...MGMT241-1203A-01 Team Building and Conflict Resolution Proactive Planning As your manager this meeting was necessary to facilitate self directed high performance teams within the organization. By having these teams this would benefit the company’s production as well as give the organization a team environment. According to Bodwell, by building high performance teams within a company it increases hopes for an accurate, swift, and agile organizations (Bodwell, n.d). There are huge benefits by having teams within the organization. The first benefit would be that the projects that an individual would do is slower because by working just individually the work is slowed and the project does not get done on a timely basis. Looking at the team perspective it would be noted that the benefit of having a team would be the projects would get done faster and the productivity increases. With this increase one can see that the projects can get delivered to our stores for sales and revenue. When the production increases then the revenue increases. By having a well planned organization with teams this means that we would have to train our individuals so that they would know how to work in teams efficiently. The following steps according to Wynn Solutions training module just to pick a few steps on how to train the team so that they will be effective to the company (Wynn Solutions, n.d). 1. Teaching them how to communicate is essential for maintaining a good team. 2. Respecting each...
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...the suppliers as customers of leading wholesalers. Introduction The Reflective Log helps in evaluating the learning experience that took place during the internship period. It presents critical insights on the entire learning experience and presents clear reflection. It helps in analyzing how far the individual has achieved, progressed, developed new skill, or the internship experience has change the learning style and enhanced skills for future growth and professional development. It is strictly about skill evaluation and critical study of skill improvement achieved through work experience (Bridges, 1999). In this assignment the reflective log is specifically included to help in systematic thinking and gap identification which is essential for career growth by improving positive thinking. In this analysis Gibbs Reflective Cycle may be referred as it is helpful in identifying and analyzing the gaps in the skill and also intimates ways to deal with these gaps (Hickson, 2011). The model also helps in apt selection of strategies and identifies ways in which one should proceed or adapt to a particular process of growth so as to enjoy a defined career growth. Figure 1: Gibbs Reflective Cycle Source: (Brookes.ac.uk, 2015)...
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...TEAM BUILDING WHAT IS A TEAM? A TEAM comprises a group of people linked in a common purpose. Teams are especially appropriate for conducting tasks that are high in complexity and have many interdependent subtasks. A group in itself does not necessarily constitute a team. Teams normally have members with complementary skills and generate synergy through a coordinated effort which allows each member to maximize his or her strengths and minimize his or her weaknesses. DEFINITION There is no universally accepted team definition. Everybody defines teams based on his perspective by emphasizing the aspects of the teams that are considered most important. However, we will use a single team definition, which we provide below, throughout the study in order to help readers understand more easily and be more consistent. “A team is a small number of people with complimentary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable (Katzenbach & Smith, 1993)” This team definition phrases above and beyond an everyday definition. It gives more than just wording the term of team. It brings all significant aspects of the team building process out to the surface. Another important point is that the inevitable integration necessity among these aspects. To be able to talk about a real team, we need to have all these aspects working together with harmonization. None of these aspects is more important than the...
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...B1. Team Performance Team performance models are used improve team performances within a company by utilizing strategies and assessment tools. Two examples of team performance models are Lencioni’s Five Dysfunctions of a Team and Drexler/Sibbet Team Performance System. Both models are utilization by companies to evaluate and improve team performance. Patrick Lencioni is a writer regarding management with a focus on team management. He is also the founder and President of the Table Group. Since 2002 Lencioni’s Five Dysfunctions of a Team has become a significant source in building teams. This universal model has been embraced by many different organizations. According CPP, “Lencioni’s program is based on his fable of a team in crisis that needs to overcome dysfunctional team dynamics in order to have an opportunity to be successful. Lencioni’s Five Dysfunctions of a Team Model are absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. Stage 1 consist of building trust. Absence of trust can be due to people being pushed into groups to build trust. Instead trust is built overtime and is based on follow-through and creditability of the individual. Stage 2 is mastering conflict. Individual’s need to discover how comfortable they are with conflict. This is where it is important to realize that conflict is an opportunity for productivity. Trust must be established in order to challenge and push one another...
