Free Essay

Training and Development

In:

Submitted By kemon
Words 3197
Pages 13
HR 512
Training
Training on Sexual Harassment
Carolyn P Garrity

November 21th, 2012

Sanjoy Barman
Md. Kamrul Ahsan Emon
Rafsan Kabir

Confederation College
Contents
Introduction 3
Training Need Analysis 4
Tool Design: 4
Effective use of tools: 4
Survey on Sexual Harassment 5
Report of findings: 7
TRAINING PROPOSAL 12
1. Title of Training Proposal: Avoid Sexual Harassment at Your Workplace. 12
2. Sector: 12
3. Brief Description of Training 12
3.1 Training Objective: 13
Participants will learn: 13
TRAINING DESIGN 14
4. Details of Training Design: 14
4.1Proposed Date and Duration of Training 14
4.2 Course Outline: 15
I. Understand and reinforce the need for sexual harassment training 15
II. Identify and legally define discrimination and harassment 15
III. Prevent harassment and discrimination 15
IV. Understand different gender and cultural communication methods 16
V. Active and respectful communication skills 16
VI. Case study application, course review and examination 16
4.3 Training Output: 17
4.3 Methodology: 17
Return on Investment 18
Target Group 18
Training Costs 19
Training Plan 20
Name and Designation of Officer to be contacted for details: 23
Bibliography 24
Appendix 25

Introduction
Training helps the organization to identify the effectiveness of training. It indicates the performance required for the employees to perform the job. Training plays an important role to develop the skills and performance of the employee by increasing their knowledge, provide guidelines to perform the job in a better way. A need of training measure the gap between the actual performance of employee and the required performance required to perform the job.
Communication plays an important role to eliminate harassment at workplace. There is less chance of misunderstanding and miscommunication between the employees if they have a better communication with each other. Sometime people harass someone without even knowing. But it creates a negative impact on employee performance and peer relations.
This training has been developed for the HR student of Confederation College, because students those who are graduating from the Human Resource field they need to know about this clause before entering to their work place. From this training trainees would be able to identify which areas of harassment needs to be understood and identified so that trainees can provide a proper response after the training program. This training will also help them to understand how to deal with harassment issues and developing policies regarding harassment issues.

Training Need Analysis
Training needs analysis is a systematic process of understanding training requirements. It is conducted at three stages - at the level of organisation, individual and the job, each of which is called as the organisational, individual and job analysis. We have selected Individual assessment tools for the student of Confederation College, specially our classmates.
Individual assessment analyzes how well an individual is determines the individual's capacity to do new or different work. Individual assessment provides information on specific filed of training and what kind of training should be suitable for the individual.
Tool Design:
We used the survey method to collect the data to provide information for the needs analysis of the training. We developed a survey questioner consist of ten questions related with sexual harassment. This survey gives us a detail understanding about people’s knowledge about sexual harassment issues and the process to deal with it. We give this questioner to our classmates and staffs of Confederation College (Library, SUCCI, and International Office).
Effective use of tools: We used multiple choice (yes/no) answers and we also provide a comment section. The students and staffs of Confederation College can give their comments on the questions while providing their answer. The feedback from the questioner will be very effective for us to determine the necessary of the training on sexual harassment. The survey was done with twenty peoples who are students and staffs of Confederation College. The sample questioner is given below. We have attached the surveys at the appendix.

Survey on Sexual Harassment
HR Associates, Thunder Bay
Please take a few moments to complete this brief survey. Your answers will help to determine the content of a training session to address cultural diversity in the workplace with a focus on harassment. Thank you for your time.
1) Do you understand sexual harassment?
Yes/No
Comments: _________________________________________________________
2) Have you ever faced any harassment at school or workplace?
Yes/No
Comments: _________________________________________________________
3) Do you know which law is related with sexual harassment?
Yes/No
Comments: _________________________________________________________
4) Have you ever attended any training session related with harassment issues?
Yes/No
Comments: _________________________________________________________
5) Do you think training on harassment needs to be included in the orientation or training of an organization?
Yes/No
Comments: __________________________________________________________________

