...Project Management-C101 Section A Part One: 1. C) Project 2. C) Lower cost of capital 3. D) Projects involve little uncertainty 4. C) Meeting communications goals 5. A) Proposal 6. A) Project Management 7. A) Strategic, tactical 8. B) Program 9. D) Technical skills 10. B) Process Part Two: Q1. Project management is a one-time carefully planned and organized effort to achieve a specific goal. Project management includes: Developing a project plan, which includes defining project goals and objectives, specifying tasks or how goals will be achieved, what resources are need, and associating budgets and timelines for completion Implementing the project plan, carefully to make sure the plan is being managed according to plan. The different phases of a project lifecycle are as below: Project Lifecycle 1. Project Initiation Project Initiation in simple terms is: starting up the project. We initiate a project by defining its reason, business goals, and scope. The reason for initiating it, and the propose solution to be implemented. We will also put together a project team, define early milestones, and early budget proposal. With the above information we can move on and perform an end of Phase study in order to get a GO No GO decision. 2. Project Planning Once we define the project and assemble the project team, we are ready to enter the in depth Project Planning phase. This involves creating the "PMP", Project Management Plan, in...
Words: 5015 - Pages: 21
...Project Management-C101 Section A Part One: 1. C) Project 2. C) Lower cost of capital 3. D) Projects involve little uncertainty 4. C) Meeting communications goals 5. A) Proposal 6. A) Project Management 7. A) Strategic, tactical 8. B) Program 9. D) Technical skills 10. B) Process Part Two: Q1. Project management is a one-time carefully planned and organized effort to achieve a specific goal. Project management includes: Developing a project plan, which includes defining project goals and objectives, specifying tasks or how goals will be achieved, what resources are need, and associating budgets and timelines for completion Implementing the project plan, carefully to make sure the plan is being managed according to plan. The different phases of a project lifecycle are as below: Project Lifecycle 1. Project Initiation Project Initiation in simple terms is: starting up the project. We initiate a project by defining its reason, business goals, and scope. The reason for initiating it, and the propose solution to be implemented. We will also put together a project team, define early milestones, and early budget proposal. With the above information we can move on and perform an end of Phase study in order to get a GO No GO decision. 2. Project Planning Once we define the project and assemble the project team, we are ready to enter the in depth Project Planning phase. This involves creating the "PMP", Project Management Plan, in...
Words: 5019 - Pages: 21
...Tourism Marketing in Developing countries: a study of Bangladesh Contact Address: S M Nazrul Islam, PG Researcher, Hospitality and Tourism Management, University of Strathclyde, Glasgow Email: smnazrul.islam@starth.ac.uk Tourism has become a very important and dynamic sector both in the world economy and particular in the developing countries. Its growth affects not only the activities directly linked to tourism but also other sectors. Tourism is already an important sector in some developing countries and will become so for others. Developing countries have been fast growing in tourism industry terms in the world over the last decade. Tourism is one of the most important sectors in a large number of developing countries. Increases in economic growth, disposable income and leisure time, political stability, and aggressive tourism campaigns, among others factors, have fuelled the significant growth of tourism. Developing countries have some common characteristics, such as extreme poverty and widespread conflict (including civil war and ethnic clashes), extensive political corruption, lack of political and social stability, human resource weakness (human assets index, nutrition, health, education and adult literacy), and economic vulnerability. Bangladesh is a developing country in Asia, holding high potentiality for tourism. Bangladesh Parjatan Corporation (BPC) plays an important role for the development of tourism. For a long time, Bangladesh has been an attractive destination...
Words: 7103 - Pages: 29
...SALES MANAGEMENT AND MARKETING FORECASTING Cold calling - contacting a lead for the first time Commission – a form of sales force compensation in which the amount paid is in direct proposition to the accomplishment of specific objectives. Company sales forecast - a prediction of unit or dollar sales for the given period in total or broken down by product, segment or other categories’ and based on the marketing strategy that will be put in place A Prospect - a potential buyer interested in the seller’s product Quotas are quantitative objectives used to direct sales force activity and evaluate performance. Sales territory – all the actual and potential customers often within a specific geographic area, for which the salesperson has responsibility Sales management is the management of Personal Selling function. Personal Selling is a person to person process by which the seller learns about the prospective buyers want and sees to satisfy them by offering suitable goods or services and making a sale. (Keokemoer 2005) Selling is convincing the prospect to convince him or her to buy a product or service. Buyers can buy without a salesman being presented but they tend to buy minimum quantities and to confine their orders to known lines. Importance of Salespeople in management A sales function covers such activities 1. The presentation, demonstration and sale of company goals, negotiation...
