...respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Edited in accordance with University of Phoenix® editorial standards and practices. Course Description This course covers the fundamentals and best practices of using written communication in business and in the information technologies. Topics include strategies, techniques for producing emails, memos, reports, proposals, project specifications, and user manuals, as well as other technical documents. Course Topics & Objectives Week One: The Technical Writing Process • Identify how writing methods are used in the corporate environment. • Discuss collaboration in the modern enterprise. • Identify collaborative technologies. Week Two: Technical Writing in the Corporate Environment • Identify intellectual property issues in the corporate environment. • Discuss the role that audience plays in technical writing. • Design a memo with appropriate formatting for the corporate environment. Week Three: Writing Reports and Proposals • Implement effective document design in technical...
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...syllabus, please post them in the Main Classroom. Susan Colebank scolebank@email.phoenix.edu (University of Phoenix) susancolebank@gmail.com (back-up; do not CC this address when you e-mail me at my UOP address) COURSE NUMBER: ENG221 COURSE TITLE: Technical Writing Fundamentals COURSE START DATE: 1/17/12 COURSE END DATE: 2/20/2012 FACILITATOR AVAILABILITY I am in the Classroom five days of the week: Sunday, Monday, Wednesday, Thursday, and Friday. I am on in the morning and then again at night, with the afternoon set aside for telecommuting and taking care of my daughter. I provide you with these times to make it easier to communicate with me, and not to limit our contact. I want you to know that, should you need to contact me outside this timeframe, you should not hesitate to do so via my University of Phoenix e-mail. I HIGHLY RECOMMEND e-mailing me with your questions or concerns, since it is best to document our conversations with a paper trail. I have yet, in nine years of being a UOP instructor, found a student who has a question or concern that couldn’t best be discussed via e-mail. If you need to call me, then please e-mail me first to schedule a time and to leave your phone number. For emergencies, when you are not able to gain access to messages on the Online Learning System (OLS), please send a message to my personal email address: susancolebank@gmail.com. In the event a third party needs to contact me, please direct them to my contact information...
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...in business and in the information technologies. Topics include strategies, techniques, and nuances for producing e-mails, memos, reports, proposals, project specifications, and user manuals, as well as other technical documents. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Dobrin, S. I., Keller, C. J., & Weisser, C. R. (2010). Technical communication in the twenty-first century (2nd ed.). Upper Saddle River, NJ: Prentice Hall. Gerson, S. J., & Gerson, S. M. (2012). Technical communication: Process and product (7th ed.). Upper Saddle River, NJ: Prentice Hall. All electronic materials are available on the student website. Week One: The Technical Writing Process Nov 12 - 18 Details Due Points Objectives 1.1 Identify how writing methods are used in the corporate environment. Compare differences between technical and expository writing. Reading Read the Week One Read Me First...
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...Applying Corporate Knowledge Management Practices in Higher Education by Jillinda J. Kidwell, Karen M. Vander Linde, and Sandra L. Johnson We believe there is tremendous value to higher education institutions that develop initiatives to share knowledge to achieve business objectives. This article outlines the basic concepts of knowledge management as it is applied in the corporate sector, considers trends, and explores how it might be applied in higher education and whether higher education is ready to embrace it. Colleges and universities have significant opportunities to apply knowledge management practices to support every part of their mission A re the concepts of knowledge management (KM) applicable to colleges and universities? Some would argue that sharing knowledge is their raison d’être. If that is the case, then the higher education sector should be replete with examples of institutions that leverage knowledge to spur innovation, improve customer service, or achieve operational excellence. However, although some examples exist, they are the exception rather than the rule. Knowledge management is a new field, and experiments are just beginning in higher education. E D U C A U S E Q U A R T E R LY • Number 4 2000 Knowledge Basics Knowledge management is the process of transforming information and intellec- tual assets into enduring value. It connects people with the knowledge that they need to take action, when they need it. In the corporate sector...
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...Course Syllabus SCBSIT0810 Technical Writing Fundamentals: ENG 221 Course Start Date: 03/08/2011 Course End Date: 04/05/2011 Campus/Learning Center: Schaumburg Please print a copy of this syllabus for handy reference. Whenever there is a question about what assignments are due, please remember this syllabus is considered the ruling document. Copyright Copyright ©2009 by University of Phoenix. All rights reserved. University of Phoenix© is a registered trademark of Apollo Group, Inc. in the United States and/or other countries. Microsoft©, Windows©, and Windows NT© are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Edited in accordance with University of Phoenix© editorial standards and practices. Facilitator Information Susan Smillie smillies@email.phoenix.edu (University of Phoenix) srsmillie@yahoo.com (Personal) 630-833-5758 (CST) Facilitator Availability I will be available in...
