...Definitions The definitions below are to explain the research clearly: Mentor. These are individuals whom possess both experience and knowledge in the work place, and because of this, they are able to offer guidance to those who are starting in their company (The Pennsylvania State University, 2005) Protégée. The individual whom the mentor provide with guidance and support (Journal of Business and Psychology, 2001) Social Exchange Theory. Social theory that states that people continue or terminate relationships based on the weight of the benefits and costs of doing so (pyschologyabout.com) Leadership. A relationship between leaders and followers, both individually and in group, in mutual pursuit of organizational outcomes and in the fulfillment of individual needs and wants (Mavrinac, 2005) Value. The regard that something is held to deserve; the importance, worth, or usefulness of something (google.com). Methods and Procedures The primary research was conducted by administrating an electronic survey to ten working people. The survey ranged from questions on their thought of mentorship in the work place to whether they had actually implemented it and if was proven successful. Secondary research was gathered electronically. Findings Since its early history, mentorship in the workplace has proven to be successful in almost all instances when implemented correctly. Through mentorship, protégées are able to learn the both the values of the company and...
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...| Contents INTRODUCTION 3 COMPANY BACKGROUND 3 TASK 1. HUMAN RESOURCE MANAGEMENT 3 1.1. Human resource Management activities, within Coca Cola Company, their objectives and how they are achieved 3 1.2 Two theoretical models of human resource management 5 TASK 2. HR PLANNING AND DEVELOPMENT 7 2.1. HR planning and development models within Coca Cola Company Georgia 7 2.2. Evaluation of effectiveness of HR planning and development models in achieving organisational objectives 11 TASK 3. PERFORMANCE 12 3.1. Monitoring of HR performance within Coca-Cola Georgia 12 3.2. Effectiveness of HR performance monitoring systems 14 CONCLUSION 15 RECOMMENDATIONS: 15 REFERENCES 16 INTRODUCTION The following report gives an understanding of importance of Human Resource Management, it shows the contributions of HRM to the organisational achievements. In the report the writer examines HR planning and development methods and suggests the ways to improve the HR performance. COMPANY BACKGROUND The Coca-Cola Company is one of the world’s top soft drink makers. Coca-Cola owns the best-known soft drink brands such as, Coca-cola, Diet Coke, Fanta and Sprite. this is an organisation with a history starting from 1892. The company’s flagship product, Coca-Cola was invented by a pharmacist John Stith Pemberton (The Coca-Cola Company, 2010). Coca-Cola is headquartered in Atlanta and it is currently offering 500 different brands in 200 different countries worldwide...
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...MENTORING PROGRAMS INDEX 1. Intrduction…….....………………………………………………………………………3 2. What is mentoring? …………………………………………………………………..…4 3. Benefits of mentoring…………………………………………………………………... 7 4. Mentoring Diversity…………………………………………………………………... 10 5. Conclusion……………………………………………………………………………... 13 6. Bibliograhy………………………………………………...……………………………14 APPENDIX A…………………………………………………………………………….……15 1. INTRODUCTION The success of mentoring and the potential use In companies nowadays is due to the developmental partnership through which one person shares knowledge, skills, information and perspective to foster the personal and professional growth of someone else. This project is about mentoring programs and its application. We have started analysing the article assigned in class about career mentoring for women. The article talks about the low number of women who hold senior management positions in U.S companies and opinion of the mentoring programs as a way to increase the number of women in management positions. Then, we decided to study first what is the meaning of mentoring and what it implies. Second we have considered (regarding to the article) the mentoring in minorities and the positive effects that it could have. Finally, we have observed all the benefits that mentoring have in companies, mentors and mentees. 2. WHAT IS MENTORING? Mentoring can be defined as a professional relationship in which the mentor (an experienced person) assists the mentee in developing...
