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Wk 4 Short Case Mangement Checkpoint

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Submitted By michelel03
Words 306
Pages 2
In today's market many younger people are brought into a company in a supervision role and will be responsible for supervising older employees. In the short case in the reading material this week, the supervisor is 20 years younger than the employees she will be in charge of. The supervisor has been very supportive and has gone out of her way to praise the employee's and his or her work. Whenever a disagreement arises the older employees run to the head boss. The supervisor has asked them numerous times to come to her when they have problem. Placing myself in this position the first thing I would do is to request a meeting with my boss to discuss the situation. I would let him know of my concerns and the issues taking place with the older employees. After meeting with my boss I would request the older employees join in the meeting and explain the chain of command in trying to resolve future problems. By having my supervisor in the meeting, the employees would understand that any issues or problems must come through me before going forward and only if we cannot resolve the problem. My supervisor could then emphasis that he is supporting me and will continue to do so until he has a reason not to trust my judgment. I would then explain to the employees that I will continue to have an open door policy and will listen with an open mind to all problems and issues and will do whatever needs to be done to resolve any issues. Because of their years of experience, I can learn from them and they can also benefit from my new ideas and what experience I bring to the job. It is much better to be proactive than reactive to problems whenever possible.

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