...negotiation which include three different characters: a manager (Dale Williams) and two subordinates (Pat Taylor and Chris Johnson), in which I was assigned to act as Pat Taylor, an experienced technical personnel in a medium-size company. From this role play I gained a deeper understanding of my preference of influence skills as well as a clearer vision of what I can do to improve them and apply them into practice on daily basis. Natural preferences for influencing tactics In the first role play my preference of tactics tend to be focusing on pressure and emotional appeal in that I did not really have enough time to prepare for the reasoning. When the manager Dale Williams mentioned the accident happened before which result in the new rigid policy of wearing safety glasses I failed to figure out how to refute except using the emotional skills such as pleading and flattery. When these moves turned in vain I changed my strategy into pressure. I cited that I was the most respected person in my team and I knew better in safety than anyone else in this firm. However I am aware that this statement is untenable and without support, which makes me even more passive in this situation. Afterward the manager Dale Williams finally begin to use the legitimized appeal. He told me If I do not abbey the company rules I had a good chance to be kicked out of this firm. In response I threatened him that If I am dismissed I will take my team members with me, because I am very confident that those...
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... Abstract Within this program Change Management Simulation: Power and Influence, I am a Director Product Innovation manager in Spectrum Sunglass Company, which is a private company that designs, manufactures, and sells sunglasses. What I need do is convince people adapt my proposal. I should choose method from 18 change levers that attempt to convince workers to adapt my new proposal that will change their attitude from awareness, interest, trial, to adoption. I must decide the proper method and use the time wisely. Be able to increase credibility and achieve the greatest percentage of adopters. Key words: Convince percentage of adoption credibility limited time This Management Simulation Project from Harvard provides students a virtual experience to convince people in start-up companies. When I started the first test run of the simulation there are various decisions, However, if an administrator make the wrong move, then I lose credibility and set the proposal is a backwards. On the other hand, if I decide on a correct decision, then not only will I get the workers are more interested in my proposal, but it also increases the credibility of the workers. When I was implementing change behavior, building a coalition of support is a important tool to get satisfied from people. When I simulate this behavior, I can have more awareness, interest, or adopt my idea. When I use the coalition support, I was able to interest the target person, and let more people know phase. I used...
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... Are there internal barriers to JITD that would need to be dismantled? There were many barriers to the JITD both from the internal and external, and the internal barrier are from the marketing and sales department because they thought it is infeasible and dangerous. The most significant resistance was from the sales representatives, who believed that the JITD would make them less important because they might lose the control of inventory and promotion management. From a higher level, many people concerned that the JITD might reduce Barilla SpA’s inventory in the distributors’ warehouses and leave more space to the competitors, which will hurt Barilla SpA’s sale eventually. In order to dismantle the barriers, Giorgio Maggiali needed to convince the sales representatives that the JITD is not competing with them, but trying to reduce the cost and helping them...
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...particular situation has a specific communication channel depending of what we need to say. For that there are multiple channels that we can use such as: face-to-face conversations, live speeches, memos, letters, e-mails and telephone conversations, among others. In this assessment I will evaluate three scenarios and choose the proper communication channel that fits in each situation and resolve the presented problem. Scenario # 1 – New beverage into the global market. I am the Marketing Manager of a Company and I was assigned a task that needs to be completed in a week by orders of the Vice-President of Operations. A new beverage that has done well in the US especially in sports arenas is entering now into the global market. My team and I need to develop a marketing strategy within that time. So, selecting the appropriated communication channel is vital for this new project because the time is short and the Vice-President is waiting. I need to select the correct channel so my team begins to work as...
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...Mike Birkenhauer Management 10/22/14 Cultivating Innovation at IKEA As the manager of the IKEA store I have been instructed to change the layout of my store. Corporate headquarters has instructed to me that the change must be “dramatic”. I will use several steps in order to make sure that these changes are in the best interest of IKEA. First, I will form an analysis of opportunities and identify what it is that I want to do. I will then explore multiple different layout options and then select the best option. Moreover, I would begin detailed planning and then implement these changes of the layout of the store. Lastly, I would get feedback to see if it was a good decision or not, if by chance it was not the best layout, then I would choose the next best layout option. After watching this IKEA commercial of the lady taking out her old lamp and putting it on the curb, and setting up her new lamp on her desk, I have concluded that this commercial is trying to convince consumers that they need to part with their old furniture and buy new, from IKEA. In addition, I found this quote from Alex Bogusky, executive creative director at Crispin Porter, says the "Ikea: Unboring" campaign is trying to convince consumers that it’s okay to throw out Mom's old coffee table and splurge on a new one. While Americans overspend on "fashion" purchases such as clothes and shoes, they still cling to a "till death do us apart attitude" with their furniture”, according to Bogusky. An IKEA...
