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Clc Case Study - Virginia Department of Transportation

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CLC Case Study

CLC Case Study – Virginia Dept of Transportation
Team Orange
Org. Behavior & Management
January 9, 2011

“Survival of the Fittest” is the motto in the new workplace. The organization that best adapts to changes in the business world today is most successful. Organizational leaders everywhere know that success in challenging times requires extraordinary commitments to ethical behavior, operating efficiency, technology utilization, product quality and customer satisfaction (Oke, 2011). Philip Shucet, Commissioner of the Virginia Department of Transportation (VDOT), the largest state agency, faced some tough challenges in a political environment. Employee morale and public opinion were extremely low. VDOT needed to implement some significant large-scale changes to restore its reputation of a high standard of performance. Case Study Analysis Three Applicable Management Theories There are three main theories of management styles, the classical approach, the human resource approach, and the modern approach. Each of these styles has sub categories, as we examine VDOT to learn more about how it operated. The classical approach is imperative as it will detail the four functions of management theories as it relates to; planning for the future, gathering resources to implement the plans, recruiting the staff to work towards the plan, and coordinating systems to ensure problems that arise are identified and corrective actions are developed. The Bureaucracy theory of the classic approach is also important for VDOT. It makes clear definition of the organizational structure and eliminates chaos within a company, by designating individual responsibility for tasks as well as establishing performance monitoring and consequences when tasks are not completed. Within the human relations approach, Theory Y

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