...Communication Techniques in a Professional Setting Media Project Outline Priscilla Lewis HCS/350 Health Care Communications October 20, 2014 Diane Rodriquez PHD Communication Techniques in a Professional Setting Media Project Outline HEALTH CARE CONCERN WITHIN A SPECIFIED CULTURE I. IDENTIFY A HEALTH CARE CONCERN WITHIN YOUR COMMUNITY A. The format will discuss influenza in the elderly population addressing prevention, the signs, symptoms, and when to seek medical attention. II. SPECIFY THE TARGET POPULATION A. The target population chosen are elderly people over 65 years of age. The U.S. Department of Health & Human Services (2014) website, people over age 65 are at a greater risk of developing influenza because of a weakened immune system. Approximately 90 percent of seasonal flu-related deaths and 50 and 60 percent of seasonal flu-related hospitalizations in the United States occur in people 65 years and older. III. DEFINE INFLUENZAAND HOW TO RECOGNIZE WHEN IT HAS OCCURRED. A. According to Mayo Clinic (2014), " Influenza is a viral infection that attacks your respiratory system — your nose, throat and lungs. Initially, the flu may seem like a common cold with a runny nose, sneezing and sore throat. But colds usually develop slowly, whereas the flu tends to come on suddenly. And although a cold can be a nuisance, you usually feel much worse with the flu (Influenza (flu)). . IV. DESCRIBE HOW INFLUENZA IS DIAGNOSED AND THE RECOMMENDED...
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...Grammarly Report generated on Mon, 27 Jul 2015 20:11 Grammarly DOCUMENT Page 1 of 9 ISSUES FOUND IN THIS TEXT 0 Contextual spelling 0 No errors Grammar 0 No errors Punctuation 0 No errors Sentence Structure 0 No errors Style 0 No errors Vocabulary enhancement 0 Checking disabled Grammarly Report generated on Mon, 27 Jul 2015 20:11 Grammarly NUR/405 Family Nursing Diagnoses Janet-Lee Matthie NUR/405 07/27/2015 Bonnie Schoettle NUR/405 Family Nursing Diagnoses Within a community, a family is usually considered to be the hallmark of society, with establishing a set of rules, beliefs, and values to lAccording to Stanhope and Lancaster (2012) States that, a family nursing assessment, identifies family problem areas and from strengths that help to build interventions, so as to promote and maintain good health. Assessment of the Family: The family that I choose to conduct an assessment consists of a family of four (4), Two (2) adults and two (2) children ranging from age five through nine. J.H Sr. age a forty (40) doting father and husband solely carry the family's financial responsibility on his own, from a salary typical of a minimum wage. J.H recently diagnosed with Diabetes Mellitus and sometimes appears melancholy due to his recent diagnosis, but tries to muster a smile when someone is looking. K.H age thirty-five (35) and a stay at home Page 2 of 9 Grammarly ...
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...either therapeutic communication or inter-professional communication? The video I have chosen to reflect upon is the handover of the pregnant stroke patient from the Paramedic to the Nurse. The paramedic introduces himself and the patient Sally. The paramedic describe the past events that lead to sally being brought into hospital and his observation made at the patient’s home. For example her age and weeks of pregnancy and that she is not on any medications that they know of.The paramedic completes his handover leaving the patient in the care of the nurse. The nurses takes over care of the patient and comes down to the patient’s level and introduces herself to patient. The Nurse also explains what will happen next and remains forces on the care of the patient, using Therapeutic communication. This video shows many techniques that may benefit my development of clinical skills and knowledge in relation to Therapeutic communication. This form of communication that is used in the clinical environment is a collaborative partnership between the carer, the patient and their family and/or partner. This partnership as the main interest of meeting the best possible outcomes for the patient within the mutually agreed upon goals for the individual who is in care (Berman, Kozier, & Erb, 2015) . This form of communication is based on mutual trust, respect and acceptance. Currently I have limited clinical skills as I have no experience in clinical setting in a professional sense. This video...
