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AMITY UNIVERSITY

AMITY INTERNATIONAL BUSINESS SCHOOL(AIBS)
PROjECT REPORT
ON
Job Satisfaction & Employee satisfaction
AT
Areva T&D India Ltd.,
Noida
SUBMITTED TO: Ms. CHITRA KRISHNAN

GROUP MEMBERS

* PRIYAL AGARWAL(A1802012201) * JAMSHED SHABIR() * GARIMA ARORA() * HARSH GOEL() * ASHISH TANWAR()

sECTION- C
MBA-IB

Introduction In the present scenario of business world the only thing that is confirmed is change. Competent employees will not remain competent forever. Their skills can deteriorate; technology may make their skills obsolete; the organization may move into new areas changing the type of jobs that exist and the skills necessary to do them. Human Resource is the discipline which drives business competitiveness by identifying that constant change in the business trends, hence need for constant up gradation of the employee’s skills and implementing it with a variety of methods and training programs.
Quality without creativity is meaningless as changes grow ever more unpredictable creativity is rapidly becoming recognized a core management skill. Today’s business environment demands that manager posses a wide range of knowledge skills and competencies, as well as sound understanding of management process and function. Managers need to be able to make best use of their time, talent and of other people to work with and through others to achieve corporate objectives. They also need to demonstrate their ability not merely to solve problems, but to transform them and design ways through them. This report concerns job satisfaction level and organizational climate, which are the important function in every organization. AREVA, World energy expert, offers its customer technological solutions for highly reliable nuclear power generation and electricity transmission and distribution. With manufacturing facilities in 43 countries and a sales network in more than 100, AREVA offers customers reliable technological solutions for CO2- free power generation and electricity transmission and distribution. AREVA is the world leader in nuclear power and the only company to cover all industrial activities in this field. AREVA business help meet the 21st century’s greatest challenges: making energy available to all, protecting the planet, and acting responsible toward future generation. As a solution provider, AREVA T&D bring together and optimizes capabilities from different disciplines, T&D business and third party suppliers, to address customers’ specific problem, however complex, and add value to their business.
The overall project report provides analysis of Job satisfaction and employee satisfaction in Areva T&D India Ltd, Noida. The employees of Areva T&D India Ltd have different attitude towards organization. There are different dimensions through which we can analyze the attitude of the employees of the organization.

COMPANY profile AREVA, World energy expert, offers its customer technological solutions for highly reliable nuclear power generation and electricity transmission and distribution. With manufacturing facilities in 43 countries and a sales network in more than 100, AREVA offers customers reliable technological solutions for CO2- free power generation and electricity transmission and distribution. AREVA is the world leader in nuclear power and the only company to cover all industrial activities in this field. AREVA business help meet the
21st century’s greatest challenges: making energy available to all, protecting the planet, and acting responsible toward future generation. AREVA T&D INDIA AREVA T&D is a worldwide specialist in Transmission & Distribution. We design, manufacture and supply a complete range of products, systems and services for all stages in the transfer of electricity from generator to the large end user. We are pioneers in the field of Protection & Control with a proven track record of over eight decades. Our team of T&D engineers is the largest team dedicated to T&D solutions. About 75% of the country’s load flow is managed by our Energy Management Systems.. AREVA T&D’s products and systems serve to transmit and distribute electricity, ensure the reliability, quality and safety of energy flows, as well as operate efficient networks through information management. AREVA T&D offers a global response to customer’s service needs delivered by locally based resources in the areas of: * Network consulting & equipment expertise and diagnosis. * Erection, commissioning and supervision. * Maintenance, including spares management. * Repair and emergency support. * Renovation and refurbishment. * Operation and asset management. * Training. As a solution provider, AREVA T&D bring together and optimizes capabilities from different disciplines, T&D business and third party suppliers, to address customers’ specific problem, however complex, and add value to their business. AREVAT&D enhance customers’ capabilities by bringing to them answers developed by market segments, through best practices and industry-specific expertise in: * Power Engineering * Distribution Power * Oil & Gas * Water * Pulp & Glass * Railways * Mining & Metals At AREVA T&D, innovation is key to successfully differentiating and continuously gaining market share. The company spends 3% of sales (150 Million) on research and development. This allocation is then used for each of the regions, where AREVA T&D has business activities. India is a key region for allocation of such Research & Development funds. AREVA T&D currently employs over 4300 people in India across 8 manufacturing Units and 22 Sales Offices. Your Company has been trend-setter in the field of high voltage switchgear and was the first to build the 765 kV Sub-station in India with National Thermal Power Corporation Limited (NTPC) at SIPAT, Chhattisgarh. Around 70% of power flow in India’s transmission grids is managed by AREVA T&D’s Automation solutions. Your Company has to its credit a complete range of T&D Products, Systems, Services and Automation solutions. Areva Joint Venture
AREVA’s Transmission and Distribution division has announced today the signing of an agreement to form a 50/50 joint venture with the Russian company, United Company RUSAL (UC RUSAL), the world’s largest producer of aluminum. The joint venture will become the preferred supplier for turnkey projects, electrical equipment and services in the T&D field for UC RUSAL’s plants and is expected to generate $500 million in orders over the next five years.
Through this partnership, UC RUSAL will secure key competencies to support its fast growing production capacity. For AREVA, partnering with UC RUSAL will enable the company to strengthen its position on the booming electro-intensive industries market, and to further develop its activities in Russia.
AREVA has longstanding experience and expertise in developing high direct current electricity supply systems for aluminum production sites around the world. In 2006, it designed and installed such a customized electrical system for UC RUSAL’s Sayanogorsk site in Siberia.
Philippe Guillemot, Chairman and CEO of AREVA’s Transmission and Distribution division, said: “This new partnership is in line with our strategy to reinforce our presence on the industries market. It also illustrates our strong commitment to support UC RUSAL’s development strategy by ensuring its secure access to key competencies in the electrical field.”
More about with manufacturing facilities in 41 countries and a sales network in more than 100 countries, AREVA offers customers reliable technological solutions for CO2-free power generation and electricity transmission and distribution. We are the world leader in nuclear power and the only company to cover all industrial activities in this field. Our 61,000 employees are committed to continuous improvement on a daily basis, making sustainable development the focal point of the group’s industrial strategy. AREVA’s businesses help meet the 21st century’s greatest challenges: making energy available to all, protecting the planet, and acting responsibly towards future generations. AREVA's T&D division is an active player around the globe. It designs, manufactures and supplies a complete range of equipment, systems and services for all stages in the transfer of electricity, from the generator to the large end-user. global presence
We are one of the world's leading T&D companies. We have over 25,000 employees located in more than 30 countries, with a dedicated sales force serving customers in over 100 countries. AREVA NP is the world leader in the design and construction of nuclear power plants and research reactors, engineering, instrumentation and control, modernization, maintenance and repair services, component manufacture and supply of nuclear fuel. The jointly-owned company is headquartered in Paris, with regional subsidiaries in the U.S. and Germany. AREVA has a 66% and Siemens a 34% stake in AREVA NP.
VISION AND MISSION
Vision
AREVA is to make the high profile of company and to create the brand name in the whole words. Their best products are for transmission and distribution.
Mission
At AREVA they face new and exciting challenges every day as they support the needs of customers. But there’s also a bigger picture to career. Businesses help to meet the needs of the great endeavors of the 21st century – making energy available to all, protecting the planet, and acting responsibly for future generations. It’s a vision that includes innovating cleaner, safer, and more attainable energy to drive economies, develop cultures, and deepen life experiences.
LOCATION DETAILS
AREVA T&D INDIA LIMITED. is located at Allahabad which is in the heart of the city where service is easily available for all customer and easy access compare with other place that available in city. Location has major impact on success or failure of operation. Advantages of this type of location are that service cost and distribution cost is minimum comparison with other place. The major investor service centers of Transformer & Distribution are as below. Our study is on its location in Noida.

