...SES’s- GOI- FACULTY OF MANAGEMENT Course: MMS, Semester (II) Examination: Final Examination- 2013 Subject: Management Information System Date: 22/04/2013 Time: 2 hrs Maximum Marks: 30 Instructions: 1. Before starting to write the examination, make sure that it is complete and that there are no printing defects. This examination paper consists of 6 pages. There are 5 questions each of 6 marks, for a total of30 marks. 2. Read the questions carefully and answer what is asked, clearly and to the point only. 3. To assist you in answering the examination questions, the following glossary of terms is included. 4. All questions are compulsory and carry 10 marks each. Glossary Compare Examine qualities or characteristics that resemble each other. Emphasize similarities, although differences may be mentioned. Contrast Compare by observing differences. Stress the dissimilarities of qualities or characteristics. (Also Distinguish between) Criticize Express your own judgment concerning the topic or viewpoint in question. Discuss both pros and cons. Define Clearly state the meaning of the word or term. Relate the meaning specifically to the way it is used in the subject area under discussion. Perhaps also show how the item defined differs from items in other classes with an example. Describe Tell the whole story in narrative form. Diagram Give a drawing, chart, plan or graphic answer. Usually you should label a...
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...of the Currency Administrator of National Banks Management Information Systems Comptroller’s Handbook May 1995 Management M Management Information Systems Introduction Background Risks Associated with MIS Assessing Vulnerability to MIS Risk Achieving Sound MIS MIS Reviews Examination Objectives Examination Procedures Internal Control Questionnaire Purpose MIS Policies or Practices MIS Development User Training and Instructions Communication Audit Conclusion Verification Procedures Table of Contents 1 1 3 4 5 6 9 10 17 17 17 18 19 20 20 21 22 Comptroller's Handbook i Management Information Systems Management Information Systems Background Introduction A management information system (MIS) is a system or process that provides the information necessary to manage an organization effectively. MIS and the information it generates are generally considered essential components of prudent and reasonable business decisions. The importance of maintaining a consistent approach to the development, use, and review of MIS systems within the institution must be an ongoing concern of both bank management and OCC examiners. MIS should have a clearly defined framework of guidelines, policies or practices, standards, and procedures for the organization. These should be followed throughout the institution in the development, maintenance, and use of all MIS. MIS is viewed and used at many levels by management. It should be supportive of the institution's longer...
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...Management Infotmation System INTRODUCTION OF AIR ASIA [pic] Air Asia is one of the Malaysian Airline, as the second Malaysian National Airline, Air Asia was born in 1993 and started operations on 18 November 1996. It was originally founded by a government-owned conglomerate DRB-Hicom. On 2 December 2001, the heavily-indebted airline was purchased by former Time Warner executive Tony Fernandes's company Tune Air Sdn Bhd for the token sum of one ringgit. Normally low-costs Airline has a lot of differences with traditional Airline. These differences such as ticketless travel, online ticket booking & pay, no international offices, no free food and beverages, use second city airports. These doesn’t make Air Asia hard to survive in Airline industry, whereas became the features of Air Asia. By using a simple but strong slogan “Now Everyone Can Fly”, Air Asia become a successful company in Airline industry. Now in this era Air Asia is one of the succeed low-costs Airline company in the world. Nowadays, Air Asia has put their investment to other areas. Air Asia is not only focus on Airline industry. Tune hotel is one of the good examples. Air Asia boasted total assets worth RM9.52billion in 2008, is the one of growing rapidly company in Malaysia. Nowadays, people use computer to let their life easier. Management information system is systems that use hardware, software, people, procedures and data to help companies work more efficiency. It included...