Words: 10374 - Pages: 42
...institutions). They differ in: nature of their markets, market demand, buyer behavior, buyer-seller relationship, environmental influences (competition, political, legal) and market strategy 2. Value: economic, technical, service, and social benefits received by customer firm in exchange for price paid for a product offering. Customer value proposition: captures particular set of benefits that a supplier offers to advance performance of customer’s organizations. 3. Business marketing and consumer-goods marketing are different. Even though they share a common body of knowledge and principles and theory. They vary in that: business buyers and markets function very differently from consumer markets. 4. Supply chain management in business marketing: technique of linking a manufacturer’s operation with suppliers, key intermediaries and customers to enhance efficiencies and effectiveness. The internet is playing an extensive role by allowing joint planning and execution in real time. 5. Marketing’s Cross-Functional Relationships: professional business marketers act as an integrator between various functional areas within the company. Functional areas include: manufacturing, research and development, customer service, accounting, logistics, procurement 6. Types of business goods and services: 7. Middle By Chapter 2 1. Types of commercial enterprises: manufacturers, construction companies, service firms (hotels), transportation companies, selected professional...
Words: 2434 - Pages: 10
...requirement of Post-Graduation Diploma in Management SUBMITTED BY: N. Sneha Priya Roll No. 2T333 SUPERVISED BY: Dr. A. Bhavani Professor - Social Sciences SIVA SIVANI INSTITUTE OF MANAGEMENT SECUNDERABAD-500100 2013-2015 COLLEGE CERTIFICATE COMPANY CERTIFICATE ACKNOWLEDGEMENT I would take this opportunity to express my sincere gratitude to everyone for their valuable assistance and support during my Industry Internship Program (IIP) at Client Curve Info systems Pvt Ltd Hyderabad. I would like to heartily thank my company guide, Mr. Prem Singh Tara, CEO at Client Curve Info systems Pvt Ltd, Hyderabad for giving me an opportunity to work at Client Curve Info systems Pvt Ltd and for his valuable guidance during the course of my internship. His inputs and suggestions have played a very crucial role at every stage in the development of the project and my knowledge as a whole. I would also like to thank Ms. G. Avanthi, HR Manager and for helping me throughout and guiding me and Mr. Karan, COO and my corporate guide, for believing in me and giving me an opportunity to work on a live project and for teaching me and coaching me with each and every small detail required to successfully complete my project, their guidance at the grass root level and helping me overcome every little problem I faced. I would also like to acknowledge Dr. A. Bhavani, Professor-Social Sciences, Siva Sivani Institute of Management, Hyderabad, my faculty guide, for all her...
Words: 9383 - Pages: 38
...and Sales Management Personal Selling involves the two way flow of communication between a buyer and the seller, often in a face to face encounter, designed to influence a person’s or group’s purchase decision’ (Roger A. etal). It is a highly human intensive activity. The tasks involved in managing personal selling include; Setting objectives, organizing the sales force, recruiting, selecting, training, compensating sales people and evaluating the performance of the sales people What does sales management involve? 1. Planning the selling programme 2. Implementing the programme 3. Controlling the personal selling effort of the firm The role of Personal Selling in Marketing * Sales people critical link between firm and its customers * In the customers’ eyes sale people are the company * Play dominant role in the overall marketing programme. Relationship Selling: a practice of building ties to customers based on sales person’s attention and commitment to customer Involves mutual respect and trust. Focuses on creating long term customers, not on one time sale Partnership Selling/Enterprise Selling Buyers and sellers combine their expertise and resources to create customized solutions. Commit to joint planning, sharing of customer competitive and company information for mutual benefit X’tics of Modern Selling * customer retention and deletion * Data base and knowledge management * Customer relationship management *...