LAYOUT DETAILS
There is a plan of all the act of planning & optimum arrangement of planning including flow of man & material and customer, operating equipment, storage space, material handling equipments and all other supporting services along with the design of best structure to contain all these facilities.
PLANNING AND CONTROL
It is useful for effective utilization of resources, to achieve organization goal and objectives with respect to quality service, cost control timely service to co-ordinate with other department to ensure continuous quality service. There is a proper planning and planning with respect to which type of scheme to be introduced, what are expenses of R&D for finding out feasibility of that scheme, how many people will work on that particular job, before introducing new scheme. There is special research department for carrying out the analysis of market and there is a fund manager who carries out all planning for investing in various sector and he is also responsible for controlling the cost of transaction so that it can give return to investors.
PRODUCTION & MAINTENANCE
The production engineers ensure that the level of production complies with customer requirements, test and maintain the facilities. AREVA is looking for young professionals who are keen to face technical challenges in the field, and to get involved in team management.
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IMPROVEMENT & PROTECTION
AREVA’s line of business is highly demanding in terms of quality, safety and environmental preservation. Those working in these fields are of major importance to the group and contribute to its overall performance. As a result, the professions linked to these fields have a very important place within the group, and contribute to the company's overall performance.
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CUSTOMER SUPPORT AND SATISFACTION
AREVA manages and develops technical and industrial solutions to meet customer requirements. Our sales engineers develop and maintain customer relations, prepare bids, negotiate and manage contracts and offer after-sales service. The role of the sales engineers is to develop and maintain customer relations. Prepare offers, negotiate and manage contracts and provide after-sales service.
MANAGEMENT & DEVELOPMENT
Like other companies that work in complex fields and very different countries, AREVA uses its support activities to promote the strategic and functional development of the group. All of its executives and managers use expert skills to carry out their duties.

JOB SATISFACTION
Job satisfaction is how content an individual is with his or her job. Scholars and human resource professionals generally make a distinction between affective job satisfaction and cognitive job satisfaction. Affective job satisfaction is the extent of pleasurable emotional feelings individuals have about their jobs overall, and is different to cognitive job satisfaction which is the extent of individuals’ satisfaction with particular facets of their jobs, such as pay, pension arrangements, working hours, and numerous other aspects of their jobs.
Job satisfaction is a subjective, personal state perceived by the individual as being in his favor. It is the result of various attitudes possessed by worker. In a narrow sense, these attitudes are related to the job and conditions, advancement opportunities, and recognition of abilities, fair residual of grievances and other similar items.
FACTORS AFFECTION JOB SATISFACTION * Working Conditions
Because employees spend so much time in their work environment each week, it's important for companies to try to optimize working conditions. Such things as providing spacious work areas rather than cramped ones, adequate lighting and comfortable work stations contribute to favorable work conditions. Providing productivity tools such as upgraded information technology to help employees accomplish tasks more efficiently contributes to job satisfaction as well. * Opportunity for Advancement
Employees are more satisfied with their current job if they see a path available to move up the ranks in the company and be given more responsibility and along with it higher compensation. Many companies encourage employees to acquire more advanced skills that will lead to the chance of promotion. Companies often pay the cost of tuition for employees taking university courses, for example. During an employee's annual performance review, a supervisor should map out a path showing her what she needs to accomplish and what new skills she needs to develop in order to be on a track to advancement within the organization. * Workload and Stress Level
Dealing with a workload that is far too heavy and deadlines that are impossible to reach can cause job satisfaction to erode for even the most dedicated employee. Falling short of deadlines results in conflict between employees and supervisors and raises the stress level of the workplace. Many times, this environment is caused by ineffective management and poor planning. The office operates in a crisis mode because supervisors don't allow enough time for employees to perform their assigned tasks effectively or because staff levels are inadequate. * Respect from Co-Workers
Employees seek to be treated with respect by those they work with. A hostile work environment -- with rude or unpleasant coworkers -- is one that usually has lower job satisfaction. * Relationship with Supervisors
Effective managers know their employees need recognition and praise for their efforts and accomplishments. Employees also need to know their supervisor's door is always open for them to discuss any concerns they have that are affecting their ability to do their jobs effectively and impeding their satisfaction at the office. * Financial Rewards
Job satisfaction is impacted by an employee's views about the fairness of the company wage scale as well as the current compensation she may be receiving. Companies need to have a mechanism in place to evaluate employee performance and provide salary increases to top performers. Opportunities to earn special incentives, such as bonuses, extra paid time off or vacations, also bring excitement and higher job satisfaction to the workplace.

