...Project Plan Statement of Scope and Goals: Scope: The scope of this project is to provide Kudler Fine Foods with the ability to track individual customer purchases. These purchases are to be monitored as Loyalty Points for later redemption by the customer. The purpose of this project is to develop a system that tracks customer purchases through a Frequent Shopper Program thereby increasing revenue. Stakeholders: • The Customer: The entire process begins with someone who would like to purchase from KFF a product of service offered • The Employee: The employees make it possible for Kudler Fine Foods to meet the demands of their customers • Financial Institution: The financial institutions help by providing financial assistance as needed • Suppliers: The suppliers provide the wares that KFF sales to their customers • Distribution: The distribution team work together to get the products that customers have purchased to where they need to go Functions included in the project: • Finance and Accounting: Keeps track of the ledgers, vendor codes, retail sales, accounts, asset management, and information security for the business. • Sales and Marketing: Handles advertising, accounting, inventory management, and merchandise selection and pricing. • Frequent Shopper Program: Tracks and maintains records of individual shoppers for the purposes of rewarding those that increase their purchasing with loyalty points. The goal for this program is to provide the loyal customer...
Words: 977 - Pages: 4
...Service Request BSA/375 James Bachelor The current Human resources program at Riordan Manufacturing has been around for some time now and is in need for upgrades and improvements. With that said, service request SR-rm-022 will help guide the company into creating a new HR information system. This new system is intended to be cohesive and capable to use by everyone, as well as eliminate paper documenting. During the initial evaluation we have observed the different branches within Riordan Manufacturing, such as employee information, on the job training, and employee benefits. Currently, the system In place separates every entity into its own subcategory. Before dissecting each category it will be evaluated and will be determined if sections need to be kept or eliminated, as well as what individuals actually use the systems. Following an evaluation of the current system and brainstorming of a new one, its highly important to determine how each system is being used, with hands-on discovery. This is the best way to learn how it is currently being done, as well as the best way to determine what needs to be fixed. Determining the system as well as the users that use them is a good foundation into fixing or recreating a new system. During our project scope phase we will be determining our goals for the new system, deliverables, as well as the cost to implement a new system, and the time it will take to get it...
Words: 836 - Pages: 4
...Service Request SR-rm-022 for Riordan Manufacturing Christina Noll BSA/375 December 6, 2014 Instructor: Morton Smith Service Request SR-rm-022 for Riordan Manufacturing Before the project begins information needs to be gathered from key stakeholders and from observations of how the current system works and is used. Next this document will describe information-gathering techniques that can be used, as well as systems analysis tools that can and will be used for the project. This document will also identify key factors to ensure that information required for the project is gathered successfully. An explanation of the importance of the project scope, will be given. A description of the areas of project feasibility that will be examined will also be discussed. Information will need to be gathered in two different ways. First information will be gathered from the key stakeholders, such as the President & Ceo- Dr. Michael Riordan, the Chief Operating Officer- Hugh McCauley, the Director of Human Resources- Yvonne McMillan, and the Chief Information Officer- Maria Trinth. These key stakeholders are important because they can explain what the current system is as well as how it is used. The second way is to gather information by observing how each employee uses the current system, notating key elements of the system that is used by all employees. Two techniques that are recommended to be used in the information-gathering process are, one-on-one interviews and/or a facilitated...
Words: 3731 - Pages: 15
...Uncertainty on Project Planning Process Project across most industries face huge uncertainty as regard to complex, ambiguous and dynamic environment (external environment) which can have impact on the project planning process. Similarly, projects are becoming larger and more ambiguous which make the execution and realisation of project complexity to be on the increase therefore increase our internal complexity. (Azim, 2010) established that project are increasingly being characterized as complex across most industries and sectors. (Vidal et al. 2011, p. 719) define project complexity as the property of a project which make it difficult to understand, foresee and keep under control, even when given reasonably complete information about the project system. Besner and Hobbs project (2012) established that size, complexity and together with risk (known unknown) and uncertainty (unknown unknown) are path of project characteristics to be considered in selection of project management toolsets to be adopted in their management approach. Each of the project classification approaches attempt to address interaction between complexity and uncertainty and the impact this interaction has on project planning process. The key principles for addressing complexity in the planning process. The complexity of project has always been there which make the need to execute and bring realisation of project complexity on the increase. Therefor the key principles of project complexity in the...
