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B.R Richardson Timber Products Corporation Case Study

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B.R Richardson Timber Products Corporation Case Study
By
Julie Woody
10/25/2014
Organizational Development HRM 460-1

In the B.R Richardson Timber Products Corporation case study, Richard Bowman, who was in charge of industrial relations at the company, contacted Jack Lawler, an Organizational Development Practitioner, as he was looking for someone to conduct a “motivation course” for the blue-collar employees of his lamination plant. He told Mr. Lawler that the morale among the employees were extremely low due to the fact that a fatal accident had occurred several months before, and because the plant manager was extremely authoritative. After being contacted, Mr. Lawler arranged a meeting between himself, the President of the company, and Mr. Richardson. After the meeting, Mr. Lawler then visited the plant for one day along with two of his graduate students to assess and analyze the situation to prepare his presentation and suggestions to the company.
In his evaluation of the company, Mr. Lawler determined that there were several problems that were evident amongst the workers. The laminating plant was growing rapidly, and was an extremely profitable portion of the company. One of the problems that became evident was that despite its profitability, the company was reluctant to expand and do improvements to the laminating plant to upgrade its machinery, and to hire the additional staff needed to keep up with its growth. There was also a very evident communication problem within the plant, and proper lines of communication were not being followed.
Another major issue that was found was the safety level of the plant. Proper safety measures were not in place and accidents were very frequent among the workers. The morale of the staff was extremely low as the staff was extremely dissatisfied. There was a lack of a rewards system to show appreciation to the

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