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...Management Information Systems Unit 5 IP Your name here American Intercontinental University Abstract Management information systems (MIS) is the actual study of technology, people, organizations and the relationships between them. MIS professionals help organizations to discover their maximum benefit from investment through employees, equipment and business processes. . A management information system is a computer-based system that provides the information necessary to manage an organization effectively and should be designed to enhance communication to reach an organization’s strategic goals and directions. Information technology is more than just computers. Advantages of MIS systems are better planning and to help with business decision making. A major disadvantage is constant monitoring. Over the years management information systems have changed the dynamics of running businesses efficiently. One of the biggest advantages is decentralization. Decentralization allows monitoring of operations at low levels, which free up resources so that department managers can dedicate time to strategic activities. In cases such as this, managers can see what exactly the problem is in all departments. Another advantage of MIS is that it minimizes information overload, since that is very common with conventional businesses in the modern era. The way MIS is designed, it ensures better planning and ways to measure performance, manage resources and facilitate compliance...
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...Class Lectures of Management Information Systems (MGT: 305) Introduction: System: System means interrelated set of elements. MIS: Management Information System means managing information resources in a systematic way. Chapter: 01 (Managing the Digital Firm) Q#01: Management challenges while building an information system: 1. 2. 3. 4. 5. Designing competitive and efficient system Understanding system requirements of global business environment Creating information architecture Determining business value of information system Designing system in such a way so that people can control, understand and use in a socially ethically responsible manner. Q#02: What is an information system? An information system is a set of interrelated components that collects, process, stores and distribute information to support decision making, coordination and control in an organization. In addition to supporting decision making, coordination and control information system may also help managers and workers analyzing problems, visualizing complex subjects and creating new products. Core Functions of Information System: INPUT PROCESS OUTPUT FEEDDBACK 1. Inputting 2. Processing a) Classify b) Arrange c) Calculate 3. Outputting 4. Feedback Q#03. What are the changes that occurred in the business world in the recent past? 1. Globalization 2. Industrial economies 3. Transformation of the enterprises 01.Globalization: Globalization is the...
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...Chapter 1 Information Systems in Global Business Today True-False Questions 1. Internet advertising is growing at a rate of more than 30 percent a year. Answer: True 2. Difficulty: Hard Reference: p. 6 A business model describes how a company produces, delivers, and sells a product or service to create wealth. Answer: True Difficulty: Easy Reference: p. 11 3. Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed. Answer: False Difficulty: Medium Reference: pp. 13–14 4. Computers are only part of an information system. Answer: True Difficulty: Easy Reference: p. 16 5. Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the technical approach. Answer: False Difficulty: Easy Reference: p. 16 6. The dimensions of information systems are management, organizations, and information technology. Answer: True Difficulty: Easy Reference: p. 16 7. In order to understand how a specific business firm uses information systems, you need to know something about the hierarchy and culture of the company. Answer: True Difficulty: Easy Reference: pp. 17–18 8. Developing a new product, fulfilling an order, or hiring a new employee are examples of business processes. Answer: True Difficulty: Easy Reference: p. 7 1 9. Business...
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...4050 Management Information Systems（3） Home Assignment Two Submitted to Dr. Uchenna EZE From: Major：Management of Human Resource ID Number：1231500046 Name：Yang Jingmiao/Jasmine Date: 2015/04/16 Management Decision Problem: P145 Macy’s Inc. new strategy is to tailor merchandise more to local tastes. From this aspect, Macy’s management can make use of information system to achieve its strategy since information technology plays a critical role in helping organizations perceive environmental change and in helping organizations act on their environment and information systems as the “lens” of the firm, observing external factors and filtering information back in to the firm. First, in the economic impacts, IT affects the cost and quality of information and changes economics of information. Thus, information system helps Macy’s Inc., contract in size because it can reduce transaction costs, which are the cost of participating in markets. In addition, IT also can reduce internal management costs, since Macy operates approximately 800 department stores in US and it also should do a totally new change in its local tastes in each individual stores, which also require a greater number of employees and then the overall management costs also increase. Therefore, IT, by reducing the costs of acquiring and analyzing information, permits Macy to reduce agency costs. Second, the Internet increases the accessibility, storage, and distribution of information and knowledge...