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...Importance of Mentoring In Nursing Cynthia B. Harris Chamberlain College of Nursing NR504 Leadership & Nursing Practice Spring A March 20th, 2011 Professor Schoenly Importance of Mentoring In Nursing My Vision for nursing is for nurses to become more proactive in mentoring nursing staff both new and old. The role of the nurse mentor is often referred to as preceptorship. Although mentoring and precepting are different, they are still similar but often overlap. By nurses taking part in mentoring their peers, they are helping to promote leadership skills, teaching skills, and foster professional development for all nursing staff. The CNA (2004) states, “Mentoring involves voluntary, mutually beneficial, and long-term professional relationships among nurses if done effectively and respectfully. In this relationship, one person is an experienced and knowledgeable leader (mentor) who supports the maturation and education of a less experienced person, for example, new nurses and returning nurses (mentees) to the work place with leadership. There are so many opportunities for the seasoned nurse to teach new and returning nurses but because of often hectic schedules, staffing issues, and nursing shortages this often falls to the wayside. This can lead to lack of confidence, frustration, and feelings of being “lost” out in the work area. Nurses often streamline their duties to complete their shift in a timely fashion and opportunities to mentor or teach are missed. These...
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...find out what happened to his father during the Trojan War. During Telemachus searched, Odysseus returned home where Athena appeared to him as Mentor and briefed him. Mentor’s name has been adopted into an English term meaning a trusted counselor or guide that shares knowledge with a less experienced person because of Mentor’s relationship to Telemachus and Odysseus, and majorly because Athena disguised herself as Mentor for her encouragement and practical plans for dealing with personal dilemmas. We are going to explore the importance of sharing wisdom and knowledge to colleagues throughout an organization as a Mentor and why mentorship strengths the overall production of an organization. The Power of Mentoring within an Organization In the movie Role Models, Gayle Sweeney played by Jane Lynch said, “I'm the coach and I'm the point guard, I'm the two forwards, the center, and I'm the other guard. I'm the entire organization (Wain, 2008). Whether Gayle knew it or not she was being a mentor. She basically said if there’s anything that you need to learn or know, you can come to me because I know everything and I’m the knowledgeable one of the organization. Only if Danny and Wheeler would have taken this counseling section as an invitation to being mentor they would not have when through a rough road in the beginning and the organization would not have had problems because they would have had a leader who know the people...
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...Master of Adult education Mentoring the workplace Submitted to: Kate Collier Submitted by: Jaininderjit Kaur Student number: 10524597 PROPOSAL INTRODUCTION:- "Mentoring is an alliance that creates a space for dialogue that results in reflection, action and learning." Mentoring – developing insight to turn hindsight into foresight!” This essay aims to provide an overview of the submission report proposing the introduction of formal mentoring for my current workplace. In the first part of paper I gave overview about my organization. Then I add definitions of mentoring and formal mentoring and then I presented the literature review of formal mentoring. In the second part of this paper I explained the importance of mentoring and formal mentoring and I also shed the lights on models of mentoring. In last part of the essay I prepared the proposal for a pilot of mentoring scheme. ABOUT ORGANIZATION: - at present I am working in the Wahroonga Nursing Home, Wahroonga, it comes under the Thompson Health Care Organization. This facility is for forty two residents. My designation is there as an Assistant in Nursing and I am working there from last three years as a permanent part time employee. The total numbers of employees are sixty four. Out of them thirteen were registered nurses and twenty eight were registered nurses and rest of the staff belongs to other departments such as kitchen, laundry...
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...” Although “mentoring” doesn’t appear in the Bible, Scripture does give us numerous examples of mentoring. Moses was mentored by his father-in-law Jethro, first as son-in-law and then as a leader (Exodus 18). The mentoring relationship between Eli and Samuel prepared Samuel for the tasks and responsibilities that were his after Eli’s death (1 Samuel 1–4). Jesus mentored His disciples (Luke 9), and both Barnabas and Paul excelled in mentoring (Acts 9–15). Jesus made His style of mentoring clear: He led so that we can follow. He said, “If anyone will come after me, let him deny himself, and take up his cross and follow me” (Matthew 16:24-26). Because He is our leader and we are to follow Him, Christian mentoring is a process dependent upon submission to Christ. Neither the mentor nor the candidate controls the relationship. As such, the process is best characterized by mutual sharing, trust, and enrichment as the life and work of both participants is changed. The mentor serves as a model and a trusted listener. The mentor relies on the Holy Spirit to provide insight, change lives, and teach through the modeling process. The Apostle Paul spelled out mentoring as his leadership model very simply. “Follow my example as I follow the example of Christ” (1 Corinthians 11:1). “Whatever you have learned or received or heard from me, or seen in me—put it into practice” (Philippians 4:9). In essence, he is saying, “Let me mentor you. Let me be your role model.” He reminds...
