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Trader's Joe Case

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Trader Joe’s Discussion Questions
1. One way Trader Joe’s encourages its employees to increase the level of performance and job satisfaction is by showing them appreciation. Employees at Trader Joe’s not only are compensate with a salary but they also receive benefits such as medical, dental, vision insurance, company-paid retirement, paid vacation, and a 10% employee discount.
2. Trader Joe’s give managers the knowledge of the company’s system and it also helps them to form that kind of loyalty they need in order to run the stores. In fact, managers’ role is to keep customers involved in the philosophy of the company so customers are provided with a wide knowledge of the products that the company offers. The four different aspects on which managers have to focus are planning, organizing, leading, and controlling. All of functions are important within the company and each of them has particular tasks. For example planning is obtained by the pursuit of value which is good tasting and quality at a low cost.
3. Trader Joe’s’ concerns in human capital is demonstrated by how it values all the employees within the company. In order to make the company successful in achieving its goal, Trader Joe’s gives its workers the knowledge of its system and it also teaches them everything about the different products. Briefly the human capital at Trader Joe’s is obtained by training and inspiring the workers and by valuing them through high benefits and salaries.
4. The value chain is “a sequence of activities that creates valued goods and services for customers” (“Organizational behavior”). Trader Joe’s develop such system in the following way: it offers high quality products at a low price, it creates an effective and productive environment among the workers and it sells the product to customers. Customers, by deciding whether or not to buy the products Trader Joe’s offers,

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