Words: 448 - Pages: 2
...http://homeworktimes.com/downloads/acc-202-complete-course-acc-202-entire-course/ http://homeworktimes.com/downloads/acc-206-entire-course-new/ http://homeworktimes.com/downloads/acc-206-new-week-1-assignment-chapter-one-problems/ http://homeworktimes.com/downloads/acc-206-new-week-2-assignment-chapter-two-three-problems/ http://homeworktimes.com/downloads/acc-206-new-week-2-journal-institute-management-accounting/ http://homeworktimes.com/downloads/acc-206-new-week-3-assignment-chapter-four-five-problems/ http://homeworktimes.com/downloads/acc-206-new-week-3-journal-hershey-company/ http://homeworktimes.com/downloads/acc-206-new-week-4-assignment-chapter-six-seven-problems/ http://homeworktimes.com/downloads/acc-206-new-week-5-assignment-chapter-eight-problems/ http://homeworktimes.com/downloads/acc-206-new-week-5-assignment-final-paper/ http://homeworktimes.com/downloads/acc-212-financial-accounting/ http://homeworktimes.com/downloads/acc-250-complete-course-acc-205-entire-course/ http://homeworktimes.com/downloads/acc-290-complete-course-acc-290-entire-course/ http://homeworktimes.com/downloads/acc-291-complete-course-acc-290-entire-course/ http://homeworktimes.com/downloads/acc-340-entire-course-acc-340-complete-course/ http://homeworktimes.com/downloads/acc-400-complete-course-acc-400-entire-course/ http://homeworktimes.com/downloads/acc-407-entire-course/ http://homeworktimes.com/downloads/acc-455-complete-course/ http://homeworktimes.com/downl...
Words: 3197 - Pages: 13
...Kudler Fine Foods SR-kf-013 Team C Sharon Gaines and Kenneth Williams BSA/375 March 19, 2015 Aron Kuppersmith Kudler Fine Foods SR-kf-013 1.1 Scope 1.2 Define stakeholders Kudler Fine Foods 2003 strategic plan states that the company defines stakeholders as those individuals internal or external who could affect or be affected by their organization. Additionally, the company is aware that there are many stakeholders who are valuable contributors; however, the individuals and organizations that the company monitors are: staff, customers, wholesale suppliers, banks, competition, and Kathy Kudler who produce the vision for the company. Kathy Kudler’s new vision is to implement a new frequent shoppers program for her customers. After meeting with the analyst and submitting her request and developing a clear scope statement the analyst will create a project charter listing the stakeholders who will be a part of the project their roles and responsibilities. In this project stakeholders will be as follows: Kathy Kudler, president, officials & managers, and she will be the project vision/resources for the overall project. Kent Vesper, Laurie Priest, and Juanita Lopez, store managers, officials & managers will act as a liaison between the analyst and the primary stakeholder Kathy Kudler. Harvey Stephens, Dir. of Finance and Accounting will act as a project manager control cost and making sure the project is feasible and within budget. Daniel Pitcher purchasing...
Words: 406 - Pages: 2
...Service Request SR-rm-022 Jason Johnson BSA/375 September 15, 2015 Karen Knox Service Request SR-rm-022 In this paper we will describe the said stakeholders in the company, which are supplying the requirements for the services in which they offer. Then we will explain the techniques for gathering the information for this project at hand, as well as try to define the scope of it all and finally link everything g up to the Systems Development Life Cycle. Key Stakeholders Now there is, in fact, a most considerable amount of stakeholders, which are involved with the Riorden Manufacturing Company itself. These people or holders would include Mr. Riordan, Ms. McCall, Mr. Collins as well as other upper management and the IT department would also be included in this group. Now these people and staff would be consulted with as well as some of the other staff prior to and during the development of the new system that is being put into place for the company. Information Gathering In order to see that the said system is up and function able there are in fact a couple of step that are needed to insure that the SR-rm-022 is going to function okay (Mochal, 2008). 1. Single Interviews 2. Group Interviews or Workshops 3. Facilitated Sessions 4. Joint Application Development 5. Surveys 6. User Cases 7. Work Observation 8. RFP’s 9. Prototyping Now the order is not set in stone they can, in fact, go in any order or not at all. Now when we say not...