6) Do you prefer to report any harassment issues to the management?
Yes/No
Comments: ___________________________________________________________________
7) Do you know about the procedure of reporting harassment at school/work?
Yes/No
Comments: _________________________________________________________
8) David repeatedly asks Hanna for a date. She refuses each time and tells him that she has a boyfriend, yet he persists. She clearly indicates that she is not interested. “Come on,” continues David.
“Are you saying I have absolutely no chance?”
...........“I’d say there is a 99.999% chance that you and I will never get together,” she says.
...........“So, there’s still a chance!” he announces.
Is this sexual harassment?
Yes/No
Comments: _________________________________________________________
9) Do you know about the “Human Rights Act” or “The Employment Standard Act”?
Yes/No
Comments: _________________________________________________________
10) What kind of training method do you prefer while participating in a training session?
(a) Classroom (b) Online (c) Training Manuals (d) other_____________________

Comments: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Report of findings:
We are going to discuss every question on the survey and discuss the response from the students and staffs of Confederation College. As we discussed before that the survey was done with 20 peoples.
1) What do you understand sexual harassment? The response was positive from all the respondents. People know the concept of sexual harassment.
2) Have you ever faced any harassment at school or workplace? The response was quite surprising, 30% of the respondents faced sexual harassment in work or school, according to them most of the sexual harassment was verbal. Fortunately none of them face assault. The rest 70% did not face any sexual harassment in work or school.
3) Do you know which law is related with sexual harassment? All the respondents know about sexual harassment but they do not know what laws are related with sexual harassment. The Human Rights Act and Occupational Health and Safety Act in Ontario are related with sexual harassment. This training will be helpful for the students and staffs of Confederation College to understand the laws and policies associated with sexual harassment.

4) Have you ever attended any training session related with harassment issues? Fifty percent of the respondents attended training related with harassment issues. We assume that they get this training while start working in an organization. Every organization has policies dealing with harassment issues (it is required by the ministry of labour, Ontario). This training program will be beneficial for the employees because the training deals with extensive details about sexual harassment.
5) Do you think training on harassment needs to be included in the orientation or training of an organization?
All the respondents think that training on harassment needs to be included in the orientation or the training programs.
6) Do you prefer to report any harassment issues to the management? Any harassment issues need to be reported to management. Most of the time harassment issues are not reported to the management. Five percent of our respondents do not agree to report to management. This training will give information about the process of dealing with harassment issues.
7) Do you know about the procedure of reporting harassment at school/work? According from the previous question majority of the respondents is willing to report for the harassment issue however which noticeable that only 50% of the respondents do not know the procedure how to report harassment issue at school/work.
8) Is this sexual harassment? Majority of the respondents responded that this case is related with the harassment issue.

9) Do you know about the “Human Rights Act” or “The Employment Standard Act”? It is really a positive sign that 75% of the respondents know about the terms “Human Rights Act” and Employee standard act. But it does not indicate that they have detail understanding about the laws. This training program is going to help them to understand the laws related with sexual harassment.

10) What kind of training method do you prefer while participating in a training session? More than 50% of the respondents prefer classroom as a method of training season, some of them prefer both class room and online training method. Our training program is designed in providing training on class room (lecture), online access, and training manuals (details about the topic related with training). So it will be beneficial for trainees to adopt the concepts of training as we use several training methods.

TRAINING PROPOSAL
This training program is developed by HR Associates, out highly qualified consultants design the training program in a way that will be easily understandable, related with the laws and policies. Attending this training program is not a cost it is an investment. After attending the training the attendee will have detail understanding about harassment, sexual harassment, what is the acceptable behaviour, the policy to deal with sexual harassment. This training will reduce the harassment events and reduce legal cost dealing with harassment. So, attending this training will be a win-win approach for both employees and organization.
1. Title of Training Proposal: Avoid Sexual Harassment at Your Workplace.
2. Sector: Our training will help employees to learn and apply the important skills of handling sexual harassment issues and complaints. This influence on training thoroughly addresses the elements of how to prevent unacceptable behaviour. The class includes a detailed overview of what sexual harassment is, explains legal definitions, discusses sexual harassment prevention, and shows how to handle sexual harassment complaints and maintain a positive work environment. 3. Brief Description of Training
Sexual harassment can be defined by any unwanted sexual attention or unwanted behaviour of a sexual nature. This does not mean the person perpetrating the act must physically touch you. It can be verbal or physical. Behaviours may range from very mild to very serious. It is illegal in almost all countries and can harm the victim in a psychological as well as physical nature.
3.1 Training Objective:
The objective of the training is to give a detail understanding to employees about harassment issues and the process to deal with it. This training is very cost effective for students. The future HR Professionals will have an in-depth knowledge about harassment issues especially sexual harassment, the laws associated with harassment issues, the development of policies for dealing with harassment.
Participants will learn:
• Improve productivity by providing a more comfortable working climate.
• Communicate more professionally and effectively with co-workers.
• Reduce the instances of being misunderstood or misrepresented.
• Reduce the exposure to employment and labour law claims by documenting sexual harassment training.
• Deal with cultural, generational, religious and other differences more sensitively.
• Learn communication skills that can eradicate harassment and discrimination before it begins.
• Address the most common causes of harassment and disrespect
• Increase the employee's understanding of their responsibilities and expectations of behaviour.
• Identify and avoid risky work place conduct
• Reinforce your company's anti-harassment and discrimination policies. TRAINING DESIGN
4. Details of Training Design:
4.1Proposed Date and Duration of Training

