Free Essay

Effective Communciation

In: Other Topics

Submitted By Trinizbadgyal
Words 1752
Pages 8
Sarita Bocas
HCS 325
November 9, 2015
Sandra Marken
Effective Communication Paper

Correspondence something we do each day, "characteristic" as a major aspect of our presence as people. People are social creatures, driven by a typical yearning to impart. In any case, to successfully convey in the working environment requires a sure level of reluctance, despite the fact that the procedure of correspondence may not appear to be something individuals need to chip away at, dissimilar to taking in another PC program. Like it or not in view of the anxiety of the workday, the undeniably differing American workforce, and the need to pass on complex data in straightforward terms, compelling relational abilities can and must be learned by all representatives, paying little mind to their position in the pecking order of the association. As indicated by expert etymologist and working environment specialized pro Jeff Harlig, data shortfall is one of the essential issues that happen and restrain working environment interchanges today. In spite of the fact that there is continuous exchange of 'data over-burden,' simply directors can accept that laborers have the same system of information as themselves. For instance, if an individual is showing somebody how to utilize a PC program, it is an easy win that the more the educator expect that the laborer has the same specialized mastery as him or herself, the less that specialist will have the capacity to repeat what he or she is being taught by the IT authority administrator. "Numerous instances of data deficiency happen in light of the fact that the general population having the data can't separate themselves adequately from their own particular experience to perceive the learning condition of everyone around them' (Harlig, 1999, p.4). Distinctive correspondence styles can make another obstruction to powerful correspondence. One wellspring of diverse correspondence styles is that of distinctive people's social foundations. Despite the fact that differing qualities can give numerous positive assets to a business in the period of globalization, for example, a workforce that all the more precisely mirrors customer's own particular needs and, suppositions, various workgroups can likewise posture correspondence difficulties, making hindrances that outcome in abnormal amounts of contention that obstruct profitability. Strife can goad on efficiency however "Past concentrates likewise recommend that a bunch's demographic structure impacts correspondence between gathering individuals on the grounds that individuals have a tendency to speak with those like themselves… Group individuals, who see themselves as comparable, have a tendency to correspond with one another all the more transparently. At the point when bunch individuals see themselves as divergent, correspondence is affected adversely. In particular, demographic assorted qualities is connected with expanded issues with correspondence, co-appointment, broken clash and a potential for diminished execution" (Oluremi, 2007, p. 2006). Bias can make hindrances essentially on the grounds that the presence of an associate triggers another person's shrouded or not really concealed pessimistic suspicions. In any case, when people originate from distinctive social connections, regardless of the possibility that the two gatherings don't get together with social inclinations, they can wind up in a mess and erosion on the off chance that they both have diverse, clashing correspondence styles. In working with a Japanese firm, American and European faculty frequently think disappointed at what they see as the ambiguity of the other side. "The customary high regard for the word in Europe is reflected, for example, in the [use of] involved business correspondence. Europeans not just love to talk widely in arrangements; they likewise draw up long minutes of gatherings and letters of affirmation. They endeavor to put the advancement of their business in definite words with a specific end goal to continue onward. Japanese endeavors, then again, are not particularly enamored with correspondence. Contrasted with European business letters, Japanese letters have a tendency to be brief and, in the European view, once in a while not adequately exact. In Europe, contracts as a guideline are placed in composing, and composed contracts are minutely drafted… In Japan… by and by 71% of business contracts are closed just orally" (Hahn, 1996). "In the Japanese society, quiet is liked to expressiveness. Individuals are welcomed by their sweat instead of their words. This trademark is called 'moku-toku' in Japanese, signifying 'the prudence of quiet.' Because words have a tendency to be felt as excess, a chatty individual is more averse to be preferred in Japanese society" while in American culture a noiseless individual may be seen with suspicion or not a 'cooperative person' in the work environment (Xinjian and Putterill, 2007, p. 150). Japan, alongside other Asiatic and Middle Eastern social orders are regularly noted for their 'high connection' style of correspondence, at the end of the day, little is imparted unequivocally, and words like "perhaps" (that signifies 'no') are intensely needy upon the speaker's setting and the subtext, as opposed to the unequivocal content of the expression. "Societies can be 'high-connection' or 'low-setting' on the premise of their styles of correspondence. A high-setting society is one in which minimal unequivocal message substance is required in correspondence on the grounds that a large portion of the data is vested in the connection. In a low-setting culture much express message ought to be said or written in correspondence in light of the fact that the connection does not pass on much importance. East Asian nations are frequently refered to as high-connection societies in correlation toward the Western ones (Xinjian and Putterill, 2007, pp. 148-149). Albeit nobody can totally relinquish his or her social correspondence style overnight, compelling correspondence in a different working environment requires a sure level of social proficiency and affectability. Indeed, even American people of Middle Eastern, Asian, and non-European foundations may have taken in an all the more high-setting style of correspondence at home, and good sense should direct low-connection style administrators to know about this probability if strife happens. It would likewise benefit those workers of non-European family line to know about such contrasts when collaborating with their subordinates, associates, and bosses of diverse social foundations. Affectability and assorted qualities mindfulness preparing can go about as a stabilizer to the correspondence issues postured by differing qualities, and are savvy for directors to in any event consider adding to the introduction and proceeding with training conveyed in each corporate working environment. Society is not by any means the only boundary to powerful correspondence styles—sex can be too. For instance, in indicating displeasure in the working environment, female indignation is regularly deciphered by both guys and females in a more negative design. "Female managers were more probable than male administrators to report higher social and individual expenses notwithstanding when the showcase of resentment was advocated by high subordinate incitement" (Domagalski and Steelman, 2007, pp.303-304). Ladies might likewise be more adept to qualify their announcements than guys, as a consequence of past socialization. "Females are associated to approach and express their indignation in a roundabout way and latently and, in the meantime, are marked the more passionate sex. Guys, then again, are taught to keep a solid upper lip and remain candidly blank, yet they are allowed, and maybe expected, to show their indignation specifically, if not forcefully" (Domagalski and Steelman, 2007, p.309). To propose these crevices, mindfulness around an association "compensating" a characteristically male authority style, which may not even be the best style in inspiring representatives is key to crossing over sex based correspondence holes and can likewise bring about more prominent profitability on account of larger amounts of inspiration and additionally enhanced mindfulness and correspondence.