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...right and wrong? I am a Buddhist. What I believe to be right is to follow five precepts of Buddha: abstaining from harming living beings, stealing, sexual misconduct, lying, and intoxication. In addition, I will follow rules and regulations made by specified society or countries or organizations. On the other hand, not following the conducts mentioning above will result in wrong doings for me. What is your priority in life? My priority in life is to stay alive with good health and to obtain a regular and sufficient income. My top priority is to make my family, as well as the people around me happy by providing love, support, financial security, care and protection. How far are you willing to go to make money? I do not have specific limits when it comes to money, but I need a sufficient income to afford a normal, comfortable life. Truthfully, I want as much money as I could get, but it must be from honest and legal business practice. Honestly, since my country, Myanmar, is a developing country, I would like to make enough to contribute to my society. How do you wish to treat others? I will treat people in a nice and friendly manner, even if they are not treating me nicely during our first meeting. However, the next time we meet, I will be careful with people who were not nice to me because they could possibly get me into trouble. As a Buddhist, I do believe that what you get comes from what you have done. At first, I like the “Golden Rule”, but after being exposed...
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...Marketing class 421- UOP Week one- Discussion question number two- answered; hope this will help you guys while struggling with work and schooling DQ2: Assume you are the newly hired marketing manager of a company. As you spend time with other peer marketing managers, you realize that the company doesn’t place an emphasis on planning within the marketing organization. Why is planning important in marketing? What are the essential components of a marketing plan? How would you convince your supervisor that the marketing department should produce formal marketing plans? Answers to the question above: Planning is important part of the marketing strategy in most cases because when it comes to an organization that doesn’t see the value in such a program, it’s usually a one shot deal to prove its profitability or worth. The essential components of a marketing plan are as follows: strengthen the brand, measuring marketing effectiveness, drive new product development, gather customer insights, utilizing new marketing technology to target this new group of consumers One of the ways in which I would convince my supervisor that a marketing department should produce formal marketing plans is by showing them the various missed opportunities. After all, the whole point of a business is to build upon those opportunities and build greater customer equity. “Customer equity refers to the expected earnings from a firm’s current or prospective customers.” Conducting a S.W.O.T. analysis...
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...and spelling. You should prepare your answers in Microsoft Word prior to entering them in to the Checkpoint tab. Use the functions of Microsoft Word to help you. You may enter this area as often as needed before the due date. However, be sure to save your updates each time you enter the Checkpoint tab. Be sure to submit your answers when you are finished. Case Study Questions: 1. Provide a synopsis of the Jones and Shephard case. 2. Highlight three enterprise management causes/considerations and three project management causes/considerations for the situation. Include what seemed to be missing. 3. Consider that you are the systems manager who is now responsible for redesigning the organizational structure. What areas need to be addressed for the transition and how will they benefit the company? How will you interact with the upper managers in the company? How do you make this a transition with the least impact on the employees and the customers? 4. How should the transition to a new project management operation be accomplished? Consider what the enterprise should need to...
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...with micro marketing and macro marketing. Being socially responsible and ethical to both, consumers and non consumers, may increase sales costs, due to production costs, and decrease sales profits (Perreault, Cannon, McCarthy, 2011). I do feel that marketing should be included as part of the sales organization within the company because services that the company provides in a marketing sales aspect can apply the analysis so that the consumers needs and wants can be analyzed. Perreault, W. D. Jr., Cannon, J. P., & McCarthy, E. J. (2011).Basic marketing: A marketing strategy planning approach (18th ed.). New York, NY: McGraw-Hill Irwin. Week One – DQ 2, Assume you are the newly hired marketing manager of a company. As you spend time with other peer marketing managers, you realize that the company does not place an emphasis on planning within the marketing organization. Why is planning important in marketing? What are the essential components of a marketing plan? How would you...
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...organization needs to make. No attempt is was made to build a consensus around this change to the MBO initiative .It appears that John thought that, he was working on an MBO initiative that was a priority for the director of the organization that he was entitled to respect and his managers should have complied with the gidelines and time frames that he had set because the MBO was a top priority for his new boss .All parties should just comply because it was "necessary" or "logical." People motivate themselves when they see clearly that what you want them to do will benefit them ( Denhardt(,R.B., Denhardt,J.V., & Aristigueta,M.P. 2013). Additionally, for cooperation from colleges, establishing a peer relationship is essential. Managers in John's organization did not want this project to succeed . Thus, John encountered jealousy, resentment or other relationship-destroying feelings in co-workers whose help her needed most( Denhardt(,R.B., Denhardt,J.V., & Aristigueta,M.P. 2013). Instead of John complaining to his boss about the manner in which the other managers were not cooperating with him ( providing the information requested in a timely manner), he should have been working on ways to convince them that it would be in their best interest to comply because it would ultimately benefit in terms of promotion , increase in salary, perks, etc. Lastly, John should have taken his bosses suggestion in the alternative of how to...