Date 22nd November, 2012
Venue Lecture Theatre: Room 265
Shuniha Building, Confederation College, Thunder Bay, ON, Canada
Time Morning Session
8:30-12:30
After Launch
1:00-5:00

4.2 Course Outline: Preventing Sexual Harassment Training Course Outline:
I. Understand and reinforce the need for sexual harassment training
1. Sexual harassment fact and figures
2. Recent important court cases
3. Identify the importance of sexual harassment training
4. Develop and present course goals and objectives
5. Participate in a sexual harassment IQ quiz
6. Identify when and why the employer may be liable
7. Understand where and why the individual supervisor may be liable
II. Identify and legally define discrimination and harassment
1. Define and explain sexual discrimination
2. Define and explain sexual harassment
3. Define and explain pregnancy discrimination
4. Define and explain quid pro quo sexual harassment
5. Define and explain hostile environment harassment
6. Participate in an exercise to identify 10 different patterns of harassment
III. Prevent harassment and discrimination
1. Communicate and review company anti-harassment policies and procedures
2. Learn the steps necessary to establish the correct workplace environment
3. Learn how to legally and safely investigate sexual harassment complaints
4. Learn what is required to protect against retaliation for filing a sexual harassment complaint
5. Identifying where the employer may be liable
IV. Understand different gender and cultural communication methods
1. Identify and examine differences in Content, Style and Structure
2. Compare & contrast the strengths/weaknesses of different communication methods
3. See how humour can be perceived differently
4. Overcoming the most common stereotypes
5. Environmental differences between genders
V. Active and respectful communication skills
1. Active listening
2. Words and phrases that appear disrespectful
3. Courteous and respectful words and phrases proper for business communication
4. Courteous and respectful behaviour in office and business settings
VI. Case study application, course review and examination
1. Participate and correctly resolve 3 real-life sexual harassment case study applications
2. Participate in a comprehensive course review
3. Complete a comprehensive preventing sexual harassment examination
4.3 Training Output:
• Training Certification will be provided
• Online resources (News and Laws related with harassment issues).
• Networking (Facebook groups, Linkedin, Watercooler)
4.3 Methodology:
• Class room
• Audio/ Video
• Lecture
• Handout
• Manual

Return on Investment

Our training fee is $150 only (per person). This training is very informative and related with practical job aspect. So, attending this training program will be beneficial for both employees and organization. The employee will be benefitted because they will know their rights and the process of dealing with harassment issues. The organization will be benefitted because they will face less harassment issues at work as employees are well aware and it will also reduce their legal cost because number of grievance and cases will decrease eventually.

Target Group

This training is mainly designed for potential HR Professionals (students) of Confederation College. This training program will be helpful to develop detail understanding about harassment issues, laws related with it and the process of dealing with these kinds of problems. The training fee is very low compare to other professional training programs.

Training Costs
Sector Type of Cost Estimated Cost Total Cost
Instructor Fees Per hour $20 $180 X 2 person $360
Venue Fees One day $400 $400
Refreshment Fees Breakfast $150 Lunch $200 Tea/ Coffee/ Pop $50 $400
Training Materials Handouts & printouts
File
Paper/Panicle $120
$20
$10 $150
Certification Fees Printing cost $15 ($15 X 20) $300
Travel Allowance Per person $400 ($400 X 2) $800
Other Fees - - $140
Total fees $2550