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...call center for determination of what can be done about the high turnover rate and customer satisfaction about products and information. This will include an analysis of the call center and a new job design to prevent high employee turnover, develop a new training program to educate employees, and understanding the differences between mentoring and executive coaching. Using an effective approach to organizational development based on situations. Finding different approaches to career developments for employees like promotions and benefits. Job Analysis and Design After a review of the calling center, the company is receiving too many complaints from customers about the information services from the call representatives. An analysis of job classification systems should be performed to discover what needs attention along with private interviews to develop a method of design and improve the representative’s performance (Hr-Guide.com, 1998). The HR will design, or rather develop, a new strategy to train its’ employees in a manner that addresses the problem concerning phone etiquette. New training will require executive coaching and mentoring of the proper understanding of what the company expects from its calling center representatives, what duties are to be performed, what leaderships is required, and how the atmosphere should be a friendly work environment (Hr-Guide.com, 1998). Techniques to Develop a Training Program The use of different techniques will help to teach...
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...Foundations April 22, 2012 Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs My recommendations of the redesign of Hersey’s performance management system to appeal to the diverse group that it employs would be to keep their current designed performance management system. Their redesign system tailors to two definite generations, the baby boomers and the younger generation. Hershey has a system in place in which the baby boomers train and mentor the new millennial worker due to, “the baby boomers tend to be concerned in leaving a legacy, making the world better, so they generally are enthusiastic about mentoring their younger colleagues” (Noe, Hollenbeck, Gerhart, Wright, 2011). The baby boomers are role models, coaches, and advocates for Hershey’s. Mentoring gives them chances to develop their abilities, experience, and wisdom both to their own advantage and that of Hersey’s to train the younger generation employed with the company. Hershey has reshaped its performance management system which is more attractive to the younger generations’ excitement for challenge, autonomy, and results, the redesign was a bottom-up effort, in which individuals within the company set goals and track progress on projects. The system measures not only business results but whether they are achieved in accordance the Hershey’s four core values (Noe, Hollenbeck, Gerhart, Wright, 2011). If you were a Hershey’s employee, analyze how...
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...Mentoring is a term generally used to describe a relationship between a less experienced individual, called a mentee or protégé, and a more experienced individual known as a mentor. Mentoring is a collaborative learning relationship between individuals who share mutual responsibility and accountability for helping the mentee work toward the fulfillment of clear and mutually defined goals. The mentoring relationship provides a development opportunity for both parties and can thus provide mutual benefit. The partnership is between two people referred as the “mentor” and “mentee” .These individuals can be from the same profession, same organization, same industry, or same community. When these individuals come together, the relationship is solely based on mutual trust and respect which offers both personal and professional benefits and advantages to both party. The mentoring duos schedule their meeting as often as once per week, while others will meet as few as a two times per year, or once each quarter. The get together is used to discussed anything from a very detailed career coaching-type of conversation all the way over to...
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...it employs, they are a well rounded group that continues to be successful. Their system already is appealing to their diverse groups; they cater to both the baby boomer generation as well at the “millennial” generation (employees in their twenties). Not only do they cater to age and generations differences, but they have experienced an increase in diversity with the expansion of the company. (Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2011). Hershey has found a way to attract the younger generations also known as the “millennial” generation, the idea of a mentoring program for the two different generations was thought up. With this mentoring, workers would be paired up, millennial with baby boomers. The baby boomers showed to be interested in leaving a mark or a legacy; they wanted to make the world better. Generally with the baby boomers there was more enthusiasm about mentoring the younger...
