CIT three elements, according to Gogan, McLaughlin & Thomas (2014): 1). Origins and Typical Use CIT is a method pioneered by John C. Flanagan for gathering specific vital facts concerning behavior in defined situations - address theoretical saturation (Flanagan 1954; cited in Gogan et al., 2014).
2). Critical Incident (CI) reports, adequately analyzed, reveal useful information about individual behavior in specific task contexts - present and validate its coding methodology (Andersson and Nilsson 1964; cited in Gogan et al., 2014).
3). CIT captivates behavioral observations either through direct observation or through eliciting and analyzing informants’ detailed stories about their experiences. CIT explicitly describe the selected and analyzed