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Answer the Following Question Based on the Reading by Bolman and Deal (Max 200 Words): Bolman and Deal Identify Three Common Fallacies Used When Trying to Understand Issues in Organisations. What Are the Three Fallacies?


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MGMT1001 s2 2013 – ‘Spot Collection’
Bring to tutorials week beginning 5 August
Topic 1: What is Management?
1. Textbook question: answer Question 2 in the ‘Discussion Questions’ for the Case study Managing McDonald’s Australia on page 36.
a. As the CEO of McDonald’s Australia, what is Catriona Noble’s role?
According to this case study, Catriona Noble’s role could be responsible for marketing, public affairs, operations, supply chain, the Pacific Islands and business planning, taking on a leadership role for the ongoing development and integration of McDonald’s business plan in Australia.

b. Using the four functions as a guide, what activities does she need to undertake in managing the Australia operations of McDonald’s?
MS Noble needs to undertake all of the managing functions described by her job. The first function is planning, this case study reports that she need to plan in managing. For example, she planned new items on the McDonald’s menu, including healthy options. She also planned to extend the trading hours. The second function is organizing, she also need to organize in managing the Australia operations of McDonald’s. For instance, she built strong relationships with customers, team members and suppliers. She also created a culture with her staffs. The third function is leading, she also need to lead team in managing the Australia operations of McDonald’s. For instance, she built strong leading skills with more than 85 000 employees. She is the ongoing development and integration of McDonald’s business. The second function is controlling, she also need to control the Australia of McDonald’s. For example, she need to control with team members, the company's direction and financial situation and suppliers.

c. how would this differ for a first assistant manager at a McDonald’s?
According to this case study, Catriona Noble needs to oversee the

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...Leadership LEE G. BOLMAN TERRENCE E. DEAL B est- se l l i n g a u t h o rs of LEADING WITH SOUL FOURTH EDITION Reframing Organizations Artistry, Choice, and Leadership Lee G. Bolman • Terrence E. Deal Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved. Published by Jossey-Bass A Wiley Imprint 989 Market Street, San Francisco, CA 94103-1741— No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-6468600, or on the Web at Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-7486011, fax 201-748-6008, or online at Credits are on page 528. Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts ...

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