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...Team Cohesion in the Public Services. Question 1: Meredith Belbin came up with 9 Team Roles. Implementer: This means that this character is well organised. This is a good thing because it means that they are able to keep track of what’s been done, what needs doing etc. They take very basic ideas, and they convert them into tasks. This is good because if there wasn’t someone like this, then the team would not have a high productivity because they wouldn’t know how to change ideas into actions. Sometimes they can be slower than others, this would be a problem in a fast paced activity. Shaper: This means that they have a lot of energy when doing a task. This is a good thing because it makes other people in the team want to move forward and to do well. This means that the task will be done quicker as more people will be getting involved with the task. They can sometimes be insensitive. This means that they show or feel no concern for other people’s feelings. This is a bad thing because people in the team could get offended by a comment and it could cause friction in the group. Completer/Finisher: This means that they always see things through to the end of the task. They make sure that everything is working well and making sure that everything’s right. This is a good thing because it means that if anything is going wrong, then they can identify it and make it right. A bad thing about this role, is that they can worry too much about the task and they may not trust other people...
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...career. During my work life of 9 years in different firms I have how important Team and Teamwork really is. I have worked in different situations with different people and I strongly believe that Teamwork is basis for successful results. Together Everyone Achieves More (TEAM) In today’s world TEAM and Team work plays an increasingly important role be it in any given situation. Chuck Page once said “A single leaf working alone provides no shade.” To succeed at the task in hand everyone involved needs to combine their efforts. If everyone does their job well, then team accomplishes more. One should realize the fact that great achievement can be made if individuals master the fundamentals and work together as one unit. Everyone has a unique role, but each person's individual role must be recognised and appreciated. Every team member is important and need to understand how important it is for him/her to work smoothly together for the benefit of both team and team member. Each player must be dedicated to the whole team and be willing to act unselfishly. When challenges arise (as they always do), the team needs to have the resources, accountability and commitment to deal with them in a constructive and positive manner. A sense of teamwork will play an integral part in this. When team members work together for the good of all, everyone achieves more, keeping in mind that the development of an effective team requires a positive attitude and dedication towards the teamwork, along with...
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...options. Just like Gurak and Lannon (2009) say, topic is the first step to access successful team work. However, According to O'Leary (2004), different views and opinions among team members are inevitable and bringing these different points together is one of the strengths of a team approach. Indeed, after two times’ discussions, we roughly decided on two aspects fashion and food. Based on the interests of these two different areas, we divided into two groups to do the research. Firstly, the opinion of fashion group is that they want to set up an independent designer clothing store. These independent designers come from students who study in fashion department. However, through research, the fashion group found that we do not have the basic knowledge and understanding of fashion industry. Moreover, the root problem is that clothing shops need a larger store which means we need more rentals. What is more, considering the issues of the cost of foundry, location of store, and the salary of these independent designers, it seems not workable with the ￡100,000 investment fund. Compared with fashion group, the idea of food group is to set up a noodle rice store which needs much less cost on rent and lower barrier to access. What is more, because we can operate this noodle rice store completely by ourselves, we can get rid of salary to other employees. However, with these facts, some team members...
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... This shift involves increasing the emphasis on the group or team. Many factors are driving this shift. Technology is a primary force as tasks have grown too complex for individuals to tackle alone. In addition, competitive forces have led many organizations to flatten the organization by reducing the numbers of levels of middle managers. Shifting authority and responsibility down to the bottom level allows teams to take over functions that used to be done by management. On a macro scale, as organizations involve multiple businesses, multiple industries and multiple countries, new and complex issues are evolving that rely on numerous interdependent groups with decisions made by teams consisting of members of these various groups. Even without these forces, others have found that harnessing the potential power of the group can have a dramatic effect on productivity and job satisfaction. Today, most organizations embrace the notion of teams. Teams have become the core unit in many organizations. Part of this is based on the fact (and supported by research) that teams are more effective in solving problems and learn more rapidly than individuals. When it is working well, groups or teams can enhance problem solving and creativity, generate understanding, acceptance, support, and commitment. It can also enhance morale, provide an outlet for affiliation, enhance self-esteem, and create consensus and security. A team is defined as a small number of people with complementary skills...