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...Liberty Baptist Theological Seminary Liberty University DISCIPLESHIP MINISTRIES PROJECT Submitted to Dr. Morris L. Baker In partial fulfillment of course requirements for DSMN 500 – Discipleship Ministries Arlen Pfenninger Dover, Delaware July 7, 2012 Table of Contents Cover Page----------------------------------------------------------------------------------------------- 1 Introduction of Spiritual Development of First Baptist Church-----------------------------------3 Needs Within Adult Ministry--------------------------------------------------------------------------5 Objectives of Honor Bound Ministries---------------------------------------------------------------6 Goal Statement-------------------------------------------------------------------------------------------6 Target Group---------------------------------------------------------------------------------------------7 Competencies Expected of Leadership---------------------------------------------------------------7 Goals of Honor Bound Ministries---------------------------------------------------------------------8 Selection of Content-------------------------------------------------------------------------------------9 Organization of Content---------------------------------------------------------------------------------10 Learning Experiences------------------------------------------------------------------------------------12 Organization...
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...Coaching and motivation Leadership Prof. Alessandro Motta Date: 28/11/2013 MBA Global Business and Sustainability Ground Rules • Avoid the temptation to multi-task • Actively participate • Share thoughts openly • Question own and others’ assumptions • Other? Agenda Welcome • Coaching • G.R.O.W. Model • Questioning • Active Listening • Wrap up What is the difference between….. Coaching and Directing What do you think are the most important aspects of coaching ? Write under each picture the aspect(s) of coaching that you see connected to it What is COACHING ? Management Development Definition of Coaching Coaching is a mindset that facilitates employee learning and growth. It encompasses a communication approach, a leadership style and an expertise that unlocks an employer’s potential to maximize performance. Another Definition of Coaching Coaching is unlocking a person's potential to maximize their own performance. It is helping them to learn, rather than teaching them. John Whitmore COACHING is helping others to learn, rather than teaching them. Sir John Whitmore Management Development Coaching .... neither advice giving nor problem solving, but a process of facilitating (client's) thinking while enhancing ones own abilities to observe and learn. "The senior managers agreed that when the people they coached were allowed to think for themselves, they solved their own problems and any improvements made were longer...
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...Definition Mentoring and coaching can be defined as one of the techniques used to develop individual’s skills and performances for the seek of career development. Purpose The purpose of coaching and mentoring is to help individuals grow and develop their skills within the organization by making an alignment between the organization’s goals and its employees’ professional development. Desired outcomes: Increase retention : when it comes to the organizational context, mentoring and coaching can help employees build loyalty towards the organizations they are working for. Mentee may feel more committed to the organization when their experienced mentors help them mold their careers and provide them with more opportunities. In addition to that,...
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...Workplace toolbox talk and training Submission details This assessment task must be submitted online by the due date specified by your Trainer/Assessor and Assessment Plan for this unit of competency. Any variations to this arrangement must be approved in writing by your assessor. Submit a file with the required evidence attached as per * Specifications below * Acknowledgement of original work, free from plagiarism as per Assessment Plan * Special needs (considerations if required see Access & Equity Policy) * Naming document files when submitting assessments (check Assessment Plan) * Identifying the Unit, Assessment Number, student name, student number, date and page number (preferably) in the Footer * Assessor’s additional and particular instruction/s. Performance objective You must be able to research and conduct a toolbox talk on workplace hazards as well as provide effective workplace training and coaching. This assessment is broken into parts A and B. Assessment description You must select, research, and conduct a toolbox talk on a type of workplace hazard that you have identified through consultation with a work group. Toolbox talks are regularly delivered to small groups in the workplace and highlight workplace health and safety issues. The hazards you can choose from include: * * physical hazards * psycho-social hazards * mechanical hazards * chemical hazards * sources of energy * environmental hazards...
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