and reasonable cost. 3. Reduced Overhead – consider outsourcing those functions which can be easily moved. 4. Operational Control – operations whose costs are running out of control or departments who over time have evolved into uncontrolled and poorly managed areas are prime motivators for outsourcing. It would aid in bringing better management skills to the company. 5. Staffing Flexibility – outsourcing will allow operations that have seasonal or cyclical demands to bring in additional resources when you need them and release them when you’re done. 6. Continuity & Risk Management – periods of high employee...

Words: 2331 - Pages: 10

Premium Essay

Outsourcing

...Outsourcing refers to a company which contracts with another company in order to provide services that might otherwise be performed by its own employees. These jobs are handled by separate companies that specialize in each service. Often, these outsourced employees may be located overseas. To know whether outsourcing is appropriate in a given circumstance, it is important to understand several key concepts. Many professors and experts in the business world have conducted case studies and general research to understand the implications of outsourcing, both positive and negative, and the environment which provides the greatest chances for a successful outsourcing venture. The framework within which a firm must decide whether to outsource or not will often involve a two-stage decision process. First, the business must make its decision and secondly, it must take managerial action to implement the decision. To begin with, a company must identify why outsourcing can be useful in an ideal situation and then evaluate whether their circumstances fit these conditions. Essentially, outsourcing can ideally benefit a company from a financial perspective since the outsourced work can be cheaper in and of itself and secondly because it allows the company to focus on other, perhaps more pressing issues. As important as it is that the company can identify appropriate conditions it is equally necessary to be aware of circumstances which will not provide an appropriate environment to outsource...

Words: 3762 - Pages: 16

Free Essay

Outsourcing

...TLMT441: Advanced Business Logistics Outsourcing Professor: Stacey Little April 28, 2013 What is outsourcing? Outsourcing is “contracting with another company or person to do a particular function”. It is the act of one company performing the job with another to provides the services which might have otherwise been performed in house by their own employees. HISTORY The history of outsourcing goes way back “ever since people have been performing tasks for employers”, some duties performed off site, according to Jodee Redmond. Outsourcing could be considered started by people in villages when they wasn’t able to produce all the necessary items that they needed to survive in order to get the necessary items they traded and this became the early form of outsourcing. The Industrial Revolution began the way companies did business. A lot of company owners started to outsource some of their services to other companies instead of keeping them in house. Usually when a company outsources their work, they outsource it to a company that is in that same city. BENEFITS OF OUTSOURCING There are many reasons that companies outsource their work to other companies to perform, but the most prominent reason seems to be that tit saves money. Companies that provide the outsourcing have the ability to do the work for a considerably less cost especially if they don’t have to worry about benefits for the workers. The second reason that companies outsource is that it allow the company to...

Words: 570 - Pages: 3

Free Essay

Outsourcing

...Outsourcing – A Global Challenge MBA-700 International Economics Abstract The choice to outsource is a major strategic decision not made lightly by companies in today’s global marketplace. Though it brings probable results of cost reduction, loss of control in your product or the quality of service rendered makes this a decision that should not be taken lightly. Though a concept decades old, outsourcing is a topic that brings out fervor in individuals fighting for or against it. It’s a debate centered on moral, economical, and political aspects, with feelings that intensify during economic downturns because of the This paper will discuss theories of outsourcing, while comparing and contrasting the disadvantages and advantages (SWOT Analysis – see Appendix 1) of a concept that is growing in global business. The paper will conclude, most importantly, with discussions on three outsourcing alternatives and their potential to re-invent the status quo. Introduction The advent of globalization has proven that outsourcing is not a hypothetical situation; it is a major strategic business decision growing in popularity that our American workforce must now face in the decline of our U.S. economy. Some believe that outsourcing has become a serious issue not only for our workforce, but also in our major corporations, and the political arena. Issues such as the security of our nation have become debate topics, with critics arguing that outsourcing has weakened national security...