Words: 6289 - Pages: 26
...Paper) : Research Focus and Methodologies for Understanding Innovation in Small-Medium Enterprises (SMEs) Course : Qualitative Case Study Research Faculty : Prof. Rajen Gupta, MDI Submitted by : Davinder Singh, EFPM (2011) Research Focus and Methodologies for Understanding Innovation in Small - Medium Enterprises (SMEs) Introduction Innovation is a product, service, or process that is new or perceived as new by its developers and provides increased value to user and organization (Van de Ven, 1986). The ability of an organization to innovate is increasingly being considered as the most important factor for competitive advantage (Tidd et al., 2001). Importance has been laid on building innovative organizations and the management of the innovation process with the organizations. This is increasingly being considered important for small-medium enterprises (SMEs) and has been researched from multiple perspectives. The aim of this paper is to discuss, the areas of innovation in SMEs which are focus of recent studies, and the various research methodologies utilized for these studies. The importance to study innovation in SMEs is discussed in the succeeding section. This is followed with discussion on research studies undertaken in this field in the recent past. The difference in the ontological perspective and the consequent use of different research methodologies has been discussed using construct of ‘knowledge’ as illustration. Innovation in SMEs The role...
Words: 4106 - Pages: 17
...CHAPTRE ONE INTRODUCTION 1.1Background to the study Increasing income to poor people has the vital importance in the development of any country. In this new era of globalization poverty is still a worldwide problem unlikely over and the past decades whereby inspite of increasing inequality in wealth between different part of the world the problem of spreaded localized war was dominant and the newly issues such as environmental degradation, international debt, religious fundamentalism and other form of competing, collectively identify both the potential the social dislocation turning to worldwide chaos. The concept of poverty is still debatable and this result into various dimension as far as the conceptual complexity has been understood in a series of fault line including individuals or household measures private consumption only or private consumption in plus publicly provided goods, monetary or monetary plus non-monetary components of poverty, snapshots or timeline, actual or potential poverty, stocks or flow measures of poverty, in put or output measures, absolute or relative poverty. The world bank target of reducing by one-half the portion of people on extreme poverty by 2015 requires the criterion for deciding if an individual or household is poor, it does this in economic term by measuring the persons income and establishing poverty line which represent an income level below which a person is held to be in extreme poverty (Allen etal, 2004) Poverty means lack of...
Words: 4822 - Pages: 20
...[pic] Ecole Supérieure Libre des Sciences Commerciales Appliquées Review of Literature Behavioral Finance Presented to Dr. Mohamed EL-Hennawy Group Assignment Prepared By Albert Naguib Noha Samir Wael Shams EL-Din Moshira Gamil Marie Zarif January 2012 | TABLE OF CONTENTS | | | |List of Table………………………………………………………………………….. | |List of Figure ………………………………………………………………………… | |List of Abbreviations/Acronyms ……………………………………………………. | |Introduction……………………………………………………………………….. | |2. Appearance of Behavioral Finance…………………………………………………… | |2.1. Important Contributors…………………………………………………. ………. | |3. Behavioral Biases…………………………………………………………………… ...
Words: 14092 - Pages: 57
...Marketing Management 12e, Kotler and Kellner Summary: Chapter 5 (pages 139 - 171) Building Customer Value, Satisfaction and Loyalty Successful marketing companies invert the chart and see customers at the top and managers at every level must be personally involved in knowing, meeting and serving customers. Customer Perceived Value Customers are more educated and informed than ever and they have the tools to verify companies’ claims and seek out superior alternatives. They estimate which offer will deliver the most perceived value and act on it. Customer perceived value (CPV) is the difference between the prospective customer’s evaluation of all the benefits and all the costs of an offering and the perceived alternatives. Total customer value is the perceived monetary value of the bundle of economic, functional and psychological benefits customers expect from a given market offering. Total customer cost is the bundle of costs customers expect to incur in evaluating, obtaining, using and disposing of a given market offering, including monetary, time, energy and psychic costs. Applying value concepts = what the customer perceives as value and applying these. Choices and implications = (given in the context of the tractor example) ▪ The buyer may be under orders to buy at the lowest price ▪ The buyer will retire before the company realises that the product is more expensive to run ▪ The buyer enjoys a long-term friendship with one of the sales people Buyers...
Words: 2074 - Pages: 9
...Part 1. Sales Management. Main concepts. Sales Management combines knowledge of Management and Marketing: Management: Marketing: 1. Planning 1. Product 2. Organizing 2. Price 3. Staffing 3. Promotion 4. Directing 4. Plans 5. Controlling Sales Manager-is responsible for a group of people involved in selling. Personal Selling- people come face to face and make contacts and agreements on buys and selling. Benefits for customers from Sales Management. 1. Customers get necessary products. 2. Customers get the necessary product at the right place. 3. Customers get the necessary product at the right time. 4. Customers get the necessary help for information and consultation concerning products. 5. Demands and complains of customers are being solved rapidly. 6. Customers get the excellent services. 7. Customers’ expectations are being satisfied by fulfilling their needs and wants. Benefits of Sales Management for the company. 1. A good sales management team can sell more and it leads to covering a big market and great sales volume and the high profit. 2. A good sales team can obtain good name and fame, reputation for the company. 3. They can help to fulfill other organizational objectives. The objectives of the Sales Management subject. 1. Students...