EMPLOYEE SATSFACTION
Employee satisfaction is essential to the success of any business. A high rate of employee contentedness is directly related to a lower turnover rate. Thus, keeping employees’ satisfied with their careers should be a major priority for every employer. While this is a well-known fact in management practices, economic downturns like the current one seem to cause employers to ignore it.
There are numerous reasons why employees can become discouraged with their jobs and resign, including high stress, lack of communication within the company, lack of recognition, or limited opportunity for growth. Management should actively seek to improve these factors if they hope to lower their turnover rate. Even in an economic downturn, turnover is an expense best avoided.
Employee satisfaction surveys provide the information needed to improve levels of productivity, job satisfaction, and loyalty. Organizations can identify the root causes of job issues and create solutions for improvements with an accurate perspective of employee views.
There is a direct link between employee job satisfaction and financial results. The happier your employees are the more motivated and committed they will be to your organization’s success.

RESEARCH METHODOLOGEY

Research is in common parlance refers to a search for knowledge. One can also define research as scientific and systematic search for pertinent information on a specific topic.
Well, all possess the vital instinct of inquisitiveness for, when the unknown confronts, we wonder and our inquisitiveness makes us probe and attain full data and fuller understanding of the unknown, can be termed as research. Research comprises defining and redefining problem, suggesting solutions, collecting, organizing and evaluating data, making deductions and reaching conclusion and at lest carefully testing the conclusion.
RESEARCH DESIGN
A research design is the arrangement of conditions for the collection and analysis of data in a manner that aims to combine the relevance to research purpose with economy in procedure.
In fact the research design is the conceptual structure within research is conducted, if it constitutes the blueprints for the collection measurement and the analysis of the data.
DATA COLLECTION
Both primary as well as the secondary data have their own importance, and I have collected data from primary as well as secondary sources, but how ever in my project work I have focused more on primary data.

As stated, the primary data as collected with the help of questionnaire comprising of by questions. All the employees that constituted sample were approached individually.
Secondary data was collected from Areva T&D India Ltd. by: * books * Journals * Websites * Internet * Other sources.
SAMPLING
A sample size of 50 employees (Male & Female both) working in Areva T&D India Ltd. were taken into consideration.
SAMPLING TECHNIQUE
The target group comprised the employees of Areva T&D India Ltd. the sample was distributed in equal ratio both male and female officer. The respondents were selected randomly from HRD in Areva T&D India Ltd.

QUESTIONNAIRE
Name :
AGE : GENDER:
QUALIFICATION: EXPERIENCE:
GRADE: DEPARTMENT:
YEARS OF SERVICE:

The statements that follow are related to company, organization, organization climate and their job. Kindly indicate the extent to which you agree with each statement by encircling any of the following options:

* 1 Strongly Agree * 2 Agree * 3 Disagree * 4 Strongly Disagree

Q1. Areva T&D India Ltd. is a good company to work in? | 1 2 3 4 | Q2. The salary provided to you is competitive with those of other companies? | 1 2 3 4 | Q3. Monetary benefits such as bonus, allowances etc., are provided to you according to the industries practice. | 1 2 3 4 | Q4. Are you provided with sufficient opportunities for personal growth by the company? | 1 2 3 4 | Q5. Is the job assigned to you according to your qualification and caliber? | 1 2 3 4 | Q6. Does your job make the best use of your abilities? | 1 2 3 4 | Q7. Is your career growth in the company commensurate with your skill? | 1 2 3 4 | Q8. Is Adequate job security provided to you by the company? | 1 2 3 4 | Q9. Do you feel that you have contributed in accomplishing the organization climate goal? | 1 2 3 4 | Q10. Do you involve yourself in your work? | 1 2 3 4 | Q11. Do you feel proud by doing the important work in this organization? | 1 2 3 4 | Q12. Are adequate responsibilities provided to you for your personal and organizational growth? | 1 2 3 4 | Q13. Do you feel that your work load is challenging but not burdensome? | 1 2 3 4 | Q14. Are your working conditions congenial to perform the task assigned to you? | 1 2 3 4 | Q15. Does your team member equally contribute for each other's goals? | 1 2 3 4 | Q16. Are the people you are working with highly motivating and hard working? | 1 2 3 4 | Q17. Are your colleagues are cordial to you in the organization? | 1 2 3 4 | Q18. Are your subordinates loyal to you? | 1 2 3 4 | Q19. Do you feel to tell your boss what you think? | 1 2 3 4 | Q20. Does the response from your boss create confidence in your work? | 1 2 3 4 |

graphical data interpretations
Q1) Areva T&D India Ltd. is a good company to work in? | Male | Female | Strongly Agree | 14 | 14 | Agree | 10 | 9 | Disagree | 1 | 1 | Strongly Disagree | 0 | 0 | Others | 0 | 1 |

* Response:- Agreed Working Women-95% Agreed working men-90% Aggregate Agreed Percentage-92.5%

* Analysis:- Almost all employees agree that Areva T&D India Ltd. is a good company to work with. There were hardly any employees disagreeing with the statement. This shows that Areva T&D has a good environment where employees are willing to work.