Words: 4072 - Pages: 17

Free Essay

Outsourcing

...Outsourcing Running a business requires many decisions to be made, one decision is whether a company should perform work internally or outsource job duties. Outsourcing is the technique used by companies to reduce cost by transferring portions of work to third party suppliers as opposed to performing the job internally. Outsourcing can be very beneficial in reducing cost, but there are also issues that surround outsourcing in general. In order to understand the benefits of outsourcing, one needs to fully comprehend the issues involved with outsourcing, the benefits that a company may experience from outsourcing, how to truly determine whether outsourcing a specific job is necessary or beneficial, and how outsourcing is relevant in today’s workplace. First, it is important to understand what outsourcing is. According to Robert Handfield (2006), outsourcing, which became a formally indentified business strategy in 1989, can be defined as “the strategic use of outside resources to perform activities traditionally handled by internal staff and resources” (para. 5). Outsourcing, sometimes referred to as facilities management, is the strategy that involves an organization to contract out certain aspects of a business to both specialized and efficient service providers. Handfield (2006 points out that subcontracting and outsourcing, although similar in nature, are different because outsourcing “involves substantial restructuring of particular business activities including, often,...

Words: 1711 - Pages: 7

Premium Essay

Outsourcing

...Problems in outsourcing 1. Executive Summary Outsourcing is the way of distributing the work in an organization to the other companies, in case the parent company is not having the expertise in handling the situation. Hence, the companies are entering into different business opportunities, even though they are not having the expertise and thus outsourcing the work in the organization to the other potential companies. The outsourcing may be national or international. Generally the outsourcing will be highly seen in the service industry rather than the manufacturing industry. When the work is being distributed to other companies, there will always be a scope for the cultural variations which will affect the efficiency of the organization. As the service outsourcing deals with the different cultured people involved, it is highly discouraged to tie up the performance of the company with the cross cultural management of the organization. Hence, the companies are adopting the cross cultural management such that the different cultured people, processes and the operations will be run under a same hierarchy which will be monitored by the management of the organization. In this document, the effect of the cross cultural environment will be discussed in the outsourcing department and how they have faced problems in designing a global strategy to handle the outsourcing. The management theories like Trompenaars will be specified in this document to enhance the knowledge of these theories...

Words: 2548 - Pages: 11

Free Essay

Outsourcing It

...Outsourcing Yet Another Service: IT Ryan S. Pavlak BRIT (R)(MR) Independence University Outsourcing Yet Another Service: IT In the world today saving the ever so precious dollar bill is the most important thing to almost every business. The outsourcing if information technology services is just another way for a company to potentially save money. Information technology services is not the first service to be outsourced and it is surely not the last. The reason it seems so beneficial is typically because of how mismanaged the internal information technology services, like what was taught earlier in this course. But is it really beneficial to outsource information technology services and who are really outsourcing their information technology services? The cons along with other pertinent information about information technology outsourcing will be discussed further. Who is outsourcing As technology has advanced over the past few decades the age of the internet and information has blossomed. With this developing industry came the need for a service to keep it up and running smoothly, that’s where an information technologist specialist comes into play. This can include any organization from a hospital to a flower shop, if the organization uses technology the need to service those serves will be there. So who is actually outsourcing this service? An article written in the Journal of Accountancy explains that large companies are outsourcing their information technology services...

Words: 1003 - Pages: 5

Free Essay

Outsourcing

...Timmy Throntveit Organizational Theory September 21, 2014 Research Paper: Outsourcing Outsourcing is the practice used by different companies to reduce costs by transferring portions of work to outside suppliers rather than completing it internally (Investopedia). Why do many organizations outsource their business overseas to countries like China or India? Outsourcing is an effective cost-saving technique when used properly. Outsourcing is sometimes more affordable to purchase a good from companies with comparative advantages than it is to produce their products internally. China and India are the fastest growing economies around. The most obvious reason is the reduced costs. Wages for skilled workers are lower in developing countries such as China or India. The outsourcing of American jobs has become one of the biggest topics in the United States. The country's working class faces pressures which they have not experienced since the Great Depression of the 1930s (Magdoff, Foster). Outsourcing continues to have several different opinions from many individuals. On one side of the topic, many are in support due to the low cost for companies. The main reason is outsourcing boosts the United States economy. On the opposing side, many are opposed to outsourcing because of the reduction of jobs in the United States and a variety of other factors. The focus on outsourcing has led to many companies being shipped to foreign countries like China and India. With the rise of technologies...