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...Effective Communication Paper Name HCS/325 Date Instructor Effective Communication Paper Communication is very important in every health organization to ensure the best possible care for the patients because ensures that patients receive the proper care and helps to keep costly mishaps from happening. Effective communication starts within the organization and works outward to other functions and is fundamentally based on shared knowledge. Knowledge is an extraordinary blend of judgment, insight, intuition, and inspiration created through on-going learning and reflection on practice (De Cagna, 2001). To understand how an organization shares knowledge, this paper will review what techniques are the most effective and ineffective, how these techniques are applied in a healthcare work environment, and how this process is impacted by technology. Most Effective Techniques for Sharing Knowledge Communication is one of the most important aspects in a healthcare organization and learning the most effective techniques for sharing knowledge will help ensure the success of the organization. One effective technique for sharing information and knowledge is for the healthcare organization to have an organization structure. The organization structure is the system of tasks, workflow, reporting relationships, and communication channels that link the diverse parts of an organization (Lombardi & Schermerhorn, 2007). An organization structure is important because it allows groups to...
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...Effective Communication Rebecca Moreland HCS/325 December 17 2012 UOP Effective Communication I currently do not work but, I did previously work for an individual insurance sales agent for Anthem Blue Cross and Blue Shield. I understand that in the healthcare environment, communication is the utmost importance and confidential. There is only certain ways to handle certain cases. There are some things that you are not allowed to discuss in writing and vice versa in verbal communication due to patient confidentiality and HIPPA laws. Communication is always something that you will have to endure. It will always be apart of your lifestyle, both social and professional. I think that there is basics to communication and making sure you have the basics down are the beginning. There are a lot of patients that have different needs and have different beliefs that can hinder communication with a healthcare professional. A person can have a religious belief or a social belief that can hinder their communication to good care. As a healthcare professional, you will see many different types of people and should be able to communicate with them effectively. One, always be concrete about what needs to be communicated. This is by speaking to a person in a way that is to the point and gives clear meaning to the topic. Two, always be respectful about anything is being said. A person needs to know that they are respected to be able to give and receive communication. More advanced...
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...Personal and Professional Health Care Communication Health care communication is the process of sharing health related information with health care professionals, and people seeking care within a medical facility. Using positive health care communication patients are can improve his or her quality of life, health professionals collaborate to resolve difficult solutions, and interact effectively with other health care staff with the patient’s best interest in mind. Effectively using verbal and nonverbal communication health care professionals improve their ability to share information, and interpret responses both personally and professionally. This paper will explain the relevancy of positive health care communication, the effects of inadequate communication, and the theories and principles of therapeutic communication that health professionals use in the health care setting. Personal health care communication allows an individual to create trusting and supportive relationships within the health care setting. The health care professional begins to establish these relationships with patients and clients during the interview process. Using empathy, positive regard, and congruence the health professional can build a rapport with the patient or client. The health care professional remains aware of aspects from his or her own beliefs, values, and perceptions that may influence these interactions with others. Maintaining a non-threating, nonbiased pattern of communication helps...
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...Medical imaging is the technique and process used to create images of the human body or parts and function thereof for medical procedures seeking to reveal, diagnose, or examine disease or medical science, including the study of normal anatomy and physiology. Radiographers are responsible for providing safe and accurate imaging examinations using a variety of imaging modalities and techniques therefore allowing for the appropriate management and treatment of patients. They use their professional judgement to decide how to achieve a diagnostic outcome. During the period of an examination, radiographers take responsibility for the physical and psychological well being of the patient. Responsibilities of the Radiographer: 1. Applying the principles of patient safety during all aspects of medical imaging procedures, including assisting and transporting patients 2. Performing diagnostic radiographic procedures. 3. Corroborating patient's clinical history with procedure, ensuring information is documented and available for use. 4. Maintaining confidentiality of the patient's protected health information 5. Preparing the patient for procedures, providing instructions to obtain desired results, gaining cooperation, and minimizing anxiety. 6. Administering medications at the physician's request according to policy. 7. Selecting and operating imaging equipment, and/or associated accessories to successfully perform procedures. 8. Positioning patient...