Place in an authoritative order can make distinctive correspondence styles, contingent upon whether the association itself is strongly various leveled. "Those in positions of moderately higher hierarchical status are liable to be more straightforward in the declaration of outrage, while lower status individuals will probably encounter more prominent measures of resentment in respect to higher status individuals and to experience it with more prominent power, however they have a tendency to repress their displeasure expression more as often as possible than those of higher status… concentrates infer that the outward show of indignation by a chief toward a subordinate is satisfactory, if not expected" (Domagalski and Steelman, 2007). In spite of the fact that modesty even with more elevated amount administration may appear like a conspicuous wonders, sending a more participative styles of authority, requesting lower-level workers include, and minimizing results for option feelings can make an all the more free and imaginative correspondence environment. At last, diverse identities, paying little respect to ethnic and social foundation, sexual orientation, and spot in the progressive system can show distinctive individual styles. Nobody totally forsakes his or her character after strolling through the working environment entryway. In administration, profitability, and correspondence, self-preoccupation and extroversion both have their uses (one style is more intelligent and systematic and the other is more group situated). In any case, recognizing the numerous wellsprings of diverse styles of correspondence, and raising representatives' levels of self-learning through working environment instruction that join interchanges preparing, self-testing, and successive execution is fundamental so contrasts are seen with a basic eye. It might be important to make conformities when individual correspondence eccentricities restrain profitability—or essentially repress the declarations of basic mankind—in a work setting.

