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Ups Initial Public Offering

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UNITED PARCEL SERVICE

INITIAL PUBLIC OFFERING

United Parcel Service’s IPO

United Parcel Service was founded in 1907 and now has over 340,000 employees, 149,000 delivery vehicles, 500 planes, and $25 billion in annual revenues, UPS is the largest parcel delivery company in the world. The company delivers nearly 13 million packages each business day (9,000 packages every minute) to over 200 countries worldwide.

Question 1

UPS is performing very well in comparison to its closest competitors. UPS has 51% of the domestic air and ground package delivery market share by revenue, followed by FedEx (26%) and the U.S. Postal Service (17%).

Between 1988 and 1999, UPS spent more than $1 billion per year upgrading its infrastructure to track packages precisely, deliver electronic proof of delivery, and manage shipments on-line. The new systems included electronic scanners, bar codes on packages, and computerized clipboards for all UPS drivers. By 1999, UPS could handle six times as many on-line tracking requests as FedEx.

UPS made no distinction between the operating facilities for air and ground operations, like FedEx. All facilities were shared, including the single fleet of trucks that handled the pickup and delivery of all UPS shipments. The integration of its air and ground operations gave UPS the ability to optimize utilization of its assets while still meeting customer service requirements. Since the operations were integrated, a package marked for “Next Day Air” delivery could be transported by truck if that method of transportation was deemed less expensive and just as reliable. UPS’s sophisticated IT systems coordinated this process.

UPS is likely to sustain the strong performance they have shown in the past. UPS management had decided to focus on three emerging trends that they believe will define the package delivery industry of the

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