Training Plan

Morning Session (Part- 1)
Time: 8:30am to 10:00am
Content • Ice breaking session
• Survey
• Introduction to HR Associates
• Why do you need training?
• Introduction to Harassment
• Sexual Harassment
• Example of Sexual Harassment
• The Effect of Sexual Harassment
Description • Harassment issues
• Sexual harassment
• Small introduction about HR Associates and the mission, vision and goal of the organization.
• A short video about real harassment issues in workplace.
• What is harassment?
• Definition
• Laws related to harassment?
• Different types of harassment?
• Definition, law related with sexual harassment
• Short video about a conversation between two employees
• A brief description about the effect of sexual harassment: low productivity, loss of job, loss of carrier
Follow Up • Evaluate the knowledge of the students about harassment and sexual harassment
• Strategy of HR Associates, methods of training.
• Videos about Harassment
• Questioner session for the student
• Effectiveness of the harassment issues
• Discussion about critical issues
• Clear concept about sexual harassment
• Impact of sexual harassment
Presenter Md. Kamrul Ahsan Emon, Md. Rafsan Kabir
Tea/ Coffee/ Pop Break
10:00 am to 10:20 am
Morning Session (Part- 2)
Time: 10:30am to 12:00am
Content • Case study
• Video Presentation
• Feedback of Case study
• Employers responsibilities
• How to report any kind of harassment issues to the management?
• Whom and how to report?
• “Human Rights Act” and “The Employment Act”
• Benefit of Sexual harassment Training
• Test
• Evaluation of the Training
• Certification of the Training
Description • Different situations of sexual harassment
• Types of sexual harassment
• Identification of Harassment
• Harassment case study
• Video presentation about types of sexual harassment
• Feedback from case study
• Employers responsibilities
• Reporting method, proper way, whom to report
• Providing the knowledge of “Human Rights ACT” and “The Employment Act”
• Labour law, Safety measurement
• Finally taking a test from the Training program
• Evaluation of the test
• Certification provided after test
Presenter • Md. Kamrul Hasan Emon, Sanjoy Barman

Name and Designation of Officer to be contacted for details:

______________________________________
Md. Kamrul Hasan Emon
Designation: Head of the Training
E-mail: kemon@confederationc.on.ca
Contact No: 807-355-0166
______________________________________
Md. Rafsan Kabir
Designation: Head of Organizational Development
E-mail: rkabir@confederationc.on.ca
Contact No: 807-355-3673
______________________________________
Sanjoy Barman
Designation: Head of Human Resources
E-mail: sbarman@confederationc.on.ca
Contact No: 647-964-9569

Bibliography

http://www.uwo.ca/equity/discrimination/definitions.htm

Appendix

Meeting Minutes

Date Time Activities Member Present Task assigned Due Dates Status
Oct 20th , 2012 2:00 Selection the topic: Harassment issue in organization Emon
Rafsan
Sanjoy Information gathering, and selecting the toolds Oct 21th Achievement
Oct 21th 3:00 Designing tools : Questionnaires format Emon
Rafsan
Sanjoy Perform the survey to gather results Oct 27th Achieved
Oct 27th 2:30 Analysis of the survey, designing the sells program, general description of training, selecting the evaluation method. Emon
Rafsan
Sanjoy Evaluation method analysis, Benefits of Training, Oct 28th Achieved
Oct 28th 12:00 Discussion about Targeted people, cost estimation and summarized, sale ability defining Emon
Rafsan
Sanjoy Defining target people to sale the training, estimate the actual cost for this training Nov 2nd Achieved
Nov 2nd 5:30 Defining objective, Performance specification ad identification, Training plan. Emon
Rafsan
Sanjoy Identification of training plan and method. Nov 3rd Critical, need time
Nov 3rd 12:30 Method of training, identification of responsibilities & materials, if any agenda. Emon
Rafsan
Sanjoy Training responsibilities, methods, agenda. Nov 4th To be continued
Nov 4th 3:00 Gathering information for sorting, modifications, etc Emon
Rafsan
Sanjoy Review all past works Nov 9th To be continue
Nov 9th 6:00 Prepare presentation Emon
Rafsan
Sanjoy Review work Nov 10th To be continued
Nov 10th 3:00 Presentation work Emon
Rafsan
Sanjoy Review Nov 11th To be continued
Nov 11th 2:30 Presentation work Emon
Rafsan
Sanjoy Review Nov 12th To be continued
Nov 12th 3:00 Review Emon
Rafsan
Sanjoy Review Nov 18th Finalizing
Nov 18th 3:30 Video editing, video adding to the presentation Emon
Rafsan
Sanjoy Continued Nov 19th Finalizing
Nov 19th 6:30 Video editing, video adding to the presentation Emon
Rafsan
Sanjoy Continued Nov 20th Finalizing
Nov 20th 5:30 Finalizing the presentation Emon
Rafsan
Sanjoy Achieved Good luck for 21st Nov

