...companies, human resources are required to change patterns and global business strategy is also possibly tackled in the international market. Cultural misunderstandings arising from miscommunication will frequently lead to the failure of commercial negotiations. Although there are an accelerative number of Chinese people highly proficient in English, it is uncommon to find someone who understands the subtleties of the language to navigate delicate business negotiations. For example, Heads of ETIG used to make a trip to China, but had several productive meetings and returned home with strong business prospects. According to Murphy, a former technical analyst for CNBC in an article titled “Intermarket Analysis”, communication between the foreign and Chinese companies goes smoothly at first, yet things start to break down as business issues get more complex (Murphy, 2004). It appears that what started as a promising prospect for both sides often breaks down due to miscommunication. In addition, western companies in China rate human resources as the massive challenge of doing business here. Chinese workers are accustomed to a more hierarchical structure in which each person has a clearly defined role. One of the best examples of this is Royal Dutch Shell, which is quite concerned about its human resources management and attributes its success to adjusting and accommodating organization structures in China. According to Shell website, the differences of human resources can often...
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...Nelson College London | Course title | Unit number and title | BTEC HND in BUSINESS | Unit 7 : Business Strategy | Student name Student ID | Assessor name | | | Date issued | Completion date | Submitted on | 12th May, 2014 | | | | | Assignment title | Business Strategy | Assignment Brief Study of business strategy is vital for managers. Different strategic & audit tools help the managers to make appropriate strategic decisions for their respective businesses. Here, in this assignment, different strategic & audit tools along with various analysis methods have been covered. Theoretical framework of aspects of business strategy has been developed with appropriate examples in order to achieve all the assessment criteria. Task 1: Understanding the Process of Strategic Planning 1.1. Explaining Strategic Contexts & Terminology Organizations come to businesses with certain targets. They want to see themselves in certain expected positions in a certain period in future. They have certain goals & reasons behind their existence in the market & they identify definite means to accomplish them. These things can be expressed using different terminology - Mission: Companies have definite mission statements. The mission statement clarifies the purpose of the company for which it has entered into the market. In a nutshell, mission justifies the firm’s existence. (OREGAN, N and Ghobadian, A, 2002) According...
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...Introduction to the Company Shell is one of the largest producers of oil and gas in the world. Royal Dutch Shell plc or commonly known as Shell is an Anglo-Dutch multinational company which has its headquarters based in Netherlands. The company was created by a merger between Royal Dutch Petroleum and a UK based firm called Shell Transport and Trading. As by 2014, Royal Dutch Shell has been measured as the fourth largest company of the world in terms of revenue. The company operates in five different sectors which include exploration and production, power, refining, marketing, chemicals and shipping. The company is sixty percent owned by Royal Dutch Petroleum and forty percent by Shell transport and trading. Is Shell Successful in its operations ? Shell is the leader amongst the group of companies in the sectors of energy and petrochemicals. The company operates in more than 145 countries and employing around 120,000 people. Shell is one of the largest oil and gas companies in terms of capturing the market share, production of oil and gas and operating cash flows (www.static.shell.com). For the last five years, Shell has gained the market share of 13 percent in the United States and around 23 percent in Mexico which is the fastest growing market in North America. Their downstream business have generated a cash flow of over 21 billion US dollars in the last five years. Shell has announced a dividend of 10.5 billion US dollar in 2011 and is aiming to improve the dividend which...
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...BUS 100 – Student Notes COURSE DESCRIPTION Provides a foundation in business operations through a survey of major business functions (management, production, marketing, finance and accounting, human resource management, and various support functions). Offers an overview of business organizations and the business environment, strategic planning, international business, and quality assurance. INSTRUCTIONAL MATERIALS Required Resources Kelly, M., McGowen, J., & Williams, C. (2014). BUSN (6th ed.). Mason, OH: South-Western Cengage Learning. (Note: This is a textbook uniquely created for Strayer and can only be purchased via Strayer’s Virtual Bookstore, available through iCampus. The chapters within this custom textbook are the same as those from the national title, only rearranged in a different order.) Note: There are slides, audio chapter summaries, flashcards, workplace videos, and games located in the course shell to be used as additional resources to assist you in understanding the course material. Supplemental Resources Asare, S. K., & Wright, A. M. (2012). Investors’, auditors’, and lenders’ understanding of the message conveyed by the standard audit report on financial statements. Accounting Horizon, 26(2), 193-217. Aytaç, G., & Turan, O. Z. (2012). Issues of business ethics in domestic and international businesses: A critical study. International Journal of Business Administration, 3(5), 82-88. Bulu, I., Radojicic, M., & Nesic, Z. (2012). Some considerations on modern...