Words: 696 - Pages: 3
...RUNNING HEADER: SERVICE REQUEST SR-KF-013 DRAFT Service Request SR-kf-013 Draft Robert Linton University of Phoenix – Online Campus BSA 375: Fundamentals of Business Systems Development Mr. Eric Secrist October 8, 2012 Service Request SR-kf-013 Draft In today’s economy many individuals try to cut costs as much as possible. Kudler Fine Foods thought that creating a frequent shopper program for their valued customers would be a profitable and resourceful venture. Not familiar with the steps in implementing this type of program, Kudler hired a team of information technology business managers. Kudler believes that this team would greatly benefit the implementation process. In this summary, the team of IT business managers will briefly explain the steps that will be taken to effectively create a frequent shopper program for Kudler’s most valued customers. This summary will discuss the scope and stakeholders that will be associated with this project. It will also identify the preliminary assignments and tasks each team member will tackle during the implementation process. In summary will be a discussion of the team’s overall goal in accomplishing the creation of a productive and customer driven frequent shopper program. Project Scope The flow for the frequent shopper program is somewhat complicated, but is much easier to understand in a graphical form such as the above illustration. The basics flow of the program will be the customer...
Words: 818 - Pages: 4
...Week Two Team Assignment Kudler Fine Foods Frequent Shopper Program Team C BSA/375 Fundamentals of Business Systems Development 5 August 2013 Kudler Fine Foods frequent shopper program project aims for an approximate 5% projected revenue lift over the next 12 months. The projected annual earnings plan is broken down into four categories. Project rollout and employee training earnings is estimated at one quarter percent. An estimated increase of one half percent is predicted during the evaluation and tweaking phase of the project. During this time, promotions will also be held. These promotions will give specials and customers a chance to join the program for special discounts. Operational analysis along with how issues will be addressed Kudler Fine Foods has no purchasing department but each department manager determines requirements for the items their department sells and places purchase orders directly with suppliers using a purchase order form that is standard between the three stores. It is the responsibility of the Department Managers to obtain the best price, quality, and delivery possible. The department managers also handle quality control and send an Order Received form to Accounting so that the invoices can be paid. The owner will also place orders mostly to unique, capital, or repair items that might be required by an individual store or for items used by all three stores, such as bulk Purchase Orders or Receiving forms. Prepared purchase order forms...
Words: 638 - Pages: 3
...Riordan Human Resources Bobby Wilson BSA\375 November 7, 2011 Human Resources The system that Riordan has in place has several areas that need to be upgraded in order to bring it up to today’s standards. Although this system seems to work for the time being it is far from being adequate to keep up with the demands of a growing company at this stage. Because of the importance of the functions that this system is responsible for it is essential that a new system be implemented. The proposed design method that will be used in this overhaul will be the Top-Down method because it will allow the design team to thoroughly examine the existing system, and test new ideas that will work within a new system. This is an approach that has been successfully implemented in other manufacturing environment. It seems to work so well because it makes it easy for the design team to break the functions into smaller tasks and test at that that level for functionality. Testing at the sub system level could provide very good data that can be used at all the subsequent levels of the design. One of the first tasks that the design team has to deal with is to decide what type of architectural information that they should from the existing system to integrate into the new system. As stated earlier there are some good points in the system that Riordan has in place already. It will still be responsible for the same functions before the changeover such as: ...
Words: 918 - Pages: 4
...I. Service Request University of Phoenix BSA/375 Riordan Manufacturing’s Application Architecture and Process Design:- Riordan has designed an application using the systems development life cycle. By using this cycle the process will follow several different stages that gather design requirements, testing, and other valuable information. I have created a design process diagram that will break down the roles and requirements for the operations of Riordan. The Process and design identifies the processes and the roles that are involved. Processes represent the operations performed by the system. Entities represent all the information sources of the system. We represent the entities and the processes in the data flow diagrams, DFD. While designing the DFD’s we increase the level of detail with each level. At each level the process divides into sub-processes until indivisible sub-processes are reached. Here is an example. Data Diagram Flow 1: The information system comprises for Riordan Manufacturing is comprised of: • Customers • Employees • Manager Customers Customers are the people that purchase items sold by Riordan and will give their orders to a Riordan employee or manager to fulfil. Employees The employees work for Riordan in many roles like servicing, manufacturing and selling products. The employees will play a large role in this design. Manager Manager positions have to deal with many more issues for Riordan. Some of the responsibilities...