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...There are many ways communication takes place. Health care communication is one particular type of communication. It is a narrowed to deal with how we deal with health care related issues. Any time communication is based on health care issues it’s considered health communication. Healthcare communication allows health care professionals to be able to communicate in a effective way. Communication is how we learn, teach, and express. The US department of health and human services states that “health communication is the study and use of communication strategies to inform and influence individual and community decisions that affect health ("Health Communication", 2012).” Personal health care communication with other health professionals, clients, and patients is imperative because proper healthcare depends on it. Healthcare professionals must communicate properly with each other in order to understand the needs of the patient. Healthcare is dependent on team work therefore the team must communicate the necessary information effectively. Healthcare providers must communicate personal healthcare information with their patients. This is the only effective way to help patients understand what is happening concerning their health. Healthcare providers need to be sure they communicate at a level the patient can understand. They need to also be aware of things that effect the patients communication such as language, or education barriers. Heath communication must not be affected...
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...HLSC110- Pregnant Stroke Reflection Shelby Strong, S00189447 “Therapeutic communication consists of specific techniques, including the use of open-ended questions, touch, focusing, giving information, acknowledging, clarifying, reflecting, silence, and offering self (Berman & Snyder, 2012), with the goal of establishing a nurse-patient relationship based on mutual trust and respect. It is patient-centered as opposed to provider-centered.” (Kleier, 2013, p. 110) The ‘Handover’ video presented within one of the Pregnant Stroke vignettes shows a noteworthy example of effective therapeutic communication. Through inter-professional communication between the paramedic, James, and the nurse, Louise, both of the health-care professionals were able to create a safe, comfortable environment for their patient. “The nurse's key goal is to gain the patient's cooperation and trust often in a limited amount of time.” (Rosenberg, Gallo-Silver, 2011, p. 2) To do this, the nurse and/or health professional must use a range of techniques to achieve the greatest possible outcome for that individual. As Sally, the patient, is pregnant and had just experienced a stroke, it is crucial to keep her calm and reassure her that she is in the best possible care. As a result of James providing the nurse with all of the critical information needed, Louise was able to start forming a relationship with Sally. This pre-interaction phase is crucial in building a rapport with the patient. “If the person...
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...NRS 451 Assignment Presentation Organizational culture Click Link Below To Buy: http://hwcampus.com/shop/nrs-451-assignment-presentation-organizational-culture/ Prepare a 10-minute presentation (10-15 slides, not including title or reference slide) on organizational culture and values. Describe how alignment between the values of an organization and the values of the nurse impact nurse engagement and patient outcomes. Discuss how an individual can use effective communication techniques to overcome workplace challenges, encourage collaboration across groups, and promote effective problem solving. Identify a specific instance from your own professional experience in which the values of the organization and the values of the individual nurses did or did not align. Describe the impact this had on nurse engagement and patient outcomes. While APA style format is not required for the body of this assignment, solid academic writing is expected and in-text citations and references should be presented using APA documentation guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a grading rubric. Instructors will be using the rubric to grade the assignment; therefore, students should review the rubric prior to beginning the assignment to become familiar with the assignment criteria and expectations for successful completion of the assignment. Organizational Values Presentation (Benchmark Assessment) 80.0 %Content ...
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...NRS 451 Assignment Presentation Organizational culture Click Link Below To Buy: http://hwcampus.com/shop/nrs-451-assignment-presentation-organizational-culture/ Prepare a 10-minute presentation (10-15 slides, not including title or reference slide) on organizational culture and values. Describe how alignment between the values of an organization and the values of the nurse impact nurse engagement and patient outcomes. Discuss how an individual can use effective communication techniques to overcome workplace challenges, encourage collaboration across groups, and promote effective problem solving. Identify a specific instance from your own professional experience in which the values of the organization and the values of the individual nurses did or did not align. Describe the impact this had on nurse engagement and patient outcomes. While APA style format is not required for the body of this assignment, solid academic writing is expected and in-text citations and references should be presented using APA documentation guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a grading rubric. Instructors will be using the rubric to grade the assignment; therefore, students should review the rubric prior to beginning the assignment to become familiar with the assignment criteria and expectations for successful completion of the assignment. Organizational Values Presentation (Benchmark Assessment) 80.0 %Content ...