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...Shell 1.You will be asked to present the objectives of the organisations of your choice according to what is stated on the websites of the organisations, marketing materials, mission statements, annual reports, etc.; feel free to bring these materials! 2.Find out what type of stakeholder groups the chosen organisation needs to deal with, what would be the most likely order of these groups according to company priorities and why? How would these groups alter the primary objectives of the organisation? 3.Also consider the difference between short-term and long-term objectives the organisation you have chosen has. Imagine yourself being a CEO of the company, what would be your objectives? Then imagine yourself being a member of one of the stakeholder groups, what would be your objectives in that case and why? 1. Our Vision To be the Top Performing and Most Admired Refinery in Asia Our Mission To continuously deliver shareholder value by: •Manufacturing and supplying oil products and services that satisfy the needs of our customers •Constantly achieving operational excellence •Conducting our business in a safe, environmentally sustainable and economically optimum manner •Employing a diverse, innovative and results-oriented team motivated to deliver excellence Our Objectives We are committed to deliver sustainable excellence in business performance by focusing on the following: •Benefit our shareholders •Realise the potential of our people •Meet our customer...
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...1. Shell makes a close relationship with the Nigerian military regime during the early 1990s. The oil company requested an increase in security and provided monetary and logistical support to the Nigerian police. Shell frequently called upon the Nigerian police for “security operations” that often amounted to raids and terror campaigns against the Ogoni. In response to growing Ogoni opposition shell and the Nigerian government coordinated a public relations campaign to discredit the movement, falsely attributing airplane hijackings, kidnapping and other acts of violence to Ken Saro-Wiwa and MOSOP. Shell was involved in the development of the strategy that resulted in the unlawful execution of the Ogoni Nine. Shell told the Nigerian regime they needed to deal with Ken Saro-Wiwa and MOSOP. Shell monitored Ken Saro-Wiwa, and closely followed the tribunal and his detention. Prior to the trial, Shell Nigeria told its parent companies that Saro-Wiwa would be convicted and told witnesses that Saro- Wiwa was never going free. Shell held meetings with the Nigerian regime to discuss the tribunal, including with the military president Sani Abacha himself. Shell's lawyer attended the trial, which, in Nigeria, is a privilege afforded only to interested parties. Brian Anderson, the Managing Director of Shell’s Nigerian subsidiary, met with Owens Wiwa, Saro-Wiwa’s brother and offered to trade Saro-Wiwa’s freedom for an end to the protests against the company. At least two witnesses who testified...
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...COURSE DESCRIPTION Provides a foundation in business operations through a survey of major business functions (management, production, marketing, finance and accounting, human resource management, and various support functions). Offers an overview of business organizations and the business environment, strategic planning, international business, and quality assurance. INSTRUCTIONAL MATERIALS Required Resources Kelly, M., McGowen, J., & Williams, C. (2014). BUSN (6th ed.). Mason, OH: South-Western Cengage Learning. (Note: This is a textbook uniquely created for Strayer and can only be purchased via Strayer’s Virtual Bookstore, available through iCampus. The chapters within this custom textbook are the same as those from the national title, only rearranged in a different order.) Note: There are slides, audio chapter summaries, flashcards, workplace videos, and games located in the course shell to be used as additional resources to assist you in understanding the course material. Supplemental Resources Asare, S. K., & Wright, A. M. (2012). Investors’, auditors’, and lenders’ understanding of the message conveyed by the standard audit report on financial statements. Accounting Horizon, 26(2), 193-217. Aytaç, G., & Turan, O. Z. (2012). Issues of business ethics in domestic and international businesses: A critical study. International Journal of Business Administration, 3(5), 82-88. Bulu, I., Radojicic, M., & Nesic, Z. (2012). Some considerations...