Words: 618 - Pages: 3
...Syllabus Course Title BSA 375– Fundamentals of Business Systems Development Course Schedule Tuesdays, September 19 and 26, and October 3, 10 and 17, 2006 Mesa Campus Course Materials All materials can be found on resource, which can be accessed through the University of Phoenix eCampus Web site. Instructor’s Name Greg Binder Primary eMail Address gbinder@email.uophx.edu Alternate eMail Address gbinder69@qwest.net greg.binder@phoenix.gov Telephone Number(s) 602-256-3589 (W) 602-942-6448 (H) Availability Mr. Binder can be reached by any means above. In many cases, you will have to leave a message, however, he will return your contact as soon as possible. You may call the work number and the voice mail number at any time. Home calls should be limited to 7 am to 10 p.m. For sending documents by e-mail using the Internet, use the following address: gbinder@email.uophx.edu. University Policies Please review University Policies regarding topics such as student conduct, attendance, and plagiarism in your Program Handbook, which can be accessed through the University of Phoenix eCampus Web site. Modality Procedures It is my intention to follow, fairly carefully, the guidelines expressed in the module as to assignments and administration. Please do not be misled: you are responsible for the material in the assignments. The following specific guidelines are provided: The Learning Team will be used as a major...
Words: 835 - Pages: 4
...HR Integration Project Brandi L. King BSA/375 Prof C. Randall Shirley May 27, 2015 HR Integration Project HR undertakings are often some of the more tedious. There are a number of aspects of them we are to handle with the upmost precision. If one aspect is bad, then the client (in this case Riordan Manufacturing) could have a number of bad clients on their phones. Which means we would have negative feedback as well. Therefore, it is in no way good business. Stakeholders The stakeholders in this project are many. The obvious individuals are the ones doing the work (us), the company having the work done (Riordan Manufacturing), and the individuals that hold stock in either of those companies. The often over looked stakeholders involved, are the customers of both companies. While the customers of our company are not as big of stakeholders as those of Riordan Manufacturing, they are still quite important. Information Gathering and System Analysis Information gathering is paramount when it comes to adjusting or changing systems. The same can be said for the system analysis. Without knowing what the current system is, and how it works, we cannot equip ourselves, or the company to improve it. It is important to note that there will be many differing types of information pushed your way during this time. One of the most important, and at the same time one of the most subjective, is that of the stakeholder perspective. This has to deal with current client, potential...
Words: 1030 - Pages: 5
...Service Request SR-rm-022 Part 1 BSA/375 Joshua Eyler April 11, 2016 Morton Smith Key Stakeholders To gather information about the project you would need to talk to the individuals that use the current process that is being upgraded. Also talking to the person who is requesting the project be done. The reason to gather information from them is because they use the current system day in and day out and know what works and what doesn’t. These individuals can give better insight on what they would like to see with the new updated system. Also this group of people have better knowledge of the current system then the IT department and anyone else who may be working on the new updated system. Information Gathering Techniques Certain techniques are used when gathering information for a system analysis when updating or replacing an old out of date system. These techniques include interviewing, which I mentioned above, handing out surveys to the users of the system, workshops, prototyping, mind mapping, flip charts, and sometimes something as simple as sticky notes can work. Using one or more of these techniques will help with the analysis of the purposed project and help point the project in the right direction. For this project I would use interviewing as my first level of gathering information. I feel that the best information will come from the users of the old system to help where the system lacks and acknowledge its strong points. I also would use group workshops...
Words: 1055 - Pages: 5
...BSA/375 SR-rm-022 Part 1 Riordan Manufacturing is a fortune 1000 company, who is over seen by Riordan Industries. Riordan Plastic, Inc. was started in 1991, then changed to Riordan Manufacturing in 1993. Riordan employs 550 workers to oversee the company’s production of several plastic products. To supply a wide range of products to their very differently associated cliental. This is done through four prime locations, three of which are located in the US and the other is in China. Continuing with an overview of the Riordan’s works and future interests for the companies’ goals. They are constantly working a top of the line research and development team to adapt and create new solutions for customer’s wants and needs. Aiming to assist and not hinder their clients, hoping for long term relationships that benefit both parties equally. The focus to stay on top of the industry is brought on by keeping knowledgeable employees and great quality products for their partners. This is why a successful Human Resource system is so vital to the companies’ abilities to run optimally. There are a few things to consider when attempting to make changes on a large scale for a company. A request for adapting the existing human resource system and adding the ability for new and more efficient system to run in aid of the company. An initial step is to look at stakeholders and who’s input to take into account for these system changes. Riordan works with a combination of large and small customers...
Words: 1114 - Pages: 5