Q2) The salary provided to you is competitive with those of other companies? | Male | Female | Strongly Agree | 14 | 12 | Agree | 10 | 11 | Disagree | 1 | 2 | Strongly Disagree | 0 | 0 | Others | 0 | 0 |

* Response:- Agreed Working Women-95% Agreed Working Men-95% Aggregate Agreed Percentage-95%

* Analysis:- 95% employees have agreed that the salary provided to them is comparable with those of similarly placed industries which show that the employees are very much satisfied with the basic salary provided to them by the organization.

Q3) Monetary benefits such as bonus, allowances etc., are provided to you according to the industries practice. | Male | Female | Strongly Agree | 12 | 12 | Agree | 11 | 13 | Disagree | 1 | 0 | Strongly Disagree | 2 | 0 | Others | 1 | 0 |

* Response:- Agreed working Women-100% Agreed Working Men-81% Aggregate Agreed Percentage-90.5% * Analysis:- 100% female employees feel that the monetary benefits like bonus, allowances provided by the company are in accordance into industries practice whereas only 81% male employees have agreed with female employees.

Q4) Are you provided with sufficient opportunities for personal growth by the company. | Male | Female | Strongly Agree | 12 | 11 | Agree | 11 | 13 | Disagree | 1 | 0 | Strongly Disagree | 0 | 0 | Others | 1 | 1 |

* Response:- Agreed Working Women-90% Agreed Working Men-83% Aggregate Agreed Percentage-86.5%

* Analysis:- Majority of employees believe that there are growth opportunities available in the company. This helps to retain the employees in the organization and also to reduce the employee turnover of the company.

Q5) Is the job assigned to you according to your qualification and caliber? | Male | Female | Strongly Agree | 10 | 11 | Agree | 10 | 9 | Disagree | 3 | 2 | Strongly Disagree | 0 | 1 | Others | 2 | 2 |

* Response:- Agreed Working Women-86% Agreed Working Men-80% Aggregate Agreed Percentage-83%

* Analysis:- It appears that ¾ of women employees feel that they are assigned the jobs in accordance to their qualification and caliber whereas 80% men agree that their jobs have been assigned in accordance to their qualification and caliber. Thus, according to us for future aspects the human resource manager should see that he is able to provide the employees the work they excel in.

Q6) Does your job makes the best use of your abilities? | Male | Female | Strongly Agree | 10 | 12 | Agree | 11 | 8 | Disagree | 4 | 4 | Strongly Disagree | 0 | 1 | Others | 0 | 0 |

* Response:- Agreed Working Women-80% Agreed Working Men-84% Aggregate Agreed Percentage-82%

* Analysis:- Comparatively, less percentage of respondents feel that their abilities are not properly utilized or cashed by the company for performing jobs. Hence, it is a very good sign for the organization.

Q7) Is your career growth in the company commensurate with your skill? | Male | Female | Strongly Agree | 10 | 11 | Agree | 11 | 12 | Disagree | 1 | 1 | Strongly Disagree | 0 | 0 | Others | 3 | 1 |

* Response:- Agreed Working Women-92% Agreed Working Men-86% Aggregate Agreed Percentage-88%

* Analysis:- 92% women feel that their growth in the organization is in accordance with the skills they possess whereas 86% men agreed with this statement. This perhaps reveal that men are more satisfied related to their skill applied and their job position as compared to women.

Q8) Is Adequate job security provided to you by the company? | Male | Female | Strongly Agree | 13 | 14 | Agree | 12 | 11 | Disagree | 0 | 0 | Strongly Disagree | 0 | 0 | Others | 0 | 0 |

* Response:- Agreed Working Women-100% Agreed Working Men-100% Aggregate Agreed Percentage-100%

* Analysis:- Each agreed employee feels secure on the job in Areva T&D India Ltd and through this we can analyze that the employee turnover rate in the company would be very less.

Q9) Do you feel that you have contributed in accomplishing the organization climate goal? | Male | Female | Strongly Agree | 12 | 11 | Agree | 11 | 10 | Disagree | 2 | 3 | Strongly Disagree | 0 | 0 | Others | 0 | 0 |

* Response:- Agreed Working Women:-87.5% Agreed Working Men:- 90% Aggregate Agreed Percentage:-88.75% * Analysis:- Company has achieved its goal with proper contribution of both male and female employees and this is supported by 87.5% women and 90% men. It also reveals that the self analysis of employees is in tune with the organization’s achievements.

Q10) Do you involve yourself in your work. | Male | Female | Strongly Agree | 13 | 16 | Agree | 12 | 9 | Disagree | 0 | 0 | Strongly Disagree | 0 | 0 | Others | 0 | 0 |

* Response:- Agreed Working Women-100% Agreed Working Men-100% Aggregate Agreed Percentage-100% * Analysis:- All male and female employees respond that they involve themselves in their work i.e. they are sincere towards their work which is a healthy point in the organization.

Q11) Do you feel proud by doing the important work in this organization? | Male | Female | Strongly Agree | 13 | 14 | Agree | 12 | 11 | Disagree | 0 | 0 | Strongly Disagree | 0 | 0 | Others | 0 | 0 |

* Response:- Agreed working Women-100% Agreed Working Men-100% Aggregate Agreed Percentage-100%

* Analysis:- Majority of employee’s favor that they are holding the important task in this organization and they are performing them very proudly. Thus we can analyze that the level of job satisfaction is high.

Q12) Are adequate responsibilities provided to you for your personal and organizational growth? | Male | Female | Strongly Agree | 6 | 10 | Agree | 14 | 12 | Disagree | 5 | 2 | Strongly Disagree | 0 | 0 | Others | 0 | 1 |

* Response:- Agreed Working Women-88% Agreed Working Men-80% Aggregate Agreed Percentage-84% * Analysis:- 88% of the working women employees and 80% of men have agreed with the statement that the responsibilities provided to them for their personal and organizational growth are adequate. We can analyze that the company is maintaining a high level of employee satisfaction.