Words: 2329 - Pages: 10

Free Essay

Outsourcing

...The Trend of Outsourcing Jobs Did the major companies in America not think of global competition as they started to expand their operations and increase the salaries of the workers? Why is it such a hot topic now, why didn't this act of outsourcing start long ago? What effect does outsourcing have on the American economy, will we be able to stop this trend, and if so what will be the effect. In this paper I will be looking at and discussing why companies are outsourcing the jobs overseas. What benefits that companies are getting out of it, and the problems that face management, as outsourcing seems to be the trend of big business. INTRODUCTION Outsourcing is the delegation of tasks or jobs from internal production to an external entity (such as a subcontractor). Most recently, it has come to mean the elimination of native staff to staff overseas, where salaries are markedly lower. There has to be a reason that companies are going to outsourcing rather than hiring people within their own country. The bottom line, the single thing that drives every company in the world. What ever can increase the bottom line you can expect that companies will do everything possible to reach higher profits. Living in Michigan almost my whole life, and being feed from the hand of General Motors outsourcing hits close to home. I feel that the one thing that has increased outsourcing is the results of the union. Back in the time when the union started I believe what they were doing was something...

Words: 3275 - Pages: 14

Premium Essay

Outsourcing

...Introduction Before any company starts outsourcing any part of a company it should be investigated and analyzed thoroughly in order to achieve maximum success. The decision to outsource a part of a company should not be taken lightly but rather seriously. There are many advantages to outsourcing, however, with that some disadvantages come in as well. The following information in regards to advantages and disadvantages was taken out of articles about IT offshore outsourcing. Advantages There are many good reasons to consider outsourcing. Some are listed below. Cheaper Labor – workers in developing countries are paid less Cut Operating Costs – the outsourced work has to be paid for, but this payment is also cheaper than having your company performed the operation itself. Lower Labor Training Costs – training new employees is expensive. Each employee might need one to three weeks of training and that is expensive. When the customer service or IT department is outsourced the training is cheaper. Increase Productivity – Your Company can have employees working on site 24 hours a day. It becomes harder to attract talented employees to work less desirable shifts, however with outsourcing your company can provide service 24 hours a day, with workers around the globe operating in the best shifts available. Focus on Core Business – the outsourcing of the IT department can leave some space for other important departments within the organization. Disadvantages As discussed above...

Words: 635 - Pages: 3

Free Essay

Outsourcing

...Outsourcing Information Technology services is when a company hires the services of another company and/or individual to perform the work that would have been performed by that company’s employee or employees. The usual information technology services companies outsource are website design and maintenance, help desk services, and application development and software maintenance. Outsourcing is done to save the company money, improve quality, share knowledge, and the flexibility of utilizing the company’s resources for other activities. With how much technology and software has improved throughout the years with the help of information technology, things that were once done manually are now done by operating systems. With these information technology systems companies are able to receive up to date information constantly throughout the day, in turn this keeps the companies running more efficient. Outsourcing information technology services allows companies to customize products and services based on the company’s requirement, access to the latest technology and updates, less risk of errors and higher quality services. Outsourcing information technology services has a few advantages such as: 1) Cost effective - Information technology outsourcing can cost the companies less than what it would cost them if they were to do all the work on their own time and effort. Information technology systems help a company be aware of everything going on minute by minute, which in turn...

Words: 623 - Pages: 3