Domagalski, Theresa A. & Lisa A Steelman. (2007). The impact of gender and organizational status on workplace anger expression. Management Communication Quarterly: McQ. 20(3), 297-315. Retrieved on September 25, 2010 from ABI/INFORM Global database. (Document ID: 1203831511).
Harlig, Jeff. Effective workplace communication? It’s more than just talk. (May/Jun
1999).Facilitator. Newsletter of the American Association for Training and Development, Central Indiana, pp. 4-5. Retrieved on September 25, 2010.
Rahn, Gutram. (21-27 Nov 1996). Cultural differences and doing business in Europe and
Japan. (1996). EU-Japan Legal Dialogue: Symposium Paper. Retrieved on September 26, 2010 from,
Oluremi B., Ayoko (2007). Communication openness, conflict events and reactions to conflict in culturally diverse workgroups. Cross Cultural Management. 14(2), 105-124. Retrieved on September 26, 2010 from, ABI/INFORM Global database. (Document ID: 1332938071).
Xinjian Li, & Martin Putterill. (2007). Strategy implications of business culture differences between Japan and China. Business Strategy Series. 8(2), 148-154. Retrieved on September 26, 2010 from, ABI/INFORM Global database. (Document ID: 1374488501).
Retrieved on September 25, 2010 from,

Similar Documents

Free Essay

Barbour Brown Engineering Ltd

...• EFFECTIVE (adjective) Sense 1 | effective [BACK TO TOP] | Meaning: Producing or capable of producing an intended result or having a striking effect Synonyms: effective; effectual; efficacious Context examples: an air-cooled motor was more effective than a witch's broomstick for rapid long-distance transportation / effective teaching methods / effective steps toward peace / made an effective entrance / his complaint proved to be effectual in bringing action / an efficacious law adequate to accomplish a purpose,producing the intendded or expected result * S: (adj) effective, effectual, efficacious (producing or capable of producing an intended result or having a striking effect) "an air-cooled motor was more effective than a witch's broomstick for rapid long-distance transportation"-LewisMumford; "effective teaching methods"; "effective steps toward peace"; "made an effective entrance"; "his complaint proved to be effectual in bringing action"; "an efficacious law" * S: (adj) effective, efficient (able to accomplish a purpose; functioning effectively)"people who will do nothing unless they get something out of it for themselves are often highly effective persons..."-G.B.Shaw; "effective personnel"; "an efficient secretary"; "the efficient cause of the revolution" * S: (adj) effective (works well as a means or remedy) "an effective reprimand"; "a lotion that is effective in cases of prickly heat" * S: (adj) effective, good, in effect, in force (exerting...

Words: 344 - Pages: 2

Free Essay

Measuring Porosity of a Rock Using Helium Porosity Meter

...Contents 1-Abstract 2 2-Introduction 3 3-Theory 4 3.1-Total and effective porosity: 4 3.2Primary and Secondary porosity: 5 4- Experimental Set-up and Procedure 5 4.1-Materials and equipment 5 4.2- Experimental set-up and procedure 5 5-Results and calculations 7 6-Discussion and conclusion 8 6.1- Discussion of the results 8 6.2- Conclusion 8 7- References 9 1-Abstract The aim of this report is to be familiar with the basic procedures of preparing rock samples and to measure the density of and porosity of rock samples. Firstly the rock size and mass was measured to determine the density and bulk volume using an electronic ruler and mass balance. Then using the helium porosimeter the grain volume of each core plug sample was measured. Each of these measurements were repeated three times and then averaged for precision sake. The porosity was then calculated by subtracting the grain volume from the bulk volume, to determine the pore volume, and then dividing by the bulk volume. The porosity results for all the samples were reasonable except for sample 1 and 6 for which the porosity is calculated to be in negative % and make no logic. These possible reasons for these inaccurate results are that the group made high errors in reading the measurements or did the experiment in a wrong method. 2-Introduction For the storage of oil and gas in any reservoir rock presence of porosity is vital. However, the degree of porosity in any rock depends upon...