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...LQUESTION Describe the strategic role of information in an organization. INFORMATION This script purposely focuses attention on the definition of information, its characteristics, classification, functions and the strategic role it plays in an organization. Information is a data that is accurate and timely, specific and organized for a purpose, presented within a context that gives it meaning and relevance and can lead to an increase in understanding and decrease in uncertainty. The functions and importance of information to an organization cannot be overemphasized. According to Davis and Olson: “Information is a data that has been processed into a form that is meaningful to recipient and is of real or perceived value in the current or the prospective action or decision of recipient.” Information is also described as data that has been processed in some manner into a form that is both usable and meaningful to the end user. Information therefore is data that has been processed, organized, structured or presented in a given context so as to make them useful. The value of information lies solely in its ability to affect a behavior, decision or outcome. A piece of information is considered valueless if, after receiving it, decisions that information is supposed to influence remain unchanged. Information is a most critical resource of the organization. Managing the information means managing future. Information is knowledge that one derives from facts placed in the right...
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...Course Technology’s Management Information Systems Instructor and Student Resources Introduction to IS/MIS Principles of Information Systems, Eighth Edition • Stair, Reynolds Fundamentals of Information Systems, Fourth Edition • Stair, Reynolds Management Information Systems, Sixth Edition • Oz Information Technology in Theory • Aksoy, DeNardis Office Applications in Business Problem-Solving Cases in Microsoft Access & Excel, Sixth Annual Edition • Brady, Monk Succeeding in Business Applications with Microsoft Office 2007 • Bast, Gross, Akaiwa, Flynn, et.al Succeeding in Business with Microsoft Office Excel 2007 • Gross, Akaiwa, Nordquist Succeeding in Business with Microsoft Office Access 2007 • Bast, Cygman, Flynn, Tidwell Databases Database Systems, Eighth Edition • Rob, Coronel Concepts of Database Management, Sixth Edition • Pratt, Adamski Data Modeling and Database Design • Umanath, Scamell A Guide to SQL, Seventh Edition • Pratt A Guide to MySQL • Pratt, Last Guide to Oracle 10g • Morrison, Morrison, Conrad Oracle 10g Titles Oracle9i Titles Enterprise Resource Planning Concepts in Enterprise Resource Planning, Third Edition • Monk, Wagner Data Communications Data Communications and Computer Networks: A Business User’s Approach, Fourth Edition • White Systems Analysis and Design Systems Analysis and Design in a Changing World, Fifth Edition • Satzinger, Jackson, Burd Object-Oriented Analysis and Design with the Unified Process • Satzinger, Jackson, Burd Systems Analysis and Design...
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...Management Information Systems is the study of people, technology, organizations and the relationships among them. Today we use information systems at all levels of operation to collect, process and store data. Management aggregates and disseminates this data in the form of information needed to carry out the daily operations of a business. Everyone who works in any business, from someone who pays the bills to the person who makes employment decisions, uses information systems. A car dealership could use a computer database to keep track of which products sell best. A retail store might use a computer-based information system to sell products over the Internet. In fact, many businesses concentrate on the alignment of MIS with business goals to achieve competitive advantage over other businesses. MIS professionals create information systems for data management; examples include storing, searching and analyzing data. In addition, they manage various information systems to meet the needs of managers, staff and customers. Microsoft would be considered a MIS. For example, our textbook might have been created using Word. First, an author writes the content; other contributors and editors change, format, and edit the content, and then the content from a specific chapter can be integrated into the larger work. In this sense, Word is an effective tool in a management information system because it is facilitating the way a business operates. Think of the time and effort saved because...
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...by Barbara J. Ellestad Chapter 1 Business Information Systems in Your Career Computers continue to change every aspect of our lives from entertainment to shopping, from the work we do and where we do it, to how we communicate with friends, relatives, and business associates. As you can see from the opening vignette in the text, many businesses are remodeling their products and services to take advantage of expanded channel outlets such as the Internet, cell phones, and even iPod devices. This chapter gives you an overview of many of the subjects we’ll touch on in this course. It will help you understand how information technology is being used by many businesses worldwide to increase efficiency, save money, and create better relationships with suppliers and customers. 1.1 The Role of Information Systems in Business Today Ask managers to describe their most important resources and they’ll list money, equipment, materials, and people—not necessarily in that order. It’s very unusual for managers to consider information an important resource, and yet it is. As electronic business and electronic commerce grow in popularity and more firms digitize their operations, having useful information is becoming even more important to the global business community. This chapter will begin to explain why you need to manage your information resources as closely as any other in your organization. How Information Systems Are Transforming Business The next time you’re...