Words: 8332 - Pages: 34
...Information Security Policy for E-government in Saudi Arabia: Effectiveness, Vulnerabilities and Threats [Name of the Writer] [Name of the Institute] Executive Summary Introduction: In many countries, the implementation of the E-Government has proved to be useful in providing efficient services to the consumers. This increases the speed of the work and does not cause any unnecessary delays. All these aspects matters for the efficient service of the Government work. In the end, it proves to be beneficial for both Government and the citizens living in Saudi Arabia. Therefore, in this study, all the issues related to the Information Security Policy will be discussed in detail. The research study is worth for a number of reasons. Firstly, it will help in assessing the degree of effectiveness of the present security policy, security holes in the policy, and threats not addressed by the policy. It, in turn, would help in coming up with measures of ensuring that the policy is security-oriented, which increases citizens’ confidence in using e-government services. Literature Review: The primary purpose of producing literature review is to support the findings of this study via the theoretical justifications obtained from literature. The review revealed that in Saudi Arabia, there is the absence of agencies to monitor the accountability of e-government services. Most of the workers of offices in Saudi Arabia lack professionalism, and this is a great weakness in the implementation...
Words: 10327 - Pages: 42
...(International Conference on Challenges and Prospects in Teacher Education, Concorde Hotel Shah Alam 1 16 & 17 July 2001) The Using of Model Context. Input, Process and Products (CIPP) In Learning Programs Assessment. AZIZI HJ. YAHAYA Ph.D Jabatan Pendidikan Asas Fakulti Pendidikan Universiti Teknologi Malaysia Skudai, Johor. ABSTACT: Assessment is one process to determine problem, choose relevant information, and collect and analyze information to report useful summary to decision maker. Evaluation model discussed in this topic was CIPP Stufflebeam’s model. CIPP assessment's model selected because his effectiveness to get revenue formative and summative and to find decision and problem-solving ability. CIPP assessment's model may be made assessment whether before, during or after the project conducted. This very different with Stake's approach assume that researcher may make level current study implementation or during the programme running. CIPP assessment's model also be formed to satisfy programme mastermind and administration not just filling individual ' wish. Lastly CIPP is not designed to prove a decision but act as to improve where information derivative later can be made as a guide to planning something programme. Introduction Assessment is one continuous process to determine method proposed applies in lesson by teachers and at the same time supervisor can give guidance and guide to them to overcome the shortage that exists. The assessment questionnaire and interview...
Words: 5261 - Pages: 22
...Master of Business Administration Research Methods TITLE: The Effects of Training and Development on Employee Performance: A case study of Resourcery PLC 4,013 Words Table of Contents 1.0 Introduction – page 1 1.1 Research Questions – page 3 1.2 Research Objectives – page 3 2.0 Literature Review – page 4 2.1 Definition of Employee Performance – page 4 2.2 Definition of Training – page 5 2.3 Training Design – page 6 2.4 Work Environment – page 6 2.5 Impact of Training on Employee Performance – page 7 3.0 Methodology – page 9 3.1 Qualitative and Quantitative Methodologies – Page 9 3.2 Theoretical Framework – Page 10 3.3 Research Variables – page 10 3.4 Research Design – page 11 3.5 Sampling Frame – page 11 3.6 Population – page 12 3.7 Sampling Method – page 12 3.8 Sampling Size – page 13 3.9 Unit of Analysis – page 13 3.10 Data Collection procedures – page 13 3.11 Instrument – page 14 3.12 Data Analysis – page 14 4.0 Reflection and Resources – page 1 4.1 Timeline – page 15 4.2 Reflections – page 15 5.0 Bibliography – page 17 1.0 INTRODUCTION With the increase in international business and globalization trends, organizations find themselves in a rapidly changing environment. To adapt, organizations must have a skilled workforce to be able to perform effectively and training and development plays a pivotal role in this area. Some researches argue that training and developing employees...
Words: 4772 - Pages: 20