Words: 1790 - Pages: 8

Free Essay

Geophysics of Trenton-Black River Limestone

...A PETROPHYSICAL EVALUATION OF THE TRENTON-BLACK RIVER FORMATION OF THE MICHIGAN BASIN By Lu Yang A THESIS Submitted in partial fulfillment of the requirements for the degree of MASTER OF SCIENCE In Geology MICHIGAN TECHNOLOGICAL UNIVERSITY 2015 © 2015 Lu Yang This thesis has been approved in partial fulfillment of the requirements for the Degree of MASTER OF SCIENCE in Geology. Department of Geological and Mining Engineering and Sciences Thesis Advisor: Wayne D. Pennington Committee Member: Mir Sadri Committee Member: James R. Wood Department Chair: John S. Gierke Table of Contents Acknowledgement 4 Abstract 5 1. Introduction 6 2. Geology of Trenton-Black River Formation 7 3. Methodology 10 3.1 Picking Formation Tops 11 3.2 Crossplot and Mineral Identification 14 4. Thomas Steiber Method 31 5. Discussion 38 6. Conclusion 39 References 41 Appendix I: Crossplots & Mineral Identification 42 Appendix II: Thomas Stieber (Thomas and Stieber 1975) 49 Acknowledgement I would like to express the deepest appreciation to my advisor Dr. Wayne D. Pennington for his expert guidance and full support. His experience and ability improved my research skills. My thesis work would not have been possible without his help and incredible patience. I would like to thank my committee members, Professor James R. Wood and Professor Mir Sadri, for helping me during my graduate years and...

Words: 8718 - Pages: 35

Free Essay

Strategic Management of Business Policy Formulation and Implementation Between Bangladesh and India

...Strategic Management of Business Policy Formulation and Implementation between Bangladesh and India Course Title: Strategic Management Course Code: MBA 512 Prepared for Prof: Muhammad Mahboob Ali, Ph.D. Visiting Professor of IUB Prepared by Mostafizur Rahman 1221544 Shamsher Ali 113060 Abstract The business relationship between India and Bangladesh is currently of special interest in both countries for a number of reasons. Firstly, there are urgent and longstanding concerns in Bangladesh arising from the perennial, large bilateral trade deficit with India, and from the large volumes of informal imports from India across the land border which avoid Bangladesh import duties. These concerns have been particularly acute on the Bangladesh side in the context of discussions between the two governments of the possibility of a bilateral free trade agreement along the lines of the India-Sri Lanka FTA. Secondly, even though (because of the disparity in the size of the two economies) India’s trading relationship with Bangladesh is much less significant for it than it is for Bangladesh, closer economic integration with Bangladesh is nevertheless seen as a very important way of reducing the economic and political isolation of the seven Indian eastern and north eastern states from the rest of the country. Finally, both countries have long shared common objectives for closer economic integration...

Words: 3493 - Pages: 14

Premium Essay


...Dr. J FINA UBUS 310 Time Value of Money Review—3 ____ 1. A perpetuity is best described as: |a. |An annuity that goes on forever | |b. |Requires the use of the CF or cash flow registers. | |c. |Contains unequal cash flows from period to period | |d. |all of the above | ____ 2. The present value of 100, 200 and 700 in years one through three, respectively: |a. |Can be determined by using the financial registers in one step. | |b. |Can be determined by using the average of the three values and then the financial registers | |c. |Can be handled as a perpetuity with a three-year life. | |d. |Can be determined by using the cash flow (CF) registers | ____ 3. The net present value of -50, 200, -59, and 300 for periods 0 through 3 at 13% is: | | | ____ 4. Refer to question 3. What is the...

