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Non Verbal Communication Theories
Goffman 1963 – eye contact is essential when assessing a stranger
Argyle 1983 Eye contact can be an index of the clossness of the relationship people share
Morris 1994 A smile can be a submissive move to show fear and avoid conflict. The frown and an unblinking stare shows one to be ready for a fight and to intimidate the other. Gestures, like language, can have their meaning changed over time.
Alexander Technique – changes in breathing, posture can affect your physical and mental wellbeing
Ekman & Friesen (1969) categorised non verbal communication into five categories Emblems, Illustrators, Affect Displays, Regulators and Adaptors.
Ekman (2001) A smiling face does not always signal the experience of enjoyable emotions; people smile for many different reasons, for example to regulate conversation to mask other emotional states (e.g., anger or sadness), or to manipulate and deceive others.

Darwin The expressions of emotions in Man and Animals (1872) – The same state of mind is expressed throughout the world with uniformity.
Klienburg (1940) While some form of NVC are universal such as crying, laughing, and trembling expressions of anger, fear, disgust and sadness are not.
Birdwhistle (1970) there are no universal symbols of emotional state. We can expect emotional expressions to be learned and patterned according to the particular structures of particular societies.
Duchenne (1862) distinguished between different types of smile. In the enjoyment smile not only are the lip corners pulled up by the muscles around the eyes are contracted while the non-enjoyment smile involves just smiling lips
Rosenberg and Langer (1965) concluded that nonverbal means of expression may be used to support verbal-linguistic communication
The Mehrabian Formula 1967 According to Mehrabian,[1] the three elements account differently for our liking for the person who puts forward a message concerning their feelings: words account for 7%, tone of voice accounts for 38%, and body language accounts for 55% of the liking.
Edward Hall (1966) - these unspoken rules of ‘personal space’ is called proxemics Hall suggested that, in Western society at least, distance during social interactions depends on the relationship between the actors. According to Hall, personal space can be divided into four zones (intimate, personal, social, public). Hall suggests that the nature of the social situation determines the proximity people maintain to others. People try to maintain a balance between being uncomfortably close to and awkwardly distant from the people with whom they are interacting.

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