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... CASE 8 ROYAL DUTCH SHELL : FUELING THE WORLD INTRODUCTION Almost 200 years ago, a London historic dealer began importing sea shell from the Far East to supply a fashion for exotic décor. Marcus Samuel enterprise arranged the foundation for a thriving import and export business later run by his sons, Marcus Juniorand Sam. At this time oil was largely used in lighting and lubricants and the industry was based in Baku and Russia with it is large reserve of high quality oil and strategic natural harbour. The arrival of the internal combustion engine in 1886 to a demand for transport fuel. Building on their shipping expertise the Samuel brothers commissioned a fleet of steamers to carry oil in bulk. They revolutionised oil transport with the maiden voyage oftheir first tanker, Murex. In 1892 murex was the first ever tanker to transit the Suez Canal. The brother company was name the shell transport and trading company in 1897. Itused a mussel shell as it logo. Shell transport activity in the East combined with a search for new sources of oilto reduce dependence on Russia brought it into contact with Royal Dutch petroleum. Thetwo company join force in 1903 to protect themselves against the dominance of standard oil. They fully merged into the Royal Dutch Shell group in 1907. Shell changed its logoto the scallop shell or pectin which is used today. By the end of the 1920 Shell was the world leading oil company producing 11% of the world crude and owning 10% of it tanker tonnage....
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...and sales than their domestic counterpart. International companies encounter different kinds of international environmental forces that impact their business. Most of the international environmental forces are; Cultural, Physical, Political, Intellectual, Legal, International Monetary system and Financial forces. These force are very important for a company to consider carefully before it ventures into any country for business. International companies that did not manage these international environmental forces properly have gone out of business. Most Multinationals in recent times have dedicated departments that handle these forces. This capstone project will discuss the impact of international environmental forces on Shell Petroleum Development Company. Shell is a Royal Dutch company that has many locations globally, and is one of the major oil companies in the world. Most of its international environmental forces issues will mainly focus on Nigeria, where the company has been operating since 1937 and also the United States. One ethical issue the company has face in the international business environment will also be analyzed. Finally, there will be conclusion that will restate the major points of the paper and the various points mentioned. INTERNATIONAL ENVIRONMENTAL FORCES The seven International environmental forces are Cultural, Physical, Political, Intellectual property, Legal,...
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...The textbook defines diversity as “the human characteristics that make people different from one another” (Gomez, 2010). It may also be defined as “valuing all the ways we are similar and different” (Reese 2009, p. 53). 1. First, should he or others attempt to respond to negative reactions to the composition of the new EC? What should they say? To whom? When? How? It would be wise for Voser to get in front of the negativity voiced by some members of the organization before it festers into discontent and organizational tension. “Voser did not think it appropriate to measure his commitment to diversity and inclusion by looking only at the group of eight people at the very top of Shell” (Sucher 2020, p.1). It is important that Voser points out that the creation of the new Executive Committee (EC) does not represent the efforts of the organization to be both diverse and inclusive. He should reaffirm throughout the ranks that the mission will continue to be diversity and an atmosphere that encourages inclusion. It is pretty obvious from reading the case that the committee does not adequately reflect the culture that has been devised within the Royal Dutch Shell Company. I feel that it is important that this issue of negativity be dealt with and not overlooked. If left unattended it could lead to distrust, skepticism, and low morale amongst the employees. It should be handled properly and promptly before the situation becomes critical. As a new CEO, Voser needs to quickly clarify...
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...A.Macro Environment Political , Economic, Social, psychographics. Political activity Our Business Principles prohibit payments by Shell companies to political parties. This is to avoid Shell companies buying or being perceived to be buying favors. In the United States, Shell Oil Company administers a political action committee (Shell Oil Company Employees’ Political Awareness Committee). It is a voluntary, employee-run and employee funded organization, that contributes money to political parties or individual candidates for political office, or organizations that support them. While Shell Oil Company provides administrative support to the Committee, it does not fund the Committee’s donations nor does it make any political contributions itself. We are calling for change, sharing our expertise and co-operating with governments, companies and other partners. Our Business Principles encourage us to contribute to debates on policy issues that affect our business, our employees or the local communities where we operate. Our advocacy Climate change is one of the biggest challenges we face. We will continue to work with governments to help them set the policy frameworks to create market-based incentives – such as an effective cap-and-trade market for CO2 – that will contribute towards improving energy efficiency and support lower-carbon energy, including carbon capture and storage (CCS) technologies. We advise governments to use different policy instruments for different...