Q13) Do you feel that your work load is challenging but not burdensome? | Male | Female | Strongly Agree | 8 | 10 | Agree | 12 | 11 | Disagree | 2 | 3 | Strongly Disagree | 2 | 1 | Others | 1 | 0 |

* Response:- Agreed Working Women:-86% Agreed Working Men-80% Aggregate Agreed Percentage-83% * Analysis:- 86% of female employees and 80% of male employees of Areva T&D India Ltd. are enjoying their job as a challenge, and do not feel that their work is burden on them. This reveals that officers by and large are ready to perform challenging jobs.

Q14) Are your working conditions congenial to perform the task assigned to you? | Male | Female | Strongly Agree | 11 | 12 | Agree | 13 | 10 | Disagree | 1 | 3 | Strongly Disagree | 0 | 0 | Others | 0 | 0 |

* Response:- Agreed working women-88% Agreed Working Men-96% Aggregate Agreed Percentage-92% * Analysis:- 92% of respondents feel that Areva T&D India Ltd. provides favorable working conditions to perform different task. This is one of the reasons behind high level of performance that the employees have been giving.

Q15) Does your team members equally contribute for each other's goals.? | Male | Female | Strongly Agree | 12 | 13 | Agree | 11 | 11 | Disagree | 2 | 1 | Strongly Disagree | 0 | 0 | Others | 0 | 0 |

* Response:- Agreed working women-96% Agreed Working Men-92% Aggregate Agreed Percentage-94% * Analysis:- Majority of employees agree to the fact that there is proper team work and understanding amongst the employees of Areva T&D Ltd. for achieving the goals. This also reveals that the goals of the organization and the employees are aligned.

Q16) Are the people you are working with highly motivating and hard working.? | Male | Female | Strongly Agree | 10 | 11 | Agree | 12 | 9 | Disagree | 2 | 3 | Strongly Disagree | 0 | 0 | Others | 2 | 1 |

* Response:- Agreed working women-84% Agreed Working Men-84% Aggregate Agreed Percentage-84%

* Analysis:- Encouragement and motivation to work hard and to perform with rigor in Areva T&D India ltd. is supported by 84% of male and female employees. This reveals that the organizational climate in Areva T&D Ltd. is motivating for the employees, and also that supervision and leadership in the organization is par satisfactory.

Q17) Are your colleagues are cordial to you in the organization? | Male | Female | Strongly Agree | 12 | 13 | Agree | 11 | 10 | Disagree | 4 | 1 | Strongly Disagree | 0 | 0 | Others | 0 | 1 |

* Response:- Agreed working women-92% Agreed Working Men-84% Aggregate Agreed Percentage-88%

* Analysis:- Majority of employees agree that their colleagues are cordial to them. This reveals that by and large there is no conflict amongst employees and good spirit exists among employees irrespective of gender and the responsibilities assigned.

Q18) Are your subordinates loyal to you? | Male | Female | Strongly Agree | 5 | 9 | Agree | 13 | 12 | Disagree | 2 | 1 | Strongly Disagree | 0 | 0 | Others | 5 | 3 |

* Response:- Agreed working women-84% Agreed Working Men-72% Aggregate Agreed Percentage-78% * Analysis:- 84% of female employees feel that their subordinates are loyal to them, where as in the case of male employees the sense dependence is only 72%. This reveals that there might be some dissatisfaction in the minds of the supervisors towards their subordinates, and also that the employees are not satisfied with the leadership skills of the supervisors.

Q19) Do you feel to tell your boss what you think? | Male | Female | Strongly Agree | 5 | 11 | Agree | 15 | 12 | Disagree | 2 | 1 | Strongly Disagree | 0 | 0 | Others | 3 | 1 |

* Response:- Agreed working women-92% Agreed Working Men-80% Aggregate Agreed Percentage-86%

* Analysis:- A very good percentage of respondents say that there is openness in Areva T&D India Ltd., as they are free to discuss their problems and suggestions with their boss. It reveals that there is an open door policy in Areva T&D Ltd. and freedom to express their ideas. This also shows that the flow of communication in the organization is very good and supportive, as opportunities are provided to the employees to express themselves.

Q20) Does the response from your boss creates confidence in your work? | Male | Female | Strongly Agree | 10 | 11 | Agree | 13 | 12 | Disagree | 1 | 2 | Strongly Disagree | 0 | 0 | Others | 1 | 0 |

* Response:- Agreed working women-92% Agreed Working Men-92% Aggregate Agreed Percentage-92%

* Analysis:- A good percentage of employees feel that their boss is having encouraging motivating personality whose response builds confidence in their work. This shows that the leadership, direction and motivation skills of the managers are par satisfactory.

FINDINGS * It is found that more number of employees both women and men are satisfied with the benefits and incentives provided to them in Areva T&D India Ltd. * It is found that both men and women equally agree that the salary provided to them is comparable to the industry and satisfied with their company. * Majority of men and women agree that proper oppurtunities are available in the industry. * It is found that the majority of women feel that they have contributed in accomplishing in company’s goal as compared to men. * It is found that most of men feel that their team members contribute equally for each others goal. * It is found that all the empolyees agree that they have maintained a good team spirit amongst them. * It is found that more percentage of men employees feel that the job assigned to them is according to their qualification and caliber than women employees.