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...Communicating and Collaborating Effectively This paper focuses on effective communication and collaboration methods for people with Visual, Kinesthetic, and Auditory learning styles and with NF, SF, and ST personality types from the Myers-Briggs model. Learning Styles Kinesthetic learners are those who learn through experiencing/doing things that help them learn better. We do better when we include hands-on communication and collaboration activities, such as building models, drawing diagrams, writing on a flipchart or white-board, working with visual aids, and taking notes. Auditory get better grades learners learn best through hearing, have strong language skills, a well-developed vocabulary, and follow spoken directions well. Oral presentations are crucial for understanding a subject and written text is hard to follow, but auditory learners can remember lectures and speeches. Personality Types Three of the four personality types from the Myers-Briggs Type Indicator (MBTI) model include NF, SF, and ST along with effective methods for communicating and collaborating effectively within a team. Intuitive Feeling (NF) ' To communicate effectively with NF personality types, team members should focus on the big picture and not spend too much time on specific details, especially if the context is not clear. Team members should be willing to discuss values, details, relationships, ideas, and impacts on people. NFs understand that their ideas and contributions are valued...
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...MBA UK Course Handbook the Strathclyde 2014/15 The Strathclyde MBA 1 The University of Strathclyde's mission dates from our founder, Professor John Anderson, leaving instructions in his will for 'a place of useful learning' to be established in the city. By this he meant an institution open to everyone, regardless of gender, status or income. “ The Place of Useful Learning John Anderson 1796 ” We continue to be committed to 'useful learning' through our provision of relevant, high quality, educational opportunities, the global application of our research and our focus on knowledge exchange, all of which aim to benefit the wider economy and society. Our commitment to 'useful learning' is about: • • Offering a wide range of education opportunities in a flexible, innovative learning environment. Developing students who have the aptitudes and capacities to make significant contributions to their communities after graduation as employees, employers and citizens. Connecting research through knowledge exchange to make an impact on modern society. • 2 Contents Welcome ................................................................................................................. 5 The University of Strathclyde .................................................................................. 6 Strathclyde Business School ................................................................................... 6 About the Handbook and MyPlace ........
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... Chitranshi Verma Research Scholar & Faculty in Centre of Management Studies, G.S.College of Commerce & Economics,Jabalpur(chitranshi.verma@gmail.com) Purpose of the study: To find the effective use of new concepts like knowledge management in the education sector. Research Methodology: The study on this topic would mainly be conducted through the available secondary data. Globalization has brought in new opportunities to developing countries. Greater access to developed country markets and technology transfer hold out promises for improved productivity & higher living standards. It is a very positive force that has lifted the developing countries. With its advent various new concepts have emerged, one of them is knowledge management. Introduction- Knowledge Management (KM) comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organizational processes or practice. Knowledge management is the process of transforming information and intellectual assets into enduring value. It connects people with the knowledge that they need to take action, when they need it. In the corporate sector, managing knowledge is considered key to achieving breakthrough competitive...
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...Learning Objective | After completing this activity, you should be able to: * Define brand equity. * Apply a brand building process Explain the reasoning for the branding decision. Scenario Summary | Our Town Photography Studio/Gallery is a photography company who provide photographic services to high profile customers. The owner of this company is Catherin Irvin, a nationally recognized photography/portrait artist, who can use the latest tools in digital technology to produce archival quality canvas and watercolor portraits as original works of art. She is even beginning to get some international fame for the artistry and originality her work presents. She has been working hard to develop new techniques in portrait and photograph creation and she is very proud of her works. Mark Bucas, is the marketing manager for the Our Town Photography studio/gallery. He has helped Catherin and the company to open up many new markets throughout the country and maintain the customer satisfaction throughout the years. Catherin had recently asked Mark to create a brand building program for the photography service titled Premier Portraits. Premier Portraits will further employ the state-of-the-art digital technological tools to produce high quality portraits for the customers. The target customers for Premier Portraits are corporate executives, high profile sports figures, politicians, actors and actresses and other such near famous people. Your Role/Assignment | You...
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...How to Write an RFP for e-Learning Services Including a Customizable RFP Template What is an RFP? How can you narrow the list of possibilities before contracting for services? How can you ensure that your organization’s business needs will be met? One solution is to write and distribute a Request for Proposal (RFP) in the marketplace. An RFP is a document produced by a company seeking goods and/or services and distributed to prospective vendors. Vendors then provide proposals based on the criteria specified within the RFP. A well-written RFP will outline specific information about your organization, the services and products you need, and the specific requirements suppliers must meet in order to win your business. It forces your to identify your business and technical requirements. It also forces the vendor to state in writing to what extent they can meet your requirements. A written RFP increases market awareness of your organization’s needs, thereby increasing the competition to serve those needs and increasing the formality of the relationship between you and the supplier. In short, an RFP places you—the buyer—in control of the desired service levels and related requirements and lets potential vendors know up front that your most important concern is the level of customer service you will receive. Reasons to Write a Formal Request for Proposal • To increase competition for your organization’s money, which will increase the options and potentially could drive down...