Words: 3338 - Pages: 14

Premium Essay

Eco 500

...income normally requires either the payment of interest or else an opportunity cost of interest foregone. c. Disregarding risk, if money has time value, it is impossible for the present value of a given sum to be greater than its future value. d. Disregarding risk, if the present value of a sum is equal to its future value, either k = 0 or t = 0. e. Each of the statements above is true. . Which of the following statements is most correct? a. A 5-year $100 annuity due will have a higher present value than a 5- year $100 ordinary annuity. b. A 15-year mortgage will have larger monthly payments than a 30-year mortgage of the same amount and same interest rate. c. If an investment pays 10 percent interest compounded annually, its effective rate will also be 10 percent. d. Statements a and c are correct. e. All of the statements above are correct. . The future value of a lump sum at the end of five years is $1,000. The nominal interest rate is 10 percent and interest is compounded semiannually. Which of the following statements is most correct? a. The present...

Words: 2312 - Pages: 10

Premium Essay

Solution for Craddock Cup Case Study

...Chapter 5 1- You want to find the time value of the annuity below at end of year 3 (t=3). What should you calculate? A) PV of a 4 year annuity due B) FV of a 4 year annuity due C) FV of a 3 year annuity due D) FV of a 4 year ordinary annuity E) FV of a 3 year ordinary annuity 0 1 2 3 4 2- Moe is looking at an annuity that makes five $10,000 payments with the first annuity payment occurring 11 years from today. What is the present value of this annuity if Moe’s interest rate is 9% compounded annually? A) 16,430.30 B) 13,558.23 C) 15,987.86 D) 12,897.67 E) 17,987.89 3- You want to buy a car, and a local bank will lend you $30,000. The loan would be fully amortized over 5 years (60 months) and the nominal interest rate would be 12% with interest paid monthly. What would be the monthly loan payment? Assume payments start next period A) 430.89 B) 520.89 C) 667.33 D) 444.89 E) 430.89 4- Your sister turned 30 today and she is planning to save $4000 per year for retirement with the first deposit to be made one year from today (her last deposit will be made at age 60). She will invest in a mutual fund, which she expects to provide a return of 10% per year. She plans to retire 30 years from today, when she turns 60, and she expects to live for 30 years after retirement, to age 90. Under these assumptions, how much can she spend in each year after she retires? Her first withdrawal will be made at the end of her first retirement year (she will also make her last withdrawal...

Words: 869 - Pages: 4

Premium Essay

Pratice Set

...economic profit? The annual economic profit is _$192,000_. 2. If an investment is expected to return of 9.75 percent in the future, a $300,000 investment will grow to how much in 20 years? The answer is _$1,928,465.32____. 3. To buy a retirement home, you will need $270,000 at the end of 16 years. If funds can be invested at an effective return of 8 percent a year, how much must you invest today to have the needed amount? The amount needed to invest today is __$78,810__. 4. You decide to max-out your annual investment into your Individual Retirement Account and invest $5,000 at the end of each year for the next 22 years. You are frightened by the recent two market declines in the last 12 years and decide to invest in a bond portfolio expected to earn only 4.2% annually (assume annual interest payments at the end of the year). How much will you have at the end of this investment period? The answer is __$70,894____. 5. You want $750,000 to upgrade your store in 12 years. The treasurer wants to make equal payments at the end of each year into a fund for the purpose of accumulating this amount. If the fund can earn an effective annual return of 6 percent,...

Words: 668 - Pages: 3

Free Essay

Time Value Practice Problems

...MBA/MFM 253 TVM Practice Problems 2 Fall 2011 1. You are considering buying a new car. The current price of the car is $25,000. The dealer has offered you a special nominal interest rate of 3% each year for the next 3 years if you finance through the dealership. a) What is your monthly car payment? PV = 25,000 I = 0.25 N = 36 FV = 0 PMT =? = $727.03 25,000 = PMT (1-(1/(1.0025)36))/.0025 b) You are considering putting a $5,000 down payment on the car, what would your payment be if you did this assuming you could still get the special interest rate? $581.62 c) In either case what is the effective rate of interest you paid on the car? 1.002512=1.030416 3.0416% 2. A given rate is quoted at an effective annual rate of 12.55%. If you know that the interest compounds quarterly, what is the nominal annual rate? 12% Need to find the rate that when compounded four periods will equal .1255 solve for r in the following equation (1+(r/4))4=1.125 3. What is the PV of an annuity that pays 10,000 a year at the end of each of the next 15 years assuming a 5% return? $103,796.58PMT = 10,000 N=15 I = 5 FV = ) PV = ? What is the PV of an annuity that pays 10,000 a year at the beginning of each of the next 12 years assuming a rate of 7%? $84,986.743 3. PV and FV problems that are a little harder ( you need to figure out the pieces, the final answers are there – but you need to figure out how it set it up – the set up is usually the trickier part and the...