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...Corporate Social Responsibility: Shell Introduction An Overview to Shell Shell is a global company dealing in energy and petrochemical products. The company has its operation spread in more than 80 countries and has employed around 90,000 employees. The organisation helps to satisfy the rising energy demand in socially, environmentally and responsible way. During last few years, corporate social responsibility has been gaining more and more prominence and Shell had been one of the first organisations to weave corporate social responsibility into the firm’s business Philosophy. The group undertook a number of projects which all aimed at the sustainable development of those regions where the company carried out its operational activities. Across the globe, the Shell foundation, which was founded with an initial endowment of USD 250 million from Shell, has been actively involved in a number of sustainable development projects. The group’s initiatives were well appraised by World Environment Council. Corporate Social Responsibility Modern business is oblige to satisfy demanding environmental, ethical, commercial, ethical and public standards as specified by the wider society (Crane et. al., 2007; Burchell, 2008). It is an appraised fact these days that economic value enhances through voluntary cooperation between the companies and its stakeholders (Schwartz, 2011; Bacher, 2007). In Nigeria Delta, Shell has been accused of poor stakeholder management (Idowu...
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...eclectic approach combining Mitchell et. al.’s (1997) framework of stakeholder attributes and class, Freeman & Wicks’ (2007) conceptualization of ‘managing for stakeholders’, and the ‘stakeholder engagement standard’ provided by AccountAbility. In order to properly assess ‘how Shell engages its stakeholders’, it is necessary first to map their most salient stakeholders (as proposed by Mitchell et. al.), and then to assess how they manage this engagement to create mutual benefits (as conceptualized by Freeman & Wicks) before comparing it to AccountAbility’s engagement standards to see if anything can be improved. Shell has, in fact, outlined in detail who their main stakeholders are, and to...
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...Shell History in Pakistan History of Shell Shell has an over 100 year’s presence in the Subcontinent [pic] The Shell brand name enjoys a 100-year history in this part of the world, dating back to 1899 when Asiatic Petroleum, the far eastern marketing arm of two companies: Shell Transport Company and Royal Dutch Petroleum Company began importing kerosene oil from Azerbaijan into the subcontinent. Even today, the legacy of the past is visible in a storage tank carrying the date - 1898. The documented history of Royal Dutch Shell plc in Indo_Pakistan subcontinent dates back to 1903 when partnership was struck between The Shell Transport & Trading Company and the Royal Dutch Petroleum Company to supply petroleum to Asia. In 1928, to enhance their distribution capabilities, the marketing interest of Royal Dutch Shell plc and the Burmah Oil Company Limited in India were merged and Burmah Shell Oil Storage & Distribution Company of India was born. After the independence of Pakistan in 1947, the name was changed to the Burmah Shell Oil Distribution Company of Pakistan. In 1970, when 51% of the shareholding was transferred to Pakistani investors, the name of changed to Pakistan Burmah Shell (PBS) Limited. The Shell and the Burmah Groups retained the remaining 49% in equal propositions. In February of 1993, as economic liberalization began to take root and the Burmah divested from PBS, Shell Petroleum stepped into raise its stake to 51%. The years 2001-2 have...
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...Shell in the Niger Delta: A Framework for Change Five case studies from civil society sponsored by February 2010 About ECCR The Ecumenical Council for Corporate Responsibility (ECCR) is a church-based investor coalition and membership organisation working for economic justice, environmental stewardship, and corporate and investor responsibility. ECCR undertakes research, advocacy and dialogue with companies and investors. It seeks to influence company policy and practice and to raise awareness among the British and Irish churches, the investor community and the general public. For more information, please visit www.eccr.org.uk. Acknowledgements ECCR would like to thank the five civil society organisations that contributed case studies based on their work in the Niger Delta; Cordaid for generously sponsoring the report; members, partners and independent experts who advised, read and commented on the text before publication; Royal Dutch Shell Plc and Shell Petroleum Development Corporation of Nigeria for providing company information and commenting on the text. Cover photo credits: Friends of the Earth International; IRIN/UN Office for the Coordination of Humanitarian Affairs; Milieudefensie/Friends of the Earth Netherlands; Stakeholder Democracy Network. Disclaimers ECCR has commissioned and published these case studies as a contribution to public understanding. The text has undergone a careful process of fact-checking and review to achieve accuracy and balance. Nevertheless...
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