Similar Documents

Premium Essay

Training and Development

...Journals Inc. (USA) Print ISSN: 0975-5853 Impact of Training and Development on Organizational Performance By Raja Abdul Ghafoor Khan, Furqan Ahmed Khan, Dr. Muhammad Aslam Khan University of Lahore, Islamabad Pakistan Abstracts - Training and Development, On the Job Training, Training Design and Delivery style are four of the most important aspects in organizational studies. The focus of current study is to understand the affect of Training and Development, On the Job Training, Training Design and Delivery style on Organizational performance. The back bone of this study is the secondary data comprised of comprehensive literature review. Four Hypotheses are developed to see the Impact of all the independent variables on the overall Organizational Performance. The Hypotheses show that all these have significant affect on Organizational Performance. These Hypotheses came from the literature review and we have also proved them with the help of literature review. Results show that Training and Development, On the Job Training, Training Design and Delivery style have significant affect on Organizational Performance and all these have positively affect the Organizational Performance. It means it increases the overall organizational performance. We also prove our Hypothesis through empirical data. However, results are strongly based on the literature review. Keywords : Training and Development, On the Job Training, Training Design, Delivery style, Organizational Performance. GJMBR-A...

Words: 1870 - Pages: 8

Free Essay

The Importance of Training and Development in Hospitality Industry: Maldives Resorts

...importance of training and development in hospitality industry: Maldives Resorts BSc (Hons) International Tourism and Hospitality Management Contents 1.0 Introduction …………………………………………………………….. 3 – 4 2.0 Literature Review 2.1 Aims & objectives of training and development ……………………. 2.2 Reasons for employee training and development …………………… 2.3 The importance of training and development ……………………….. 2.4 General benefits from training and development …………………… 5 5 5–7 8 3.0 Training and development in the Maldives hospitality industry……….... 9 – 12 4.0 Conclusion and recommendations ………………………………………. 13 – 14 5.0 References ……………………………………………………………….. 15 Page 2 of 15 1.0 Introduction First of all let’s check out what is training and development? According to Wikipedia, training refers to the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies. In other words training is specialised instruction or practice that assists in changing an individual’s behaviour so that their performance will become more proficient. Furthermore, (Dunk, 2003) stated that training is the process which is used for the development of knowledge and skills needed to perform the jobs, duties and tasks in an organization. As per (Hinkin, 2006) training is a four-stage process which consists of assessment, development, implementation and evaluation. Whereas, development focuses upon...

Words: 3408 - Pages: 14

Premium Essay

A Study to Improve the Employee Training and Development Program of Jiangnan Group Limited

...employee training and development program in Jiangnan Group Limited is not functioning good enough to help achieve the company goals. The major areas of weakness require further investigation and remedial action by management are company too rely on manpower, traditional training programs can be too costly and often too time-consuming, continually increase manufacturing cost by China’s current Five-Year-Plan (2011-15) of minimum wage and the rising value of the RMB raise the production cost and made the goods more costly to ship. To resolve the problems the following recommendations are proposed: * Review existing T&D programs to ensure they address MCO Competency Gaps and Leadership Talent Pool needs. * Revise/upgrade existing T&D programs to improve competencies and/or add ‘new’ ones * Develop new T&D Programs to identify necessary or additional resources (outside vendors, partnering arrangement with other agencies, budget/resources needs and availability, etc.) * By using E-training system, Jiangnan Group Limited is able to train employees stationed remotely, without having to regard geographic or language barriers. * Establishing a new manufacturing facility in South Africa to benefit from the growth in South Africa and its surrounding countries. * Also save cost from establishing a new manufacturing facility in South Africa * Using robots to replace manpower * Adopt E-training for management & marketing training * develop...