Words: 2764 - Pages: 12

Premium Essay

Ct1 X Assignment Solutions

...CT1 – P XS – 13 Series X Solutions ActEd Study Materials: 2013 Examinations Subject CT1 Contents Series X Solutions If you think that any pages are missing from this pack, please contact ActEd’s admin team by email at How to use the Series X Solutions Guidance on how and when to use the Series X Solutions is set out in the Study Guide for the 2013 exams. Important: Copyright Agreement This study material is copyright and is sold for the exclusive use of the purchaser. You may not hire out, lend, give out, sell, store or transmit electronically or photocopy any part of it. You must take care of your material to ensure that it is not used or copied by anybody else. By opening this pack you agree to these conditions. The Actuarial Education Company © IFE: 2013 Examinations All study material produced by ActEd is copyright and is sold for the exclusive use of the purchaser. The copyright is owned by Institute and Faculty Education Limited, a subsidiary of the Institute and Faculty of Actuaries. Unless prior authority is granted by ActEd, you may not hire out, lend, give out, sell, store or transmit electronically or photocopy any part of the study material. You must take care of your study material to ensure that it is not used or copied by anybody else. Legal action will be taken if these terms are infringed. In addition, we may seek to take disciplinary action through the profession or through your employer. These conditions remain in force after you...

Words: 3301 - Pages: 14

Premium Essay


...For teens, life is not a playground, it's a jungle. And, being the parent of a teenager isn't any walk in the park, either. In his book, The 7 Habits of Highly Effective Teens, author Sean Covey attempts to provide "a compass to help teens and their parents navigate the problems they encounter daily." How will they deal with peer pressure? Motivation? Success or lack thereof? The life of a teenager is full of tough issues and life-changing decisions. As a parent, you are responsible to help them learn the principles and ethics that will help them to reach their goals and live a successful life. While it's all well and good to tell kids how to live their lives, "teens watch what you do more than they listen to what you say," Covey says. So practice what you preach. Your example can be very influential. Covey himself has done well by following a parent's example. His dad, Stephen Covey, wrote the book The 7 Habits of Highly Successful People, which sold over 15 million copies. Sean's a chip off the old block, and no slacker. His own book has rung in a more than respectable 2 million copies sold. Here are his seven habits, and some ideas for helping your teen understand and apply them: Be Proactive Being proactive is the key to unlocking the other habits. Help your teen take control and responsibility for her life. Proactive people understand that they are responsible for their own happiness or unhappiness. They don't blame others for their own actions or feelings. Begin With...

Words: 592 - Pages: 3

Free Essay

Position Paper on Stephen Covey’s, Seven Habits of Highly Effective People

...MG401: Senior Seminar in Management XXXXXXXXXXXXXXX Homework: Week 3 1/29/13 Position Paper on Stephen Covey’s, Seven Habits of Highly Effective People Introduction     In 1989, Stephen Covey's book The 7 Habits of Highly Effective People started a landmark revolution in how we think about time and life management. In this book, Covey presents seven principles for developing effectiveness in our private and public lives. By developing these habits, one moves from being dependent on other people to being and acting independently. Then we learn how to move to the more advanced state of interdependence and successful Cooperation. As a part of the seven habits, Covey introduced important and powerful techniques of time management under the habit of "Put First Things First." It is necessary to understand (and Practice) all seven habits so that the tools of time management can be learned and practiced in their natural setting. What follows is a basic overview of these ideas presented so you can take better advantage of this tool you hold in your hands. Covey does not claim to invent the seven habits of highly effective people but rather claims to have discovered them and have a simple language for articulating them.   Counter Argument     Though the term self-help can refer to any case whereby an individual or a group (support group) betters themselves economically, intellectually or emotionally, the connotations of the phrase have come to apply particularly to psychological...