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...workplace. When issues arise that involve negative issues they should be handled in a professional manner at once so that it does not turn in to something much bigger. The manager’s top responsibility is to ensure that the environment within the workplace is safe and neutral. Other responsibilities for the management team would be to resolve problems as they arise, he or she should not show favoritism, promote effective communication, and help to provide a workplace that is mentally safe for all employees. An effective leader will uphold authority and will have a great affect on others. An effective manager would encourage self-confidence within employees, the will to achieve in the task being done, honesty, and integrity. When the management teams focuses on promoting these positive ethics within the workplace the employees seem to come together as a team with the final result being an effective workplace. Ayame Nakamura, a Japanese immigrant works as a project manager for a pharmaceutical company in California. The management style for this pharmaceutical is confrontational, which interferes with Ayame’s cultural background. People from different cultures are subject to a variety of emotions and actions when dealing with different cultures. In Japan the communication seems to be better in the workplace which makes it a more effective workplace. The Japanese encourage open communication where as in the United States there may be one discussion then a letter is written...
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...consciousness during breakfast. Paramedics were called and assessed the situation and found it necessary that the patient seek further care due to her hypertension, tachycardia and Glasgow coma scale score of 13. As the paramedic hands over to the nurse they both utilise inter professional techniques such as listening actively, willingly communicating with team members and effective communication skills as Kozier emphasises that “Communication between colleagues is based on an understanding of communication concepts and techniques such as attending, listening, probing and instructing” (Kozier and Erb, 2015). Inter professional communication consists of health workers communicating with each other in an open, collaborative and responsible manner. This type of communication builds trust amongst colleagues and team members. So What? As the paramedic hands over the patient to the nurse he incorporates sophisticated terminology that the nurse is familiar with therefore they can mutually understand and interpret the patient’s situation and apply the correct care. These skills are necessary for any professional seeking a health directed career as “Effective communication between health professionals is vital for safe care” (Kozier and Erb, 2015). I have not developed these skills as yet and through continuous study and research I can build up my knowledge of terms such as tachycardia. Due to the patient’s family history of stroke, this may be a cause of what has happened as...
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...Professional Communication Techniques Olivia Lancaster ITT Tech Professional Communication Techniques Professional communication is a way of speaking or writing that gives a complete understanding of the message you are trying to present to another person. Being able to communicate proficiently is one of life’s most important skills. To develop better communication skills you should always be a good listener. It is not always best to be focused on what you should say because having proficient communication can sometimes be more about listening and less about speaking. Make sure to notice your body language, such as gestures through body movement, your facial expressions, or the tone of your voice. Also try not to avoid irrelevant conversation fillers such as “um” or “like”. Practicing these communication skills will help you to better communicate in the workplace, school, and social events. To be a good listener is to know the difference between listening to what someone says, and only hearing what they say. Actually listening helps you understand that person’s feelings and emotions that they are trying to communicate with you. If I do not listen to what someone is saying to me thoroughly, whatever that person is saying to me wouldn’t stay with me and I would have to ask them to keep repeating themselves. I have seen this technique used many times in hospitals, when a family is in need, such as finding a room or where one of their family members are located, the staff...
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...TITLE PAGE Therapeutic Communication And Nursing Considerations As a nurse, one must expect to be faced with diverse situations. From teaching patients of varied educational backgrounds to explaining a difficult diagnosis, it is the place of the nurse to build a proper relationship and provide therapeutic communication to each person in the most effective manner possible. This paper first describes the fundamental elements of the communication process, and second, reviews the three levels of communication with nursing applications. Third, this paper differentiates between verbal and nonverbal communications, and furthermore describes the nurse’s focus in the nurse-patient relationship. This paper outlines therapeutic and non-therapeutic communication techniques, with regard to cultural diversity and patients with alternative communication needs. The Communication Process “Communication is an interactive process between two or more persons who send and receive messages to one another”(Varcarolis, 2010, p. 175). “Two common elements of every communication exchange are the sender and receiver. The sender initiates the communication. The sender is a person who has a need or desire to convey an idea or concept to others. The receiver is the individual to whom the message is sent. The sender encodes the idea by selecting words, symbols, or gestures with which to compose a message. The message is the outcome of the encoding, which takes the form of verbal...
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