LIMITATIONS of the study

* There is a limited sample size i.e. only 50 which is small because the aim of the study was to look into difference in the responces of male and female employees. However, the number of working female employees were less as compared to the male employees in the organisation and the data was collected in equal ratio from both males as well as females. * As the questionnaire was distributed amongest various employees of Areva T&D India Ltd. few of the employees were hasitant in answering the questionaries. * Some of the employees in Areva T&D India Ltd. were given enough time to answer to questionnaire but still they were not able to do the required. * Some employees did not respond few questions because they were not sure about the answer as the questionair was in the objective form. * A very busy as well as hectic scedule was prevalent which was an obstruction.

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...| Samsung Electronics | | | | James BerryStrategic Management 4700 7/14/14 | | Samsung Electronics | | | | James BerryStrategic Management 4700 7/14/14 | SAMSUNG ELECTRONICS I. General Environment A. Economic Environment In 2012 net sales were $201,104 billion with a gross profit of $74,452 billion. The economy has been declining over the years. Samsung should reduce its expenses every year to keep being profitable. Samsung need to supply it components to less competitors. B. Demographic Environment Samsung Electronic has increased its employees because of the new production plants in China. Samsung need to look into reducing its manufacturing cost because the economy is not getting any better. China is known for cheaper labor. Samsung need to find a way to decrease employees in the manufacture or machinery cost. C. Social and Cultural Environment Samsung Electronic is well known worldwide. Samsung products are made for all ages to use. Samsung need to make sure that its products are attractive to all generations. Many of the older generation are happy with the older products. Older generation find the newer phones hard to use. Samsung need to make its newer product more user friendly for all ages. D. Political and Legal Environment Samsung need to work with big competitors to help them go through fewer layers of bureaucracy, taxes and the exchange rates. Samsung need to make sure its Patents are registered. Apple suing Samsung is causing...

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...SAMSUNG ELECTRONICS 1) What is the case about? By investing in the DRAM production in the 80´s, the Samsung Company managed to turn Samsung Electronics group into its main source of revenue. The company developed a very specific strategy: * Investment in production process in order to increase productivity : the main goal being to produce more quickly with less mistakes * Leading in frontier product : always be the leader in technology * Quality control : always focus on the quality of the products * Human resources : stimulating environment by a meritocratic system based on incentive programs In 2005, the arrival of firms companies in the memory chip market is threatening Samsung´s leadership. More specifically, the global memory industry is a sector with a little number of powerful suppliers and various price-conscious customers. Like Samsung in the 80´s, new Chinese companies are creating a fierce competition, willing to sacrifice profits in order to get market share. Those companies got industry experience by creating leadership and managed to build high value facilities by raising international financing. In spite of the American and Taiwanese´s blockade, the government created incentive for other foreign countries by creating an attractive environment. Samsung decided to create partnerships with Chinese companies but this implies two main risks: * The fact that intellectual propriety is not being well-protected * The fact that by moving its...

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...BY VARUN MALHOTRA SEC-H 11BSPHH010930 PROJECT ON PLACE & PROMOTION, C.S.R, SOCIAL MEDIA OF Place Strategy of Samsung The place strategy of Samsung is of three types: * It follows intensive distribution. * It follows selective distribution. * It follows exclusive distribution. The place strategy also includes * 24 state level distribution offices * Direct Dealer interface * Regional dispatch centers(RDC) Distribution System * One level channel * Two level channel * Shop-in-shop * Exclusive Showrooms * Sales and Service network all-over the India. Distribution Network Original equipment manufacturer/vendor or supplier  Factory Regional Distributing Centre Direct Dealer Branch Warehouse Modern retail/ Exclusive stores & Samsung digital plazas Distributor Sub- Dealer Consumer/ Customer In India, apart from a lot of multi brand outlets, Samsung has a lot of flagship stores- which sell a wide range of Samsung products from mobile handsets, kitchen appliances to televisions. In this context it’s interesting to see Samsung explore all the more new avenues like opening a Smartphone Café. Promotion Strategy * Sales Promotion The main objective of sales promotion is to induce new customers to purchase as well as to keep attracting existing customers by providing special incentives to them. Offering discounts coupons displays and demonstration would help in increasing...

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...Samsung Electronics Contents Overview Business Units Corporate Vision Performance Indicators Brand Excellence Corporate Citizenship 2 Overview 3 History 1972 Production of B/W TV sets began 1992 Company ranked world’s top DRAM supplier 1969 Company established 1980 Korea TelecommunicationsCorp. acquired 1995 TFT-LCD mass production began 1974 Wafer fabrication started 1988 Samsung Semiconductor & Telecommunications merged with Samsung Electronics Co. 1994 256Mb DRAM developed 1996 CDMA cellular services commercialized 1995 - 2009 SAMSUNG. All rights reserved. | 4 History 2004  S-LCD Corp., LCD joint venture with Sony established  World’s 1st to develop and demonstrate Mobile WiMAX 2003 Company became leader in flash memory 2006  World’s 1st Blu-ray Player launched  Provides world’s 1st Solid State Drive for PC applications 2009  Reorganized into stand-alone business units 1997 Worldwide Olympic Partner contract signed 1999  World’s 1st to offer full line-up of digital TVs  Developed watch phone, MP3 phone and TV phone 2005  World’s 1st Satellite and Terrestrial DMB terminals launched  World’s 1st 102”PDP TV, 82”LCD TV, and 71” DLP™ TV developed 2010 ~ 2011  Acquired Samsung Digital Imaging Co.  Announced investment in medical devices business 1995 - 2009 SAMSUNG. All rights reserved. | 5 Global Network 68 Countries January 2011 Manufacturing Subsidiaries Sales...

