1. What are the strengths and shortcomings of a decentralized approach to training managers and hourly employees? Discuss.

A decentralized approach to training managers and hourly employees has many disadvantages for your organization. You lose control over the standardization of your training material as well as consistent training programs. Without a centralized approach to your training, employees and supervisors frequently find ways to skip the training completely and attempt to learn new skills and programs by themselves. Decentralization allows the individual instructor to take his own approach to training and some trainers will not make the extra effort to keep their training excellent. A decentralized approach to training is almost always more costly for your organization. Cost savings are usually given to companies that need a large number of training products. Decentralization results in each area using its own training materials, usually at a higher cost per student. More trainers need to be trained to conduct your programs, instead of just one or two who are able to deliver training to the entire company. Registration, evaluation and retraining costs are also higher when a decentralized approach to training is used. Another shortcoming of a decentralized approach is the quality of the instructor. When each division of your company has its own trainers, their training is not as consistent or thorough as that of a centralized training function. Trainers are frequently selected for their knowledge of the material that needs to be trained and not their training skills. Without a program to develop instructors, trainers are left on their own and frequently present material in a way that does not help trainees to learn best.

2. Develop a plan for determining the training needs of the hourly paid staff of a Domino’s Pizza franchise.

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