Words: 1307 - Pages: 6

Free Essay


...Brittany Harris MKTG 1025 Spring 2013 7 Habits of Highly Effective People Paper As I read the book “The 7 Habits of Highly Effective People” by Stephan Covey. I am overwhelmed with so much powerful information. As I read the first chapters of this book I felt the feeling that this book was sent to me for a reason. I was in a state of my life where so much was changing and I was confused and trying to find myself and where I should be in life. This book covered 7 different habits of highly effective people and I will be covering my understanding and how I applied and will apply these 7 habits into my life. UNDERSTANDING: Habit 1 “Proactive people are driven by values carefully thought about, selected and internalized values.” Page 72 Highly productive people recognize their responsibility I believe that being proactive is taking responsibility of your life. I can continue to blame other people such as parents, grandparents for my decision and actions or take responsibility and realize that I am response-able for the control my life. Instead of having worries about situation that I have no control over, being the proactive person I will be able to handle the situations. I understand that proactive people focus on their circle of influence and, a reactive person will focus on circle of concern. Meaning, Things that they have little to no control over such as; the weather, terrorism, or worldwide problems is the concern and worry of a reactive person. APPLICATION ...

Words: 1547 - Pages: 7

Free Essay

7 Habits

...four areas of our life through physical, social/emotional, mental, and spiritual. This help us to build production capacity. We have to renew ourselves in this four areas as to create growth and change in our life. This habit can let us to practice the other six habits more clearly and correctly. We should maintain among the areas that I have mentioned. From this habit, I learned to balance and renew my resources, energy, and health to create sustainable, long-term, effective lifestyle. Habit 4 : Think Win/Win Win/win situation is better than win/lose or lose/win situation. Win-win is a frame of mind and heart that constantly seeks mutual benefit in all human interactions. We should seek agreement and relationships that are mutually beneficial. From this habit, I should have the three vital character which are integrity, maturity and abundance mentality will approach conflicts with a win-win attitude. Habit 5: Seek first to Understand, then be understood This is the habit of communication. Effective listening is very important. We should not only focus about the words being said, we should know the true meaning entirely. We should put ourselves in the perspective of the other person. From this habit, I learned to use empathetic listening to be genuinely influenced by a person, which makes them to respond the listening and take an open mind to be influenced by me. Habit 6: Synergize Synergize is a habit of creative cooperation. Two is better than one. It is teamwork...

Words: 694 - Pages: 3

Premium Essay

Management: Ethics & Tactics

...Management: Ethics & Tactics Highlight the management theories or principles of each reading, submit 2 pages with your interpretations: This week, we learn that resonant managers zero in on employee emotions, feelings and attitudes. The “soft side” of management is important, it is important to manage both your emotions and the emotions of your subordinates. In Toxic Emotions at Work, the author recognizes that there are times when organizations and leaders cause pain. This pain can be either intentional or unintentional. Frost says, “organizations by their very nature create a regular supply of emotional pain” (p. 245). Compassionate managers need skills to be efficient toxin handlers. Paying attention to the types of questions and musing over how individuals or the organization would answer is a great start to acknowledging emotional toxicity and pain. Organizations need to strive to increase capacity for compassionate responses within the culture. Kenneth Blanchard and Spencer Johnson offer The One Minute Manager. They do not believe that good management takes a lot of time, they base this assumption on these underlying premises: “quality of time spent with subordinates is more important than quantity; and in the end, people should really be managing themselves” (p. 270). The three strategies they recommend are one-minute goals, one-minute praisings, and one-minute reprimands. The authors admit that managers have to sincerely care about the people under...

Words: 2419 - Pages: 10