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...I. SIEGEL JAMES JINHO CHANG Samsung Electronics Introduction Kun Hee Lee, chairman of the Samsung Group, contemplated his company’s strategy while sitting in the basement office of his home. His office had a one hundred-inch screen on the wall, and in front of the screen there was a short desk, just one foot in height. Lee spent much of his day in this room, studying the strategies of his competitors and overseeing multibillion-dollar investment decisions. Beside his desk were hundreds of DVDs and videos, many examining his competitors’ histories and strategies. Every new product made by Samsung and its competitors sat along the walls. Trained as an engineer, Lee eagerly picked apart every product, examining its design and quality of manufacturing.1 As he sat next to his low desk and sipped a cup of Korean green tea, Lee wondered whether his legion of Samsung employees was following his stern advice to always demand superiority in product design and process efficiency. He had grave concerns about complacency in his company. He remembered how he mentioned in a senior management meeting: “To an outsider, reprimanding a manager whose division racked up [billions of dollars] in profit might seem bizarre. But I don’t see it that way. Our abilities and efforts did play a role in our success, but we must realize that most of it came from the leading companies’ negligence, pure luck, and our predecessors’ sacrifice.”2 Under Lee’s leadership, Samsung had risen to become the world’s...

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...Profile Samsung Electronics Company, a main subsidiary of the Samsung Group, is considered one of the worldwide leading consumer electronics brands. Samsung Electronics’ head office is located in Seoul, South Korea. It operates in the Americas, Europe and Asia. The company manufactures and distributes consumer electronics, communication products, semiconductor products and home appliances. Its major products include home appliances, mobile devices, printers, LCD monitors and semiconductors (Datamonitor, 2011). Samsung’s sales revenue consistently increased from 121,294 billion won ($108 billion USD) in 2008 to 154,630 billion won ($138 billion USD) in 2010, and its net profit nearly tripled during the same period, from 5,526 billion won ($4.95 billion USD) to 16,147 billion won ($14.36 billion USD). As related to geography, in 2010, America accounted for 28% of the company’s turnover, followed by Europe (23%), Korea (17%), Asia (16%) and China (16%). Although the company’s largest market in sales changed from Europe to America during the period from 2008 to 2010, the overall sales revenue in each area increased during the same period (Samsung Electronics Company website, 2012). In the third quarter of 2011, Samsung Electronics accounted for 15.5% of the global monitor market share, followed by Dell, Inc. (12.5%) (Koreaherald, 2011). Other key competitors in the semiconductor industry are Hynix Semiconductor Inc. and Intel Corporation. In addition, Apple Inc. is by far the...

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...Welcome to the Samsung Global Strategy Group I. Samsung Overview II. Introduction to the Global Strategy Group (GSG) III. GSG & You IV. Korea & Seoul I. Samsung Overview I. Samsung Overview (Revenue & Global Presence) Fast growth and vast global footprint Samsung Group Revenue ※ Billion US Dollars Global Operations 318   369,000 employees worldwide 510 offices and facilities in 79 countries 141 87 226 Electronics 80 Samsung 22 1997 2005 2012 4 I. Samsung Overview (Leading Products) 5 I. Samsung Overview (Leading Products) 6 I. Samsung Overview (Brand Value) Samsung ranked 9th among global companies in 2012 7 I. Samsung Overview (Total 29 Affiliates Companies) The Samsung Group consists of many different business units Electronics Industry Electronics Engineering & Heavy Industry C&T Corporation Engineering Financial Services Life Insurance Fire & Marine Insurance Samsung Card Securities Asset Management Venture Investment Chemical Cheil Industries Inc. Petrochemical Fine Chemicals BP Chemicals Total Other Companies Cheil Worldwide Everland Inc. The Shilla Hotels & Resorts Economics Research Institute S1 Corporation Medical Center BioLogics SDS Heavy Industries Electro-Mechanics Techwin SDI Display Corning Precision Glass Bioeps 7 Affiliates 3 Affiliates 6 Affiliates 5 Affiliates 8 Affiliates 8 I. Samsung Overview (SEC Biz. Division) HME : Health Medical...

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...SAMSUNG Company’s Profile Samsung Group is a South Korean multinationalconglomerate company headquartered in Samsung Town, Seoul. It comprises numerous subsidiaries and affiliated businesses, most of them united under the Samsung brand. On March 1, 1938, founding chairman Byung-Chull Lee started a business in Taegu, Korea, with 30,000 won. At the start, his business focused primarily on trade export, selling dried Korean fish, vegetables, and fruit to Manchuria and Beijing. Over the next three decades the group diversified into areas including food processing, textiles, insurance, securities and retail. Samsung entered the electronics industry in the late 1960s and the construction and shipbuilding industries in the mid-1970s; these areas would drive its subsequent growth. Following Lee's death in 1987, Samsung was separated into four business groups – Samsung Group, Shinsegae Group, CJ Group and Hansol Group. Samsung Electronics Co., Ltd. is mainly engaged in the production of consumer electronic products. It operates in three business divisions: consumer electronics (CE) division, which involves in the color televisions (CTVs), monitors, printers, air conditioners, refrigerators, laundry machines and others; information technology & mobile communications (IM) division, which involves in the production of computers, handhold phones (HHPs), network systems, digital cameras and others, as well as device solutions (DM) division, which is divided into semiconductor and...

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...Background and history of firm The Samsung Company is a South Korean based on large business that involves a number of subsidiaries. Samsung was established in 1938 by Lee ByungChul who is the first president in this business. He started a regional food exporting company in Taegu, Korea. After surviving the Japanese Occupation, World War II, and the North Korean invasion (seriously, are they planning on doing a movie any time soon?), Byung-Chull started anew in a sugar refinery outside Busan, South Korea. he would expand his business into a wide range of enterprises, moving into businesses such as insurance, securities, and retail, with Byung-Chull signalizing industrialization as the course to growth. This company is one of the largest companies in the world. Their main focus is in electronics, massive industry, and many other else and then their competitors are Apple and LG. However, consumers support their merchandises and services rather than these businesses Samsung was originally started small company as a grocery, but over time, this company is gradually grew up a big company in society when Lee GunHee became a leader in this business. Moreover, they always try to exploit future things which are models of galaxy. When Apple was rolled out I-phone, it’s like this company start to triumph competition against the Samsung, so this business is more focus on product which is a new way of smart Phone. As a result, they start to win competition against other companies. However...