Words: 5102 - Pages: 21

Premium Essay

Training and Development

...Training and Development of Employees Training and Development of Employees An organization is always looking for individuals who can keep and sustain competiveness of the organization. The human resources and the managers play a specific role in identifying the appropriate people that can carry all the challenges with confidence. Ask yourself one question, “How do these individuals develop such skills and knowledge to stay competitive within the organization”? The answer is Training and Development of the employees. In our culture we highly value learning. This topic provides a range of information about training and development, including what type of money an organization puts out for training and development, the benefits for both employee and the organization, and different methods used for training and development. Training and development is one of the most important aspects of our lives and our work. Even though we may have attending many years of schooling in our field of study, many of us have no idea how to approach training and development. Some of us think we know all there is to know in our field of study and think there is no need for trainings. Unfortunately, in any career field, there is always room for improvement. Training and development is a function of human resource management concerned with organizational activity aimed at bettering the performance of individuals and groups in organizational settings. It has been known by several names, including...

Words: 743 - Pages: 3

Premium Essay

Training and Development

...Training and Development- IndianOil _______________________________________________________________________ _ TRAINING AND DEVELOPMENT Introduction Every organization needs to have well trained and experienced people to perform the activities that have to be done. Training is a process of learning a sequence of programmed behaviour. It is application of knowledge. It gives people an awareness of the rules and procedures their current job and prepare them for an intended job. Development is a related process. It covers not only those activities which improve job performance, but also which bring about the growth of the personality; their potential capabilities so that they become not only good employees but better men and women. In organizational terms, it is intended to equip person to earn promotions and hold greater responsibility. to guide their behaviour. It attempts to improve their performance on Training a person for a bigger and higher job is development. And this may well include not only imparting specific skills and knowledge but also inculcating certain personality and mental attitudes. As the jobs become more complex, the importance of employee development also increases. In a rapidly changing society, employee training and development are not only an activity that is desirable but also an activity that an organization must commit resources to if it is to maintain a viable and knowledgeable work force. © A 1 help individuals in the progress towards...

Words: 15227 - Pages: 61

Premium Essay

Training and Development

...TRAINING MEANING OF Training Training is the act of increasing the knowledge and skills of an employee for doing a particular job. Training is a short-term educational process and utilizing a systematic and organized procedure by which employees learn technical knowledge and skills for a definite purpose. Importance of Training The importance of training and development to a larger extent depends on human resource development. Training is most important technique of human resource development. Training develops human skills and efficiency. Trained employees would be a valuable asset to an organization. Organizational efficiency, productivity, progress and development to a greater extent depend on training. Organizational objectives like viability, stability and growth can also be achieved through training. Human potential represents the greatest asset of any organization. Human potential, however, can only be considered an asset if it is consistently developed. Training and development are vital functions for any organization. The purpose of training is to impart knowledge and skills necessary to effectively fulfil the everyday operations of the organization. The purpose of development, on the other hand, is to enhance the use of the organization’s untapped, human potential. Increased productivity is directly related to the development of the organization’s untapped, human potential. Many organizations unwittingly spend a lot of money on training while ignoring development;...

Words: 331 - Pages: 2

Premium Essay

Training and Development

...PROPOSAL TOPIC: THE EFFECTS OF TRAINING AND DEVELOPMENT ON THE PERFORMANCE OF KOFORIDUA POLYTECHNIC STAFF GEORGE ASANTE EDUAH (SB/DHR/13/0020) MBA HUMAN RESOURCE MANAGEMENT 1.1 Background of the Study The Workers or Employees working in or for an organization are now being considered as ‘human assets’ even though different terms like ‘staff’, ‘manpower’, ‘personnel’, etc. are still in currency. The emerging trend is to treat them as ‘human assets’ or ‘human resources’. The success of any organization depends on appropriate use of human assets available in the organization. All other assets could only be supplementary to human assets. Towards augmenting the human resources and to cope with changes – both internal and external, the organization has to concentrate necessarily on developing the ability, wisdom and skills of its workforce. Again employees are said to be the most valuable assets in an organization, and that an organization is only as good as its people. Only through them can organizations achieve their objectives. It is therefore important that employees possess the necessary skills, knowledge and abilities (SKAs) in order that organizations achieve their goals and remain competitive and successful. A formal approach for organizations to update employees’ acquisition of job-related SKAs is by training. From a human capital theory perspective, training is investment rather than consumption. Research claimed that training is an important factor that could...