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...at the business that are the most important people in the business. Without employees in a business then the business does not achieve its goals. They are the people that make things move. There is therefore no escaping people-skills if a business venture is to highly perform. “Management is nothing more than motivating other people”. These are the words of Lee Iacocca – former CEO Chrysler. It is therefore important for a manager to have some basic tips on how to manage people. It is vital that a manager delegates most of the objectives set to achieve so that he or she gets time to manage the team he or she has been given to manage. It also helps the manager to clear his or her mind. It is very important that the person who delegates has a clear head on his or her shoulders. Pearce and Conger (2002, p.41) identify that one of the most important “X factor” is team work. A strong team delivers most of the things put before it. This paper will focus on teamwork and critically analyse it on how it can be used to improve performance. When people come...
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...Communication and Interpersonal Skills Communication -the transfer of a message (information, idea, emotion, intent, feeling, or something else) that is both received and understood. Communication Levels 1. One-on-one level – this is you and your fellow colleagues or you and your manager and/or supervisor. 2. Team-or-unit level – level that is limited to the group and its members. 3. Company-level – larger than team level, communications with the different teams within the company or organization. 4. Community-level – how the company communicate to the different sectors of the community or society Inhibitors of Communication Kill the Messenger” Syndrome – we do not take this literally. This syndrome is our natural way of not listening to people we do not like. When we do not like the person talking, we do not listen to what he/she is trying to say because we are already assuming that everything that is coming out of their lips are not good Difference in Meaning – as seen in our activity earlier. The leader tries to explain the picture but some of us have a different perception. Maybe the misuse of words to explain is the root cause of this inhibitor Lack of trust – a symptom of the “Kill the Messenger” syndrome. Again, if you do not like and trust the person talking, you totally disregard the message the speaker is trying to convey. Information overload – sometimes called communication overload. People have a limit as to how much information one can...
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...April 19: Thursdays 5:00-5:50 p.m. Required Texts/Materials: 1. Robbins, S. & Judge, T. (2012). Essentials of Organizational Behavior (11th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. 3. MyManagementLab: This is an additional online resource that goes with our textbook. More information will be provided the first week of class (e.g., how to register, how we will use it). 2. Readings, case studies and other class materials will be posted on our Moodle http://menlo.mrooms3.net and Menlo Library http://apps.menlo.edu/library/courses/reserves.php sites. Please log-in the first week of class to ensure you can access our sites. Course Description and Approach: Organizational Behavior (OB) “is a field of study that investigates the impact that individuals, groups and structure have on behavior in organizations” (Robbins & Judge, 2012; pg.2). Topics include perceptions, personality, team dynamics, problem-solving, communication and collaboration, conflict management, and motivation. Building positive organizational cultures, understanding power and influence and leading and managing change effectively and ethically are also key topics covered in this course. This course is designed to allow you to be an active participant in the learning process (i.e., apply the material to your life). Class sessions will typically include mini-lectures, cases analyses, team development activities, presentations, and discussion. Course Learning Objectives: The overall...