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...Introduction: Samsung Electronics is a multionaltional electronic group located in Sowon, South Korea, and is one of the largest electronic groups in Asia. Samsung was created in 1969, as a division of the mammoth Korea cheabol Samsung Group established by Byung-Chull Lead in 1938. It was established as a means of getting Samsung to grow into the television and consumer electronics industry. The first product that was made by the division was a balck and white television that was created and began selling in early 1970. From then on Samsung Electronics gradually developed a diverse lineof consumer electronics that was sold domestically and, later begain its exports. The company also began branching our to into color television and, laterinot a verity of consumer electronics and appliances. By the 1980s Samsung begain to expand its product line by brancing out into color television and various house hold appliances. The company operates within four major divisions including Digital Media, Semiconductors, Information and Communications, and Home Appliances. Product and services: Samsung operates under four divisions including digital media, semiconductors, information and communication, and home appliances. Channels of distribution: Samsung uses many different distribution channels to deliver their products to consumers. These products are delivered via the retail setting, and include electronics, chemicals, and engineering services. Promotional efforts: Money...

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...Introduction Samsung is a company which is known as a global multinational dealing with the manufacturing and promotion of the White Goods. In other words, it is a global supplier of appliances and gadgets used by potential consumers all around the world. The company has accomplished this wider business through powerful and strengthening strategies which helped them in gripping their products on the grounds. This assignment is based on the evaluation of the strategic direction of this company and so the culture is taken into consideration. This also provides the complete structure of the hierarchy structure of this organization.1 Background and History The history of this company starts with its opening as a general store in 1938 at North Kyung-sang Province, Korea. In these stores, trade was undergone until 1950s when the company started working as sugar and wool producer. The company was involved in the insurance business in 1958. The 1960s is taken as the era when this company became the first globally expanding company in Korea.2 This era was also an adoption period for the company when the communication sector joined with it. The operations for shaping the future planning of the communication sector was started in 1970s and in 1980s the company managed to access the global market for these products. In the 20th century it was a final stage of development of this sector n till 2000 the operations and management was properly maintained. In the recent era...

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...Samsung Group (Hangul: 삼성그룹; Hanja: 三星그룹; Korean pronunciation: [sam.sʌŋ ɡɯ'ɾup̚]) is a South Korean multinational conglomerate company headquartered in Samsung Town, Seoul. It comprises numerous subsidiaries and affiliated businesses, most of them united under the Samsung brand, and is the largest South Korean chaebol. Samsung was founded by Lee Byung-chul in 1938 as a trading company. Over the next three decades the group diversified into areas including food processing, textiles, insurance, securities and retail. Samsung entered the electronics industry in the late 1960s and the construction and shipbuilding industries in the mid-1970s; these areas would drive its subsequent growth. Following Lee's death in 1987, Samsung was separated into four business groups – Samsung Group, Shinsegae Group, CJ Group and Hansol Group. Since the 1990s Samsung has increasingly globalised its activities, and electronics, particularly mobile phones and semiconductors, has become its most important source of income. Notable Samsung industrial subsidiaries include Samsung Electronics (the world's largest information technology company measured by 2012 revenues),[2] Samsung Heavy Industries (the world's second-largest shipbuilder measured by 2010 revenues),[3] and Samsung Engineering and Samsung C&T (respectively the world's 15th- and 63nd-largest construction companies).[4] Other notable subsidiaries include Samsung Life Insurance (the world's 14th-largest life insurance company),[5] Samsung...

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...1.0 Introduction Samsung is a company that has been dominating its industry for some time now and continues to grow. This report will provide an overview of Samsung along with a focus on the company mobile market. The intention of this report is to develop ones analytical and problem solving skills in marketing. One will learn the organizational structure and value chain of Samsung. In addition, one will be able to view Samsung's strengths and weaknesses compared to its competitors. Also we will look at the market segmentation in which Samsung target market will be critiqued. Last but not least one will view the marketing mix and provide feedback on how Samsung can improve its positioning, product, pricing and promotions strategies. By combining all of this information, one will learn how to make their own marketing plan as well as have the capability to help develop Samsung Company. 2.0 Background Samsung is one of the top companies in the electronics industry; however Samsung did not start business as an electronic company. In fact Samsung was founded by a South Korean named Lee Byung-Chull in 1938 as a trading business. The Korean based business went on to expand in areas such as food processing, textiles, insurance, securities, and retail with in a thirty year span. It was not until 1968 in which Samsung became an electronic company. In 1968 Samsung-Sanyo Electronics was created but was later renamed Samsung Electro-Mechanics in 1975; two years later they would merge...

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...Recommendation Project: Samsung Group and Samsung Electronics MBA6004 Foundational Skills for Business Leaders Abstract This paper analyzes how Samsung can continue to maintain a competitive advantage over its competitors by incorporating social networking sites such as Instagram, Twitter, Pinterest, and Vine into its social media strategy. Samsung has a long track record of excellence and continues to be a powerful and reliable brand to millions of users. Presently, Samsung is marketing primarily through YouTube and television ads. Yet, with the rapid changes in technology, Samsung’s use of Instagram, Twitter and other social networking sites can allow the business to take its brand to significant levels. Taking advantage of multiple social networking sites can not only help Samsung maintain a competitive edge, it will allow the company to maximize its business and foster real brand advocates and loyal customers. With the undeniable popularity and rapid expansion of Instagram, Twitter and other social media sites, the benefits would be significantly worth Samsung using these platforms as a part of its social media strategy. The History of Samsung Samsung is a multi-million dollar technology company founded by Lee Byung-chul as a trading company in 1938 which sells everything from televisions to cell phones, to appliances and other commodity products. Samsung first made its way in...

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