Words: 2445 - Pages: 10

Premium Essay

Training and Development

...Training and Development Paper Michelle Andrews HCS/341 3/17/14 Instructor: Joanne Kronstedt Training and Development A good worker has the necessary tools to perform their job well. Employers have to provide training and development to ensure employees are working to their best potential. This paper will discuss the difference between training and development. It will explore why training and education are important in health care and the importance of measuring competencies. At last, it will describe the process for evaluating and tracking training effectiveness. Training and development are ways to increase the potential of employees but have two different meanings. Our text states training "provides employees with specific skills or helping them correct deficiencies in their performance" (Gómez-Mejía, 2010, p. 246). Employee training helps develop areas of incompetence or to teach them a skill needed to perform their job. For instance, an environmental service employee may receive CPR training to help in case there is an emergency. This does not mean the employee is going to become a nurse. On the other hand, development is "an effort to provide employees with the abilities the organization will need in the future" (Gómez-Mejía, 2010, p. 246). Development prepares an employee to accept a future position or promotion. Training and development can provide employees with the necessary tools they need to flourish in today's society, in which it is important to have...

Words: 788 - Pages: 4

Premium Essay

Training and Development

...TRAINING TRAINING NEEDS ANALYSIS PLANNING THE TRAINING DEVELOPMENT AND DELIVERY EVALUATION OF TRAINING Definition Training is the use of systematic and planned instruction activities to promote learning. Training has a complementary role to play in accelerating learning. ‘It should be reserved for situations that justify a more directed, expert-led approach rather than viewing it as a comprehensive and all-pervasive people development solution’. (Reynolds 2004) Why training? • Introduce a new process or new equipment • Improve the efficiency of the workforce • Provide training for the unskilled workers • Decrease the supervision needed • Improve the opportunity for internal promotion • Decrease the chances of accidents • Increased job satisfaction and morale among employees • Increases employee motivation • Increases efficiencies in processes • Reduced employees turnover • Enhanced company image Justification for training Training can be justified when: • The work requires skills that are best developed by formal instruction • Different skills are required by a number of people • The tasks to be carried out are so specialized or complex that people are unlikely to master them on their own initiative at a reasonable speed • Critical information must be imparted to employees to ensure they meet their responsibilities ...

Words: 1478 - Pages: 6

Premium Essay

Training and Development

...Davison HCS/ 341 Instructor: Mike Sawyer Training and Development Paper The most crucial aspect for the accomplishment of an association is the capacity of the people it recruits. In today’s world where huge technological, political, social, and economical shifts transpire, associations have to be able to deal with these shifts efficiently. The altering strength of competition, both domestic and global, forces companies to innovate and utilize their assets in the most competent way achievable in order to stay competitive. This new condition does not only compel associations but also their people to transform. Existing and prospective workers have to be conscious of the new technological and socio-economical standing in order to be proficient to perform well. The best way that associations can make sure this awareness is by utilizing schooling and development. “Development and training are vital to associations because they offer the expertise both now and in the upcoming. Jointly, retraining and training guarantee the expertise and staff dedication required for high quality products and services and therefore, competitiveness and endurance”. An association’s central aim is maximization of earnings, which is always attained by increasing productivity. Schooling and development are appropriate means of making workers more fruitful. A major goal of training and development is to eliminate performance deficits, whether these...

Words: 1073 - Pages: 5

Premium Essay

Training & Development

...organization. Moreover, the continuing prosperity of a firm is likely to be enhanced by employees who hold attitudes, value and expectations that are closely aligned with the corporate vision. HRM policies and practices can be strategically designed and installed to promote desirable employee outcomes, which include the enhancement of the in role and extra role behaviors of employees. Every organization is made up of people. Acquiring their services, developing their skills, motivating them to high levels of performance, and ensuring that they continue to maintain their commitment to the organization are essential to achieving organizational objectives. 1.2 Objectives of the study: (a) Broad Objective: To evaluate the training & development activities of steel industry and to identify the need and implementation of performance appraisal. Finding the ways of creating more effective appraisal and T & D system for KSRM is another objective. (b) Specific Objective: v How T& D is done in a big steel company like KSRM v How performance appraisal is done in KSRM v To identify the importance of T & D and appraisal in a company like KSRM v Identifying the problems that occurs during T & D and performance appraisal v To put forward some recommendation 1.3 Methodology: Data Collection For preparing this report data have been collected from both primary and secondary sources. Knowledge regarding different T&D operations and performance appraisal has been...