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...Project Report On “Process Reengineering in Doctoral Program" Doctoral programme: A doctoral programme is a research-related programme of higher education study that follows a higher education degree and leads to a doctoral degree offered by higher education institution or, in those Member States where this is in accordance with national legislation and practice, by a research organisation. Doctoral programme at Alliance University School of Business: • The Doctoral Degree Program (Ph. D.) offered by Alliance University School of Business balances solid grounding in the fundamentals of the discipline with the flexibility to combine and create new knowledge that is derived from a doctoral student's research interest. • Doctoral students are expected to pursue academically rigorous coursework and work independently on a research topic that develops and leads to the completion of a doctoral dissertation. • Doctoral students will be part of an intellectually-stimulating and demanding environment that requires participation in seminars, interactive discussions and workshops, which are delivered by research scholars, faculty and experts from the respective areas. • Doctoral students are encouraged to develop original ideas, collaborate on research projects, and present their work at major national and international conferences. Areas for Research: The doctoral study at the School of Business is offered in the following areas of...
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...Riordan Manufacturing is a plastics manufacturer with four locations, worldwide. Their corporate headquarters is in San Jose, California. They have three manufacturing plants in Pontiac, Michigan, Albany, Georgia and Hangzhou, China. They are a vibrant company with a long history of problem solving. One of their corporate challenges is training expenses, either for new employees or for new systems and new products. Riordan Manufacturing is looking to upgrade their IT infrastructure and implement a distance learning solution that will cut down or eliminate the need for trainers to travel around the United States and to China. Riordan Manufacturing needs to upgrade their computer systems because the competitive nature of business has created demands for continuous advances in computer technology and system design. The declining prices of computer systems and their increasing power and utility have led more enterprises to invest in computer systems to widen their range of business functions. The most common business uses of a computer system are for database management, financial management and accounting. Databases may be to help make strategic decisions through the use of software based on artificial intelligence. The database will include records and statistics of products, services and clients. By Riordan upgrading their computer system with a windows server they could save money and heighten productivity by enabling the remote desktop protocol to provide a great...
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...From a very early age, I was encouraged to attend college by my parents, my grandparents, and a beloved uncle. They all taught me that obtaining an education, particularly a college education, was a privilege that had not always been afforded to people of color and that it should not be taken for granted. They also taught me that education was the best way to attain great success, no matter how I chose to define success. It did, however, take some time before I fully understood what they so passionately attempted to instill in me. It was not until I began working at Johnson C. Smith University (JCSU), in an environment of academia, that I understood the value and importance of education, and the incredible impact that being part of a learning environment has on a young mind. I have been fortunate to be able to utilize the management skills I learned from my undergraduate studies and through various employment opportunities after obtaining a master’s degree in business administration. I have enjoyed my experiences working in the business field, as diverse as they have been, and would love to teach business administration at the university level. I would like to pursue a Doctor of Business Administration (DBA) degree so that I may be considered an authority within the business field and possibly teach at JCSU as an adjunct professor. Eventually, both my degree and my experiences will assist me in achieving the long-term goals that both my husband and I share of operating a...
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...The Qualitative Report Volume 8 Number 3 September 2003 447-461 http://www.nova.edu/ssss/QR/QR8-3/mccaslin.pdf The Five-Question Method For Framing A Qualitative Research Study Mark L. McCaslin University of Idaho, Idaho Falls, Idaho, USA Karen Wilson Scott University of Idaho, Idaho Falls, Idaho, USA The Five-Question Method is an approach to framing Qualitative Research, focusing on the methodologies of five of the major traditions in qualitative research: biography, ethnography, phenomenology, grounded theory, and case study. Asking Five Questions, novice researchers select a methodology appropriate to the desired perspective on the selected topic. The Method facilitates identifying and writing a Problem Statement. Through taking a future perspective, the researcher discovers the importance and direction of the study and composes a Purpose Statement. The process develops an overarching research question integrating the purpose and the research problem. The role of the researcher and management of assumptions and biases is discussed. The Five-Question Method simplifies the framing process promoting quality in qualitative research design. A course outline is appended. Key words: Qualitative Research, Five-Question Method, Biography Research, Phenomenology Research, Grounded Theory Research, Case Study Research, and Ethnography Research Introduction Planning a qualitative study for the first time tends to be an intimidating venture for graduate students just entering...
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...E-Learning Strategy 1 E- Learning Strategy and Knowledge Management (Insert Your Full Name Here) (Insert Your Institution’s Name Here) April 18, 2016 E-Learning Strategy 2 E- Learning Strategy and Knowledge Management Introduction The role of the Human Resource department in the workplace has shifted dramatically as these consultants, specialists and teams apply proven methods of management to what would otherwise be an extensive and unproductive employee base. The field of human resources encompasses the type and level of management necessary for the active and effective recruitment, hiring, day-to-day employment practices, job termination policy, job description policy and much more (Hesselbein, Goldsmith, and Somerville, 2001). While the requirement to maintain a strong and productive labor field had never truly been lost on the savvy employers of the past, the recent advances in human resources knowledge have actually brought this field into the active role that it entails in order to implement positive changes upon a company’s strength and capability among its competitors. It is through the development and conveyance of an understanding of positive, hands-on techniques that, when successfully executed within a company’s employees, a human resources team can actually change conditions on the ground, human resources professional everywhere have started to notably widen profit margins to a greater extent, by increasing not only competence, but productivity...
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