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...Benefits of creating a team at work. Introduction “Remember upon the conduct of each depends the fate of all.” - Alexander the Great (BrainyQuote.com, 2012). This statement, made by one of the greatest leaders and military minds the world has ever known, applies to every aspect of business and life. Whether it’s a company, a sports team, or a military unit everyone in each of these groups depends on another person to succeed. In order to truly understand teamwork, team building, and what it means to be on a team, “team” must be defined. Team, by plain definition, is a group of people joined for a common goal, normally with talents or skills that complement each other to help them achieve their full potential (Armstrong, 2008, p.60-66). Teamwork consists of the following aspects: the characteristics of a team, leadership’s role in team building, and the benefits of a team approach in the business world. If a management team approaches and properly connects a team together, it will foster a better working environment for the employees, which will create a better atmosphere for the customer. Characteristics of a Team “The basic structure of a team includes a goal, a leader, a group, assessment, feedback and adjustment. Team development is a critical beginning in the process”(Business.com, 2012). There are ten characteristics of a team: (Gordon, 2002, p.185-188) 1. They must have clear goals. 2. Each person must have a defined role within the team. 3. There must...
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...A PAPER PRESENTED TO HOUSING FINANCE BANK HEAD OFFICE ON TEAM BUILDING PRESENTED BY MASEMBE ASHADU CO - ORDINATOR – THE MOTIVATIONAL CENTRE +256-772-859655 13TH - JULY -2013 AT THE HAVEN-JINJA. COMMUNICATION SKILLS/DYNAMICS The ability to communicate effectively is important at work. Here are some mechanisms and tips to help you develop good communication skills. Mechanisms we use to establish and modify work relation ships. Have courage to say what you think. Be confident in knowing that you can make worthwhile contributions to conversation. Take time each day to be aware of your opinions and feelings so you can adequately convey them to others. Individuals who are hesitant to speak because they do not feel their input would be worthwhile need not fear. What is important or worthwhile to one person may not be to another and may be more so to someone else. Practice. Developing advanced communication skills begins with simple interactions. Communication skills can be practiced every day in settings that range from the social to the professional. New skills take time to refine, but each time you use your communication skills, you open yourself to opportunities and future partnerships. Use gestures. These include gestures with your hands and face. Make your whole body talk. Use smaller gestures for individuals and small groups. The gestures should get larger as the group that one is addressing increases in size. Don’t send mixed messages. Make your words, gestures...
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...us, teamwork is a part of our everyday life. Whether it is at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team benefits any organization and leads to more successes than failure. In order to understand the competencies needed to build and lead high performance teams, it is helpful to first define a team. Here is a simple but effective description from The Wisdom of Teams (Harvard Business School Press, 1993.) "A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable." The Work Team is defined by many great practitioners in different sense. According to Griffin and Moorhead it is a “small number of people with complementary skills who are committed to a common purpose, common performance goals, and an approach for which they hold themselves mutually accountable.” A group of employees that works semi-autonomously on recurring tasks are called work teams. Work teams are most useful where job content changes frequently and employees with limited skills and a specific set of duties are unable to cope. A group of employees that works semi-autonomously on recurring tasks are called work teams. Work teams are most useful where job content changes frequently and employees with limited skills and a specific set of duties are unable to cope.(its delted since it’s a...
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...Working in a team Introduction The purpose of this assignment is to identify what team work is. A team work came to be defined as: “A tendency to behave, contribute and interrelate with others in a particular way“ Dr Meredith Belbin It is important to outline key issues and conceptions involved in team work like communication, team role, coordination and team structure. The big factor of effectively team working is communication. Belbin shows if members of team are not communicating and working together, this can lead to number of problems and mistakes. I commenced employment with Equniti-ICS on 9th February 2009 as a Payroll Administrator, so have been employed with the company just over two years. From my point of view communication with team members gave me opportunity to gain more experience and knowledge about payroll services. After nine month I was promoted to Trainee payroll controller role and I continued to work with my team member and with customers. In my current role I process 15 payrolls for 10 different clients. Without help for team member I would not have the skills and knowledge to prioritise and manage such a heavy workload. My team is coordinated by supervisor and everyone has their role within the team depend what experience and knowledge they have. The supervisor is allocating roles to a team and people are more confident when their skills and knowledge had been used in the correct area. In our team is an organisational structure: Team – Supervisor...
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