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...Chapter 2 E-Business: How Businesses Use Information Systems 2.1 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 2 E-Business: How Businesses Use Information Systems STUDENT LEARNING OBJECTIVES • What are the major features of a business that are important for understanding the role of information systems? • How do systems serve the various levels of management in a business and how are these systems related? 2.2 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 2 E-Business: How Businesses Use Information Systems STUDENT LEARNING OBJECTIVES • How do enterprise applications and intranets improve organizational performance? • Why are systems for collaboration and teamwork so important and what technologies do they use? • What is the role of the information system’s function in a business? 2.3 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 2 E-Business: How Businesses Use Information Systems The Tata Nano Makes History with Digital Manufacturing • Problem: creating a car that costs $2,500 without sacrificing safety or value • Solutions: implement digital manufacturing that automates processes in product design and production engineering planning 2.4 Copyright © 2011 Pearson Education, Inc. publishing as Prentice...
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...and analyze the information requirements of an organization operating in a competitive global environment. This in turn will require an 2. in depth understanding of the decision making at each of the managerial levels and thereby, 3. Help appreciate the critical relationship between the Business strategies, IS strategy and the IT strategy in an organization. 4. Recommend Information Systems at each level of decision making, justify how these Information Systems would benefit the organization. 5. This assignment also helps the student examine the latent ethical issues of information systems. Assignment brief: Consider a successful Business organization in the UK or in a country of your choice. For this organization, you are required to do the following- 1. Analyze the goals and objectives using the mission statement as the basis. 2. Critically evaluate the strengths and weaknesses, taking into consideration all the environmental factors. 3. Evaluate the strategic model of the organization and identify at least four key performance indicators for the organization. 4. To measure the key performance indicators selected in (3), identify the information requirements for the key decisions at the various managerial decision making levels. 5. After mapping the information requirements to the key decisions and the managerial levels, recommend information systems, which would give a competitive edge to this organization. You may also include information systems that enhance the...
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...Management Information Systems Management Information Systems (MIS) is the term given to the discipline focused on the integration of computer systems with the aims and objectives on an organization. Modern businesses have been leveraging on MIS to manage, order, organize and manipulate the gigabytes and masses of information generated for various purposes. MIS helps businesses optimize business processes, address information needs of employees and various stakeholders and take informed strategic decisions. The development and management of information technology tools assists executives and the general workforce in performing any tasks related to the processing of information. MIS and business systems are especially useful in the collation of business data and the production of reports to be used as tools for decision making. With computers being as important and widely used as they are today, there's hardly any large business that does not rely extensively on their IT systems. However, there are several specific fields in which MIS has become invaluable like in decision support systems, resource and people management applications, Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), project management and database retrieval applications. While computers cannot create business strategies by themselves they can assist management in understanding the effects of their strategies, and help enable effective decision-making...
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...©2006 Prentice Hall Information Management Chapter 03 Part 01 5– 5- 2015 Information Systems and Business Strategy ©2006 Prentice Hall Intended Learning Outcomes (ILOs) By the end of this chapter, the students will be able to: • Explain the relationship between organizations, management, information systems, and business strategy. • Know the features of organizations that should be understood before designing and operating information systems. • Determine the role of management in organizations and see where information systems have an impact. • Finally, examining the problems that firms face from competition and the ways in which information systems can provide competitive advantage. ©2006 Prentice Hall Organizations and Information Systems • The interaction between information systems and organizations is mutual. Designing IS in any organization is influenced by many mediating factors such as the organization’s structure, business process, Policies, culture, environment, and management decisions. • Definitely, You will not be able to design new Information systems successfully without understanding your own business organization. The relationship between organizations and Information Systems What is an Organization? • An organization is a stable legal entity with internal rules and procedures that takes resources (Inputs) from the environment and processes them to produce outputs. • This definition...
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