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...had a few setbacks and dilemmas in my career. One thing that I learned from failures in my life is once your vision is in place you have to decide you're going to win despite the setback. When I embarked upon the journey to take up leadership role in my career I failed to visualize that an important part of being a leader is developing vision, knowing not only what your program unit is doing next 6 months but also what you think it should do three years from now and how decisions on current situations show effect on future growth of the program. Three years back, after investing a huge amount of time and money to develop a new product, my client set the final deadlines to make the product globally available. However, in the last months previous to the launch, the verification team for the product had found a serious flaw in the design. Experienced members were put on the job to find the problem but they couldn’t find it. A rapid action team working exclusively on the issue was formed but couldn’t help. Technical Architects were involved but they were not properly guided by developers and so they couldn’t solve the problem as well. Lots of mails were exchanged between teams blaming each other on the problem. Finally after 6 weeks, error was found in the block developed by my team. My Program manager was unhappy with me and blamed me for improper team management and asked me to step down from the role. At that point of time, even I doubted my potential to lead a team, but then...
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...Answer each of the following question with a substantive response. A substantive response is one that: 1) is a minimum of 125 words, 2) is a thoughtful and thorough response to all aspects of the question, 3) accurately applies information from the course material, and 4) utilizes appropriate grammar. You will be graded based upon length and grammar, your insight into the issue addressed, and demonstration of knowledge of the course material as found in the book and elsewhere. Please check the formatting before submitting your response. 1. Read the following scenario: Is there an ethical issue here? How should she act in this situation? How can she convince the marketers? Be sure to explicitly apply the rules of ethical decision-making in determining your answer. “A marketing team presents a children's cereal brand manager with a ‘Less Sugar’ ad campaign for three of her brands. Large print and dynamic type on the package exclaiming ‘75% LESS SUGAR’ will catch the parent’s eye and increase sales. Concerned about their children’s weight gain, parents will purchase the cereal. The carbohydrate content of the less sugar product, however, is the same as high sugar version, at best only10 fewer calories per bowl, so it offers no weight loss advantage. The brand manager’s immediate reaction is ‘This marketing campaign is unethical.’” (Hamilton, J.A., 2009). Yes there is an ethical issue in this scenario. The marketing team is advertising that there is less sugar in the cereal...
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...Generally organizations are complex entities often very difficult to control and to administer. In this sense “key persons” like Leaders and Managers are vital parts of an organization. But what is leadership, what is management and what is the difference between them? Maxwell defines leadership as an “influence - nothing more, nothing less.” and a leader’s purpose according to Kent is “to create direction and the unified will to pursue to through the development of people’s thinking and valuing”. One of the most interesting phenomena in companies is that employees are afraid of the “change” (Prashant Bordia, Effects of poor Change Management history on employee attitudes and turnover). Taking an example of my personal working experience as a team leader, I had to make some changes, in the development tool that we used. The new one was more effective than the previous and it had the option to generate and reuse code from the modeling process. Nevertheless its benefits, the team were not convinced about the effectiveness of the new development platform. In order to accomplish that, I had to create a new framework and directions in order to convince them that they will do their job more effective and more timeless. After having stated what Leadership is, now we have to define what Management is. Management is the science that can be defined by building a communication framework throughout the enterprise which conveys on to the proper centre of perception and decision...
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...requires immediate action to be taken so that health care practice and service are adequate and efficient. As the operations manager, I propose reorganization of the staff and hiring of three new positions to help solve this problem. Generally, contemporary hospitals refer to community resources. Such resources get organized in a manner that they provide patients with care, as well as improving the population’s health. The hospital can only perform these functions by bringing together a wide range of skills through a diverse and adequate workforce. In addition, this entails collecting and storing information, providing facilities and equipment, as well as organizing systems of work. Consequently, the work done by community volunteers, medical and paid staff and trustees cannot be underestimated (Lee, 2011). This proposal is not something. This is because research indicates that different organizations do experience shortages. However, the shortage of health practitioners has over the time received huge public attention. Nevertheless, hospitals have few technicians, pharmacists, housekeepers, therapists, food service workers, medical record coders, information service specialists and technologies. It is evident that the shortages and disorganization that the hospital experiences are genuine; thus, urgent action to be taken (Lee, 2011). As the operations manager, I recommend the hiring of three new positions to take care of the extra work load. This extra workforce will play a key...
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...1. Who do you believe is at fault in this situation? I believe that the Project Manager is at fault in this situation. The structures manager strongly advised the project manager not to stop the activities in this department before testing the plant’s high-pressure pneumatic and electrical systems. The structures manager warned the project manager and even mentioned that the test was scheduled for the next month. I think it would have been more important to consider this risk and prevent this from happening, alone from a safety perspective. The project manager also mentioned that his boss expects him to finish this project without a cost overrun. However, maybe it would have been of importance to run this particular issue by his boss in order to either increase the budget or adjust the scope in order to successfully and safely finish the project. 2. Should the structures manager have been dedicated enough to continue to work on his own? Why or Why not? This was running through my head for a little while after I read the text. It’s difficult to say. However, the structures manager did try to convince the project manager that it was a big risk to take and the project manager went ahead and took the risk. Even though the structures manager knew that this could potentially happen, the project manager did not listen to his advice. If he would have continued to work on his own, he would have disobeyed, he could have prevented the plant from exploding, however...
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