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| The Fundamentals of Effective Communication in the Workplace | Christina Henson | Professor Sherry Williams | Business 100 | August 02, 2014 | | | | |

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Miscommunication can lead to trouble in the workplace. Management and employees must work together to effectively communicate with one another. Employees also need to be able to communicate well with their customers. There are many elements that foster effective communication in business.
It is extremely important for employees to communicate well with each other, along with their managers. If employees cannot work well with each other it makes it hard to get their jobs done. If employees do have trouble working together they need to be able to talk about it with their managers. Each person should learn to listen to one another and respond without being judgmental. While problems between employees can lead to terminations, most people need their jobs, it is a good idea to learn to use good communication skills.
When working firsthand with customers it is a must for employees to have good communication skills. They need to learn about good customer service. This can be especially important when you are facing an angry customer. You certainly cannot argue back with the customer no matter how they are acting. Lets say you are a waitress and you take your table their food. The cook in the kitchen got the order wrong and the customer is very unhappy. Even though you did nothing wrong you are still the one being fussed at. All you can do now is apologize for the inconvenience and ask if they need anything while their order is being remade.
The five key elements that foster effective communication in business are audience, content, purpose, tone, and style. These elements play a big part in

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