Words: 11245 - Pages: 45

Premium Essay

Training and Development

...Introduction ……………………………………………… P. 3 What are training and development .………………...…P. 4-5 Benefits of training and development ………….…………P. 6 Problems in training ………………………….……………P. 7 Managing the training process .………………………..P. 8-11 Conclusion…………………………………………………P. 12 Reference………………………..…………………………P. 13 Introduction Within the competitive world markets, today’s managers face greater challenges than ever before to maintain their position among the top economic powers. From a strategic prospective, employee training will become increasingly important during the 1990s because of the pressure to reduce costs and increase productivity. Many companies are finding that they can’t compete in the global market unless they boost productivity and invest in a better- trained and skilled workforce. Employee training is a key factor in improving levels of organization productivity. Therefore, it is important that the organization enable employees to upgrade their skills and knowledge to meet these changing conditions. Nowadays, any organization should adopt a systemic approach to training and development. Systemic training is that which is specifically designed to meet defined needs, followed by deciding what training is required to satisfy the needs. The next step is to find experience trainers to plan and implementing the program. Of course, follow up and evaluation is a must to ensure that it is effective. However, training programs can easily be irrelevant, out-dated...

Words: 2218 - Pages: 9

Premium Essay

Training and Development

...TRAINING AND DEVELOPMENT Training and Development The importance of training and development depends on human resource development. Training is the most important technique of human resource development. Training develops human skills and efficiency. Trained employees would be a valuable asset to an organization. Organizational efficiency, productivity, progress and development depend greatly on training. Organizational skills like viability, stability and growth can also be achieved through training. Training and development in healthcare are extremely important. There are many different workplaces that healthcare workers are found to need training and development and it varies. There are large and small medical practices, hospitals, therapy centers and testing facilities that all require employees to be skilled in specific tasks as well as administrative functions. Interpersonal skills among the staff are also necessary for the organization to be effective and serve the patients. Dealing with patient’s health and financial issues are also part of a healthcare worker’s skills. The importance of training and development to a larger extent depends on human resource development. Training is most important technique of human resource development. Training develops human skills and efficiency. Trained employees would be a valuable asset to an organization. Organizational efficiency, productivity, progress and development to a greater extent depend on training...

Words: 749 - Pages: 3

Premium Essay

Training & Development

...are; Training and Development Organizational development Career development. Training and Development Training is the process of improving the knowledge, skills and attitudes of employees for the short term, particular to a specific job or a task e.g. Employee orientation Skills and technical training Coaching Counseling Development is preparing for future job responsibilities, while increasing the capacity to perform at a current job. e.g. Management training Supervisory development In the field of HRM, Training and development is the field concerned with organizational activity aimed at bettering the performance of individuals and groups in organizational setting, it has been known by several names including; employee development, leaning and development etc. Training and development encompasses three main activities. They are; Training, Education and Development. The principal objective of training and development divisions in to ensure the availability of a skilled and willing work force to an organization ensures that randomness is reduced and learning or behavioral change take place in structured format. Training and development offers competitive advantage to a firm by removing performance deficiencies, making employees stay long, minimized accidents and meeting future employee needs. 2.2 Training and HRD...

Words: 1483 - Pages: 6

Premium Essay

Training and Development

...Figure 1. Concerns of Managers & Trainers in TNA Upper Level Managers Organizational Analysis Middle Level Managers Trainers Do I have the budget to buy training services? Will managers support training? Is training important Do I want to spend to achieve our money on training? business objectives? How much? How does training support our business strategy? Person Analysis What functions or business units need training? Does the organization have the people with the knowledge, skills, and ability need to compete? Who should be trained? Managers? Professionals? Core employees? For what jobs can training make the biggest difference in product quality or customer service? How will I identify which employees need training? What tasks should be trained? What knowledge, skills, ability, or other characteristics are necessary? Task Analysis TRAINING INITIATIVES AT GODREJ Phase 1: NEED FOR CHANGE • • • • • Entire distribution of Godrej transferred to P&G 1995-Break-up of the joint venture between Godrej & P&G Rebuilding exercise 1995-TQM workshop Switch from a family-run business to a professionally managed company • Changed the earlier model of management hierarchy • Adopted a participative management model – team spirit – employee improvement programmers. Phase 2: Design (Instructional Objectives) ● Total Quality Management (TQM) workshop: for all its 5000 employees to help them connect to their job. 2)Parivartan: to train new as well as...

Words: 2074 - Pages: 9